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CIENCE Reviews & Provider Details

CIENCE helps companies grow through multi-channel prospecting -- software platform AND done-for-you outsourced SDR-as-a-service. We start with highly accurate data (>140M Contact universe), then provide lead generation and outbound sales processes to produce qualified appointments with our client’s ideal customers--with predictable results. CIENCE, an Inc. 5000 company, is the #8 fastest growing Marketing & Advertising company in the U.S. Our team of highly trained employees have successfully served thousands of clients in more than 263 industries. Ask us how we can help your business grow.

Seller

CIENCE

Discussions

CIENCE Community

Languages Supported

English, Spanish

Services Offered

Lead Generation Services

Overview by

Eric Quanstrom (CMO at CIENCE Technologies - The leading B2B #LeadGeneration, #B2Bmarketing, and #BusinessDevelopment company. )

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CIENCE Reviews (181)

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Fabrizio D.

VP Business Development

Mid-Market (51-1000 emp.)

11/1/2021

"Huge waste of time"

0/5

Describe the project or task CIENCE helped with:

We wanted to ramp-up lead generation Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Very good at marketing themselves, made me belive they are the best in class Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

Broken process, multiple teams work independently from each other, with almost no oversight.

As a customer, you are first confused and then very frustrated by the time you spend trying to ramp up and coordinate people.

We left after three painful months and one scheduled meeting Review collected by and hosted on G2.com.

Recommendations to others considering CIENCE:

We are still with Martal - not perfect, but they deliver Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

We only wasted time Review collected by and hosted on G2.com.

David D.

President, Founding Partner

Mid-Market (51-1000 emp.)

7/12/2021

"Cience becomes a integral part of your digital marketing-lead generation team!"

5/5

Describe the project or task CIENCE helped with:

We hired Cience to help us with qualified lead generation helping us find and convert leads into new customers Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Their team, their process, their communication, their daily and ongoing trackable tasks and lead generation activities and their detailed reporting allowing for immediate changes and improvements when needed and insight into performance and ROI Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

The sales team was a little overly optimistic on how quickly they would provide ROI. As we all know campaigns take time to build and grow. Review collected by and hosted on G2.com.

Recommendations to others considering CIENCE:

You need to give them access to your entire process, all your content, your messaging and your brand to succeed. You need to partner with them fully and make them part of your team. Their people, their tools and their process will succesfully integrate into your company and provide you amazing results! Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

They have greatly improved our overall lead generation including: creating qualified and targeted lead lists, build campaigns, daily calling, emailing and touching those leads on LinkedIn-sending them appropriate and helpful information and conent. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

10/8/2021

"Great!"

5/5

Describe the project or task CIENCE helped with:

Lead follow-up messaging, reporting & lead outreach. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Working with the CIENCE team has been amazing. They are so professional and have clear processes to ensure success. They took time to understand our business and developed multiple outreach playbooks for the variety of industries and titles we work with. They also handle all of the outreach to our leads and have successfully set multiple appointments for our team. We would not be able to properly follow up with the leads we receive without CIENCE. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

One feature we currently don't use is LinkedIn outreach. We didnt feel comfortable giving personal profile access, but others may not have that same policy! Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

We did not have the resources to properly follow up with the number of leads we recieve. CIENCE has been able to take over this aspect for us and has seen a ton of success. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

10/25/2021

"Outstanding Experience with CIENCE"

5/5

Describe the project or task CIENCE helped with:

Lead generation across Phone, LinkedIn and email Review collected by and hosted on G2.com.

What do you like best about CIENCE?

They make a considerable effort to get to know our business. That effort has resulted in more qualified leads. They can overcome more objections because of their knowledge. It feels like they are an extension of our team and not an outsourced resource. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

There are lots of different people working on various components of our campaign. I think this is necessary, but I don't always know who is working on what. Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

They are filling our lead funnel and delivering very qualified leads. Review collected by and hosted on G2.com.

Josh H.

Marketing and Business Development Manager

Mid-Market (51-1000 emp.)

6/14/2021

"CIENCE is a great and reliable BDR partner for B2B Lead Generation."

5/5

Describe the project or task CIENCE helped with:

We worked with CIENCE for roughly three months. They did a great job of researching and reaching out to target companies. We've seen a decent bit of qualified leads from their efforts. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

We really enjoyed working with Daria, Boris, and the rest of the team. Boris did a great job of taking our feedback when putting together lists of target companies. Daria was a great project manager and always kept us informed about our account. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

The one downside is not having the option to continue without the calling aspect of the relationship. We saw great value in all of their efforts but were particularly happy with how the campaign was going on the research, email, and LinkedIn side. Unfortunately, CIENCE doesn't offer a plan without an outbound caller. Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

The main thing CIENCE solved for us was having the resources to reach a large audience of qualified businesses with our message. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/11/2021

"Promised a lot, delivered nothing"

0.5/5

Describe the project or task CIENCE helped with:

Tried an outreach campaign with them to research companies and contacts and run a campaign to deliver leads/appointments for us. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

I think the setup of the process where the research is executed and email campaigns are handled and the playbook is created was meaningful. They were able to do most of the work from their Ukraine office and playbook creation included a US resource which was helpful and made the effort to create what might work. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

The caller that was assigned to us was not introduced early on. After almost 1.5 months, we met the caller and asked her about our company and what we sell; she couldn't pronounce the company, didn't know what product we were selling, and couldn't put together two sentences related to our business. She was supposed to be trained by that time. She got more training, but she was essentially useless. They brought in another person, and I tried to get their attention by contacting the CEO, and they assigned a VP-level person to step in and help. They never said that they could add more time due to wasted time with the previous caller. They instead started adding more and more contacts to our lists to try to hit more people. We ended up moving away from our target market as they couldn't produce enough contacts in our target segment (I couldn't understand why they can't find more than a couple of hundred companies in the whole US in the manufacturing space). Anyways, no leads got produced in 3 months, and after thousands of dollars and they essentially sent a zip file for all our data and didn't even say goodbye or tried to make things better.

For a small business like ours, investing all we have to produce more business, you feel like you have been robbed when you don't see the effort and sincere work, and all you hear is the "trust me it will work, it always works". No trust here anymore. Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

We wanted to generate leads for our business by running outreach campaigns.

Benefits we realized are that you can only be successful in your outreach campaign if you have qualified people doing the work for you, and it is better to hire full-time employees to produce tangible results. Review collected by and hosted on G2.com.

Jerome T.

Chairman and CEO

Mid-Market (51-1000 emp.)

6/8/2021

"Broad-based marketing of our telemedicine solution for hospitals."

5/5

Describe the project or task CIENCE helped with:

Campaign to introduce hospitals to our telemedicine services. The goal was to make hospital C-Suite members aware of the existence of our technology and services, and to secure a meeting with the decision makers. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Developed excellent marketing scripts after a short time learning about our offering. Very methodical; achieved excellent results in a short period of time. Upside is that CIENCE has an organization in place for immediately pursuing the marketing objective. We did not have to hire, part-time, or full-time, people to do this work, prepare marketing scripts, or train new personnel. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

Nothing to dislike. Excellent and professional in every respect. No downside of using CIENCE. Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

Our business problem was reaching the C-suite of more than 2,000 hospitals that could use our telemedicine services. The services provided by CIENCE allowed us to reach this target market in a very short period of time (less than 3 months). They were successful at identifying the key decision makers at most of the hospitals they contacted on our behalf. Review collected by and hosted on G2.com.

Scott D.

CRO

Small-Business (50 or fewer emp.)

1/19/2022

"Great team communication, responsiveness and collaboration"

4.5/5

Describe the project or task CIENCE helped with:

BDR functions to drive inbound leads Review collected by and hosted on G2.com.

What do you like best about CIENCE?

quality of program, exceptional communications and responsiveness to needs and strategy chats Review collected by and hosted on G2.com.

Jim W.

Vice President of Growth

Small-Business (50 or fewer emp.)

12/3/2021

"Incredibly hard-working team"

5/5

Describe the project or task CIENCE helped with:

Identified more than 40,000 prospects in a tightly defined market, and generated nearly 600 sales opportunities. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

The commitment of the team to delivering results no matter what. Review collected by and hosted on G2.com.

Robert M.

Vice President Sales and Marketing

Mid-Market (51-1000 emp.)

11/16/2021

"Taking the lead on SDR outbound lead gen for us"

4.5/5

What do you like best about CIENCE?

Great communications. Quick to respond. Understand how to adapt the narrative to handle the complexity of our products and services. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

I was not comfortable in going from a three-month to a year contract as our services take time to learn. They were able to adapt and repeat the three-month contract. Review collected by and hosted on G2.com.