CHEQROOM Reviews & Product Details

CHEQROOM Overview

What is CHEQROOM?

CHEQROOM builds smart asset tracking software. Our online platform lets teams manage and track valuable equipment from anywhere. It enables sophisticated inventory control without the hassle of out-of-date spreadsheets or the need to invest in expensive technology. Our customers are broadcasting, video production companies, equipment manufacturers and universities. They include: Google, Fox Sports, ESPN, DJI, Fujifilm, Harvard University, Kent State University and Ohio University.

CHEQROOM Details
Website
Languages Supported
English
Product Description

CHEQROOM is a trustworthy and flexible cloud tool that lets you register, monitor and track your valuable assets in the cloud.


Seller Details
Seller
CHEQROOM
Company Website
Year Founded
2013
HQ Location
Ghent, Flemish Region
Twitter
@cheqroom
578 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
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CHEQROOM Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

CHEQROOM is not only one of the most visually appealing, cloud-based asset tracking service, but one of the most customizable ones in my experience. I've worked with some of the most expensive asset tracking software for video production gear such as WebCheckOut, but Cheqroom was the perfect fit for my in-house production team. More importantly, the customer support is what got me to stay. At first, I was worried as a US client that the time change would be a big hurtle - but they proved me wrong. I greatly appreciate their flexibility and accessibility, specifically Mathilde Vanden Berghe. They have the resources to equip any company, whether big or small. Review collected by and hosted on G2.com.

What do you dislike?

CHEQROOM is highly customizable and easy to use, however, there are certain features not available. For starters, it's important to note that every businesses' needs vary and CHEQROOM is trying to reconcile that. For me personally, I would like CHEQROOM to implement more automated features specifically when it comes to the value of equipment gear. For example, if I take the time to fill in the equipment item's purchase cost, or rental cost - and then make a reservation - I would like there to be a line in the reservation that summarizes the net worth of the reservation., but also provides an itemized breakdown. EI: Sony FX7 $350 , Fujinon Lens $150, total: $500 Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As the equipment manager and production specialist at my job, I need to oversee our assets and where they go. During this pandemic, many of my coworkers are working remotely which means they don't know the latest on what's going on with the gear inventory - new purchases, reservations, production shoots, but CHEQROOM assists with bringing everyone on board. Review collected by and hosted on G2.com.

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AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I liked that Aaron and Naiara addressed all the issues I had. They were communicative and very good about being thorough and going each step carefully. It’s been a VERY long time since I have received customer service to this high of a standard. The fact that I didn’t have to ask for a video or a helpful step by step guide speaks volumes to that CHEQROOM really cares about their customers and ensuring the best possible solution! Five stars across the board!!! Review collected by and hosted on G2.com.

What do you dislike?

Nothing, I can’t think of anything, the customer Service was excellent! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Maintenance workflow, MANY benefits to help our itemization and inventory. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Features, navigation, customer service, ability to add comments and instruction manuals. Review collected by and hosted on G2.com.

What do you dislike?

I'm relatively new to the job and Cheqroom, so other than the cost, nothing springs to mind at the moment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm happy to have the ability to keep track of equipment, missing parts, and repair notes. Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Willing to work, respected loyalty, great service. Review collected by and hosted on G2.com.

What do you dislike?

Prices increased overnight by 50%, definitely was a shock. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory tracking Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The program is feature rich, and fits most of our needs in an equipment management software. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the software seems to be overly complex. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing our internal equipment. It has increased adoption and compliance of our internal system. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to use the system, there are good functions, good that we can give more features and customize it (like flags, place to collect reviews). Review collected by and hosted on G2.com.

What do you dislike?

Its not so easy to use the phone application with Apple device. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The tractability is very important for our company, we need to know where are the demo units - who has them, since how long-, good that we can check every details of the check-outs, and also to see the overdue separately, its make easier our job. Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is easy to use and implement. Because of the mobile application, it is impossible to lose the assets. The program uploads the location of the last scan, which is very useful. Review collected by and hosted on G2.com.

What do you dislike?

Long development process, not enough access rights. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Deeper access right management, customizable XLS reporting tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better demo asset management, easy reporting and like in a webshop, the registered users can book the assets themselves. Which means, we do not have to send out e-mails about the available products. Review collected by and hosted on G2.com.

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It is a great work tool easy to use and is accessible.
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

is a very useful tool to manage tools in a very practical way, because thanks to the functions you have you can manage these tools in a very useful way. Review collected by and hosted on G2.com.

What do you dislike?

The mobile software of this tool is quite coarse and tedious to handle, because it is very slow compared to the desktop. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a very useful tool to manage and manage the tools, thus achieving a proper monitoring and management of them. Review collected by and hosted on G2.com.

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President/CEO
Events Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's an easy cloud-based system where I can create as many users as needed to manage our rental equipment across two warehouses. It's very easy to use and does everything we need. Review collected by and hosted on G2.com.

What do you dislike?

Although it does just about everything we "really" need, there are a lot of little "would be nice" things that it doesn't have. They have been improving a lot so they are working on it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to accurately manage over 300 pieces of equipment, enter reservations weeks or months in advance and always know for sure what we have in stock, what is checked out, what has a reservation, and what equipment is in custody (long-term hold) Review collected by and hosted on G2.com.

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