---
title: CallHippo Reviews
meta_title: 'CallHippo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 410 reviews by the users' company size, role or industry
  to find out how CallHippo works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 410
  scale: '5'
date_modified: '2026-08-03'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# CallHippo Reviews
**Vendor:** CallHippo  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 410
## About CallHippo
CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.



## CallHippo Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of CallHippo, praising its intuitive interface and quick setup for all team members. (31 reviews)
- Users highlight the **excellent call quality** of CallHippo, making virtual communication feel effortless and natural. (20 reviews)
- Users appreciate the **easy setup** of CallHippo, finding it intuitive and accessible for all team members. (17 reviews)
- Users appreciate the **reliable call quality** of CallHippo, enhancing their communication efficiency and customer connections. (16 reviews)
- Users praise the **responsive customer support** of CallHippo, highlighting their immediate assistance and attention to customer experience. (14 reviews)
- Users appreciate the **call recording feature** of CallHippo, enhancing training and monitoring agent performance effectively. (13 reviews)
- Users appreciate the **affordable pricing and excellent features** of CallHippo, enhancing their daily calling experience. (13 reviews)
- Users value the **s seamless and professional calling features** of CallHippo, enhancing their communication experience. (11 reviews)
- User-Friendly (11 reviews)
- User Interface (10 reviews)

**What users dislike:**

- Users find the **costs of CallHippo quite high** compared to other VoIP services with better plans. (9 reviews)
- Users find the **high costs** of CallHippo less competitive compared to other VOIP services and alternatives. (9 reviews)
- Users frequently experience **call quality issues** with CallHippo, particularly during peak usage or unstable internet conditions. (8 reviews)
- Users find the **customer service lacking** , with limited availability and outdated support channels impacting their experience. (6 reviews)
- Users find **limited features** frustrating, especially when advanced options require higher pricing plans for access. (6 reviews)
- Voice Quality (6 reviews)
- Users experience occasional **connection issues** that can disrupt calls and limit functionality, especially on lower plans. (5 reviews)
- Users face **number issues** with CallHippo, including limitations for Australia and occasional call quality glitches. (5 reviews)
- Poor Customer Support (5 reviews)
- Users face **call issues** with incoming spam calls, unexpected disconnections, and absence of ringing sounds during calls. (4 reviews)

## CallHippo Reviews
  ### 1. Poor call connectivity and broken promises to fix the issue

**Rating:** 0.0/5.0 stars

**Reviewed by:** JJ K. | Travel Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about CallHippo?**

Their ability to port my telephone number in a relatively short period of time.

**What do you dislike about CallHippo?**

- Anyone calling me couldn't get through on the first attempt - Every time.  If they called a second time within a minute or so, they could get through.
 - Their call quality is very poor.
 - If I wanted to use hands free for the call, I had to wait for the call to connect, then activate the hands free option.
 - Their calling plan cost is higher than most other VOIP providers. 
 - To add SMS to my plan, their charge was in excess of $20/month.
 - Their technical support team broke multiple promises over several months that they were working on my problem and would have it corrected.

**What problems is CallHippo solving and how is that benefiting you?**

CallHippo advertises and promises to provide crystal clear calling and a high level of connectivity.  In practicality, none of their advertised features worked for me.
I prepaid for one year of service, and after approximately 5 months, I wanted to cancel my service and obtain a refund.  They wouldn't entertain a refund and only offered to extend my service by several months.

**Official Response from Marketing CallHippo:**

> Hi,

Sorry for your experience. Can you send us an email at escalation@callhippo.com with reference to this review? We will get your complaint escalated internally and try to correct the experience you had with us.


  ### 2. Call Hippo is just Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mir  I. | Manager Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about CallHippo?**

The simplicity and User friendly options

**What do you dislike about CallHippo?**

The auto dialer is too complicated ,We are unable to acess and activate it need to be more user friendly

**What problems is CallHippo solving and how is that benefiting you?**

Connectivity

  ### 3. Excellent Dialer services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kamal R. | Senior Team Lead - Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about CallHippo?**

Overall Dashboard is good with required tabs for dialer services.

**What do you dislike about CallHippo?**

None so far on dialer since all the tools are available.

**What problems is CallHippo solving and how is that benefiting you?**

Reacheability with end users as we are subsciption based company offering different plans to cater our clients.

  ### 4. One of the best tools for calling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit P. | Business consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about CallHippo?**

Call script and call recording option, its US ius so easy to use

**What do you dislike about CallHippo?**

Actually there is no dislike things for me

**What problems is CallHippo solving and how is that benefiting you?**

They are helping us in calling option and provide a good option

  ### 5. Excellent service and cooprative staff.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khalid A. | IT Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about CallHippo?**

The Admin Portal is highly customizable.

**What do you dislike about CallHippo?**

Nothing.everything looks fine.their service is outstanding.

**What problems is CallHippo solving and how is that benefiting you?**

costly calling and bad service issues resolved after i started using callhippo.

  ### 6. best in calling features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin S. | marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about CallHippo?**

dailer features so realiastic and interface is friendlt

**What do you dislike about CallHippo?**

when is call to cx there no ringing sound comming

**What problems is CallHippo solving and how is that benefiting you?**

ringing sound not coming thats a main isssue

  ### 7. Outstanding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abbas S. | BDM, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about CallHippo?**

Call quality is excellent.
very cost effective.
perfect call recording

**What do you dislike about CallHippo?**

all good, nothing to complain or dislike about it

**What problems is CallHippo solving and how is that benefiting you?**

No problem to solve

  ### 8. Efficient and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about CallHippo?**

I like the features it has like recordings and call logs to review my performance

**What do you dislike about CallHippo?**

Nothing so far. Sometimes it has failed to recognize my microphone but it's easy to fix

**What problems is CallHippo solving and how is that benefiting you?**

Having to purchase different subscriptions in other programs to be able to call worldwide

  ### 9. Good and Consistent Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajasekhar R. | Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2024

**What do you like best about CallHippo?**

VOIP Services are the best and most hospitable

**What do you dislike about CallHippo?**

I like Call Hippo... There is nothing to not like about...

**What problems is CallHippo solving and how is that benefiting you?**

Being available for your customer wherever you are in the world...

  ### 10. Excellent VOIP Call Services App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Praveen D. | AVP, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about CallHippo?**

Its easy to use and has a comfortable payment method, the rates are competitive and can be used on a mobile too. They also give you a dedicated voip local number.

**What do you dislike about CallHippo?**

Nothing so far everything is good so far and the features are great

**What problems is CallHippo solving and how is that benefiting you?**

It helps us to make voip calling swiftly

  ### 11. Great so far fast simple and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mostafa  A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about CallHippo?**

What I like best about call hippo is how easy it is to use

**What do you dislike about CallHippo?**

What I dislike most about callhippo is the pricing is bit higher than my likings

**What problems is CallHippo solving and how is that benefiting you?**

Having phone numbers all over the world

  ### 12. nice and good to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tajammul P. | Senior customer support, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about CallHippo?**

its really usefull and ease to use and work

**What do you dislike about CallHippo?**

None,  there is nothing to dislike about it

**What problems is CallHippo solving and how is that benefiting you?**

it's benefiting to find out the callers very soon

  ### 13. Call Hippo Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gaurav P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2024

**What do you like best about CallHippo?**

User Friendly Interface. Value for money product

**What do you dislike about CallHippo?**

Nothing as such I found during my uses of product

**What problems is CallHippo solving and how is that benefiting you?**

We were looking to reach out to our clients in the USA geography and also to our prospects post our sales calls. Call Hippo is providing us with a very good platform where my support and sales team can interact with the businesses. It's saving us a lot of costs as well

  ### 14. efficient dialer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about CallHippo?**

connectivity is better and pricing is also cheaper than others

**What do you dislike about CallHippo?**

Sometimes voice breaks in this dialer and sometimes the app is stuck

**What problems is CallHippo solving and how is that benefiting you?**

Connect with are customer with good connectivity

  ### 15. We are using CallHippo from 1 year. Amazing support from Amit for every issues & Guidance.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about CallHippo?**

CallHippo support team always gives the needful help on time

**What do you dislike about CallHippo?**

Nothing is dislike all things is perfect

**What problems is CallHippo solving and how is that benefiting you?**

CallHippo solve our Calling problem

  ### 16. Easy to Use and reliable Connection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aniruddh M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2024

**What do you like best about CallHippo?**

Usability and ease of access of the internet via my cellphone , creating a hassle free experience

**What do you dislike about CallHippo?**

Not retaining call logs for a longer time

**What problems is CallHippo solving and how is that benefiting you?**

It solves the problem of communication between different countries across the globe.

  ### 17. Very delightful and smooth by the registration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akber K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about CallHippo?**

The call centre options and the customer support

**What do you dislike about CallHippo?**

The app/interface is very hard to use and you get no notification on the dialer on desktop/laptop interface

**What problems is CallHippo solving and how is that benefiting you?**

Problem of having a US number for call centres, the problem of IP whitelisting, the problem of ease of payment

  ### 18. Good experience. Easy to use. Customable. Have a good experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahvish A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about CallHippo?**

Predictive dialer is good to use with custome features.

**What do you dislike about CallHippo?**

Additional admin charge of $15 dollars to handle the platform. Admin access is not free.

**What problems is CallHippo solving and how is that benefiting you?**

Sales team are able reach to more prospects in a day.

  ### 19. Easy to use service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ali S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about CallHippo?**

Customer support and ease of use. It was nice.

**What do you dislike about CallHippo?**

I don't have a comment here. I'll share it if I have one.

**What problems is CallHippo solving and how is that benefiting you?**

calling outside my country which benefits me in solving issues with softwares that I use.

  ### 20. Call Hippo Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about CallHippo?**

It's easy to understand and the interface is very user-friendly and the integration is easy as well

**What do you dislike about CallHippo?**

The dialer gets stuck sometimes and the call takes time to connect

**What problems is CallHippo solving and how is that benefiting you?**

outbound calling and prospect calling

  ### 21. Callhippo software is easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about CallHippo?**

I have been using the calling software and I like it. It is easy to use and has a good quality when making outbound calls.

**What do you dislike about CallHippo?**

It is not a complete package so I hope they can add more functions.

**What problems is CallHippo solving and how is that benefiting you?**

It solves our need of having a quality VOIP system to make outbound calls in Canada. Some other softwares are tagged as spam calls but not CallHippo.

  ### 22. Like local experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2024

**What do you like best about CallHippo?**

It gives an experience almost as if I had a local SIM of the country.

**What do you dislike about CallHippo?**

Yu need to login Callhippo app to make outgoing calls

**What problems is CallHippo solving and how is that benefiting you?**

Talking with friends and clients

  ### 23. Valuable Resource

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sachin T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about CallHippo?**

Very quick customer support. Easy to login. Nice UI and a simple dialer.

**What do you dislike about CallHippo?**

Sometimes call gets disconnected in between conversation. Slight call drops

**What problems is CallHippo solving and how is that benefiting you?**

Connecting to international clients.

  ### 24. Glad we moved to Call Hippo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2023

**What do you like best about CallHippo?**

What I like best about CallHippo is they it is cloud based. I can log into the system no matter where I am. Another think that I like a like about it is the call recording facility and the ability to access it via API. Keep up the good work.

**What do you dislike about CallHippo?**

Sometimes recharging creates an issue. But the support team is very helpful and help us resolve the issue.

**What problems is CallHippo solving and how is that benefiting you?**

CallHippo is helping me stay connected with my clients which are across the globe. They provide me with multi country numbers which for my customers is a local call in their country.

  ### 25. Excellent Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2023

**What do you like best about CallHippo?**

It is dynamic. The convenience of using is extremely user friendly.

**What do you dislike about CallHippo?**

It sometimes take time to load which may be a little drag during work pressure

**What problems is CallHippo solving and how is that benefiting you?**

It has helped me to integrate my sales call to different parts of the world with utmost ease

  ### 26. Good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roystan S. | Marketing Research Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2024

**What do you like best about CallHippo?**

Good Quality Ease of Use Ease of Implementation Customer Support Number of Features Frequency of Use Ease of Integration

**What do you dislike about CallHippo?**

Nothing to dislike everything is very good

**What problems is CallHippo solving and how is that benefiting you?**

can connect with people any various Regions

  ### 27. Just awesome, the best part is the support. Always available and solves issues in a heartbeat

**Rating:** 5.0/5.0 stars

**Reviewed by:** nilesh j. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about CallHippo?**

Support - Solves problems in a heartbeat

**What do you dislike about CallHippo?**

I would like it to be a little cheaper😊

**What problems is CallHippo solving and how is that benefiting you?**

Allowing me to reach my target cutomers.

  ### 28. Simple, Easy & Efforless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Subhash G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2023

**What do you like best about CallHippo?**

How easy it was to setup a support number in a very short time.

**What do you dislike about CallHippo?**

Modifying roles and assigning users to a dedicated number.

**What problems is CallHippo solving and how is that benefiting you?**

The need for infrastructure required for setting up a call center with a three / four-member team.

  ### 29. Excellent calling app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohit S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about CallHippo?**

It's very simple to use. I can use it from my mobile as well.

**What do you dislike about CallHippo?**

The guide tour it provide before starting the app.

**What problems is CallHippo solving and how is that benefiting you?**

I can call any no. of multiple countries of my clients. That's why I love Call Hippo.

  ### 30. Calling experience is good and I liked the feature of call recording.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Krunal S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about CallHippo?**

Call recording feature is good and also connectivity.

**What do you dislike about CallHippo?**

Facing issue while using WhatsApp and connectivity issue sometimes.

**What problems is CallHippo solving and how is that benefiting you?**

I need help in solving issue with WhatsApp Business which would really help me in staying with Call Hippo.

  ### 31. perfect

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rehab  N. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2024

**What do you like best about CallHippo?**

every thing is great the voice is clear.

**What do you dislike about CallHippo?**

nothing every thing is good no issues ..

**What problems is CallHippo solving and how is that benefiting you?**

good connection between different countries

  ### 32. Call connectivity with clarity of voices is high with callhippo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about CallHippo?**

The connectivity and clarity of voice which is the best compared to other dialler is what I like about callHippo.

**What do you dislike about CallHippo?**

CallHippo is simple to use and I don't experience any technical clitch or any issues so far.  I like it

**What problems is CallHippo solving and how is that benefiting you?**

CallHippo makes job easy for outbound calls - Pretty simple for call agent to dial

  ### 33. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chaimaa E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about CallHippo?**

Calls are neat, voice is clear, there are no issues with the connexion.
I like it better than other providers because it logs the calls instantly on my CRM also :)

**What do you dislike about CallHippo?**

I would like to have a scanning option for the mobile menu that allow me to scan numbers directly from my pc, i think that would be a great product feature ;) don

**What problems is CallHippo solving and how is that benefiting you?**

Istant calls.
No tracking.
Can use the number without giving my personal number.
Affordable pricing 
Great management 
Easy to use
User friendly
Fast and reliable

  ### 34. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hamza	 K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about CallHippo?**

The ability to procure any number you want plus. I also like the little bar which shows time respective to client, makes work easier

**What do you dislike about CallHippo?**

Some network issues were of concern sometimes it took to long to connect a call

**What problems is CallHippo solving and how is that benefiting you?**

The ability to contact cloents using local numbers

  ### 35. Easy to use Voip tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about CallHippo?**

Dashboard, chrome extention, click to call

**What do you dislike about CallHippo?**

Dashboard could be more informative and vast

**What problems is CallHippo solving and how is that benefiting you?**

Improving call and total call numbers

  ### 36. Awesome customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian K. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2023

**What do you like best about CallHippo?**

I guess it is rather uncommon to find really top notch customer service that provides individual solution. No canned answers that lead to some FAQ. It real help!

**What do you dislike about CallHippo?**

The App Interface might need some improvements.

**What problems is CallHippo solving and how is that benefiting you?**

Cold calling outreach and prospecting

  ### 37. Highly Recommend CallHippo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about CallHippo?**

Integrations with most CRMs and ease of use

**What do you dislike about CallHippo?**

I wish CallHippo would lower the pricing for the higher tier subscriptions

**What problems is CallHippo solving and how is that benefiting you?**

Cold calling

  ### 38. Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pranay K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about CallHippo?**

The network the reception is very nice. We have dual network which comes handy. Quick and easy to use.

**What do you dislike about CallHippo?**

Nothing as such but soometimes customers are not able to hear us properly

**What problems is CallHippo solving and how is that benefiting you?**

NA

  ### 39. Best Callhippo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about CallHippo?**

The best about callhippo is that I can Access any number around the world> I feel connected with my colleagues, business partners, clients and other trades. Callhippo makes our lives and connection easier.

**What do you dislike about CallHippo?**

The web callhippo is kind of not a userfriendly. When i begin using callhippo, I tried to familiar first before hitting my first call or my first use. Hopefully the webpage will improve into more user friendly thing.

**What problems is CallHippo solving and how is that benefiting you?**

Since I am working at home, great thing that callhippo benifet me is I can stay connected with all my colleuagues as long as I do have an internet, I can call them anytime.

  ### 40. Best Calling app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Venkatesh R. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2023

**What do you like best about CallHippo?**

Best User-friendly and quick calling with advanced features obtained.

**What do you dislike about CallHippo?**

So far good. Not many observations on the negative side.

**What problems is CallHippo solving and how is that benefiting you?**

Easy connectivity with the clients & prospects much benefitted to the employee.

  ### 41. Call Hippo Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sai V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about CallHippo?**

Call Hippo has good service most of the times. Their marketing team suggests new products and services available.

**What do you dislike about CallHippo?**

It is bit expensive as the rates are per call basis. A monthly call plan would be really ideal and cost effective.

**What problems is CallHippo solving and how is that benefiting you?**

I am working for a company from overseas and having a mobile number helps to contact people as a local.

  ### 42. Satisfied

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katrina N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about CallHippo?**

it is very user-friendly and easy to use

**What do you dislike about CallHippo?**

none that I can think of for now. so far its all good

**What problems is CallHippo solving and how is that benefiting you?**

on contacting people

  ### 43. Good Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deb J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2023

**What do you like best about CallHippo?**

Features and Call services There are the best . Call Notification is also good

**What do you dislike about CallHippo?**

Sometimes there call gets disconnected. They need to work on this

**What problems is CallHippo solving and how is that benefiting you?**

They have been the best in the price they offer

  ### 44. Easy to use calling software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akash K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about CallHippo?**

How easy it is to implement and start adopting the tool. Pretty straightforward UI/UX and helps our team start dialling right away.

**What do you dislike about CallHippo?**

Nothing that we dislike. Does the job for us!

**What problems is CallHippo solving and how is that benefiting you?**

Our sales teams, especially the outbound teams use the tool to call our prospects globally and book meetings with them. The mobile app helps us instantly access the tool and start taking calls right from our mobile phones. As easy as that!

  ### 45. CallHippo Rocks!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nash S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about CallHippo?**

Easy to understand & use, User friendly user interface

**What do you dislike about CallHippo?**

You should need to work on your IVR system introduce more AI voice options with background music is supposed to be there for a better experience for IVR.

**What problems is CallHippo solving and how is that benefiting you?**

Daily calling needs of my reps are solved by Callhippo, and I'm able to listen to their call recordings, which is helpful for me.

  ### 46. Nidhi was kind, helpful and knew exactly what she was doing when assisting me with my voicemail.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about CallHippo?**

A reliable network when calls come in and easy-to-use platform. Also, excellent customer support service.

**What do you dislike about CallHippo?**

Some of the incoming spammy calls which you have no choice but to answer. I know we can block numbers but new ones always come in anyway.

**What problems is CallHippo solving and how is that benefiting you?**

It allows me to have a local customer service line no matter where I am in the world.

  ### 47. Good investment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aatreyee B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about CallHippo?**

Ease of making calls. Tracking calls is also good.

**What do you dislike about CallHippo?**

Nothing. All features including custom support is good.

**What problems is CallHippo solving and how is that benefiting you?**

Making calls abroad.

  ### 48. CLEAR

**Rating:** 5.0/5.0 stars

**Reviewed by:** aarshee k. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about CallHippo?**

the option to send VM messages and clarity of calls even while speaking with international numbers. Easy handling as well

**What do you dislike about CallHippo?**

multiple apps are needed to dial on call hippo

**What problems is CallHippo solving and how is that benefiting you?**

international callings

  ### 49. a decent IVR for small businesses

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anupama K. | AGM, Translation and Localization, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about CallHippo?**

I found callhippo to be a decent calling software actually. though I faced some challenges setting it up. its interface is easy to decipher and it can be customized too

**What do you dislike about CallHippo?**

overall it does not have a lot of cons because its quite simple and perhaps a basic version of launch -- the problem is exactly that. also it does not support a lot of lingos

**What problems is CallHippo solving and how is that benefiting you?**

callhippo provides a centralized system through which calls can be made and recorded across time zones. it also allows quality assurance through call monitoring

  ### 50. Work Flow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about CallHippo?**

The ease of call forwarding when I am out of the office is very user-friendly and simple to set up. The transition from our previous phone system to CallHippo was seamless.  The call recording is a perk in case a note or important detail was missed.

**What do you dislike about CallHippo?**

The customer support is lacking in eitherthe amount of representatives availble, or over loaded with calls. The wait time was less than ideal, but the issue is always solved.

**What problems is CallHippo solving and how is that benefiting you?**

Call forwarding is simple and easy to set up. Call recording is my favorite feature that is built into the software. I am more productive knowing that if I miss a detail, I can go back and review the call.


## CallHippo Discussions
  - [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) - 5 comments, 1 upvote
  - [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) - 2 comments

- [View CallHippo pricing details and edition comparison](https://www.g2.com/products/callhippo/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-03+13%3A35%3A04+-0500&secure%5Bsession_id%5D=7a0bdf12-93fd-4bcf-a182-2c49474e95c5&secure%5Btoken%5D=dc109b6e51dfdf2141bea57bfdfab7e0a86c8ce9bd24558fcbb24e699e009a44&format=llm_user)
## CallHippo Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Meritto](https://www.g2.com/products/meritto/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Talkroute](https://www.g2.com/products/talkroute/reviews)
  - [ZAPPY](https://www.g2.com/products/zappy/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## CallHippo Features
**Channels**
- Voice
- Mobile SMS

**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Generative AI**
- AI Text-to-Speech

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Instant Messaging
- Conference Calls
- Desk-to-Desk Calls

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Auto Dialer
- IVR
- Persistent Data

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Administrative**
- Call Recording
- Reporting & Dashboards

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

## Top CallHippo Alternatives
  - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,601 reviews)
  - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,811 reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,385 reviews)

