What do you dislike about CIENCE?
Worst project management I've ever seen. There were multiple examples of them not responding to our requests and violating SLAs on response time. They caused a 3-week delay in our project because of poor project management and unresponsiveness. They promised our CRM would be integrated with their tool and then blatantly never did it. I've never been so disappointed in a partnership before. The Sales person completely oversold their offering just to close a deal, it's terrible that some companies do business like this. Review collected by and hosted on G2.com.
Recommendations to others considering CIENCE:
Please avoid this company if you have even mediocre expectations on communication, project management, and value. Review collected by and hosted on G2.com.
What problems is CIENCE solving and how is that benefiting you?
Outbound calling and appointments. We have not seen any benefits as of now except a really big headache working wiht them. Review collected by and hosted on G2.com.