CallHippo Reviews & Product Details

We use CallHippo across our organization, and I’m specifically referring to the sales team. The UI/UX is simple and easy to navigate because the dialer feels very similar to a phone’s dialer: I can just enter a number and hit the call button.

We’ve integrated our CallHippo dialer and dashboard with Salesforce CRM since we do a weekly review of our activities. From a pricing standpoint, I still feel it’s feasible even if we buy just one license. In our case, we’re 10 people using a set of 6 licenses, and we generally work in different shifts, so our ROI is better this way. It’s easy for us to use, and the pricing still suits our pocket when you look at the license-to-people ratio.

In terms of performance, there are times when it creates a few issues with connection or audio input/output, but overall it has been a good product for our organization, especially for our outbound efforts. Our onboarding was also straightforward. The onboarding team ran a simple session, and although there aren’t many things to understand about the dialer, it was smooth and we were able to get hands-on with the product quickly.

Finally, on the AI and intelligence side, it provides a dashboard through which we can analyze, interpret, and make decisions based on the data. This has helped a lot because, based on the connection ratio, we’re able to understand which geography is best suited in terms of connections and when we need to dial more calls to generate more leads. Review collected by and hosted on G2.com.

The main thing I generally dislike about CallHippo is that, to change numbers, we usually have to contact the account manager first, and only then can we make the change. At times they are very unresponsive, which makes the whole process frustrating. We also sometimes face issues with call audio: even after the call connects, the other person can’t hear us, or we can’t hear them. These are the issues we’ve been facing, and probably the only things I dislike about CallHippo. Review collected by and hosted on G2.com.

CallHippo is easy to set up and user-friendly, with reliable call quality and a clean interface. Features like call tracking, call recordings, analytics, and CRM integrations make it effective for managing sales and support calls. The ability to have geography specific numbers makes it more relevant for cold outreach. Review collected by and hosted on G2.com.

While CallHippo offers a rich set of features, I’ve occasionally experienced call quality issues and delays when connecting calls, particularly during peak hours. Some of the more advanced features and reporting tools are limited to higher-tier plans, which can make scaling up expensive. I’d also like to see more flexibility in how analytics and workflows can be customized, and customer support response times can be inconsistent. Review collected by and hosted on G2.com.

What I like best about CallHippo is how it makes business calling simple, global, and scalable. The combination of easy cloud setup, strong call analytics, CRM integrations, and features like call recording and IVR really helps sales and support teams work more efficiently and professionally without heavy infrastructure. Review collected by and hosted on G2.com.

One thing that can be frustrating about CallHippo is call quality inconsistency at times, especially when internet connectivity is not very stable. Also, some advanced features and integrations are locked behind higher pricing plans, which can feel a bit restrictive for smaller teams or startups. Review collected by and hosted on G2.com.

What I like best about CallHippo is how easy it is to set up and start calling. The call quality is reliable, and features like call recording, call logs, and CRM integration make it simple to track conversations and follow up effectively. It helps keep all calling activity organized in one place without adding complexity. Review collected by and hosted on G2.com.

At times there can be minor call quality or connectivity issues, and some advanced features feel a bit limited unless you’re on higher plans. Review collected by and hosted on G2.com.

In my experience, CallHippo does not freeze and runs smoothly. Additionally, it offers a variety of numbers to choose from when making calls. Review collected by and hosted on G2.com.

In my view, CallHippo could benefit from adding more features, such as allowing users to upload an entire list of numbers and then use a power dialer to call through the list. This would help save us a significant amount of time. Review collected by and hosted on G2.com.

I really like how CallHippo is working very well for us. It's been great for helping us connect with customers, especially through phone calls. The Dashboard is another aspect I enjoy, particularly the calling option and other features, which help us make the most out of customer connections. I also find their support system really good; they assist us immediately when issues crop up. The initial setup was very easy too, which I appreciate. Review collected by and hosted on G2.com.

Sometimes, there are call connectivity issues, like when I was on a call with a customer and the call got dropped suddenly, even though everything was fine with the internet and everything. Review collected by and hosted on G2.com.

CallHippo offers a host of services and tools that would usually cost you a ton of money elsewhere. That's what I love about these folks. They make the entire experience well worth the value for the price. Review collected by and hosted on G2.com.

The only thing I don't like is perhaps the basic layout of the dashboard. I am sure it can be further improved and made more fluid. Review collected by and hosted on G2.com.

What I like best about CallHippo is their responsive and proactive Customer Success team. Their quick turnaround in resolving issues and hands-on support made the onboarding and day-to-day usage very smooth. Additionally, the platform is easy to use, offers reliable call quality, and provides a clean dashboard with useful reporting, which helps manage calling operations efficiently. Review collected by and hosted on G2.com.

There are no major issues so far. A few advanced features could be more customizable, but overall the experience has been smooth and well-supported. Review collected by and hosted on G2.com.

I use CallHippo for international calling to our field engineers, and I find it very easy and fast. I appreciate its unique calling features and the shared CallHippo plan, which allows my team to use the same account for calling any international number, with no restriction for calling different countries or regions. The shared plan is very cost effective, as individual plans might be too expensive. Setting it up was very easy, almost like using a mobile phone dialer. Review collected by and hosted on G2.com.

call quality issue can be address Review collected by and hosted on G2.com.

It’s easy to use and very user-friendly. Customer support is also prompt, timely, and professional whenever I need help. Review collected by and hosted on G2.com.

There isn’t a direct option to speak with an agent right away. You have to go through the bot first before you can reach a person. Review collected by and hosted on G2.com.