Autochat Alternatives & Competitors
Top Alternatives to Autochat
- Freshdesk
- Intercom
- Podium
- Birdeye
- Front
- HubSpot Service Hub
- Drift
- Helpshift
- Freshdesk(2,343)4.4 out of 5Optimized for quick response
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Autochat: - Intercom(1,258)4.4 out of 5Optimized for quick response
Intercom allows you to communicate personally with every single customer.
Categories in common with Autochat: - Podium(1,105)4.6 out of 5Optimized for quick response
Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.
Categories in common with Autochat: - Birdeye(975)4.8 out of 5Optimized for quick response
Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.
Categories in common with Autochat: - Front(619)4.6 out of 5Optimized for quick response
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with Autochat: - HubSpot Service Hub(522)4.4 out of 5
HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.
Categories in common with Autochat: - Drift(489)4.3 out of 5
Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.
Categories in common with Autochat: - Helpshift(320)4.2 out of 5Optimized for quick response
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
Categories in common with Autochat: - Userlike(308)4.4 out of 5
Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need
Categories in common with Autochat: - Kustomer(286)4.4 out of 5Optimized for quick response
Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.
Categories in common with Autochat: - Dixa(236)4.2 out of 5Optimized for quick response
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
Categories in common with Autochat: - Help Scout(225)4.3 out of 5
A help desk for teams that insist on a delightful customer experience
Categories in common with Autochat: - Swell(190)4.6 out of 5Optimized for quick response
Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.
Categories in common with Autochat: - Freshchat(175)4.5 out of 5Optimized for quick response
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Categories in common with Autochat: - Sonar(96)4.2 out of 5Optimized for quick response
Sonar enables a sales team to reach consumers where they live all day every day (messaging channels), in a highly personal way, and at any scale by leveraging artificial intelligence in combination with human sales teams
Categories in common with Autochat: - Conversocial(69)4.4 out of 5Optimized for quick response
Social customer service solutions.
Categories in common with Autochat: - LivePerson(59)3.6 out of 5
Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.
Categories in common with Autochat: - Heymarket(58)4.6 out of 5Optimized for quick response
Heymarket is a business text messaging solution, designed to allow professionals to share smarter messages, from their own phone.
Categories in common with Autochat: - Sparkcentral(58)4.3 out of 5
Sparkcentral is the fastest enterprise social media helpdesk platform, specifically built for high-volume and real-time engagement.
Categories in common with Autochat: - Verloop.io(56)4.5 out of 5Optimized for quick response
Verloop.io is a live-chat platform with a suite of automation like lead generation, demo booking and E-commerce to automate customer support and engagement.
Categories in common with Autochat:
#1
DK
Freshdesk unifies all customer messages that are distributed through various channels, and organizes them into a single source that can be accessed. Freshdesk makes it possible to answer customers...Read more
#2
EI
Centralizing all customer communications in a single platform that can be accessed across departments, from customer support, success, product, QA, and development.
Segmented messaging and event...Read more
#3
DS
I love that this software facilitates interaction with consumers or potential customers with more activity in operations for the acquisition of our products in particular, mentioning that these...Read more
#4
BE
I appreciate the friendly functions and the capabilities that they offer. The customer support is top notch as well. Its user friendly for new people who are interested in getting started. I like...Read more
#5
AM
The tool is user-friendly, very easy to set up and implement. The onboarding process was very well structured, we loved working with our onboarding manager Jessica. My team and I really like the...Read more
#6
AY
It is easy to build up from zero, but offers enough resources to expand and built upon.
Inserting links to service hubs & articles is super easy within Hubspot.
After sending out links to...Read more
#7
UM
I like the idea of what it should do. Book meetings with prospects while they are on the site.
#8
AK
The thing I like the most is the clear interface - compared to the other tools, it's easy to get accustomed to, even for the ones who just started working on Helpshift. I haven't had a feeling of...Read more
#9
AM
Sehr gute Tutorial und der Support ist schnell und zuverlässig
#10
IS
It is an easy-to-use tool that allows quick interaction with the customer.
#11
SJ
It contains a remote access to the central platform, being a quite pleasant and comfortable option when using it, allowing me to enter in a simple and easy way, automatically including the...Read more
#12
TC
Helpscout is not only a company that consistently surprises us by having a solution to our needs, but they are an inspiration in the way they run their own business. From customer service skills,...Read more
#13
AH
I love how easy it is to set up auto messages and to use for day to day communication with our patients.
#14
II
You can easily open, reply and resolve the chats
#15
UF
The easy to use interface allows me to train others easily.
#16
DC
Conversocial is very good at separating out the bits we actually need from the customer conversations with their rules engine. This allow us to get right to the heart of customer concerns before...Read more
#17
DB
It has helped my business with web visitors based on activities such as the part of the site they visit, how long they spend there and their previous interaction.
#18
AF
This text feature is great for business owners and leaders to stay connected with key contacts, which can be used on your desktop or your phone. It keeps your business and professional matters...Read more
#19
AI
- Fast response / Availability
- Deep knowledge about Messaging in client context
- Highly customer orientated
- willing to compromise
- solution oriented mindset
#20
EE
The verloop which shows the chat count in one head count as it shows whenever we change the app as well
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