ADP Workforce Now Reviews & Product Details

The UI is very friendly and intuitive. The benefits information is seamlessly accessible. It is one stop shop for accessing HR, Payroll and benefits integrations. New employees can submit their onboarding docs and thus get onboarded in a timely manner. Review collected by and hosted on G2.com.

Sometimes, the performance of the application can be little slower. It may take some time to open up some pages but it is only about quarter of a time when I have tried to access the app. Review collected by and hosted on G2.com.

I really appreciate how easy and quick it is to check in and out of work with ADP Workforce Now. It's also user-friendly to edit my clock-in and clock-out times if I need to make changes. The old system had technical difficulties, but ADP Workforce Now is smooth and doesn’t have those issues. I find it nice for tracking my paychecks and downloading pay statements, especially useful for claims when I'm laid off. I only use it with Insight Global, and setting it up was very easy. Review collected by and hosted on G2.com.

Time stamp feature could be displayed on the homepage. As of now the page is now well organized and only the mobile app displays times clocked in and out clearly and effectively. The web browser could be better organized Review collected by and hosted on G2.com.

What I like best about ADP Workforce Now is having so many HR and payroll tools in one place. I regularly use it for payroll information, timekeeping, benefits, and employee records, and it saves time compared with having to use several different systems. The interface is fairly easy to navigate once you get familiar with it, and having everything connected helps reduce duplicate work and makes it easier to find the information I need.

I also appreciate the reporting features and integrations. Being able to pull reports and access up-to-date employee information makes routine HR tasks much easier. The system has been reliable for everyday use, and the automation built into many of the processes helps cut down on manual work and errors. Overall, ADP Workforce Now has helped make our HR and payroll processes more organized and efficient. Review collected by and hosted on G2.com.

One thing I dislike about ADP Workforce Now is that it can sometimes feel more complicated than it needs to be. There are a lot of features and menus, so finding a specific setting or completing a task that I do not use regularly can take some time. Some screens could also be more intuitive and require fewer clicks.

Reporting and integrations are useful, but setting them up or customizing them can sometimes require extra effort or support. I would also like to see more built-in AI features that make it easier to find information, create reports, and automate routine tasks. Overall, the system works well, but simplifying the interface and making some of the more advanced features easier to use would improve the experience. Review collected by and hosted on G2.com.

I like that ADP Workforce Now is very convenient and interactive online, especially when having meetings or searching for something. The straightforward feature selection saves me a lot of time. I value the recording feature for meetings as it allows me to record sessions online remotely, saving me the time of manually writing things down. The setup is very interactive and straightforward with not too many steps, which makes it easy to follow. Additionally, I find the pricing reasonable. Review collected by and hosted on G2.com.

When the Internet is not strong, ADP Workforce Now can pause and disrupt momentum or cause audio to wobble. I'd like to see improvements in the transaction speed to enhance the process. Also, reducing background noise and ensuring smoother streaming are areas where it could definitely be better, especially when the Internet connection is strong. Review collected by and hosted on G2.com.

ADP is an easy software, that works seamlessly, for our employees to use (when needed) it quietly runs in the background integrating with other software that your company may use, tracks days off and allows employees an easy network for tracking and requesting days off along with other services that they may not use as frequently. It is easy for new employees to learn, and support is easy to access. Review collected by and hosted on G2.com.

I don't have any real complaints as I have not compared it to a lot of other companies - if it isn't broken, don't try to fix it. It works, and it works well - so there really isn't anything to complain about. Review collected by and hosted on G2.com.

ADP Workforce Now stands out as a comprehensive human capital management platform aimed at medium and large companies. It centralizes payroll, benefits, recruitment, and attendance control within a unified base, resolving operational dispersion with technical solvency.

Key Strengths

Robust Payroll: Precise automation of complex settlements, tax calculation, and rigorous tax compliance without manual friction.

Useful Self-Service: Intuitive portal and mobile app for employees to manage receipts, licenses, and personal data.

Modular Scalability: Flexible structure that allows adding talent or analysis functions as the organization grows.

Points to Consider

Learning Curve: The administrative interface is dense and requires considerable initial training.

Irregular Support: Direct technical support may present delays in advanced configuration incidents.

It is a solid and reliable investment to consolidate demanding human resources departments, provided there is a budget for its implementation and the complexity of its panels. Review collected by and hosted on G2.com.

Outdated and dense interface: Administrative navigation is unintuitive, with menus saturated with layers that make it difficult to find basic settings without memorizing complex routes.

Steep learning curve: Requires an excessive time investment to train the team; parameterizing advanced functions is rarely agile or evident.

Inconsistent technical support: Resolution of critical incidents or configuration failures is often delayed and bounces between different levels of support without direct responses.

Hidden costs and rigidity: The module-based licensing scheme quickly increases the product's cost, and adapting specific workflows outside its predefined templates is costly or directly unfeasible.

Frustrating reports: The custom report generator is rigid and unfriendly, often forcing the export of raw data to be manually processed in external spreadsheets. Review collected by and hosted on G2.com.

It makes it very easy to manage my hours clock in and clock out and see my payments off days and insurance ploicies are also on there and it has a very easy to use setup. Review collected by and hosted on G2.com.

The app sometimes has glitches where it freezes up when clocking in and clocking out.not sure if it is my tablet that is the problem or not. Also finding the page where I can adjust my hours is also to tricky to find Review collected by and hosted on G2.com.

I really like how ADP Workforce Now integrates seamlessly with other tools like QuickBooks, which makes things so convenient. It's great having everything in one place for my admin benefits, time tracking, and payroll. The payroll system is especially reliable and easy, handling things like multi-state tax filing, garnishments, and direct deposits without issues. My employees also find it smooth to use, especially with the mobile app where they can easily check their 401(k)'s and submit paid time off requests. It reduces the number of apps I use and gives me all the information I need in one place, which is much simpler than other solutions. Review collected by and hosted on G2.com.

The big thing is just the interface. It seems a little bit old school, especially when you get into the back end admin area. It's a bit too complicated at times, making updates requires five to six clicks and getting deep into things. I feel it should be more surface level and easier to get to. Also, the admin setup is a little bit complicated, and it feels like it could be a lot more simple. Review collected by and hosted on G2.com.

ADP workforce now is simple to use, has all the essentials you could need and simple to compute payroll. Employees find the system and app easy to navigate. Review collected by and hosted on G2.com.

It is a little more pricey than some of the smaller known products on the market. ADP does most of the work for you so it more justifies the cost to the company. Review collected by and hosted on G2.com.

ADP Workforce helps in steady and time management of payroll and other human resource functions that ensure employee welfare is maintained and this keeps our staff motivated at all times. The scalability of the platform is top-notch and as organizations keep growing in size, it helps them in scaling up and managing the employee affairs without any disruptions. The platform is now AI-powered and this reduces errors and further enhances its efficiency. Review collected by and hosted on G2.com.

Implementation takes some time as its strenuous to transfer employee data and records thus pose some delays in usage and this may slow down the rate at which the employee affairs are managed. Review collected by and hosted on G2.com.