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CIENCE Reviews & Provider Details

CIENCE helps companies grow through multi-channel prospecting -- software platform AND done-for-you outsourced SDR-as-a-service. We start with highly accurate data (>140M Contact universe), then provide lead generation and outbound sales processes to produce qualified appointments with our client’s ideal customers--with predictable results. CIENCE, an Inc. 5000 company, is the #8 fastest growing Marketing & Advertising company in the U.S. Our team of highly trained employees have successfully served thousands of clients in more than 263 industries. Ask us how we can help your business grow.

Seller

CIENCE

Discussions

CIENCE Community

Languages Supported

English, Spanish

Services Offered

Lead Generation Services

Overview by

Eric Quanstrom (CMO at CIENCE Technologies - The leading B2B #LeadGeneration, #B2Bmarketing, and #BusinessDevelopment company. )

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CIENCE Media

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CIENCE Reviews (181)

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Jason R.

Chief Information Officer

Mid-Market (51-1000 emp.)

1/27/2021

"Excellent Experience and Results - A powerful tool to grow our funnel!"

5/5

Describe the project or task CIENCE helped with:

We hired Cience to scale our outbound lead generation. They provide a turn-key solution for lead-generation and contact information, email and social outreach, and appointment setting. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Their team is extremely professional; the organization delivers in a highly refined manner; you know immediately and continually that you are in good hands. Their service delivers results and best of all, our potential clients actually complimented us on our outreach efforts. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

I can't really think of anything; they've gone far beyond my expectations in every arena. Review collected by and hosted on G2.com.

Recommendations to others considering CIENCE:

During the on-boarding process with Cience you will be given a fair amount of homework: you need to provide information related to your target customer and your product USP, etc. Be prepared to invest the time and energy to complete these exercises effectively in order to get the most value out of your investment. You may actually find this exercise difficult, as it forces you to think about your product, company, and value from the perspective of your targets. We learned a lot about ourselves from this activity--make the most of it! Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

Our company doesn't have headcount to scale our sales operations; by using Cience we were able to instantly scale up to a full-time team with proven success in outreach. Within ten days of launch we were booking appointments with our target clients and doing demos. Review collected by and hosted on G2.com.

Verified User in Food Production

Mid-Market (51-1000 emp.)

11/19/2021

"They fill the pipeline"

5/5

Describe the project or task CIENCE helped with:

Prospecting, appointment setting, sales development Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Their conversion of prospects to appointments is very high. Review collected by and hosted on G2.com.

Matt O.

Marketing Director

Small-Business (50 or fewer emp.)

4/29/2021

"Transparency and Performance"

5/5

Describe the project or task CIENCE helped with:

We hired CIENCE as an external SDR unit and have not looked back. They have transparency through the onboarding and throughout each campaign, and their performance is fantastic. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Performance - (30% open Rate, 7% Reply Rate) great amount of meetings set - pulling a positive ROI. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

.. well everything could be cheaper :) - only issues would be items you expect from an external team over an internal team (product knowledge, company processes, etc.) Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

We hired CIENCE to increase meeting with the end goal of adding revenue - that was accomplished. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/30/2020

"Cience has been an amazing lead generation team to work with for over 3 years now!"

5/5

Describe the project or task CIENCE helped with:

Cience has helped us generate leads, bring in appointments and discovery calls, as well as reaching out to our target audience with very well designed campaigns. We have several different campaigns going on and they do such a great job in pulling in leads for us. If we are ever in a bind or need to change direction, they are always on the ball and ready to jump with us! We started out as a start-up company and they have been onboard with us for over 3 years helping to get our name out and pull in appointments. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Their willingness to collaborate with us, change direction on a dime, and learn about our niche target audience. Also, very friendly and always striving to do their best and how they can help and or do more for us and how to partner best with us. We definitely need the man power and their enthusiasm to go after leads and book our appointments for us! They are always there to push us to the next level. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

We have worked with Cience for over 3 years now and I have not found anything I have disliked as of yet. They are in an opposite time zone than we are and there is always someone responsive to our needs at any given time. When we feel we need an extra push, especially during this pandemic they have helped us create better scripting for reach out during these difficult times. Review collected by and hosted on G2.com.

Recommendations to others considering CIENCE:

If you are in a different country than Cience, do not worry about that. They work around the clock and have professionals working for you in different countries and ready to help. I have always been able to get a hold of someone and get very speedy responses. Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

With having a smaller team we really needed the "man power" to reach out and get more touches with our target audience. They help by researching leads, vetting them according to our criteria, and setting our appointments. We often collaborate with them on specific leads and who will handle what and it is seamless to work with them. They also have innovative and creative scripting and a way for grabbing our target audience's attention and elicit the curiosity for them to learn more about our company. Review collected by and hosted on G2.com.

Rob S.

Partner

Mid-Market (51-1000 emp.)

4/21/2021

"Instrumental partners in outbound acquisition"

5/5

Describe the project or task CIENCE helped with:

CIENCE has worked on a number of campaigns for us but the most powerful has been the partnerships campaign. We've grown our channel and referral partners in a big way, resulting in meaningful revenue. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Their team has worked with us to pivot quickly when necessary and double down on what is working. They've always been very attentive and kept us up to date. Strong communication. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

5/4/2021

"Great customer service from Vik and team. Onboarding and changes, expansion work is onerous"

3.5/5

Describe the project or task CIENCE helped with:

Get leads for our supply chain capabilties Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Responsiveness of Viktoriia and team. They sincerely try hard and act on feedback Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

- Lags to spin up a new team.

- Expansion of current team should be easier than it is (we were told we need to do a full re-onboarding)

- Small changes to target clients and strategy seem hard to implement

- Quality of firms in outreach list can vary

- Still not sure the team has a great understanding of our capabilties and ideal clients and contacts Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

- We need leads and dont have resoruces to do the heavy lifting and consistent outreach etc

- We have gotten a few leads but would like to see more Review collected by and hosted on G2.com.

Weston B.

Marketing Coordinator

Small-Business (50 or fewer emp.)

3/26/2021

"Cience - excellent platform for lead gen, copy development, and customized email marketing"

4/5

Describe the project or task CIENCE helped with:

Cience helped our company identify ideal prospects, create custom copy, and manage sending multiple waves of communication, as well as maintaing data in our CRM, and coordinating meetings. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Automated, high-volume, high-quality custom email and LinkedIn marketing. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

On occasion, copy and custom responses need addtional review from our team to ensure alignment and correct grammar. Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

Were identifying more prospects than we could on our own as well as reaching out and connecting in scheduled, customized email and LinkedIn messaging waves. The data reported by Cience has helped us continue to refine who we market to and how we market. Review collected by and hosted on G2.com.

Vikram M.

Executive Board Member

Small-Business (50 or fewer emp.)

4/8/2021

"Very professional team, great to work with"

5/5

Describe the project or task CIENCE helped with:

We have been using Cience team for a while. The team is very professional, process-oriented, responsive and adds value to each and every interaction.

The company follows a rigorous process and is never afraid of experimentation and adaptation. The team starting from the Accont Exec, Account Manager and Project Manager have been superb. Highly recommend this fantastic team! Review collected by and hosted on G2.com.

What do you like best about CIENCE?

professionalism, process-oriented, responsiveness Review collected by and hosted on G2.com.

Veronica A.

Global Sales Development Manager

Mid-Market (51-1000 emp.)

12/1/2020

"Wonderful Experience working with Cience"

5/5

Describe the project or task CIENCE helped with:

We hired Cience to help with our inbound lead flow. They have been helping us for a while, prior to my arrival at Sendbird. From the start, they have been very thorough in the level of reporting/analytics they provide on a regular cadence and have adopted the requested workflows. We have doubled our inbound team size with Cience and we continue to have a very good working relationship. Review collected by and hosted on G2.com.

What do you like best about CIENCE?

They are quick to point out any blockers or concerns and provide suggestions to solve any challenges or problems that may be encountered along the way. When we needed to increase the size of the team they were able to get the details arranged within a week and we were off to the races without skipping a beat. The reps are personable and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

There are really no dislikes at this point. We have enjoyed a very collaborative working relationship. They are receptive to any changes that are needed based on the demands of our business. They are always willing to work with us. The work within our CRM Salesforce and use Salesloft to capture all the performance metrics from daily work completed. Review collected by and hosted on G2.com.

Recommendations to others considering CIENCE:

Cience is a good alternative to quickly scale. If you are not ready to make a huge investment in headcount and building a team, Cience is a good way to bridge a gap while you determine the best course of action for your business. You may find that it is the solution you were looking for with the needed flexibility. Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

We have been able to solve our follow- up problem with inbound leads. We have high traffic to our website and a large number of inbound leads. They help us stay on top of these and convert many to meetings, pipeline, and ultimately to customers. The benefit of using Cience is that you can get going quickly and if you need to scale they are right there to help you scale quickly. It would take a lot more time to source, interview, hire, train internally. I would recommend Cience to any organization needing help with inbound lead flow. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Mid-Market (51-1000 emp.)

7/19/2021

"Hopefully our review will prevent anyone else from using this service."

0/5

Describe the project or task CIENCE helped with:

Hired to help in a B2B lead gen service Review collected by and hosted on G2.com.

What do you like best about CIENCE?

Frankly, their sales pitch was good. Then it all went down hill from there. Review collected by and hosted on G2.com.

What do you dislike about CIENCE?

A completely disorganized approach, too many points of contact and a Ukrainian based telemarketing team with little to know understanding of this market. Review collected by and hosted on G2.com.

Recommendations to others considering CIENCE:

Look for someone else. Review collected by and hosted on G2.com.

What problems is CIENCE solving and how is that benefiting you?

We were hoping to create more appointments with our sales team and after several months , and $15,000 , not one appointment was set. Review collected by and hosted on G2.com.