--- title: CIENCE Reviews meta_title: 'CIENCE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 181 reviews by the users' company size, role or industry to find out how CIENCE works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 181 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- # CIENCE Reviews **Vendor:** CIENCE **Category:** [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services) **Average Rating:** 3.7/5.0 **Total Reviews:** 181 ## About CIENCE CIENCE helps companies grow through multi-channel prospecting -- software platform AND done-for-you outsourced SDR-as-a-service. We start with highly accurate data (\>140M Contact universe), then provide lead generation and outbound sales processes to produce qualified appointments with our client’s ideal customers--with predictable results. CIENCE, an Inc. 5000 company, is the #8 fastest growing Marketing & Advertising company in the U.S. Our team of highly trained employees have successfully served thousands of clients in more than 263 industries. Ask us how we can help your business grow. ## CIENCE Pros & Cons **What users like:** - Users highlight the **expertise of CIENCE** , appreciating their knowledgeable team and effective problem-solving approach. (2 reviews) - Users value the **collaboration between Sales and Growth teams** , ensuring solutions effectively meet objectives and drive success. (1 reviews) - Users appreciate the **strong alignment** between Sales and Growth teams, effectively addressing needs and delivering satisfying solutions. (1 reviews) - Users commend CIENCE for its **cost efficiency** , offering tailored solutions that save money while meeting business objectives. (1 reviews) - Users appreciate the **effective collaboration between Sales and Growth teams** , ensuring tailored solutions that meet their objectives. (1 reviews) - Users highlight the **ease of use** in CIENCE, appreciating the straightforward onboarding and clear deliverables. (1 reviews) - Users appreciate the **goal achievement** facilitated by CIENCE, thanks to clear communication and effective solutions from sales teams. (1 reviews) - Growth (1 reviews) - Knowledge (1 reviews) - Knowledgeability (1 reviews) **What users dislike:** - Users express frustration with **delivery delays** from CIENCE, citing unfulfilled promises and a lack of effective lead generation. (1 reviews) - Users find CIENCE to be **expensive** without delivering adequate results or value for the services offered. (1 reviews) - Users report **fraudulent practices** , experiencing issues with undelivered services and misleading leads from CIENCE. (1 reviews) - Users express frustration over CIENCE's **high turnover** , leading to a lack of consistency and reliability in services. (1 reviews) - Users express frustration with the **ineffective strategy** of CIENCE, leading to wasted time and resources. (1 reviews) - Lack of Expertise (1 reviews) - Lack of Research (1 reviews) - Limited Reporting Capabilities (1 reviews) - Users highlight significant **miscommunication** issues with Cience, impacting campaign management and overall customer satisfaction. (1 reviews) - Users report **poor customer support** from CIENCE, with unresponsive service and inexperienced representatives leading to dissatisfactory experiences. (1 reviews) ## CIENCE Reviews ### 1. CIENCE team is responsible and experienced in lead generation. **Rating:** 4.0/5.0 stars **Reviewed by:** Elsielia W. | Senior Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **Describe the project or task CIENCE helped with:** CIENCE helps us the lead generation in ISPs market. Their research team is professional and detailed-working with highly efficient effort. And their project managers often suggest some innovative insights which can help improve the performance. They usually respond fast and we always work closely together as a team. **What do you like best about CIENCE?** Their research team is professional and detailed-working with highly efficient effort. **What do you dislike about CIENCE?** Project managers can work more closely with writer so that writer can understand more about our solution and come up with more practical/direct ideas. **What problems is CIENCE solving and how is that benefiting you?** ISPs/Telcos are niche markets and not easy to do outreach. Their project managers often suggest some innovative insights which can help improve the performance. ### 2. Cience is dedicated to the success of our pilot program! **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy K. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2021 **Describe the project or task CIENCE helped with:** Due to the limited capacity of our internal xDR organization, the objective of the pilot is to work with CIENCE, leveraging their outbound SDR services targeting cold contacts in the Enterprise and Corp segments, with a focus on CIAM and Security personas with the goal of activating 4%+ of the contacts targeted in the pilot. **What do you like best about CIENCE?** We feel so lucky to have such a strong strategic partnership with Cience! We are impressed with the dedication and cooperation of their team and have confidence that they will steer us in the right direction for the success of our cold activation pilot program. **What do you dislike about CIENCE?** Nothing! We are working together on our pilot program, and we are appreciative of their flexibility. **What problems is CIENCE solving and how is that benefiting you?** We are leveraging their outbound SDR services targeting cold contacts with the goal of activating 4%+ of the contacts targeted in the pilot. ### 3. CIENCE is dedicated and they follow through -- great return on our investment in their services. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2021 **Describe the project or task CIENCE helped with:** CIENCE is tasked with finding leads in the healthcare space. They created a campaign whereby they email potential leads in hospital marketing departments and follow up with phone calls to procure demo appointments for our sales team. **What do you like best about CIENCE?** The fact that we can count on CIENCE to research quality leads, go after them (emails and calls) and schedule a good number of appointments for us to perform our demo for the potential client. **What do you dislike about CIENCE?** There was a learning curve for them to understand our industry and our target leads. But they caught on quickly. It's to be expected since our service is unique and we reach a niche market. **Recommendations to others considering CIENCE:** We've checked out other similar companies but rolled the dice with CIENCE and are delighted with the positive results. Worth the investment for sure. **What problems is CIENCE solving and how is that benefiting you?** The procurement of leads, email and call out campaigns, and making appointments. These frees up our business development expert to focus on closing the deal. ### 4. CIENCE overcame initial hurdles to deliver results **Rating:** 4.5/5.0 stars **Reviewed by:** Mark B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **Describe the project or task CIENCE helped with:** CIENCE assisted with campaign design, prospecting, and outreach spanning several months. The campaign kickoff included a collaborative effort to create a sales playbook including email messaging, LinkedIn messaging, and call scripts as well as creating an ideal customer profile for qualifying prospects. This project included weekly updates and revisions as necessary. Our target market was especially difficult to schedule qualified leads for. This required the CIENCE team to iterate until we found the right outreach sequence, messaging and content that worked. This took longer than the intial 3 months but it eventually to where we are now at 10+ scheduled meetings per month which exceeds our campaign goal. **What do you like best about CIENCE?** CIENCE made things right when things were not going as planned. They were quick to respond and course-correct as needed which eventually led to the success of the campaign. From a strategic standpoint, CIENCE has a very robust process and completely surrounds the opportunity. Targetted ads, drip email/linkedin, multiple contacts per prospect and phone calls/voicemails are all tactics that are leveraged. The CIENCE team has a specialist in each area that contributes to the overall success and then a project manager and account manager who were both top notch. **What do you dislike about CIENCE?** Because there is so much to the campaign, there is a level of commitment required. Expect to spend some time collaborating on the sales playbook, revising messaging, etc. This is to be expected. **What problems is CIENCE solving and how is that benefiting you?** Our target market is known to be difficult to sell to. CIENCE helped craft the right outreach campaign to get qualified leads in this notoriously difficult market. The results are meetings with qualified leads that we would not have otherwise had. ### 5. Data driven approach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **Describe the project or task CIENCE helped with:** We asked Cience to help support our outbound campaign for a new tool we were launching. **What do you like best about CIENCE?** I appreciated the transparency Cience brought to the outbound approach and that they shared data with us regularly to help understand how our outbound campaign was doing. **What do you dislike about CIENCE?** No dislikes that we had during our engagement with them **What problems is CIENCE solving and how is that benefiting you?** We were looking to create demand for our tool, Cience did a great job helping us create collateral and attempting to find folks to buy the tool. ### 6. Outsourced Sales and BD **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle B. | VP, Head of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2022 **Describe the project or task CIENCE helped with:** We partnered with CIENCE to perform outbound sales efforts. We explicitly reached out to small and mid-cap corporations to discuss impact investing and community investing needs. **What do you like best about CIENCE?** Integrated Sales Team Member Mirrored website/landing page for outreach Personalized approach to understanding our unique business model and client needs. Availability Reporting / Data **What do you dislike about CIENCE?** End results / number of leads. Primarly due to better understand of product market fit. **What problems is CIENCE solving and how is that benefiting you?** Problems we tried to solve: market analysis of readiness of our product. Understanding product / market fit ### 7. Great for growing companies **Rating:** 5.0/5.0 stars **Reviewed by:** Logan C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **Describe the project or task CIENCE helped with:** The Cience team has been an incredible addition to our company. When we first started working with Cience, it was because we were just getting started with major outbound sales efforts. We certainly didn't have the expertise, scale, or know how to hire full-time callers, emailers, marketing copy editors, and managers to run everything. But with Cience we got the whole package and were up in running in a matter of weeks. And as we have grown, they have grown with us, helping us along every step of the way. I couldn't recommend them strongly enough. **What do you like best about CIENCE?** Cience has an experience expert for every outbound sales generation niche that we needed. From research, to copy drafting, to calling, it was all top notch. **What do you dislike about CIENCE?** In our time working with Cience, they did have a bit of staff turnover. Thankfully, they managed it in a way that was fairly seamless to us the client. It would be nice to have the exact same team over time but at least they made the proecss fairly easy. **What problems is CIENCE solving and how is that benefiting you?** They are helping us grow our outbound sales effort and scale it smoothly. ### 8. Quality meetings paired with an exceptional team **Rating:** 4.5/5.0 stars **Reviewed by:** Meghan M. | Director, Enterprise Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **Describe the project or task CIENCE helped with:** We hired Cience to help with outbound sales efforts with the goal to book enterprise-level meetings with our target audience. Doing it ourselves was resulting in 1-2 meetings a month, which was abysmal, to say the least. From the get-go, their team was on the ball. They not only started to booking 2-3 meetings a week, but they also built out our entire outbound sales playbook, which includes customized messaging for email, LinkedIn, and call scripts along with objection handling. We knew all the information in our heads but they actually put it to use with a detailed plan. Evolving this plan once they got more data points allowed us to learn more about our business and flush out more internal processes to handle an influx of discovery calls. **What do you like best about CIENCE?** Sharing the feedback from the neutral and negative responses and understanding outbound data points (ie; understanding we need to send X outbound messages to book a meeting, and have X meetings to close a deal). I also like how they build a list of 750 new prospects a week for us to review based on the criteria we set. This was one of our largest headaches, list building. **What do you dislike about CIENCE?** As of right now, we don't have any negative feedback! **What problems is CIENCE solving and how is that benefiting you?** The problem was delivering a quality message to a high quanity of prospects. Also, finding enough prospects each week while still handling our inbound leads and existing leads in the pipeline. Hiring a full-time SDR didn't work for us as they were only booking 1-2 meetings a week. Choosing Cience made sense for us based on the reviews of other companies we know to use them and we were able to increase our booked meetings exponentially. ### 9. Oversold their services and massively underdelivered. Please avoid this company if you want quality **Rating:** 0.5/5.0 stars **Reviewed by:** Shannon K. | Head of Marketing& Demand Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2021 **Describe the project or task CIENCE helped with:** We're using CIENCE for an outbound SDR/appointment setting program. They do outbound calls and emails. They do not do any social media outreach. That was supposed to be part of the scope but they just nixed it without even giving us a good reason. Said they would make up for it with phone/email. That's really ridiculous b/c everyone knows you can't just replace a channel by increasing volume in another channel. **What do you like best about CIENCE?** I think they write pretty good outbound sales emails and the people are very nice. **What do you dislike about CIENCE?** Worst project management I've ever seen. There were multiple examples of them not responding to our requests and violating SLAs on response time. They caused a 3-week delay in our project because of poor project management and unresponsiveness. They promised our CRM would be integrated with their tool and then blatantly never did it. I've never been so disappointed in a partnership before. The Sales person completely oversold their offering just to close a deal, it's terrible that some companies do business like this. **Recommendations to others considering CIENCE:** Please avoid this company if you have even mediocre expectations on communication, project management, and value. **What problems is CIENCE solving and how is that benefiting you?** Outbound calling and appointments. We have not seen any benefits as of now except a really big headache working wiht them. ### 10. Jake review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2022 **Describe the project or task CIENCE helped with:** CIENCE was supporting the cold prospecting of our untouched marketing leads. **What do you like best about CIENCE?** They gave constant updates from their work. **What do you dislike about CIENCE?** Handoffs were occasionally not completed **What problems is CIENCE solving and how is that benefiting you?** Outsourcing our SDR team was important as we built out our team internally. ### 11. Huge waste of time **Rating:** 0.0/5.0 stars **Reviewed by:** Fabrizio D. | VP Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2021 **Describe the project or task CIENCE helped with:** We wanted to ramp-up lead generation **What do you like best about CIENCE?** Very good at marketing themselves, made me belive they are the best in class **What do you dislike about CIENCE?** Broken process, multiple teams work independently from each other, with almost no oversight. As a customer, you are first confused and then very frustrated by the time you spend trying to ramp up and coordinate people. We left after three painful months and one scheduled meeting **Recommendations to others considering CIENCE:** We are still with Martal - not perfect, but they deliver **What problems is CIENCE solving and how is that benefiting you?** We only wasted time ### 12. Cience becomes a integral part of your digital marketing-lead generation team! **Rating:** 5.0/5.0 stars **Reviewed by:** David D. | President, Founding Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2021 **Describe the project or task CIENCE helped with:** We hired Cience to help us with qualified lead generation helping us find and convert leads into new customers **What do you like best about CIENCE?** Their team, their process, their communication, their daily and ongoing trackable tasks and lead generation activities and their detailed reporting allowing for immediate changes and improvements when needed and insight into performance and ROI **What do you dislike about CIENCE?** The sales team was a little overly optimistic on how quickly they would provide ROI. As we all know campaigns take time to build and grow. **Recommendations to others considering CIENCE:** You need to give them access to your entire process, all your content, your messaging and your brand to succeed. You need to partner with them fully and make them part of your team. Their people, their tools and their process will succesfully integrate into your company and provide you amazing results! **What problems is CIENCE solving and how is that benefiting you?** They have greatly improved our overall lead generation including: creating qualified and targeted lead lists, build campaigns, daily calling, emailing and touching those leads on LinkedIn-sending them appropriate and helpful information and conent. ### 13. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2021 **Describe the project or task CIENCE helped with:** Lead follow-up messaging, reporting & lead outreach. **What do you like best about CIENCE?** Working with the CIENCE team has been amazing. They are so professional and have clear processes to ensure success. They took time to understand our business and developed multiple outreach playbooks for the variety of industries and titles we work with. They also handle all of the outreach to our leads and have successfully set multiple appointments for our team. We would not be able to properly follow up with the leads we receive without CIENCE. **What do you dislike about CIENCE?** One feature we currently don't use is LinkedIn outreach. We didnt feel comfortable giving personal profile access, but others may not have that same policy! **What problems is CIENCE solving and how is that benefiting you?** We did not have the resources to properly follow up with the number of leads we recieve. CIENCE has been able to take over this aspect for us and has seen a ton of success. ### 14. Outstanding Experience with CIENCE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **Describe the project or task CIENCE helped with:** Lead generation across Phone, LinkedIn and email **What do you like best about CIENCE?** They make a considerable effort to get to know our business. That effort has resulted in more qualified leads. They can overcome more objections because of their knowledge. It feels like they are an extension of our team and not an outsourced resource. **What do you dislike about CIENCE?** There are lots of different people working on various components of our campaign. I think this is necessary, but I don't always know who is working on what. **What problems is CIENCE solving and how is that benefiting you?** They are filling our lead funnel and delivering very qualified leads. ### 15. CIENCE is a great and reliable BDR partner for B2B Lead Generation. **Rating:** 5.0/5.0 stars **Reviewed by:** Josh H. | Marketing and Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2021 **Describe the project or task CIENCE helped with:** We worked with CIENCE for roughly three months. They did a great job of researching and reaching out to target companies. We've seen a decent bit of qualified leads from their efforts. **What do you like best about CIENCE?** We really enjoyed working with Daria, Boris, and the rest of the team. Boris did a great job of taking our feedback when putting together lists of target companies. Daria was a great project manager and always kept us informed about our account. **What do you dislike about CIENCE?** The one downside is not having the option to continue without the calling aspect of the relationship. We saw great value in all of their efforts but were particularly happy with how the campaign was going on the research, email, and LinkedIn side. Unfortunately, CIENCE doesn't offer a plan without an outbound caller. **What problems is CIENCE solving and how is that benefiting you?** The main thing CIENCE solved for us was having the resources to reach a large audience of qualified businesses with our message. ### 16. Promised a lot, delivered nothing **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **Describe the project or task CIENCE helped with:** Tried an outreach campaign with them to research companies and contacts and run a campaign to deliver leads/appointments for us. **What do you like best about CIENCE?** I think the setup of the process where the research is executed and email campaigns are handled and the playbook is created was meaningful. They were able to do most of the work from their Ukraine office and playbook creation included a US resource which was helpful and made the effort to create what might work. **What do you dislike about CIENCE?** The caller that was assigned to us was not introduced early on. After almost 1.5 months, we met the caller and asked her about our company and what we sell; she couldn't pronounce the company, didn't know what product we were selling, and couldn't put together two sentences related to our business. She was supposed to be trained by that time. She got more training, but she was essentially useless. They brought in another person, and I tried to get their attention by contacting the CEO, and they assigned a VP-level person to step in and help. They never said that they could add more time due to wasted time with the previous caller. They instead started adding more and more contacts to our lists to try to hit more people. We ended up moving away from our target market as they couldn't produce enough contacts in our target segment (I couldn't understand why they can't find more than a couple of hundred companies in the whole US in the manufacturing space). Anyways, no leads got produced in 3 months, and after thousands of dollars and they essentially sent a zip file for all our data and didn't even say goodbye or tried to make things better. For a small business like ours, investing all we have to produce more business, you feel like you have been robbed when you don't see the effort and sincere work, and all you hear is the "trust me it will work, it always works". No trust here anymore. **What problems is CIENCE solving and how is that benefiting you?** We wanted to generate leads for our business by running outreach campaigns. Benefits we realized are that you can only be successful in your outreach campaign if you have qualified people doing the work for you, and it is better to hire full-time employees to produce tangible results. ### 17. Broad-based marketing of our telemedicine solution for hospitals. **Rating:** 5.0/5.0 stars **Reviewed by:** Jerome T. | Chairman and CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **Describe the project or task CIENCE helped with:** Campaign to introduce hospitals to our telemedicine services. The goal was to make hospital C-Suite members aware of the existence of our technology and services, and to secure a meeting with the decision makers. **What do you like best about CIENCE?** Developed excellent marketing scripts after a short time learning about our offering. Very methodical; achieved excellent results in a short period of time. Upside is that CIENCE has an organization in place for immediately pursuing the marketing objective. We did not have to hire, part-time, or full-time, people to do this work, prepare marketing scripts, or train new personnel. **What do you dislike about CIENCE?** Nothing to dislike. Excellent and professional in every respect. No downside of using CIENCE. **What problems is CIENCE solving and how is that benefiting you?** Our business problem was reaching the C-suite of more than 2,000 hospitals that could use our telemedicine services. The services provided by CIENCE allowed us to reach this target market in a very short period of time (less than 3 months). They were successful at identifying the key decision makers at most of the hospitals they contacted on our behalf. ### 18. Great team communication, responsiveness and collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Scott D. | CRO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **Describe the project or task CIENCE helped with:** BDR functions to drive inbound leads **What do you like best about CIENCE?** quality of program, exceptional communications and responsiveness to needs and strategy chats **What do you dislike about CIENCE?** Phone call efforts have shown to be ineffective, email has been the key success mode **What problems is CIENCE solving and how is that benefiting you?** Pipeline development and lead generation ### 19. Incredibly hard-working team **Rating:** 5.0/5.0 stars **Reviewed by:** Jim W. | Vice President of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **Describe the project or task CIENCE helped with:** Identified more than 40,000 prospects in a tightly defined market, and generated nearly 600 sales opportunities. **What do you like best about CIENCE?** The commitment of the team to delivering results no matter what. **What do you dislike about CIENCE?** The difficulty of accessing performance metrics over time! (But we found a work around.) **What problems is CIENCE solving and how is that benefiting you?** We needed to radically increase the number of opportunities in our pipeline. Cience made the problem go away. ### 20. Taking the lead on SDR outbound lead gen for us **Rating:** 4.5/5.0 stars **Reviewed by:** Robert M. | Vice President Sales and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about CIENCE?** Great communications. Quick to respond. Understand how to adapt the narrative to handle the complexity of our products and services. **What do you dislike about CIENCE?** I was not comfortable in going from a three-month to a year contract as our services take time to learn. They were able to adapt and repeat the three-month contract. **What problems is CIENCE solving and how is that benefiting you?** Helping us to move to an outbound sales approach. Started to get qualified opportunities into the funnel ### 21. Cience Partnership **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2022 **Describe the project or task CIENCE helped with:** Sales Development Representative and outreach regarding our product. **What do you like best about CIENCE?** Cience is great with communication and providing answers for any questions we may have. **What do you dislike about CIENCE?** The turn-around timeline from initial outreach to meeting/ closed deal is longer than expected. The SDR's also need time to familiarize themselves with the product. **What problems is CIENCE solving and how is that benefiting you?** They are helping our Sales team with initial outreach and setting up meetings with potential clients. ### 22. Cience Delivers Sales Appointments **Rating:** 4.5/5.0 stars **Reviewed by:** Tosh C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2021 **Describe the project or task CIENCE helped with:** Appointment generation and lead setting **What do you like best about CIENCE?** They use a well-crafter playbook that combines profiling, e-mailing, and cold calling according to defined parameters. They are the first lead generation service I have used that uses smart targeting instead of throwing everything on the wall to see what sticks. It is a much more efficient approach IMO. **What do you dislike about CIENCE?** We had a delay with our targeted start date that was a bit of a bummer, but to their credit they worked hard to make it right. **What problems is CIENCE solving and how is that benefiting you?** We are growing our sales pipeline and getting in front of the right customers. ### 23. Cience Service Review **Rating:** 4.5/5.0 stars **Reviewed by:** Eric M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2021 **Describe the project or task CIENCE helped with:** Cience helped us research contacts in our target market, develop an outreach program through multiple channels and create sales appointments. **What do you like best about CIENCE?** Cience was very diligent in organized in their approach, keeping us updated at every step of the way. They constantly were evaluating their success in order to see how they could continue to improve the program. **What do you dislike about CIENCE?** Nothing at the moment. I felt that the program covered all of our bases. **What problems is CIENCE solving and how is that benefiting you?** Cience was helping us solve a lack of internal outreach resources. ### 24. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **Describe the project or task CIENCE helped with:** Outbound Calling **What do you like best about CIENCE?** Great leads, easy to work with-. Yaro and team were always responsive **What do you dislike about CIENCE?** More one on One time with the rep who was making calls would have been nice **What problems is CIENCE solving and how is that benefiting you?** Getting more leads ### 25. A wonderful and high-impact team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2021 **Describe the project or task CIENCE helped with:** The Cience team helped our business reengage customers that had drifted into inactivity. **What do you like best about CIENCE?** Their expertise in engagement outreach is apparent, and the results we saw from their efforts were evident. Special thanks to Daria, Ben, and Warren for their delightful demeanor in managing our account. **What do you dislike about CIENCE?** N/A. We've thoroughly enjoyed our experience and results from Cience. **What problems is CIENCE solving and how is that benefiting you?** The Cience team helped our business reengage customers that had drifted into inactivity. ### 26. The Beginning of a Great Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2021 **Describe the project or task CIENCE helped with:** We've engaged with CIENCE for our outbound prospecting and lead generation. **What do you like best about CIENCE?** Extremely fast response time Partnership and collaboration in developing the messaging Regular rhythms and check-ins on progress The dashboard - GREAT DETAIL Willingness to brainstorm and try new ideas **What do you dislike about CIENCE?** There's nothing to dislike. Possible builds to their offer are: - dedicated time with the client while building messaging on how best to deal with rejections - kickoff and messaging call to be longer (we ran out of time) - role plays with SDRs and client **What problems is CIENCE solving and how is that benefiting you?** Problems that are being solved: - building an effective playbook for outbound - dedicated time and resources to researching leads - dedicated time and resources to execute the campaign What benefits have you realized? It's still too early in our partnership, to have realized benefits thus far. The going through the process of building the campaign together with a professional has been helpful. ### 27. Reliable Lead Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **Describe the project or task CIENCE helped with:** CIENCE generated leads for a travel platform that was built for associations, non-profit organizations, universities, etc. **What do you like best about CIENCE?** CIENCE is very professional and efficient. The communication is very open and transparent. It feels like we have our own in-house SDR team. **What do you dislike about CIENCE?** The pricing models could be more flexible. **What problems is CIENCE solving and how is that benefiting you?** CIENCE is our SDR team for a specific product and target audience. By utilizing CIENCE, we did not have to go through the lengthy process of recruiting, hiring and trainig SDRs. The tools CIENCE is using for research and lead generation is another expense we saved. ### 28. Excellent experience and results! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2021 **Describe the project or task CIENCE helped with:** CIENCE helped us by providing pre-qualified teams for our SDR team. They have helped us generate leads, bring in appointments and reach out to our target audience with excellent campaigns. **What do you like best about CIENCE?** I think CIENCE's biggest advantage is their attentiveness. They are always quick to point any obstacles, there's always great communication and support from their side and they pivot quickly in case there are any changes. I also like how data and result oriented their team is. My team has been very impressed by how much research they've invested into our account and how willing they are to give that extra step in order to bring better results. **What do you dislike about CIENCE?** One of the things we struggle most with is the language differences with our target audience. My team and I work with the LATAM region, mainly composed of Spanish and Portuguese speakers. CIENCE is a great vendor but isn't able to speak Portuguese, which creates problems when trying to bring in leads from one of our biggest markets, Brazil. **Recommendations to others considering CIENCE:** As someone noted before, CIENCE will give you a lot of homework before working with them. Be ready to send a lot of emails, answer many messages, and have a ton of meetings. Nonetheless, it's part of CIENCE's data drive approach and you'll definitely be impressed by how much time and effort they will dedicate to your account. **What problems is CIENCE solving and how is that benefiting you?** Bringing good prequalified leads has been a problem for our region for a while now. Even though we've had other vendors do the same job before, CIENCE has been the best one so far. Even though they don't speak Portuguese and aren't a regional vendor, I love their quick problem-solving, their willingness and enthusiasm to work with us, and their attentiveness. ### 29. Great combination of lead research and appintment setting services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **Describe the project or task CIENCE helped with:** We have a very niche offering in terms of services and audience. And Cience did a great job of providing value on both fronts: finding high-value B2B prospects/targets for our business and generating sales appointments with those prospects. **What do you like best about CIENCE?** Cience provided new contacts for our database that based on a pre-determined customer profile. At a minimum, those new contacts are a long-term value for our business. Beyond those new contacts, Cience used a series of marketing activities to generate sales appointments for those contacts. **What do you dislike about CIENCE?** For the most part, the research hit the mark on our target audience. They were times where they stretched beyond that, but Cience was always easy to work with on replacing contacts that were not a good fit for our business. **Recommendations to others considering CIENCE:** For the total package: researching B2B contacts and appointment setting, Cience provides a unique service that positively impacted our bottom line. **What problems is CIENCE solving and how is that benefiting you?** We are finding qualified prospects and starting the sales process with those prospects. ### 30. Total Bust - Spent $22k - $0 in ROI **Rating:** 0.5/5.0 stars **Reviewed by:** Joe P. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **Describe the project or task CIENCE helped with:** We are a professional services firm that engaged with Cience in October of 2020 to generate client leads/appointments. They worked multiple communication channels for 13 weeks and schedule one appointment for us in January 2021. Our engagement with them ended recently and we have $0 of return on the $22,000 spent. **What do you like best about CIENCE?** Their contract is very easy to understand and read. You just have to remember to read the and remember the Service Start Date and Renewal Date so that you don't get stuck with automatic renewal. **What do you dislike about CIENCE?** Their offshore team struggled with written English language; there were no accomplishments on any level of the engagement. Total waste of $22,000 USD. **Recommendations to others considering CIENCE:** If you are in the professional services space, you may want to look at other lead generation companies before deciding to spend $22k for services that render no return on investment. **What problems is CIENCE solving and how is that benefiting you?** We tried to have Cience generate appointments for our consulting division (professional services). There were no realized benefits on any level whatsoever. **Official Response from Eric Quanstrom:** > Believe it or not, we’d like to start by thanking you for your candor. It sounds like you had an awful experience - completely inconsistent with our values and the experience of our other customers - and we’d like to make it right. For anyone else reading we would also like to clarify a few things since many of the experiences you share here are inconsistent with the way that we operate and were - frankly - quite surprising to read. For example, we never promise a number of appointments. Guessing at appointment volumes without first testing is a fool’s errand (practiced by many others). The number of appointments needed to achieve economic results is a function of your price points and sales acumen, which we don’t control. The number of appointments possible is a function of your brand, the target segment, and the urgency of the problem you solve which we also don’t control. We know that our methods are the fastest way to get to answers about whether outbound will work, but it’s close to impossible to figure out how many appointments are possible without testing in the real world. Also (critically) outbound just doesn’t work for everyone. While we weed out companies in our sales journey where we are SURE outbound won’t work, fully 20% of vetted prospects that proceed with us are unable to get to an economic result, sometimes as a result of fewer appointments than needed to achieve the result, and sometimes because the appointments can’t be turned into sales. That’s the entire reason we have an evaluation period before long term commitments - at a minimum our approach is the most sophisticated and economical way to rule OUT outbound for those unsure whether it will work. In our analysis of clients where we have failed to generate economic results, there are two categories of shortfall: failure to generate sufficient appointments and failure to handle appointments that were generated. Since it sounds like the first category is more relevant here, here are the primary correlates most connected to failure to deliver appointments: * Extremely challenging segment. If you are targeting CEOs of Fortune 500 companies, the job is exceedingly difficult... *Small ICP / Segment. Outbound requires some volume. Small segments are hard to target, and while segment size is always flagged in the sales process, some clients elect to try against small or difficult segments anyway, which increases the risk of subpar results. *Straying too far from proven methodologies. Rarely, CIENCE recommends trying novel strategies that have some risk of falling, if the potential upside warrants it. More frequently, proven methodologies are adjusted or abandoned due to client constraints or recommendations - sometimes those have to do with brand constraints, and sometimes clients simply insist on campaign strategies they prefer. While we do our best to push back when we think these changes are likely to negatively impact outcomes, ultimately clients are in charge of their campaigns. While correlation doesn’t mean causation, we know that major client-driven adjustments to campaigns are a very strong predictor of campaign challenges. Given the anonymous nature of this review, it’s hard for us to say whether any of these applied to your account - and we certainly don’t intend to imply that ANY of them are relevant. But what we can say is that it’s incredibly disheartening that any CIENCE client was left with the impression your documented and we would welcome the opportunity to learn more from you and make it right. As such I’d like to offer you to reach out to us directly at hello@cience.com And whether you choose to or not, please know we have taken your comments to heart and appreciate you sharing what you shared, as painful as it was for many of us here to read. ### 31. Excellent Experience and Results - A powerful tool to grow our funnel! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2021 **Describe the project or task CIENCE helped with:** We hired Cience to scale our outbound lead generation. They provide a turn-key solution for lead-generation and contact information, email and social outreach, and appointment setting. **What do you like best about CIENCE?** Their team is extremely professional; the organization delivers in a highly refined manner; you know immediately and continually that you are in good hands. Their service delivers results and best of all, our potential clients actually complimented us on our outreach efforts. **What do you dislike about CIENCE?** I can't really think of anything; they've gone far beyond my expectations in every arena. **Recommendations to others considering CIENCE:** During the on-boarding process with Cience you will be given a fair amount of homework: you need to provide information related to your target customer and your product USP, etc. Be prepared to invest the time and energy to complete these exercises effectively in order to get the most value out of your investment. You may actually find this exercise difficult, as it forces you to think about your product, company, and value from the perspective of your targets. We learned a lot about ourselves from this activity--make the most of it! **What problems is CIENCE solving and how is that benefiting you?** Our company doesn't have headcount to scale our sales operations; by using Cience we were able to instantly scale up to a full-time team with proven success in outreach. Within ten days of launch we were booking appointments with our target clients and doing demos. ### 32. They fill the pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **Describe the project or task CIENCE helped with:** Prospecting, appointment setting, sales development **What do you like best about CIENCE?** Their conversion of prospects to appointments is very high. **What do you dislike about CIENCE?** Nothing. They adjust and improve with feedback. **What problems is CIENCE solving and how is that benefiting you?** The top of our sales funnel never dries up with Cience. ### 33. Transparency and Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Matt O. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **Describe the project or task CIENCE helped with:** We hired CIENCE as an external SDR unit and have not looked back. They have transparency through the onboarding and throughout each campaign, and their performance is fantastic. **What do you like best about CIENCE?** Performance - (30% open Rate, 7% Reply Rate) great amount of meetings set - pulling a positive ROI. **What do you dislike about CIENCE?** .. well everything could be cheaper :) - only issues would be items you expect from an external team over an internal team (product knowledge, company processes, etc.) **What problems is CIENCE solving and how is that benefiting you?** We hired CIENCE to increase meeting with the end goal of adding revenue - that was accomplished. ### 34. Cience has been an amazing lead generation team to work with for over 3 years now! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2020 **Describe the project or task CIENCE helped with:** Cience has helped us generate leads, bring in appointments and discovery calls, as well as reaching out to our target audience with very well designed campaigns. We have several different campaigns going on and they do such a great job in pulling in leads for us. If we are ever in a bind or need to change direction, they are always on the ball and ready to jump with us! We started out as a start-up company and they have been onboard with us for over 3 years helping to get our name out and pull in appointments. **What do you like best about CIENCE?** Their willingness to collaborate with us, change direction on a dime, and learn about our niche target audience. Also, very friendly and always striving to do their best and how they can help and or do more for us and how to partner best with us. We definitely need the man power and their enthusiasm to go after leads and book our appointments for us! They are always there to push us to the next level. **What do you dislike about CIENCE?** We have worked with Cience for over 3 years now and I have not found anything I have disliked as of yet. They are in an opposite time zone than we are and there is always someone responsive to our needs at any given time. When we feel we need an extra push, especially during this pandemic they have helped us create better scripting for reach out during these difficult times. **Recommendations to others considering CIENCE:** If you are in a different country than Cience, do not worry about that. They work around the clock and have professionals working for you in different countries and ready to help. I have always been able to get a hold of someone and get very speedy responses. **What problems is CIENCE solving and how is that benefiting you?** With having a smaller team we really needed the "man power" to reach out and get more touches with our target audience. They help by researching leads, vetting them according to our criteria, and setting our appointments. We often collaborate with them on specific leads and who will handle what and it is seamless to work with them. They also have innovative and creative scripting and a way for grabbing our target audience's attention and elicit the curiosity for them to learn more about our company. ### 35. Instrumental partners in outbound acquisition **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **Describe the project or task CIENCE helped with:** CIENCE has worked on a number of campaigns for us but the most powerful has been the partnerships campaign. We've grown our channel and referral partners in a big way, resulting in meaningful revenue. **What do you like best about CIENCE?** Their team has worked with us to pivot quickly when necessary and double down on what is working. They've always been very attentive and kept us up to date. Strong communication. **What do you dislike about CIENCE?** Perhaps not enough insight into content improvement strategies/updates. **What problems is CIENCE solving and how is that benefiting you?** We're looking to increase our client base and revenue. We've realized multi-6figures in change and growth. We're continuing with them indefinitely. ### 36. Great customer service from Vik and team. Onboarding and changes, expansion work is onerous **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2021 **Describe the project or task CIENCE helped with:** Get leads for our supply chain capabilties **What do you like best about CIENCE?** Responsiveness of Viktoriia and team. They sincerely try hard and act on feedback **What do you dislike about CIENCE?** - Lags to spin up a new team. - Expansion of current team should be easier than it is (we were told we need to do a full re-onboarding) - Small changes to target clients and strategy seem hard to implement - Quality of firms in outreach list can vary - Still not sure the team has a great understanding of our capabilties and ideal clients and contacts **What problems is CIENCE solving and how is that benefiting you?** - We need leads and dont have resoruces to do the heavy lifting and consistent outreach etc - We have gotten a few leads but would like to see more ### 37. Cience - excellent platform for lead gen, copy development, and customized email marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Weston B. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2021 **Describe the project or task CIENCE helped with:** Cience helped our company identify ideal prospects, create custom copy, and manage sending multiple waves of communication, as well as maintaing data in our CRM, and coordinating meetings. **What do you like best about CIENCE?** Automated, high-volume, high-quality custom email and LinkedIn marketing. **What do you dislike about CIENCE?** On occasion, copy and custom responses need addtional review from our team to ensure alignment and correct grammar. **What problems is CIENCE solving and how is that benefiting you?** Were identifying more prospects than we could on our own as well as reaching out and connecting in scheduled, customized email and LinkedIn messaging waves. The data reported by Cience has helped us continue to refine who we market to and how we market. ### 38. Very professional team, great to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Vikram M. | Executive Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2021 **Describe the project or task CIENCE helped with:** We have been using Cience team for a while. The team is very professional, process-oriented, responsive and adds value to each and every interaction. The company follows a rigorous process and is never afraid of experimentation and adaptation. The team starting from the Accont Exec, Account Manager and Project Manager have been superb. Highly recommend this fantastic team! **What do you like best about CIENCE?** professionalism, process-oriented, responsiveness **What do you dislike about CIENCE?** There are no dislikes simply because the team has managed to seek feedback proactively and act upon it with great degree of ownership. **What problems is CIENCE solving and how is that benefiting you?** Experimentation, Outbound strategy, LinkedIn strategy ### 39. Wonderful Experience working with Cience **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica A. | Global Sales Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2020 **Describe the project or task CIENCE helped with:** We hired Cience to help with our inbound lead flow. They have been helping us for a while, prior to my arrival at Sendbird. From the start, they have been very thorough in the level of reporting/analytics they provide on a regular cadence and have adopted the requested workflows. We have doubled our inbound team size with Cience and we continue to have a very good working relationship. **What do you like best about CIENCE?** They are quick to point out any blockers or concerns and provide suggestions to solve any challenges or problems that may be encountered along the way. When we needed to increase the size of the team they were able to get the details arranged within a week and we were off to the races without skipping a beat. The reps are personable and knowledgeable. **What do you dislike about CIENCE?** There are really no dislikes at this point. We have enjoyed a very collaborative working relationship. They are receptive to any changes that are needed based on the demands of our business. They are always willing to work with us. The work within our CRM Salesforce and use Salesloft to capture all the performance metrics from daily work completed. **Recommendations to others considering CIENCE:** Cience is a good alternative to quickly scale. If you are not ready to make a huge investment in headcount and building a team, Cience is a good way to bridge a gap while you determine the best course of action for your business. You may find that it is the solution you were looking for with the needed flexibility. **What problems is CIENCE solving and how is that benefiting you?** We have been able to solve our follow- up problem with inbound leads. We have high traffic to our website and a large number of inbound leads. They help us stay on top of these and convert many to meetings, pipeline, and ultimately to customers. The benefit of using Cience is that you can get going quickly and if you need to scale they are right there to help you scale quickly. It would take a lot more time to source, interview, hire, train internally. I would recommend Cience to any organization needing help with inbound lead flow. ### 40. Hopefully our review will prevent anyone else from using this service. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2021 **Describe the project or task CIENCE helped with:** Hired to help in a B2B lead gen service **What do you like best about CIENCE?** Frankly, their sales pitch was good. Then it all went down hill from there. **What do you dislike about CIENCE?** A completely disorganized approach, too many points of contact and a Ukrainian based telemarketing team with little to know understanding of this market. **Recommendations to others considering CIENCE:** Look for someone else. **What problems is CIENCE solving and how is that benefiting you?** We were hoping to create more appointments with our sales team and after several months , and $15,000 , not one appointment was set. ### 41. Excellent Lead Generation Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Mitch B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **Describe the project or task CIENCE helped with:** Cience helps us with email and calling campaigns into targeted vertical markets. **What do you like best about CIENCE?** Cience has an excellent process to manage complex outbound lead generation and calling campaigns. Their team is extremely responsive and gives us top-notch customer service. **What do you dislike about CIENCE?** Cloud Cover Music is the #1-rated streaming music service for business. It's a unique market and selling proposition to all kinds of businesses. Sometimes things get "lost in translation" between the U.S. and the Cience team based in Ukraine with regards to terminology and email messaging. **Recommendations to others considering CIENCE:** Leverage Cience resources for research, email marketing, and calling but stay on top of messaging. And make sure they understand your business. **What problems is CIENCE solving and how is that benefiting you?** Cience massively extends our marketing team to 1) create targeted email lists through their extensive research tools, 2) organize complex email outreach with dedicated SDR time and attention, including the nurturing of neutral replies and referrals 3) create extensive reporting on a weekly basis to track critical metrics, and 4) perform outbound calling on our behalf to schedule discovery calls for our sales team. ### 42. Solid performance with collaboration and joint problem solving **Rating:** 4.5/5.0 stars **Reviewed by:** Conor H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **Describe the project or task CIENCE helped with:** CIENCE supports our outbound sales via lead identification, sourcing, and cold outreach across email, LinkedIn, and phone. **What do you like best about CIENCE?** Everyone at CIENCE is responsive and open to trying new approaches. They're more than willing to work with new ideas and tactics on who to target, how to target, etc. Very knowledgable. Additionally, I appreciate the bi-weekly performance review so that we can see what's working & what's not so that we can double down or make adjustments. **What do you dislike about CIENCE?** When sourcing leads, it feels like there are more companies that we could target but the expected number of leads aren't always delivered, meaning we have to think creatively about how to open the target market aperture. Not always a bad thing as it pushes our thinking about product market fit but also would be good to max out our core market. **What problems is CIENCE solving and how is that benefiting you?** Outbound sales outreach & early lead nurturing. We save significant amounts of time leveraging CIENCE and their lead sourcing as opposed to doing it in house. Also, we don't have to spend our time qualifying outbound leads, they confirm whether or not a lead is interested for us. ### 43. Incredible team, super flexible and hard working **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan E. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **Describe the project or task CIENCE helped with:** CIENCE helped us generate a steady inflow of qualified leads and book meetings for our sales team. Throughout our time with them, they've tripled our weekly meetings booked through outbound prospecting and exceeded expectations. They've been a joy to work with. **What do you like best about CIENCE?** The project manager we were assigned to lead bi-weekly check-ins was wonderful and she clearly managed a team well. She always followed up with our requests in a timely manner and incorporated the right team members when needed. Never dropped the ball on anything. **What do you dislike about CIENCE?** The downsides of working with CIENCE are the same as with any outsourced team. Sometimes it can be faster to have internal team members do work. But, I wouldn't complain about CIENCE's ability to move quickly whatsoever. Very agile team. **What problems is CIENCE solving and how is that benefiting you?** CIENCE has helped us book meetings rapidly and have the number of sales conversations necessary to learn about our market and how to reach out to them. ### 44. Excellent Lead Generation Resource **Rating:** 4.5/5.0 stars **Reviewed by:** Tom G. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2021 **Describe the project or task CIENCE helped with:** Customer demand generation. **What do you like best about CIENCE?** Their ability to research buyer data and outreach using several chanels. **What do you dislike about CIENCE?** Overall the experience has been very good. **What problems is CIENCE solving and how is that benefiting you?** Generating order activity and setting meetings with key decision-makers. ### 45. Great offerings and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **Describe the project or task CIENCE helped with:** Cience has continually supported my team with research, email campaigns, Linked In campaigns, and other marketing related support for over a year. Their professionalism and service are top-notch. **What do you like best about CIENCE?** Friendly, flexible, and supportive employees that are always on top of our projects **What do you dislike about CIENCE?** I have nothing to say about dislikes to discuss **What problems is CIENCE solving and how is that benefiting you?** There have been many problems we have been able to solve with Cience especially deliverability and getting high-quality research ### 46. Exactly what we needed during COVID **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2021 **Describe the project or task CIENCE helped with:** Due to COVID, our pipeline dropped out. We needed to generate new sales meetings quickly because we have a long sales cycle. We looked at a few different agencies and went with CIENCE and a more traditional B2B agency. CIENCE booked us 10 meetings per month over three months — which is exactly the number they said we should expect. The traditional agency booked one. We weren't sure that the quality of the meetings were good, but that's entirely in our control based on our list criteria and messaging. They do all the heavy lifting of research, outreach, follow-up, and tracking data. If you take ownership of the target accounts and messaging, you should be successful. One of our meetings converted into a new client this past week. **What do you like best about CIENCE?** It's fairly inexpensive for a BDR plus research. You wouldn't be able to get this high of quality through a contractor or FTE. They are extremely responsive and open to trying different things to increase results. **What do you dislike about CIENCE?** You have to take ownership of the success. They are going to do all the tactical things, like list building, emails, outreach, but you need to own the target list and the messaging in order to be successful. **What problems is CIENCE solving and how is that benefiting you?** We are increasing the number of sales meetings booked. As a B2B company that signs very few deals per year, more meetings are always better. It's also enabled us to look critically at buying signals and be more prescriptive when identifying areas of improvement. ### 47. Drove Sales thru the Roof **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **Describe the project or task CIENCE helped with:** Cience implemented an outbound sales system for our company, connecting with 3000 potential customers during this project. **What do you like best about CIENCE?** Attention to detail, data driven, available. **What do you dislike about CIENCE?** Not a thing. They were thoughtful and professional **What problems is CIENCE solving and how is that benefiting you?** Increased in bound traffic by 27% in a traditionally down selling season. ### 48. A ton of help! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2021 **Describe the project or task CIENCE helped with:** We hired Cience to help our small agency with new business. **What do you like best about CIENCE?** The Cience had great communication. They were always available and were very timely. **What do you dislike about CIENCE?** I actually can't think of anything. If I had to choose something it would be getting us even more leads! **What problems is CIENCE solving and how is that benefiting you?** New business outreach. Our team is too small to be able to do it all ourselves. Cience has helped us with outreach. ### 49. Controversial experience **Rating:** 2.5/5.0 stars **Reviewed by:** Vorikhova M. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2021 **Describe the project or task CIENCE helped with:** Lead Generation **What do you like best about CIENCE?** The Team is always open for suggestions, ready to introduce new features, carry some experiments. **What do you dislike about CIENCE?** Work of their copywriter - seems that they simply use Templates from Hubspot. They need a lot of guidance - it's like having an automation tool, that needs regular and precise adjustment. **What problems is CIENCE solving and how is that benefiting you?** Nice statistics provided! everything is clear, every step can be observed and changed if needed. They also do the own internal research for tendencies in the Lead Generation process and are always happy to share some insights. ### 50. Exceeded expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **Describe the project or task CIENCE helped with:** Cience helped us expand our business into the U.S. by scheduling meetings with highly sought-after executives at leading pharmaceutical companies. **What do you like best about CIENCE?** Cience took the time to understand my business and truly operates as an extension of our company. **What do you dislike about CIENCE?** Most of the messaging was well received, but some prospects felt the messaging was too aggressive. **What problems is CIENCE solving and how is that benefiting you?** Cience is allowing meet to quickly meet with decision makers at target companies. ## CIENCE Discussions - [Is Outbound Marketing effective?](https://www.g2.com/discussions/is-outbound-marketing-effective) - 2 comments, 1 upvote - [How many appointments will I get each month?](https://www.g2.com/discussions/how-many-appointments-will-i-get-each-month) - 1 comment, 1 upvote - [Which industries do you work with?](https://www.g2.com/discussions/which-industries-do-you-work-with) - 2 comments, 1 upvote - [How many leads can you generate?](https://www.g2.com/discussions/how-many-leads-can-you-generate) - 2 comments, 1 upvote - [What do your services cost?](https://www.g2.com/discussions/what-do-your-services-cost) - 1 comment, 1 upvote - [View CIENCE pricing details and edition comparison](https://www.g2.com/products/cience/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+21%3A10%3A22+-0500&secure%5Bsession_id%5D=3ceee0da-5e02-42d8-b622-99eebbdb5255&secure%5Btoken%5D=5b5dcad68a4e986e0bca5bd7584907b67963eabfa977b98f456e8da04b385995&format=llm_user) ## CIENCE Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Capabilities** - B2B Lead Development - Onboarding - Lead Qualifying - Qualified Meetings - Sales Account Management - Virtual Support **Expertise** - Demand Generation - CRM - Analytics Capabilities **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top CIENCE Alternatives - [Belkins](https://www.g2.com/products/belkins/reviews) - 4.8/5.0 (93 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (256 reviews) - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (401 reviews)