Circula Reviews & Product Details

What I like best is how easy and quick it is to submit expenses. I take a photo of the receipt, and the text recognition automatically captures almost all relevant data such as date, vendor, and amount. The process is clearly structured, and I usually just have to confirm and click through. For my field service routine, this is a real relief because I can handle receipts immediately and the reimbursement process runs smoothly afterwards. Review collected by and hosted on G2.com.

Actually, there is little that I don't like. Only with very crumpled or faded receipts do I sometimes have to manually add a detail. But that rarely happens and is not a real problem for me. Review collected by and hosted on G2.com.

I genuinely appreciate Circula for its user-friendly interface and the ease with which I can submit expenses every week for my business trips. It's incredibly intuitive, allowing me to track my expenses seamlessly while ensuring I never miss recording a trip. The ability to add periodic trips in one go saves me a lot of time and simplifies my process. Additionally, Circula's integration capabilities are impressive; it works flawlessly with single sign-on and collaborates efficiently with tools like Personio and Slack, enhancing my workflow. The initial setup was straightforward due to the excellent documentation provided, making it easy to get started without any hassle. Overall, starting off with Circula has been fantastic, and its easy-to-use features make it highly valuable to me. Review collected by and hosted on G2.com.

I would like to see more flexibility in adding features such as voice submitting or AI capabilities. Review collected by and hosted on G2.com.

I find Circula to be user-friendly, with its simple and intuitive design making it easy to navigate without any unnecessary buttons or images that could confuse the user. The ease of use allows me to submit reimbursements quickly, taking only five minutes, which saves me a lot of time in dealing with expense claims. Another feature I really appreciate is the AI-built-in functionality, which automatically extracts information from invoices, further streamlining the process and minimizing manual input. This not only saves time but also reduces the need for unnecessary communication with HR or accountants in the company, especially for reimbursement tasks, which can sometimes be awkward. The initial setup of Circula was also straightforward and took barely two minutes, ensuring that I could start using the service without any hassle. Overall, my experience with Circula has been good, and I would rate it a perfect 10 out of 10 due to its ability to make expense management so efficient and user-friendly, proving to be a valuable tool for companies. Review collected by and hosted on G2.com.

SO far everything works fine for me Review collected by and hosted on G2.com.

Well, any reimbursement platform is meant to make our lives easier, and Circula has potential. The app is user-friendly and it’s great that it can be accessed both via mobile and browser. It works well for the areas handled directly by my company, such as reimbursements for travel expenses or training courses. Review collected by and hosted on G2.com.

Many simple but effective features are missing, such as the ability to edit or delete rejected submissions. Instead, users are forced to redo everything from scratch, which is inefficient and frustrating.

The part handled directly by Circula (benefits) is quite disappointing. Reviews of invoices usually take around a week on average, yet users are given only two days after the end of the month to submit. This often turns the last week into a guessing game - we never know which submissions might be rejected, leaving no time to resubmit before the deadline.

There are also frequent small mistakes that require users to follow up by email (for example, a meal was once rejected because it included a ginger beer soda; they read "beer" and rejected without thinking, even though my company reimburses one non-alcoholic beverage per meal). Calculation errors also occur, and if they’re not flagged quickly, the figures are consolidated and reimbursement is lost, even when the error originated with Circula.

However, the main issue is inconsistency and lack of accountability. Items that had been always accepted, for years, were suddenly rejected without prior notice. When questioned, Circula’s justification was that previous approvals were “few exceptions” , which suggests either a long-standing misinterpretation of their own policies or an unannounced tightening of them.

Overall, Circula’s lack of simple tools, slow processing times, and inconsistent handling of claims make the reimbursement process unnecessarily time-consuming and frustrating. The system has potential but needs significant improvement in usability, transparency, and customer support responsiveness. Review collected by and hosted on G2.com.

It is very easy to create travel expenses with it. Everything is very clear. Of course, you have to test it first with the support team, who will then process it, to make sure you do everything correctly, or take a good look at it yourself. But a very simple tool. The payout and processing with this software is also faster. Review collected by and hosted on G2.com.

So far, I am not aware of anything here. The only thing I would suggest is to adjust the view in the mobile app a bit. In the "Multiple Destinations" section under "Travel," it is not immediately clear when the date query applies. At the top, you enter the start date and the first destination, followed by a grayed-out field, and then there is another query for the next destination followed by the associated date query, followed by the query for the travel end date. I would suggest that the date queries remain consistent. In other words, always have the date followed by the location, and at the end, the end date query. This would make it simpler and more organized. Review collected by and hosted on G2.com.

I really enjoy using the Circula app on my phone. It makes managing my daily expense tracking for lunches and other costs incredibly convenient. I love that I don't have to worry about keeping track of physical receipts anymore because I can just scan them immediately with the app. This feature saves me a lot of time and ensures that I have an easily accessible digital record. The convenience of having everything I need right on my phone is fantastic. Additionally, I appreciate the flexibility of using Circula's website sometimes for handling travel expenses, which complements the mobile app usage perfectly. Review collected by and hosted on G2.com.

I found the initial distinction between benefits and expenses unclear, which created some confusion at the beginning. Review collected by and hosted on G2.com.

I’ve been using Circula for a few days now and I’m truly impressed. The app is very intuitively designed, so you can get started right away without having to read long instructions. What I especially like is the feature that lets you simply photograph receipts with your phone — the data is automatically extracted, saving me a lot of time typing things in. Review collected by and hosted on G2.com.

While Circula works really well overall, some of the additional features aren’t as relevant for my daily use. For example, certain advanced reporting or integration options are great for larger finance teams, but I personally don’t use them often. Review collected by and hosted on G2.com.

I use Circula for business travel expense reporting and find it particularly valuable that I can easily submit my travel expenses. The ease of use of the system is a major advantage, as it makes the entire process efficient and straightforward. Additionally, I appreciate the good overview that Circula provides, as it allows me to find all the necessary information quickly and easily. The initial setup of Circula was also very simple, which greatly facilitated the transition and implementation into my work routine. Overall, I have no suggestions for improvement, which indicates that Circula meets my expectations. This satisfaction is also reflected in my willingness to recommend Circula to a friend or colleague, which I rated a 10 on a scale of 1 to 10. Review collected by and hosted on G2.com.

currently no suggestions for improvement Review collected by and hosted on G2.com.

I find that Circula makes submitting business expense invoices very easy, which is a significant improvement in the management of such expenses. Additionally, the initial setup of Circula was a breeze, making it very user-friendly from the start. I also appreciate the overall effectiveness of the tool, as I haven't found any features lacking or needing improvement beyond the potential for expanding its automatic invoice recognition capabilities. Review collected by and hosted on G2.com.

I find the invoice submission process in Circula could be improved. The system does not automatically recognize the type of invoices when customers upload different types. This lack of automatic recognition means that travel expenses and other invoices are not categorized correctly, which can lead to confusion and more manual intervention. Review collected by and hosted on G2.com.

I appreciate the simple operation of Circula, which allows me to efficiently and quickly settle expenses. The user-friendliness and clear overview significantly ease the process for me. I find the feature to submit receipts for approval to supervisors particularly valuable. I often have to submit hospitality expenses and other costs for multiple people, and the automatic receipt recognition and easy assignment make this step remarkably efficient. The initial setup of Circula was very easy, which facilitated getting started with the system. I am so satisfied that I would rate Circula a 10 on a scale of 1 to 10 and would recommend it to friends and colleagues. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.