If you are considering Certinia CS Cloud, you may also want to investigate similar alternatives or competitors to find the best solution. Customer Success Software is a widely used technology, and many people are seeking productive, powerful software solutions with playbooks, custom triggers, and surveys. Other important factors to consider when researching alternatives to Certinia CS Cloud include reliability and ease of use. The best overall Certinia CS Cloud alternative is Salesforce Service Cloud. Other similar apps like Certinia CS Cloud are HubSpot Service Hub, Gainsight Customer Success, ChurnZero, and Totango. Certinia CS Cloud alternatives can be found in Customer Success Software but may also be in Help Desk Software.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
Gainsight CS is a complete Customer Success Platform.
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.
Vitally helps your B2B company ensure the right customers continuously use your product in the right way.
Catalyst is a powerful and intuitive Customer Growth Platform that empowers teams to drive revenue growth by centralizing siloed customer data, delivering clear insights into customer health, and aligning actions with customer objectives.
Next-Generation Customer Success Software For B2B SaaS
ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform