So many features that allow anyone to customize their workflows to what works best for their brain. Review collected by and hosted on G2.com.

It's a bit expensive. For someone that wants to use a few custom fields and track similarly to a spreadsheet, it's not very cost effective. For personal use, I end up using a free Google spreadsheet. Review collected by and hosted on G2.com.

I like the consistency, structure, and visibility of tasks in ClickUp, and how easily I can see who is responsible for what. I use it to structure task briefs with context, deliverables, resources, and deadlines, and to track ownership, accountability, and project delivery. I love the templates, Docs, forms, and automations for standardizing processes and reducing repetitive admin. ClickUp helps me keep track of my work and due dates, follow progress and blockers, and reduce mental admin and work getting lost between handovers. The initial setup was quite simple. Review collected by and hosted on G2.com.

I find the current view makes it difficult to understand team member capacity. I’d like a clear calendar view of project timelines and due dates, with filters for project, client, team, or team member. Seeing overlapping projects, deadlines, and estimated hours would help me understand how busy people are and see their capacity. Review collected by and hosted on G2.com.

All-in-one flexibility: It replaces multiple separate tools by combining task management, Docs, whiteboards, time tracking, and chat in one workspace.

Customizable hierarchy & views: The structure (Workspaces > Spaces > Folders > Lists > Tasks) adapts easily to any workflow, with instant switching between List, Board, Gantt, Calendar, and Table views.

Powerful native automations: Routine actions—like reassigning tasks, updating statuses, or triggering deadlines—are easy to automate without third-party integrations.

Granular custom fields: Every list can track exact project data (priority, budget, progress, tags) tailored to specific team needs. Review collected by and hosted on G2.com.

Steep learning curve: The sheer volume of features, hierarchy levels, and settings can overwhelm new team members, requiring significant onboarding time.

Occasional lag and sluggishness: Because it tries to do everything, the web and desktop apps can feel heavy and slow to load, especially in workspaces with large databases.

Feature clutter / feature bloat: With frequent new additions, some features feel half-baked or create unnecessary UI clutter for teams that just want straightforward task tracking.

Mobile app limitations: The mobile experience lacks the smoothness of the desktop version, making complex navigation and task editing clunky on the go.

Overly complex notifications: If not carefully configured from day one, default notification settings quickly flood inboxes and in-app feeds. Review collected by and hosted on G2.com.

I like how flexible ClickUp is. It’s easy to build workflows around the way a team actually works, with custom fields, statuses, views, forms, and automations all in one place. I’ve especially found it useful for creating structured request and tracking processes without making them overly complicated. Review collected by and hosted on G2.com.

The flexibility can also make ClickUp feel a little overwhelming. There are a lot of settings and configuration options, and some things take more trial and error than I’d expect to set up correctly. Once a workflow is built it works well, but the initial setup and administration could be more intuitive. Review collected by and hosted on G2.com.

What I like most about ClickUp is how flexible and customizable it is. As a Project Manager, I juggle multiple clients, projects, and teams, so being able to keep everything organized in one place makes a huge difference. I particularly appreciate the variety of views, custom fields, automations, and the option to build workflows that match each project’s specific needs. It makes it easier to track deadlines, assign responsibilities, and monitor progress without constantly jumping between different tools. I also like how simple it is to adjust ClickUp as our processes change and evolve over time. Review collected by and hosted on G2.com.

One of ClickUp’s biggest downsides is that it can feel overwhelming at times, especially when onboarding new team members. With so many features and customization options, the learning curve can be quite steep. I’ve also run into occasional bugs and performance hiccups, which is frustrating when I’m juggling multiple projects and tight deadlines. Some features aren’t as intuitive as they could be, and certain workflows take more clicks than necessary. Although I do appreciate how frequently ClickUp rolls out updates, those changes can take time to get used to and sometimes introduce unexpected issues. Review collected by and hosted on G2.com.

Having a crossfunctional team with 15 different people, I find it very useful to be able to assign specific subtasks with dates for every function! Review collected by and hosted on G2.com.

I would like the inclusion of a more 'excel like' function and view Review collected by and hosted on G2.com.

What I love most about ClickUp is its flexibility and its ability to centralize project management, task planning, and team collaboration on a single platform. At EcoAlliance, we manage engineering, environmental, and technological development projects that involve different teams and responsibilities. ClickUp allows us to organize projects, assign tasks, set priorities and deadlines, monitor progress, and maintain visibility over each team's activities. One of its main advantages is the ability to customize workflows and different views according to each department's needs while maintaining a common organizational structure. I also appreciate that its free version offers useful features to develop and test operational processes before subscribing to a paid plan. For me, the greatest value of ClickUp is not just in managing tasks but in helping transform complex projects and organizational processes into structured, transparent, and coordinated workflows. Review collected by and hosted on G2.com.

What I like least about ClickUp is the complexity of managing multiple workspaces and the limitations of its licensing model for growing organizations. Although ClickUp is a powerful and flexible platform, setting up and maintaining an efficient organizational structure requires time and effort, especially when coordinating several departments and interdisciplinary teams. The free plan is excellent for starting, but its limitations become increasingly evident as the organization grows and needs advanced features. Another significant disadvantage is the licensing structure. When a company manages multiple Workspaces with shared users, upgrading to paid plans can be costly and administratively complex. Additionally, the wide variety of features and configuration options can create a steep learning curve for new users. I believe ClickUp could improve by offering more flexible licensing options for small and medium-sized businesses, simpler management between Workspaces, and more intuitive user onboarding tools. Despite these limitations, I consider ClickUp a valuable platform for project management, with significant potential for business operations. Review collected by and hosted on G2.com.

The flexibility - I can configure ClickUp to almost any workflow. I also love the colorful screens - it's cheerful and energizing to look at. Review collected by and hosted on G2.com.

The complexity - it's a bit of a learning curve, but that's the deal when using a tool with this many features. Review collected by and hosted on G2.com.

How easy it is to customize to my needs and flex with my business. I also appreciate the support available like webinars and help documents when I have questions. As someone new to the use of AI agents, I have learned so much through their help and it has allowed me to grow my business Review collected by and hosted on G2.com.

The customization options can become overwhelming, but ClickUp helps with webinars and the ability to book an appointment to discuss your needs with an expert. Review collected by and hosted on G2.com.

I use ClickUp for everything, and if it doesn't exist in ClickUp, then it doesn't exist in my world.

It's pretty sleek. On performance, it might just be my machine, but sometimes it's a little slow. Otherwise, my company pays for it, and there are lots of AI credits already available to me inside ClickUp, so I don't need to use or waste regular credits on dedicated AI tools or chatbots.

They're actually really good, and it makes it very easy to set up your own agents as well as automations to help reduce the manual lift needed to run and execute projects. Review collected by and hosted on G2.com.

Sometimes it is overwhelming. You can do so much with such vast options for customization that it can feel overwhelming at times. For anyone who is new or has never used a tool like this before, the learning curve is steep. Review collected by and hosted on G2.com.