--- title: CallHippo Reviews meta_title: 'CallHippo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 410 reviews by the users' company size, role or industry to find out how CallHippo works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 410 scale: '5' date_modified: '2026-08-07' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # CallHippo Reviews **Vendor:** CallHippo **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.4/5.0 **Total Reviews:** 410 ## About CallHippo CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. ## CallHippo Pros & Cons **What users like:** - Users appreciate the **ease of use** of CallHippo, praising its intuitive interface and quick setup for all team members. (31 reviews) - Users highlight the **excellent call quality** of CallHippo, making virtual communication feel effortless and natural. (20 reviews) - Users appreciate the **easy setup** of CallHippo, finding it intuitive and accessible for all team members. (17 reviews) - Users appreciate the **reliable call quality** of CallHippo, enhancing their communication efficiency and customer connections. (16 reviews) - Users praise the **responsive customer support** of CallHippo, highlighting their immediate assistance and attention to customer experience. (14 reviews) - Users appreciate the **call recording feature** of CallHippo, enhancing training and monitoring agent performance effectively. (13 reviews) - Users appreciate the **affordable pricing and excellent features** of CallHippo, enhancing their daily calling experience. (13 reviews) - Users value the **s seamless and professional calling features** of CallHippo, enhancing their communication experience. (11 reviews) - User-Friendly (11 reviews) - User Interface (10 reviews) **What users dislike:** - Users find the **costs of CallHippo quite high** compared to other VoIP services with better plans. (9 reviews) - Users find the **high costs** of CallHippo less competitive compared to other VOIP services and alternatives. (9 reviews) - Users frequently experience **call quality issues** with CallHippo, particularly during peak usage or unstable internet conditions. (8 reviews) - Users find the **customer service lacking** , with limited availability and outdated support channels impacting their experience. (6 reviews) - Users find **limited features** frustrating, especially when advanced options require higher pricing plans for access. (6 reviews) - Voice Quality (6 reviews) - Users experience occasional **connection issues** that can disrupt calls and limit functionality, especially on lower plans. (5 reviews) - Users face **number issues** with CallHippo, including limitations for Australia and occasional call quality glitches. (5 reviews) - Poor Customer Support (5 reviews) - Users face **call issues** with incoming spam calls, unexpected disconnections, and absence of ringing sounds during calls. (4 reviews) ## CallHippo Discussions - [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) - 5 comments, 1 upvote - [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) - 2 comments - [View CallHippo pricing details and edition comparison](https://www.g2.com/products/callhippo/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A42%3A00+-0500&secure%5Bsession_id%5D=0ebfca3a-94e2-469e-9ebb-22268aff364c&secure%5Btoken%5D=0c0eedb7e53b8f765678ee7994dfe747377190e5c98afb4a216ae93e7dd4fc34&format=llm_user) ## CallHippo Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Meritto](https://www.g2.com/products/meritto/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Talkroute](https://www.g2.com/products/talkroute/reviews) - [ZAPPY](https://www.g2.com/products/zappy/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## CallHippo Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Channels** - Voice - Mobile SMS **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Functions** - Call Routing - Session Queuing - Concurrent Calling - Auto Dialer - IVR - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top CallHippo Alternatives - 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