--- title: CallHippo Reviews meta_title: 'CallHippo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 410 reviews by the users' company size, role or industry to find out how CallHippo works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 410 scale: '5' date_modified: '2026-08-04' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # CallHippo Reviews **Vendor:** CallHippo **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.4/5.0 **Total Reviews:** 410 ## About CallHippo CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. ## CallHippo Pros & Cons **What users like:** - Users appreciate the **ease of use** of CallHippo, praising its intuitive interface and quick setup for all team members. (31 reviews) - Users highlight the **excellent call quality** of CallHippo, making virtual communication feel effortless and natural. (20 reviews) - Users appreciate the **easy setup** of CallHippo, finding it intuitive and accessible for all team members. (17 reviews) - Users appreciate the **reliable call quality** of CallHippo, enhancing their communication efficiency and customer connections. (16 reviews) - Users praise the **responsive customer support** of CallHippo, highlighting their immediate assistance and attention to customer experience. (14 reviews) - Users appreciate the **call recording feature** of CallHippo, enhancing training and monitoring agent performance effectively. (13 reviews) - Users appreciate the **affordable pricing and excellent features** of CallHippo, enhancing their daily calling experience. (13 reviews) - Users value the **s seamless and professional calling features** of CallHippo, enhancing their communication experience. (11 reviews) - User-Friendly (11 reviews) - User Interface (10 reviews) **What users dislike:** - Users find the **costs of CallHippo quite high** compared to other VoIP services with better plans. (9 reviews) - Users find the **high costs** of CallHippo less competitive compared to other VOIP services and alternatives. (9 reviews) - Users frequently experience **call quality issues** with CallHippo, particularly during peak usage or unstable internet conditions. (8 reviews) - Users find the **customer service lacking** , with limited availability and outdated support channels impacting their experience. (6 reviews) - Users find **limited features** frustrating, especially when advanced options require higher pricing plans for access. (6 reviews) - Voice Quality (6 reviews) - Users experience occasional **connection issues** that can disrupt calls and limit functionality, especially on lower plans. (5 reviews) - Users face **number issues** with CallHippo, including limitations for Australia and occasional call quality glitches. (5 reviews) - Poor Customer Support (5 reviews) - Users face **call issues** with incoming spam calls, unexpected disconnections, and absence of ringing sounds during calls. (4 reviews) ## CallHippo Reviews ### 1. Excellent support by Mr. Vijay **Rating:** 5.0/5.0 stars **Reviewed by:** Charles D. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about CallHippo?** Mr. Vijay was very friendly and helpful. He helped me to resolve the issue within few minutes. I highly appreciate his excellent support. **What do you dislike about CallHippo?** All OK at the moment and nothing to dislike. **What problems is CallHippo solving and how is that benefiting you?** New number allocation. ### 2. Alfiya **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about CallHippo?** It helps us do business smoothly and a great chat support team **What do you dislike about CallHippo?** Sometimes even if I change the providers, calls still do not get through **What problems is CallHippo solving and how is that benefiting you?** There were many automated tones while dialing Thailand region. Now it is solved although if problem persists, I will get in touch again ### 3. Amazing staff always helping sort out problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about CallHippo?** The software is amazing. And the staff always help out specially Vijay Thakor highly recommend talking to him. **What do you dislike about CallHippo?** Nothing there is nothing that I have to talk bad about **What problems is CallHippo solving and how is that benefiting you?** They provide us with local phone number for our out of town cold callers ### 4. Excellent customer support from Jintu **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2022 **What do you like best about CallHippo?** The customer service from CallHippo is usually responsive. The agent that I contacted today, Jintu goes for an extra mile to resolve the technical issue I have. **What do you dislike about CallHippo?** The mobile app does not work consistently. It will sometimes be logged out automatically, though we are not sure if it is a device issue or an app issue. **What problems is CallHippo solving and how is that benefiting you?** Jintu helped me to find a workaround to avoid the auto-logout. Though it's not perfect, it works. ### 5. Great customer service from Amrik regarding Online Support - **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about CallHippo?** Amrik was very knowledgeable and insightful. Took me step by step pf what I needed to do and what functionalities I can have on my current plan. I had more than 1 issue/question and they were explained very well. I came off the call happy **What do you dislike about CallHippo?** Didn't realise there was a video chat function/Zoom. If I did I would have called support earlier. Don;t like that this form is asking me for a screenshot of me logged into the account **What problems is CallHippo solving and how is that benefiting you?** Customer service line for our business ### 6. A very powerful telephony tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about CallHippo?** CallHippo seems to have a never ending list of integrations and features. It definitely strikes me as one of the more powerful telephony tools out there. From CRMs to project management tools, it seems to integrate with any kind of workflow. **What do you dislike about CallHippo?** While it's extremely powerful, for certain use cases, that can be a little bit overwhelming. CallHippo's deep functionality can be a bit overwhelming for those seeking a simple tool. **What problems is CallHippo solving and how is that benefiting you?** When we started with CallHippo, one of the most attractive features was its pricing. That has since changed, but so has its feature set. It's grown exponentially more powerful, and will easily handle the telephony requirements of businesses of any size. ### 7. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar C. | Reservations and Pre Arrival Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about CallHippo?** All the configurations and options that you can customize to improve the client's experience. **What do you dislike about CallHippo?** There are no bad points, with the training we had it looks like we can personalize everything. **What problems is CallHippo solving and how is that benefiting you?** Having multiple agents profiles to accomplish the client's needs. ### 8. Good Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** M. Ikram M. | Reliability Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2022 **What do you like best about CallHippo?** I have not started using the product yet but they are very professional in helping out their customers **What do you dislike about CallHippo?** So far nothing. let me use it first to say anything **What problems is CallHippo solving and how is that benefiting you?** It will help me remotely to connect with my clients without any geographical limitations. ### 9. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Maurya B. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **What do you like best about CallHippo?** Quality of calls Recording quality No. Of calls **What do you dislike about CallHippo?** Slow audio recording play Less call logs **Recommendations to others considering CallHippo:** Quick and easy marketing and sales tool **What problems is CallHippo solving and how is that benefiting you?** Saving money for international callings ### 10. Jitendra Account Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Birendra S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about CallHippo?** Easy support and best pricing with advanced features **What do you dislike about CallHippo?** Noting for now but surely give our feedback in future **What problems is CallHippo solving and how is that benefiting you?** We are dialing for digital marketing and we are getting really good productivity with Callhippo product ### 11. Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about CallHippo?** Chat conversation was good Problem is resolved **What do you dislike about CallHippo?** Representative should give all information **What problems is CallHippo solving and how is that benefiting you?** Billing issues , Vijay says it is resolved ### 12. Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ari T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about CallHippo?** The support team from CallHippo was excellent. I required verification for my phone number and Owais was very helpful, attentive and kept me updated the entire process. Sujay was also very helpful via online chat. I'm quite impressed with the support team. **What do you dislike about CallHippo?** Everything was great. The verification process took a little bit of time before I could use my number, but everything worked out well. **What problems is CallHippo solving and how is that benefiting you?** I will be able to make international business calls without having to deal with buying calling cards, etc. ### 13. Shubhi was the face of Callhippo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2021 **What do you like best about CallHippo?** She is focused and offers the customer a great solution based explanation; She doesn't waste time either, So in my experience, it's hard to find such good driven employees, I am astonished and happy with the current service, All thanks to a great employee, I want to hear about all the customer service agents being like this it makes us feel better and trusted .Awesome, thank you Shubhi **What do you dislike about CallHippo?** there was a little delay and perhaps confusion on my part to get the required paperwork across **Recommendations to others considering CallHippo:** yes, but this review is too long and extremely sensitive **What problems is CallHippo solving and how is that benefiting you?** Well, let's say that the home and office phones area is becoming extinct; however, there are still some government agencies in the Melbourne area that require you have a landline, or they won't do business. ### 14. Fair enough app for calling **Rating:** 4.5/5.0 stars **Reviewed by:** Manisha V. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about CallHippo?** The support was helpful. I don't use the app much so I had to check with their support people certain things. I was helped by Bhavin from callhipp for my concern. Can't say much about the software but it is working good enough for me. **What do you dislike about CallHippo?** The page takes too much time to refresh once or twice a week. Even I have shut down my computer some time to make it work. **What problems is CallHippo solving and how is that benefiting you?** Contacting clients in overseas markets ### 15. Call Audio quality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2022 **What do you like best about CallHippo?** Prompt and quick client servicing! Great service from Aparna! **What do you dislike about CallHippo?** Can be improved in international call rates(countries like RSA,Australia and Europe) its bit expensive and call quality sometimes. Service and support are really good! **What problems is CallHippo solving and how is that benefiting you?** connectivity issues ### 16. Great Customer Support (Vidhi) **Rating:** 4.0/5.0 stars **Reviewed by:** Mustafa K. | Cybersecurity and Support, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2022 **What do you like best about CallHippo?** The most that I liked best is the timely response as well as the fact that they were able to solve my problem every single time. Avery cooperative staff and well-mannered. **What do you dislike about CallHippo?** Nothing so far. Other than that the service was great. **What problems is CallHippo solving and how is that benefiting you?** I was trying to get signed up and purchase a number of my liking. ### 17. Awesome Experience and Reliable staff **Rating:** 5.0/5.0 stars **Reviewed by:** Christie M. | Registered Migration Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about CallHippo?** CallHippo has been very helpful in our business. It has provided us convenience in receiving and making calls across the country and even abroad. We can listen to the recordings whenever we need to review cases or calls. All the staff has been very helpful whenever we encounter issues specifically Manushi. Manushi has been very detailed in giving instructions and advice. She is very knowledgeable and responsive to any of our queries. **What do you dislike about CallHippo?** Callhippo has not given us any problem at the moment. **What problems is CallHippo solving and how is that benefiting you?** Missing calls from important clients or departments. With CallHippo, it has given us peace of mind since we have decided to add users to our account. This will help us not to miss any important discussions or queries from our clients. ### 18. A very good business telephone system **Rating:** 4.5/5.0 stars **Reviewed by:** Brett V. | Principal, Head of Private Equity, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2022 **What do you like best about CallHippo?** A very good business telephone system is a member of your team called AMIT he is satisfied and attentive he helps me a lot **What do you dislike about CallHippo?** what I don't like about all business telephone sites is the limit **What problems is CallHippo solving and how is that benefiting you?** I had a problem adding a 2nd user and Mr. AMIT had helped me ### 19. Callhippo has the best sales agent that i have ever know, Vidhi Kanabar **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2022 **What do you like best about CallHippo?** she helped me through screen share and all was easy **What do you dislike about CallHippo?** i didn't dislike nothing, all was good from their end **What problems is CallHippo solving and how is that benefiting you?** i'm setting up a local mobile number from spain that was difficult for me ### 20. Thanks for providing excellent support Amrik! **Rating:** 5.0/5.0 stars **Reviewed by:** Maribel G. | Founder & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2022 **What do you like best about CallHippo?** Offers a great level of customer support! **What do you dislike about CallHippo?** Sometimes need to ask your question to more than one person to obtain the answer/results needed **What problems is CallHippo solving and how is that benefiting you?** Customer Caller Id ### 21. Vidhi from Call Hippo was very good and made the process very easy and straight forward. **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie T. | Co-Founder & COO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about CallHippo?** Quick and efficient with helping to setup and explain how the product works. **What do you dislike about CallHippo?** Nothing, everything was perfect. I didn't encounter any issues. **What problems is CallHippo solving and how is that benefiting you?** Looking to get a number to help with tracking and calling are many prospective clients around the globe. ### 22. By far the best phone system I've used. Customer/tech support are efficient and knowledgeable!!!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Carmelle C. | Private Money consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about CallHippo?** User friendly, and cost effective, integrations **What do you dislike about CallHippo?** .... can't think of anything. Was having trouble with small but tech support solved my issue **What problems is CallHippo solving and how is that benefiting you?** Reliable phone service, keeping overhead costs low. Integrates with all my systems like crm. ### 23. 1 year long customer, bad support (resolved) **Rating:** 4.0/5.0 stars **Reviewed by:** Siddiq K. | MAnager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2021 **What do you like best about CallHippo?** Good and reliable service Sms and calls are also on time. Easy to use platform **What do you dislike about CallHippo?** I’m an year old subscriber and I have to say they support is very poor. I got an email saying that my subscription has been canceled and number released (I did not cancel the subscription) I got in touch with support they told me that they can reinstate the number but I’d have to get a new subscription with a new number and then they would update it to the old number on the backend, I got the new number (and paid $118 for an yearly subscription) After about 24 hours they changed the number to the old one. A day later I received an email from support to provide verification, despite being a verified customer. However I provided the verification and support responded that verification was successful but I still couldn’t access my account. So got in touch with support again. They said they will get back to me within 24 hours, 4 days later still no response. Got in touch with them again tonight and they said the same 24 hours thing. For anyone interested, I can share the support transcripts. Update: Support reached out and resolved my issues and were able to restore the number that was important along with 2 years of free unlimited user access. **What problems is CallHippo solving and how is that benefiting you?** Business telephony **Official Response from Ankit Dudhwewala:** > Hi, Can you send us your contact details to escalation@callhippo.com. This gets escalated to the CEOs office. We should be able to solve your problems. ### 24. Sumeet and Sujay **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about CallHippo?** Friendly, patient and knowlegeable. It took a while for me to find the checkout or to understand the available options and I was assisted with a lot of patience. **What do you dislike about CallHippo?** In the beginning, I thought I could utilize the free trial period but alas, I did not qualify. In the end Sumeet and Sujay were glad to walk me through it. Thanks **What problems is CallHippo solving and how is that benefiting you?** I am solving the usual high costs of calling between the UK and Canada. I am very pleased with the ability of unlimied calling and the Call forwarding feature. ### 25. Sumit has been really helpful and onboarding was quite breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Sajid A. | Head Of Growth, BBDS, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about CallHippo?** very easy to use, and easy to get international nos **What do you dislike about CallHippo?** Nothing as of now, will tell you if required **Recommendations to others considering CallHippo:** You must go with this starter plan for US calling **What problems is CallHippo solving and how is that benefiting you?** international calling is quite easier with callhippo ### 26. Simple solution with good support for dealing with numbers in multiple countries **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about CallHippo?** It makes it easy (and cheaper) to deal with a phone in one country when you are living in another without all the hassle of redirected phones as well as excellent support when you do have an issue, especially from ABHAY who is very helpfull **What do you dislike about CallHippo?** That SMSs sent to your number don't always go through to your linked phone, and you have to check with the callhippo app. **What problems is CallHippo solving and how is that benefiting you?** Having contacts in multiple countries and the added simplicity of always having the same local number in each country economically. ### 27. Thank you Bhavin & Vijay **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2022 **What do you like best about CallHippo?** Prompt response and action. Reliability, overall. Porting phone numbers is a long process, so we thank you for your patience in answering every question, for being reliable by providing prompt action, and for not dropping the ball in communications. Thank you very much. **What do you dislike about CallHippo?** I can't think of an answer for this at this stage. **What problems is CallHippo solving and how is that benefiting you?** Callhippo is helping communicate us with our clients, leads, and the like worldwide. Hopefully, our Sales increase now that all our numbers are operational. ### 28. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rifat A. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about CallHippo?** Good service and customer care on point. Staffs like Vijay Thakor was extremely helpful with IT and app support **What do you dislike about CallHippo?** Extra Credits means expense is very high. **What problems is CallHippo solving and how is that benefiting you?** Easier international calls ### 29. great service from a great team!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about CallHippo?** The follow up call made after purchase of the number **What do you dislike about CallHippo?** Nothing really. Except for maybe the cost. It will be suoer fantastic if it was a bit cheaper **Recommendations to others considering CallHippo:** This solution is just what you need to be it personal, or business. I strongly recommend this solution. **What problems is CallHippo solving and how is that benefiting you?** For me that schooled in the US, i still hold some accounts that are only opened to residence of the unted states. So having those details in my subscription keeps me going. ### 30. Do not use call hippo - Only problems ahead **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2021 **What do you like best about CallHippo?** We used Callhippo for about 6 months and below is our review: -We had 40+ users across 4 countries. Pros: The UI of the platform and reporting features are decent. **What do you dislike about CallHippo?** Cons: -The phone quality is bad -Calls drop 60% of the time -ALL my 40+ users were complaining -You know its a bad company investment when your employees TOP WhatsApp group is called" CallHippo Daily Issues" -Our Helpdesk TOP tickets became "call hippo problems" very quickly -Call hippo keeps asking us to give a 5 stars review against a 150$ voucher.. -They keep trying to charge us even after we dropped them.. **What problems is CallHippo solving and how is that benefiting you?** None, it created more problems and loss of productivity across the company. Benefits? We ended up looking for a new vendor and now we are very happy with Zoom Phone (it just works). ### 31. Good feature and helpful support, Bhavin helped me with billing query and balance **Rating:** 5.0/5.0 stars **Reviewed by:** Chudasama R. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about CallHippo?** The feature of the software is good and support is also good. Bhavin from the support group helped me with my billing-related query. so it is good for now. **What do you dislike about CallHippo?** Nothing as of now, however, it will take some time to explore the platform for me **What problems is CallHippo solving and how is that benefiting you?** I have website which helps with education of people and providing new ways to explore education. so it helps me reach out to them internationally with this software. ### 32. Best Telephony App **Rating:** 4.5/5.0 stars **Reviewed by:** Santosh K. | Application Security Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about CallHippo?** We can see the time zone as soon as we enter the phone number of our customer. **What do you dislike about CallHippo?** Nothing, Maybe sometimes call drops. I liked the overall experience **Recommendations to others considering CallHippo:** Please consider using the callhippo. I really liked their support **What problems is CallHippo solving and how is that benefiting you?** We need a tool to call our international customers with much ease. ### 33. The support from VIJAY THAKOR was very helpful and got some nice cost saving suggestions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about CallHippo?** The support is very quick and there is no wait. Vijay did a screen share within a minute and fixed the problem himself. He seemed very knowledgeable in the internal working of the system, unlike other support agents I interacted with. Vijay also gave me cost-saving advice which was really helpful. **What do you dislike about CallHippo?** I have been facing a call forwarding issue (my fault) but it was unresolved for a long time. After the first screen share session with Vijay, it got resolved. Not only the web dialer issue but also the mobile app. **What problems is CallHippo solving and how is that benefiting you?** I can be in any country and still receive calls on my android app without paying for the roaming charges. My actual number can keep on changing but callhippo's number stays with me wherever I go. ### 34. Amrik was very helpful in resolving my software and app issue. **Rating:** 5.0/5.0 stars **Reviewed by:** Hetal S. | Manager Strategic Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about CallHippo?** Instant customer care response and helping nature **What do you dislike about CallHippo?** nothing as of now. we are satisfied with services. **What problems is CallHippo solving and how is that benefiting you?** It was quite challenging for my agency to connect with UK prospects. CallHippo turned out to be a blessing, and now we can talk to our UK clients hassle-free. ### 35. Demo and support **Rating:** 5.0/5.0 stars **Reviewed by:** dave m. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2021 **What do you like best about CallHippo?** The demo and support team are so damn good, want to thanks Jitendra, Bhavin, Chandrak for helping me out in all the manners. i was totally blunt about the software but these 3 people made it easy for me. Thanks a lot Guys. **What do you dislike about CallHippo?** Fucking My Internet and fucking the issue with the network. **Recommendations to others considering CallHippo:** Of course, I will. **What problems is CallHippo solving and how is that benefiting you?** the best thing about the callhippo is their onboarding & success team and the quality of the call is fucking good. ### 36. The response received from the support staff is immediate and satisfactory **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2022 **What do you like best about CallHippo?** the instant revert from the support team. I had an issue with the payment and VIJAY THAKOR helped me resolve my issue within no time. I am thankful **What do you dislike about CallHippo?** process seems bit confusing to understand **What problems is CallHippo solving and how is that benefiting you?** calling facilities. The support team like Vijay Thakor is verysupportive and helps in solving the issues immediately ### 37. Great Customer Support and Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about CallHippo?** Easy to use and setup - a very effective option for quickly setting up business VOIP phone. VijayThakor was very helpful getting everything setup! **What do you dislike about CallHippo?** So far I am very happy with their service, so don't have any issues! **What problems is CallHippo solving and how is that benefiting you?** I'm using CallHippo to have an easy business phone solution, so I can eventually outsource my lead gen, sales and support to remote employees ### 38. Flawless support **Rating:** 5.0/5.0 stars **Reviewed by:** Ivy B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about CallHippo?** It's recording features and a user-friendly dashboard. **What do you dislike about CallHippo?** None so far. I believe before is the compatibility of my browsers but now it has been resolved. **Recommendations to others considering CallHippo:** Try call hippo if you wish to make your lives easier and stress-free. **What problems is CallHippo solving and how is that benefiting you?** Since we are remotely working Call Hippo ties up together. ### 39. Nice Calling Software for Startups and service centers **Rating:** 4.0/5.0 stars **Reviewed by:** Mohit G. | Strategic Alliances Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about CallHippo?** The user interface is really nice and they have a server switch option if the server goes down. I also loved the call quality. **What do you dislike about CallHippo?** They have a lot of features and it is a bit complicated to understand them all. Sometimes the call ends but doesn't give a disconnect tone. **Recommendations to others considering CallHippo:** We have analyzed a few other software and tested them for two weeks. We have got what we were looking for in the call hippo. The service team is excellent and supportive, which is why we chose Call Hippo over others. **What problems is CallHippo solving and how is that benefiting you?** Our service team uses it to be in constant touch with our customers and help them understand our platform. We also use it for our outbound and inbound lead generation efforts. ### 40. Excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Paul P. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about CallHippo?** The customer support I received from Shubhi was very beneficial. I had some questions about setup and troubleshooting and she was able to help me resolve them quickly and easily. **What do you dislike about CallHippo?** Nothing so far, everything has been good. **What problems is CallHippo solving and how is that benefiting you?** I currently live in France but I do business in the US. CallHippo allows me to use a local phone number for customers there, making dialing much easier for them and increasing the likelihood they will pick up my call. ### 41. Excellent Supporters ! I recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Pauline P. | Head Of Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about CallHippo?** i had about 50 questions as i was newbie there and supporters were really experts in their field. i remember person called Jintu, he was 100% expert and he fixed all my problems in just few minutes. thank you team! **What do you dislike about CallHippo?** nothing yet! i will write about that also in future maybe **What problems is CallHippo solving and how is that benefiting you?** you can use Callhippo for your business well ### 42. Avoid this company, not worth the headache. **Rating:** 1.0/5.0 stars **Reviewed by:** Ahmet . | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about CallHippo?** Nothing at all. Completely a scam company. **What do you dislike about CallHippo?** The company promised us a working virtual number for a specific country and did not deliver and asked for random documents they did not ask for before. They also charged my credit card for the full year even though we enrolled for a monthly trial. They are saying it was because we used their coupon that worked for their monthly payment. It was a misunderstanding on our side and the result is a full-year charge. I will be pressing charges in India, the EU, and the USA. They have no idea the kind of organization they messed with this time. For others coming along- DO NOT PURCHASE ANYTHING FROM THEM. **Recommendations to others considering CallHippo:** One simple recommendation, please do not use them as they will underdeliver and overcharge. Giving your credit card details to them is the worst thing you can do. There are plenty of other SaaS companies that do hassle-free returns, please use them for everyone's sake. **What problems is CallHippo solving and how is that benefiting you?** Nothing. They did not deliver the most basic services they promised. **Official Response from Ankit Dudhwewala:** > Hi, Really sorry for your experience. As we cannot see your details, (the review being anonymous), and we are not able to reach out to you to get it sorted. If you can send us an email at escalation@callhippo.com with reference to this review we will get your complain escalated internally and try correct the experience you had with us. ### 43. Highly recommended!! **Rating:** 5.0/5.0 stars **Reviewed by:** Charlene E. | CEO | Lead Event Manager **Reviewed Date:** September 06, 2021 **What do you like best about CallHippo?** Owais Mirza on the support team was incredibly helpful. I had only one question left after reading the documentation for how to connect CallHippo to my CRM, Zoho. He was friendly and fast and got my issue resolved on the first try. **What do you dislike about CallHippo?** Only that I didn't find it sooner. Oh - actually, I would just add that I discovered it is possible on the Zoho CRM side to clone webhooks. That would save several repetitive steps in the documentation if CallHippo choose to include that information. However, it isn't even their software so the fact that the documentation was so complete was already impressive. **What problems is CallHippo solving and how is that benefiting you?** I no longer need to use my personal cell phone for business calls. ### 44. Perfect service phone system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about CallHippo?** Our company really liked CallHippo with its telephony products. **What do you dislike about CallHippo?** We would like all the telephone products. **Recommendations to others considering CallHippo:** It is a very good telephone service and very fast, and the sales and technical support team are very quick. It's perfect. **What problems is CallHippo solving and how is that benefiting you?** Just the blocking of the credit limit or calls per day ### 45. Vidhi helped me in setting up my account and teaching how to navigate through the software. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2022 **What do you like best about CallHippo?** She was very friendly and accomodating with all my questions. She answered very quickly and efficiently. **What do you dislike about CallHippo?** None. I do not have any negative comments. **Recommendations to others considering CallHippo:** Great product **What problems is CallHippo solving and how is that benefiting you?** My Skype app was crashing when I get multiple calls. Call Hippo is a good alternative. ### 46. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about CallHippo?** Bhavin was a great help when I needed assistance with the app. Very polite and nice to talk to. Thank you, Bhavin. **What do you dislike about CallHippo?** There is nothing I dislike at the moment **What problems is CallHippo solving and how is that benefiting you?** The app was not ringing on my phone. ### 47. Good Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh C. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about CallHippo?** I like the support call hippo provide to customers **What do you dislike about CallHippo?** Almost everything is good but it takes some time to forward the calls **What problems is CallHippo solving and how is that benefiting you?** I am now able to track the conversions I am getting from my campaigns. ### 48. Sevice is fair **Rating:** 0.0/5.0 stars **Reviewed by:** Nick M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about CallHippo?** Didn't really use the service all that much and can't really say much. I guess you need to try out the service and see if its for you. **What do you dislike about CallHippo?** Nothing that I can think of right now. I didn't use the service enough. **Recommendations to others considering CallHippo:** Due your due diligence and test out before you pay. **What problems is CallHippo solving and how is that benefiting you?** Was looking for call service. Ended up using my own Twillo app. **Official Response from Ankit Dudhwewala:** > Hi, Can you send us your contact details to escalation@callhippo.com. This gets escalated to the CEOs office. We should be able to solve your problems. ### 49. The experience was seamless. Chandrak was very attentive **Rating:** 5.0/5.0 stars **Reviewed by:** Marc M. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about CallHippo?** Chandrak gave me full walkthrough of the system. He was more than knowledgeable and with his guidance. My understanding has grown and I am able to maneuver with Call Hippo much easier. **What do you dislike about CallHippo?** I love the system. There are no complaints on my side. **What problems is CallHippo solving and how is that benefiting you?** I am just learning how to work the system better. It has way more benefits than I thought. I can also save a ton money without having to use too many softwares, Call Hippo covers it all. ### 50. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2022 **What do you like best about CallHippo?** Vidhi was able to help answer all my questions and made sure that everything on my end was taken care of. I appreciate the help and would recommend this company to everyone **What do you dislike about CallHippo?** Nothing yet, but will update if anything arises. **What problems is CallHippo solving and how is that benefiting you?** Need a software to assist with sales calls ## CallHippo Discussions - [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) - 5 comments, 1 upvote - [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) - 2 comments - [View CallHippo pricing details and edition comparison](https://www.g2.com/products/callhippo/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+14%3A08%3A09+-0500&secure%5Bsession_id%5D=0135c5cc-0b0e-4c9a-a736-d5fae0d371c4&secure%5Btoken%5D=d363fa4b541c2a83afda6c774945c40c4778b3d34148a476fcbb24db3dba7db5&format=llm_user) ## CallHippo Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Meritto](https://www.g2.com/products/meritto/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Talkroute](https://www.g2.com/products/talkroute/reviews) - [ZAPPY](https://www.g2.com/products/zappy/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## CallHippo Features **Channels** - Voice - Mobile SMS **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls **Functions** - Session Routing - Session Queuing - Concurrent Calling - Auto Dialer - IVR - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top CallHippo Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,602 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,812 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,385 reviews)