Top 10 Call Coach Alternatives & Competitors

Top 10 Alternatives to Call Coach Recently Reviewed By G2 Community

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JustCall
By Saas Labs
4.3/5
(2,331)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to Call Coach, JustCall is:
Easier to set up
Categories in common with Call Coach:
Contact Center Quality Assurance
Conversation Intelligence

Invoca
By Invoca
4.5/5
(961)
Product Description
Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies
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Categories in common with Call Coach:
Contact Center Quality Assurance
Conversation Intelligence

Sprinklr Service
By Sprinklr
4.3/5
(709)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
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Categories in common with Call Coach:
Contact Center Quality Assurance
Conversation Intelligence
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Convin.ai
By Convin
4.7/5
(549)
Product Description
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.
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Reviewers say compared to Call Coach, Convin.ai is:
Easier to set up
Better at meeting requirements
More usable
Categories in common with Call Coach:
Contact Center Quality Assurance
Conversation Intelligence

Gryphon ONE
By Gryphon AI
4.2/5
(442)
Product Description
Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​Customer Experience – Gryphon's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall sentiment and success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.​​Risk Mitigation – ​Gryphon has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring Opt-Out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities.
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Categories in common with Call Coach:
Contact Center Quality Assurance
Conversation Intelligence

evaluagent
By EvaluAgent
4.5/5
(419)
Product Description
The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.
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Reviewers say compared to Call Coach, evaluagent is:
Easier to set up
Better at meeting requirements
Categories in common with Call Coach:
Contact Center Quality Assurance
Conversation Intelligence

Salesforce Sales Cloud
By Salesforce
4.4/5
(25,307)
Product Description
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
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Categories in common with Call Coach:
Conversation Intelligence

HubSpot Sales Hub
By HubSpot
4.4/5
(13,384)
Product Description
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
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Categories in common with Call Coach:
Conversation Intelligence

Apollo.io
By Apollo.io
4.7/5
(9,315)
Product Description
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.
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Reviewers say compared to Call Coach, Apollo.io is:
Easier to set up
Better at meeting requirements
Categories in common with Call Coach:
Conversation Intelligence

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers