--- title: CallHippo Reviews meta_title: 'CallHippo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 410 reviews by the users' company size, role or industry to find out how CallHippo works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 410 scale: '5' date_modified: '2026-08-04' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # CallHippo Reviews **Vendor:** CallHippo **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.4/5.0 **Total Reviews:** 410 ## About CallHippo CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. ## CallHippo Pros & Cons **What users like:** - Users appreciate the **ease of use** of CallHippo, praising its intuitive interface and quick setup for all team members. (31 reviews) - Users highlight the **excellent call quality** of CallHippo, making virtual communication feel effortless and natural. (20 reviews) - Users appreciate the **easy setup** of CallHippo, finding it intuitive and accessible for all team members. (17 reviews) - Users appreciate the **reliable call quality** of CallHippo, enhancing their communication efficiency and customer connections. (16 reviews) - Users praise the **responsive customer support** of CallHippo, highlighting their immediate assistance and attention to customer experience. (14 reviews) - Users appreciate the **call recording feature** of CallHippo, enhancing training and monitoring agent performance effectively. (13 reviews) - Users appreciate the **affordable pricing and excellent features** of CallHippo, enhancing their daily calling experience. (13 reviews) - Users value the **s seamless and professional calling features** of CallHippo, enhancing their communication experience. (11 reviews) - User-Friendly (11 reviews) - User Interface (10 reviews) **What users dislike:** - Users find the **costs of CallHippo quite high** compared to other VoIP services with better plans. (9 reviews) - Users find the **high costs** of CallHippo less competitive compared to other VOIP services and alternatives. (9 reviews) - Users frequently experience **call quality issues** with CallHippo, particularly during peak usage or unstable internet conditions. (8 reviews) - Users find the **customer service lacking** , with limited availability and outdated support channels impacting their experience. (6 reviews) - Users find **limited features** frustrating, especially when advanced options require higher pricing plans for access. (6 reviews) - Voice Quality (6 reviews) - Users experience occasional **connection issues** that can disrupt calls and limit functionality, especially on lower plans. (5 reviews) - Users face **number issues** with CallHippo, including limitations for Australia and occasional call quality glitches. (5 reviews) - Poor Customer Support (5 reviews) - Users face **call issues** with incoming spam calls, unexpected disconnections, and absence of ringing sounds during calls. (4 reviews) ## CallHippo Reviews ### 1. So easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Katrina W. | Sr. Guest Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2018 **What do you like best about CallHippo?** Every call counts, cloud based, fast set up, no hardware, voice and video messaging **What do you dislike about CallHippo?** Because it is on the cloud, if the internet is down, so is this **Recommendations to others considering CallHippo:** So easy to use, super fast set up, no equipment needed **What problems is CallHippo solving and how is that benefiting you?** Designed for modern day workers, built on the cloud and super simple ### 2. Hungry Hungry Hippo **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2018 **What do you like best about CallHippo?** I love the versatility in using this product/ service. This application makes virtual calls super easy. **What do you dislike about CallHippo?** I think the user interface could be improved. It took me some time to get used to the available features- and to locate them. **Recommendations to others considering CallHippo:** Make sure that you consider the needs of your own business- in terms of communication and contact with clients. **What problems is CallHippo solving and how is that benefiting you?** I am using the Hippo to communicate with my suite of clients. It also makes tracking their contact info, easy ### 3. Best PhoneCall Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2018 **What do you like best about CallHippo?** Call hippo is a great tool that is helping me a lot to sort out my telephonic call, means to whom I have to call and from whom I have been receiving call.it has a great user friendly interface and take very less time to install and it's very cost effective.whenever we got some issue we can easily connect with support and get the solution within few minutes. **What do you dislike about CallHippo?** I didnot find any drawback from it apart from sometime it get grey screen while opening it from the app. **What problems is CallHippo solving and how is that benefiting you?** We can easily connect with the customer and maintain a record of the same. ### 4. CallHippo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2019 **What do you like best about CallHippo?** very easy to use works great ! Likes the UI l **What do you dislike about CallHippo?** there is a delay in the communication some time **Recommendations to others considering CallHippo:** Yes **What problems is CallHippo solving and how is that benefiting you?** Calling world wide from any where ! ### 5. CallHippo Allows Me To Work From Anywhere! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2017 **What do you like best about CallHippo?** When we decided to go with CallHippo, we were amazed that it took like 3 minutes to set up. It includes variety of features that allows offices to present themselves professionally, especially the feature of voicemail is very useful. The Virtual Phone System is available on Android platform as well, So the calling process becomes mobile. After conducting an extensive research and analysis, my team highly recommends CallHippo as the most affordable Virtual Virtual Phone System for offices of all sizes. CallHippo was chosen from a pool of hundreds of business Virtual Phone Systems that we had considered. So far our experience with the system has been great and it is definitely a reliable Virtual Phone System for SMBs like us. **What do you dislike about CallHippo?** Waiting for the Apple iOS mobile application **What problems is CallHippo solving and how is that benefiting you?** Phone communication is clearly a very important aspect of our customer relationship. With CallHippo we have a reliable tool to support and help our customers day after day. ### 6. Best Way To Connect! **Rating:** 4.5/5.0 stars **Reviewed by:** Ananya N. | Sales Manager, International Affairs, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2017 **What do you like best about CallHippo?** The most wonderful virtual phone system in my opinion, CallHippo is a fully compact software, equipped with customization features, easy-to-use technology and dynamic modules. Using this, I can maintain consistent communication with my valuable clients, who are present all around the world. Not just clients, I can also communicate with my team and track their performance, from time to time **What do you dislike about CallHippo?** Yes scope of improvement is there. And I am really happy with it. **What problems is CallHippo solving and how is that benefiting you?** With running a small business it is always difficult to have cost effective phones without costing us a fortune on equipment and line rentals. CallHiipo provides this at a very affordable rate, allowing us to look bigger and more professional like bigger companies in our industry. ### 7. The Best Way To Connect! **Rating:** 5.0/5.0 stars **Reviewed by:** Shiva N. | Jr. SEO Expert, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2017 **What do you like best about CallHippo?** Never knew that CallHippo can be so useful for my team. As the sales manager; I feel compelled to use this software and of course I enjoy its benefits. While communicating with clients, I can transfer or forward calls to the respective team members. Being on another call, It can also queue up calls, until it’s received by any of my team member. A WOW thing about CallHippo is its customized music and message system, which works best during our absence. **What do you dislike about CallHippo?** Lack of cross platform support where i can integrate the software.. **What problems is CallHippo solving and how is that benefiting you?** We just need a user friendly system that lets us route calls to our team members around the globe. Its really easily with Callhippo, no matter if we're traveling. ### 8. Calling Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Merimal L. | Project Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2017 **What do you like best about CallHippo?** I had heard about CallHippo from a friend, who used it to simplify the work procedure of her sales team. Today, after using it for a year, I have the same opinion like her. It’s an excellent virtual calling system that helps me to streamline communication and maintain consistent connectivity with my clients and in-house team. It also provides real-time call data and live recordings. **What do you dislike about CallHippo?** Still, I have not faced any major problem by this tool. **What problems is CallHippo solving and how is that benefiting you?** We have solved many issues using CallHippo, most importantly we have become more efficient and productive with our customer support team ### 9. Great business tool! **Rating:** 3.5/5.0 stars **Reviewed by:** Naomi S. | Co-Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2017 **What do you like best about CallHippo?** Best Customer Support & User-Friendly App. **What do you dislike about CallHippo?** Certain bugs which sometimes don't allow to login into the app. **Recommendations to others considering CallHippo:** Most affordable virtual phone system **What problems is CallHippo solving and how is that benefiting you?** CallHippo is an amazing calling software that eases my workload and provides vital call analytics. As the project manager of a marketing agency, I completely rely on its data and make informed decisions. It also helps me to manage my team and ensure consistent collaboration. Its voice mail system enables me to receive voice mails in my inbox and play them directly from my activity feed. Besides such features, I enjoy its customization, flexibility and easy-to-operate technology. ### 10. Easy Setup & Affordable Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Smith C. | Assistant Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2017 **What do you like best about CallHippo?** Customization, dynamic modules and user-friendly technology are the main reasons for choosing CallHippo over any other phone system. I have been using the software for quite some time now and going by its analytics and real-time recordings, I am at my best. From live interactions with my worldwide clients to my team conferences; I am now addicted to CallHippo. I also use the software to track customer communications. It is extremely cost-efficient and is of great purpose to my business. **What do you dislike about CallHippo?** To be honest, I am pretty happy with CallHippo. **What problems is CallHippo solving and how is that benefiting you?** We just needed an easy system that lets us route calls to our team around the world really easily no matter if we're travelling. ## CallHippo Discussions - [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) - 5 comments, 1 upvote - [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) - 2 comments - [View CallHippo pricing details and edition comparison](https://www.g2.com/products/callhippo/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A42%3A40+-0500&secure%5Bsession_id%5D=1c0e8b35-649b-46ca-85d0-4a3f1f4f6406&secure%5Btoken%5D=0e45d779bd1e24c8f034816c29bdcc8b428dcdf934ea5f1007c9a2cd43ffe68f&format=llm_user) ## CallHippo Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Meritto](https://www.g2.com/products/meritto/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Talkroute](https://www.g2.com/products/talkroute/reviews) - [ZAPPY](https://www.g2.com/products/zappy/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## CallHippo Features **Channels** - Voice - Mobile SMS **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls **Functions** - Session Routing - Session Queuing - Concurrent Calling - Auto Dialer - IVR - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top CallHippo Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,601 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,811 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,385 reviews)