--- title: Cheqroom Reviews meta\_title: 'Cheqroom Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Cheqroom works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 41 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### Cheqroom Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Cheqroom, simplifying equipment management and enhancing accountability for staff and students. [(21 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330121&qs=pros-and-cons#reviews) Users praise Cheqroom for its **user-friendly management features** , making equipment check-out and oversight effortless and efficient. [(11 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330645&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of Cheqroom, highlighting helpful assistance during technical issues and insightful guidance. [(10 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330341&qs=pros-and-cons#reviews) Users highlight the **helpfulness** of Cheqroom, enhancing gear management and simplifying reservations for staff and students. [(8 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330441&qs=pros-and-cons#reviews) Users find Cheqroom's **intuitive design** simplifies equipment tracking, improving efficiency and user experience significantly. [(7 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2331014&qs=pros-and-cons#reviews) Users find Cheqroom to be **expensive** , especially as their needs grow and pricing structures change frequently. [(6 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330319&qs=pros-and-cons#reviews) Users find Cheqroom's **limited customization** frustrating, wishing for more control over items and user roles. [(6 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330936&qs=pros-and-cons#reviews) Users express frustration over **missing features** and increased pricing, affecting the overall value of Cheqroom. [(6 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330130&qs=pros-and-cons#reviews) Users find the **search functionality overly complicated** , causing confusion and difficulty when locating items efficiently. [(6 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330150&qs=pros-and-cons#reviews) Users experience **software bugs** in Cheqroom that hinder usability, especially when editing items and managing reservations. [(6 mentions)](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330139&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cheqroom ##### 1. Ease of Use Users praise the **ease of use** of Cheqroom, simplifying equipment management and enhancing accountability for staff and students. [ See 21 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330121&qs=pros-and-cons#reviews) See Related User Reviews ![Chris F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris F.") CF Chris F. Mid-Market (51-1000 emp.) 5.0/5 "Great Visuals and Features, But Search Function Can Be Overly Complicated" What do you like about Cheqroom? Nice visual interface, quality data and reports, dashboard with good information, good functionality with reservations and check outs, integration wit ![Alyssa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa C.") AC Alyssa C. Mid-Market (51-1000 emp.) 4.0/5 "Versatile, Intuitive, and Backed by Excellent Support" What do you like about Cheqroom? The versatility of the site lets us customize it to best fit the needs of our students and department. It has an intuitive design and was easy to impl ##### 2. Features Users praise Cheqroom for its **user-friendly management features** , making equipment check-out and oversight effortless and efficient. [ See 11 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330645&qs=pros-and-cons#reviews) See Related User Reviews ![Chris F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris F.") CF Chris F. Mid-Market (51-1000 emp.) 5.0/5 "Great Visuals and Features, But Search Function Can Be Overly Complicated" What do you like about Cheqroom? Nice visual interface, quality data and reports, dashboard with good information, good functionality with reservations and check outs, integration wit ![Alyssa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa C.") AC Alyssa C. Mid-Market (51-1000 emp.) 4.0/5 "Versatile, Intuitive, and Backed by Excellent Support" What do you like about Cheqroom? The versatility of the site lets us customize it to best fit the needs of our students and department. It has an intuitive design and was easy to impl ##### 3. Customer Support Users commend the **excellent customer support** of Cheqroom, highlighting helpful assistance during technical issues and insightful guidance. [ See 10 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330341&qs=pros-and-cons#reviews) See Related User Reviews ![Alyssa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa C.") AC Alyssa C. Mid-Market (51-1000 emp.) 4.0/5 "Versatile, Intuitive, and Backed by Excellent Support" What do you like about Cheqroom? The versatility of the site lets us customize it to best fit the needs of our students and department. It has an intuitive design and was easy to impl ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Service, Though Pricing Could Be Better" What do you like about Cheqroom? The customer service is excellent. We've had a few technical issues over the past few years and Sara Miller has been a huge help and a wonderful partn ##### 4. Helpful Users highlight the **helpfulness** of Cheqroom, enhancing gear management and simplifying reservations for staff and students. [ See 8 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330441&qs=pros-and-cons#reviews) See Related User Reviews ![Chris F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris F.") CF Chris F. Mid-Market (51-1000 emp.) 5.0/5 "Great Visuals and Features, But Search Function Can Be Overly Complicated" What do you like about Cheqroom? Nice visual interface, quality data and reports, dashboard with good information, good functionality with reservations and check outs, integration wit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive Interface, Great Features, and Responsive Support—Minor Bugs with Updates" What do you like about Cheqroom? I really appreciate the clean and intuitive interface, as well as the abundance of useful features. Additionally, their customer service is highly res ##### 5. Intuitive Users find Cheqroom's **intuitive design** simplifies equipment tracking, improving efficiency and user experience significantly. [ See 7 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2331014&qs=pros-and-cons#reviews) See Related User Reviews ![Alyssa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa C.") AC Alyssa C. Mid-Market (51-1000 emp.) 4.0/5 "Versatile, Intuitive, and Backed by Excellent Support" What do you like about Cheqroom? The versatility of the site lets us customize it to best fit the needs of our students and department. It has an intuitive design and was easy to impl ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive Interface, Great Features, and Responsive Support—Minor Bugs with Updates" What do you like about Cheqroom? I really appreciate the clean and intuitive interface, as well as the abundance of useful features. Additionally, their customer service is highly res ### 5 Cons or Disadvantages of Cheqroom ##### 1. Expensive Users find Cheqroom to be **expensive** , especially as their needs grow and pricing structures change frequently. [ See 6 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330319&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Service, Though Pricing Could Be Better" What do you dislike about Cheqroom? Pricing is a little high, some more technical features would be nice like geofencing/tracking. ![Taegan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taegan O.") TO Taegan O. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly and Powerful, But Price Hike and Missing Features Disappoint" What do you dislike about Cheqroom? The massive price increase from what it used to be. I believe it used to be 1500-2000 USD for our basic plan that included all the features we could n ##### 2. Limited Customization Users find Cheqroom's **limited customization** frustrating, wishing for more control over items and user roles. [ See 6 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330936&qs=pros-and-cons#reviews) See Related User Reviews JP Joe P. Mid-Market (51-1000 emp.) 5.0/5 "Easy Setup and Clean UI, AV First but Useable for Other Assets" What do you dislike about Cheqroom? It is built first for AV equipment, whereas I am using it for IT asset tracking. So I have had to be creative with how I name things, using "Kits" as ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Effortless Setup and Intuitive for New Users" What do you dislike about Cheqroom? What I like least about Cheqroom is that it only allows you to archive certain checkouts instead of deleting them. I believe it would be much better i ##### 3. Missing Features Users express frustration over **missing features** and increased pricing, affecting the overall value of Cheqroom. [ See 6 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330130&qs=pros-and-cons#reviews) See Related User Reviews ![Alyssa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa C.") AC Alyssa C. Mid-Market (51-1000 emp.) 4.0/5 "Versatile, Intuitive, and Backed by Excellent Support" What do you dislike about Cheqroom? One of the downsides of Cheqroom is that when you're is editing an item/kit description, it doesn't always save and you have to redo what you were jus ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Service, Though Pricing Could Be Better" What do you dislike about Cheqroom? Pricing is a little high, some more technical features would be nice like geofencing/tracking. ##### 4. Search Functionality Users find the **search functionality overly complicated** , causing confusion and difficulty when locating items efficiently. [ See 6 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330150&qs=pros-and-cons#reviews) See Related User Reviews ![Chris F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris F.") CF Chris F. Mid-Market (51-1000 emp.) 5.0/5 "Great Visuals and Features, But Search Function Can Be Overly Complicated" What do you dislike about Cheqroom? Overly complicated sometimes - for instance the search bar on the main page will search for "checkouts" as well as items which can get confusing, some ![Alyssa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa C.") AC Alyssa C. Mid-Market (51-1000 emp.) 4.0/5 "Versatile, Intuitive, and Backed by Excellent Support" What do you dislike about Cheqroom? One of the downsides of Cheqroom is that when you're is editing an item/kit description, it doesn't always save and you have to redo what you were jus ##### 5. Software Bugs Users experience **software bugs** in Cheqroom that hinder usability, especially when editing items and managing reservations. [ See 6 mentions ](https://www.g2.com/products/cheqroom/reviews?filters%5Bsentiment_snippet%5D=2330139&qs=pros-and-cons#reviews) See Related User Reviews ![Alyssa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa C.") AC Alyssa C. Mid-Market (51-1000 emp.) 4.0/5 "Versatile, Intuitive, and Backed by Excellent Support" What do you dislike about Cheqroom? One of the downsides of Cheqroom is that when you're is editing an item/kit description, it doesn't always save and you have to redo what you were jus ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive Interface, Great Features, and Responsive Support—Minor Bugs with Updates" What do you dislike about Cheqroom? Occasionally, there are bugs with new releases that can take some time to resolve. However, their customer service is generally quick in passing feedb ![Bradley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bradley C.") BC Bradley C. Plant and Equipment Officer Mid-Market (51-1000 emp.) 6/1/2026 "Rock-Solid Asset Management Across Job Sites—Easy for Everyone" 5/5 What do you like best about Cheqroom? Cheqroom is reliable and solid. It’s easy enough to understand that even staff who aren’t tech-savvy can grasp how it works. Many of our users are tradesmen and builders of all ages who aren’t particularly familiar with tech, and they all navigate the system successfully. Cheqroom has become an integral part of how we work, because it lets us keep track of all our plant and equipment across multiple job sites. The help function is surprisingly good, and the AI continues to impress. The system never lags and, in my experience, it hasn’t been “down” once in the last four years. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? The only thing I feel Cheqroom is missing is an affordable way to track items without having to rely so heavily on users doing their part. If users don’t check items in and out, the whole system breaks down. Reports are a bit difficult to understand and navigate too: I would like to see more raw data exported for better integration across software. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? We needed a way to track tools and plant across multiple jobs, with dozens of users. Cheqroom’s reservation system is excellent as well, making it easier to plan equipment calibration (like lasers) and helping users schedule their work around resource availability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 5/13/2026 "Cheqroom Keeps Our Equipment Room Running Smoothly with Powerful Tracking" 5/5 What do you like best about Cheqroom? Cheqroom has the features we need to operate our Equipment Room smoothly. We are able to quickly find equipment and kits with customizable search functions and track notes on specific areas such as repairs and updates. We get email updates when any changes are made which helps in keeping track of activity among our team and takes the mystery out of changes we see. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? Overall it has much of what we need in an inventory management system. The biggest issue we ran into (minor compared to all the pros it brings) is not having a way to auto invoice late fines to our patrons. This would help us in streamlining our return process. However that is a feature that is missing we would like rather than something that is actively in our way. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? There are multiple problems that Cheqroom resolved for us compared to where we were before. To name a few: - We can now see our bulk items quantity in real-time - We have access to images for all items we have - We get email notices integrated into our processes that help keep us updated on all activity we should be aware of - The small changes the program brings streamlines our operations significantly Overall, we are benefiting from the changes as they automate a lot of what we previously had to do manually, as well as add features we didn't know would help our operations even more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alyssa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa C.") AC Alyssa C. Film and Video Technical Assistant Media Production Mid-Market (51-1000 emp.) 10/24/2025 "Versatile, Intuitive, and Backed by Excellent Support" 4/5 What do you like best about Cheqroom? The versatility of the site lets us customize it to best fit the needs of our students and department. It has an intuitive design and was easy to implement after using a paper system for tracking equipment. Additionally, Cheqroom's support staff is quick with fixing glitches and listening to any concerns we may have about the site. Furthermore, being able to add pictures to items helps students chose the right equipment for them when they are unsure what the actual name of something is. It's been a big improvement from what we're used to. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? One of the downsides of Cheqroom is that when you're is editing an item/kit description, it doesn't always save and you have to redo what you were just working on. The search function is spelling/spacing sensitive and won't show items that we have if a person doesn't know exactly how it's written in the system (ex. C-stand vs cstand vs c stand). A potential solution for that would be to set up a system to link associated words with an item/kit/category so c stands will show up even if you write it as c-stand. The reservation and checkout forms are difficult to edit and don't offer enough options. It would be incredibly helpful if the physical forms would list item descriptions under only ONE item in the kit, otherwise the physical sheets end up as long as CVS receipts. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? Cheqroom makes it easier for students to request equipment and see what is available or unavailable to them ahead of time. Before, I used to have to physically check if we had an item, now I can just check the system from anywhere. It's a much more thorough system than our previous paper version. Review collected by and hosted on G2.com. Show More Response from Mafe Benitez of Cheqroom [Editedit](https://www.g2.com/survey_responses/cheqroom-review-11858214/official_response/edit) Appreciate you, Alyssa. Great to hear the setup was smooth and support is responsive. We’re always aiming to simplify the experience and enhance performance and reliability, including more forgiving search and smoother saves. Look forward to bringing you more innovation in the coming months. Thanks for being part of our community! 11/4/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chris F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris F.") CF Chris F. End User Computing Technician Mid-Market (51-1000 emp.) 10/23/2025 "Great Visuals and Features, But Search Function Can Be Overly Complicated" 5/5 What do you like best about Cheqroom? Nice visual interface, quality data and reports, dashboard with good information, good functionality with reservations and check outs, integration with Slack and Email, updates that have come over the past few years have been helpful with good new features like user groups, quick and easy to use, can be used on computer and phone, can handle the volume of checkouts that we have every day Review collected by and hosted on G2.com. What do you dislike about Cheqroom? Overly complicated sometimes - for instance the search bar on the main page will search for "checkouts" as well as items which can get confusing, sometimes too many layers of organization that get in the way of each other - use roles vs user groups vs locations all conflict sometimes Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? We have 1,000+ tech items for checkout to students at a school. Cheqroom lets us keep track of all of those and lets the students make reservations on their own. Review collected by and hosted on G2.com. Show More Response from Mafe Benitez of Cheqroom [Editedit](https://www.g2.com/survey_responses/cheqroom-review-11852270/official_response/edit) Chris, thanks for the detailed feedback. We're glad the visuals, dashboards, and volume handling are working well for you, and that our recent enhancements have been useful. We appreciate your input on search - we'll explore ways to simplify it without losing the rich details our customers love. We'll keep this in mind as we continue innovating and bringing new features to support your team and students. Thanks for being part of the Cheqroom community! 11/11/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Taegan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taegan O.") TO Taegan O. Certified Flight Instructor Mid-Market (51-1000 emp.) 10/28/2025 "User-Friendly and Powerful, But Price Hike and Missing Features Disappoint" 5/5 What do you like best about Cheqroom? It is very easy to use, it is easy for students to use. The customer support is always very good. The integrations with PDFs and creating sticker labels works well. The payment structure based on items instead of users I prefer over other systems that make you pay for more users. The website is well designed and makes it easy to see what needs to be checked in or out and is easy to update equipment. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? The massive price increase from what it used to be. I believe it used to be 1500-2000 USD for our basic plan that included all the features we could need. Our previous professor unsubscribed because he wanted to try a different software that didn't work and scammed us. Then when he left, I had to go through the process to get Cheqroom back since we desperately needed it. When we resubscribed it was up to I believe 3500 with fewer features than we used to have. We currently have features missing like the PDF generation that we used to use on a daily basis that are now part of the higher end tier. This is really the only thing I don't like. The original price was completely fair and I did not have a problem with it, but this new price with fewer features seems a bit steep. There is no software that can replace Cheqroom though so we will continue to pay it. Another thing that I don't love but is not a huge issue is the bulk user add. Previously there was a page where everyone in a class could type in their email in a list and it would send everyone invites to setup their account. But that feature has been removed and added with the Excel version, which is fine but less convenient. Sometimes students have confusion with the differences between the Cheqroom app compared to the Cheqroom website as well. There are quite a few features from the management side that you cannot do on the app. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? It tracks the drones and equipment for the drones at our university. We previously only had a paper form or an Excel spreadsheet to track who had the drones and who was using them. This led to two drones lost because of it and were not able to be recovered. With Cheqroom we have not had any drones lost due to this issue. It is also great for recording issues we are having with specific drones and keeping a detailed history of the item and all the maintenance that has been done. A lot of students also love the ability to reserve the equipment far in advance to ensure they will get to use it for their project. Review collected by and hosted on G2.com. Show More Response from Mafe Benitez of Cheqroom [Editedit](https://www.g2.com/survey_responses/cheqroom-review-11871263/official_response/edit) Thank you for the thoughtful review, Taegan! We’re glad Cheqroom is easy for you and your students, and that updating equipment is simple, especially as you track drones and cool other gear for the university. Thanks for the candid feedback on pricing, features, and workflows; we’re always working to add more value and will keep this in mind as continue innovating on our roadmap. In the meantime, we’d be happy to review your current account setup to ensure seamless equipment ops for your team. Thanks for being a part of the Cheqroom community! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Erik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erik R.") ER Erik R. Assistant Director of Creative Video Small-Business (50 or fewer emp.) 10/24/2025 "Essential for Accountability, But Onboarding Needs Improvement" 4/5 What do you like best about Cheqroom? This system ensures that both our staff and students are always informed about what equipment is available. It encourages accountability and provides valuable insight into which gear is being used most frequently. We've never had anything like this before, and now that we do, we can't imagine going back. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? Getting started, particularly when working with students, can be a bit of a process. I have encountered a few noticeable bugs and minor frustrations that keep me from giving it a perfect score. Additionally, there are several aspects of the reservation and checkout process that could be improved and streamlined. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? This tool has made a significant difference in our daily tracking of gear and equipment. It allows us to know exactly where everything is and who is responsible for each item. We can quickly identify items that are broken, require maintenance, or have gone missing. The calendar view is especially useful for us, as we frequently use it to monitor upcoming events and spot any scheduling overlaps. Since we work in sports and manage numerous events at various locations, having the ability to easily check which gear is available or checked out has been a major improvement for our department. Review collected by and hosted on G2.com. Show More Response from Mafe Benitez of Cheqroom [Editedit](https://www.g2.com/survey_responses/cheqroom-review-11857230/official_response/edit) We appreciate you taking the time to share this, and for your partnership with Cheqroom! We’re glad the visibility and accountability helps your team and students. We hear you on reservations and would love to walk through ways to streamline and improve the flow, whether through new feature enhancements or by optimizing your account setup. Expect a note from us to set up time to walk through reservation flow, roadmap details, and align on quick wins. Thanks for being part of the Cheqroom community! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jonathan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan L.") JL Jonathan L. Equipment and Technical Operations Manager Small-Business (50 or fewer emp.) 10/23/2025 "Essential for Gear Management, with Minor Availability Glitches" 4.5/5 What do you like best about Cheqroom? The most helpful tool that Cheqroom has to offer for us, would be the use of kits and the bulk items feature. Before hand, we used to operate solely out of Google Calendar for our Gear management and it was terrible. Cheqroom is wonderful for us because we deal with teenagers using and handling our gear. It is super easy to implement to each new kid coming around our building, and we use it every single day now. The staff here love it because of how easy it is for them to reserve their own gear, and see what is and what isn't available. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? I would say the only downside I have for Cheqroom is sometimes it will show an item as unavailable and hide it, even though it isn't actually reserved or checked out to anybody which requires me to search deeper for the item instead of it popping up as it should. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? The problems we had before was it was extremely difficult for us to track gear. We used to solely operate out of Google Calendar and it was extremely difficult and time consuming to handle all of our gear requests. Cheqroom has streamlined everything to make it super easy for us to track requests, history of checkouts, and item usage which is monumental for us as we decide what gear needs to be retired, or upgraded/renewed throughout the year. Review collected by and hosted on G2.com. Show More Response from Mafe Benitez of Cheqroom [Editedit](https://www.g2.com/survey_responses/cheqroom-review-11852800/official_response/edit) Jonathan, thank you for the thoughtful take. It’s great to hear Cheqroom helps your students reserve their own gear, check what’s available, and supports your team every day! On the occasional availability issue, we’re happy to dig in. If you see this again, send us a note and we’ll help troubleshoot right away. We’re grateful to have you in the Cheqroom community! Current UserValidated ReviewerIncentivizedSource: Seller invite WG Wendy G. Equipment Cage Manager Small-Business (50 or fewer emp.) 10/23/2025 "Cheqroom Overall Review" 4/5 What do you like best about Cheqroom? Cheqroom is very user-friendly — if I ever miss showing a student how to use the system or create an order, they’re usually able to figure it out on their own. The interface is simple, intuitive, and overall easy to navigate. Customer service is by far one of the most helpful I’ve worked with — responses are quick, friendly, and genuinely useful. Adding students, adding workers, and setting restrictions (even though they’re general) are all very straightforward. The recent updates, especially the addition of user groups, have been extremely helpful. It’s one of the best improvements so far, and it gives me hope that more great changes are on the way. While some updates (like the new checkout process redesign) started off a bit buggy, it was reassuring to see those issues addressed quickly. The fact that bugs get resolved in a timely manner really builds confidence and keeps me a happy customer who looks forward to continuing with Cheqroom. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? Location-based restrictions: It would be extremely useful to have the option to set booking restrictions for each location individually. At the moment, any adjustment made affects all locations at once, which reduces flexibility and complicates management. Time-based closure controls: Currently, there is no way to close off reservations for specific times of day—only for entire days. It would be much more convenient to have the ability to block out certain time periods, such as just the mornings or evenings, without having to disable the whole day or repeat the closure for every week. Per-day restriction customization: The option to tailor booking limits and restrictions for particular days, and to do so per location, would provide much better control over cage flow. Permission-based restriction overrides: While it’s helpful that staff can open restrictions when needed, adding an optional manager passcode for overrides or approvals would help prevent unauthorized changes. System reliability and bugs: I have encountered some bugs where the system either ignores or inconsistently enforces booking restrictions. This sometimes results in overloaded orders or unexpectedly strict limits, especially with afternoon reservations. Update timing and downtime: Occasionally, when software updates are released, the system goes offline during our busiest hours. Since we’re in a different time zone from many users, these updates often occur right in the middle of our workday, which can disrupt our operations. I realize it’s challenging to coordinate updates around everyone’s schedules—especially with varying workweeks—but this has been a recurring problem for us. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? None currently, but I would like the bug of the system ignoring or inconsistently applying booking restrictions—sometimes overloading orders or tightening limits unintentionally- to be looked at. This tends to happen most often with afternoon reservations. Review collected by and hosted on G2.com. Show More Response from Mafe Benitez of Cheqroom [Editedit](https://www.g2.com/survey_responses/cheqroom-review-11807146/official_response/edit) Thanks so much, Wendy! We're glad the interface and stellar support are working well for you - and we love that some of our recent enhancements have been extremely helpful! As for your feature requests, exciting news: booking restrictions by location is coming this month. We're also continuing to scope further customization and restrictions that can be configured for how you work. We also hear you on update timing and scheduling. We’ll keep this in mind as we bring more great enhancements to you and your team over the coming months. We appreciate you being part of the community! Current UserValidated ReviewerIncentivizedSource: Seller invite JO Jakob O. Equipment Consultant Officer Mid-Market (51-1000 emp.) 10/27/2025 "Cheqroom Modernized Our Booking System with Responsive Support" 5/5 What do you like best about Cheqroom? Cheqroom transformed our previously chaotic, old-fashioned "librarian style" booking system into something much more manageable and organized. The Cheqroom team is skilled at what they do, and on several occasions, they have listened to our feedback and implemented solutions that directly addressed our concerns. The Api integration has allowed us to seamlessly onboard new students (Users) at the rate of their enrollment without manually labor. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? The mobile app could use some improvements, but it remains an essential tool in our daily operations. In particular, the signature box for signing is quite poor and needs significant attention. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? This platform enables us to offer a "Free" equipment rental service to our students. It provides a valuable opportunity for them to experiment and develop their creative skills without the financial burden of purchasing or renting equipment themselves. Review collected by and hosted on G2.com. Show More Response from Mafe Benitez of Cheqroom [Editedit](https://www.g2.com/survey_responses/cheqroom-review-11863822/official_response/edit) Appreciate the feedback, Jakob! Love hearing Cheqroom has made booking smoother and student onboarding easier, so you can give students a great hands-on experience. We’ve raised your suggestion for the mobile app, especially around the signature box, to our product team. Thanks for being part of the Cheqroom community! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 10/24/2025 "Effortless Setup and Intuitive for New Users" 3.5/5 What do you like best about Cheqroom? I appreciate how accessible and generally intuitive Cheqroom is, especially for new users. Since we use Cheqroom to check out items to college students, we experience frequent turnover in who is borrowing from us. Setting up new users is straightforward, which is a big help. I also really like the feature that automatically finds an image for new items based on the details you enter. The images are usually very accurate, making it much easier to add new equipment. Review collected by and hosted on G2.com. What do you dislike about Cheqroom? What I like least about Cheqroom is that it only allows you to archive certain checkouts instead of deleting them. I believe it would be much better if both archiving and deleting were possible. Another issue I have is with how the system handles users who haven't confirmed their accounts. When an account is created for an email address and the user doesn't confirm, I think that email should be either archived or deleted. However, sometimes when I try to create an account for someone whose email was entered a long time ago, the system tells me the email already exists, but I can't find it when I search. This makes managing users more difficult than it should be. Review collected by and hosted on G2.com. What problems is Cheqroom solving and how is that benefiting you? When it comes to tracking our equipment, Cheqroom has been very helpful by making everything clear and easily accessible for multiple administrative users. It allows one user to seamlessly continue the check-in and check-out process where another left off. Previously, we managed our checkout services with handwritten logs, but switching to an online system has made everything much more organized and efficient. At one point, I did experience some bugs with Cheqroom that affected the process of deleting and creating new checkouts. However, it seems these issues have been resolved, as I haven't encountered them recently. Review collected by and hosted on G2.com. Show More Response from Mafe Benitez of Cheqroom [Editedit](https://www.g2.com/survey_responses/cheqroom-review-11858045/official_response/edit) Thanks so much for sharing this! Glad setup is easy & straightforward and that new users got up to speed quickly. We hear you on keeping a clean history! While you can delete draft reservations or checkouts, once a booking is created we preserve it to maintain an accurate history of where equipment has been. If a checkout was created by mistake, you can add a quick note to the history or use a custom label to filter those out in reporting. As for your user setup, there might be a way to optimize this in your account. Reach out to your customer experience manager, and we'd be happy to review your setup and answer any questions. Grateful to have you in the Cheqroom community! 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