# Which self-storage management platforms have the best tenant self-service mobile experience?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">A tenant who can handle move-in and payment entirely from their phone is exactly what reduces front-office traffic, the real test for mobile self-service in <a class="a a--md" elv="true" href="https://www.g2.com/categories/self-storage-facility-management">self-storage management</a>.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/sitelink-web-edition/reviews"><strong>SiteLink Web Edition</strong></a><strong>:</strong> Contactless move-in lets prospective tenants complete the entire process from any device via a direct URL, regardless of how the reservation started.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/storable-storedge/reviews"><strong>storEDGE</strong></a><strong>:</strong> E-sign capability works from any Wi-Fi-connected device, with fully embedded two-way SMS and email communication for tenants.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/6storage/reviews"><strong>6Storage</strong></a><strong>:</strong> Tenant portal options allow prospects and tenants to complete rentals, payments, and account management entirely online.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/rent-manager/reviews"><strong>Rent Manager</strong></a><strong>:</strong> Mobile tools like rmResident give tenants app-based access, though this is part of a broader property management suite rather than a self-storage-specific mobile experience.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/yardi-breeze/reviews"><strong>Yardi Breeze</strong></a><strong>:</strong> Property marketing and leasing tools extend to self-storage, though mobile-specific tenant self-service isn't its most prominently marketed feature.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Has front-office foot traffic actually dropped at facilities that rolled out mobile self-service, or do most tenants still show up in person out of habit?</p>

##### Post Metadata
- Posted at: 6 days ago
- Author title: Writer
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;&lt;span style=&quot;background-color: transparent; color: rgb(0, 0, 0);&quot;&gt;Self-Storage Facility Management reviews on G2 separate tools built specifically for the industry from broader property management platforms that added storage later. SiteLink and storEDGE both describe the entire move-in and payment process working from any device without a specific app requirement, which is a lower-friction bet than building a dedicated app, since it removes the download-and-install step that can lose a prospective tenant halfway through. 6Storage&#39;s fully online rental and account management path is making a similar bet, but what actually separates these three is whether a tenant completes the process alone or gives up and calls the front office partway through.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;background-color: transparent; color: rgb(0, 0, 0);&quot;&gt;Rent Manager and Yardi Breeze both being broader property management suites with self-storage folded in is a meaningful distinction from the post&#39;s framing, since a mobile experience built primarily for apartment tenants and extended to storage tenants is a different design starting point than one built for storage from day one. The post&#39;s closing question about foot traffic is the actual measure that matters here, since a slick mobile flow that tenants don&#39;t trust yet, or don&#39;t know exists, won&#39;t move that number, no matter how well built it is.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: 5 days ago
- Author title: Marketing





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