Compare Webex Events & Webinars and iCapture 
At a Glance
Market Segments
Small-Business (45.0% of reviews)
Mid-Market (61.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $8,000.00 Per Year
Webex Events & Webinars
Star Rating
(1,081)4.6 out of 5
Market Segments
Small-Business (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Webex Events & WebinarsiCapture
Star Rating
(96)4.7 out of 5
Market Segments
Mid-Market (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $8,000.00 Per Year
Learn more about iCaptureSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Events & Webinars excels in overall user satisfaction, boasting a higher G2 Score compared to iCapture. Users appreciate its intuitive interface and the ability to customize event forms, making event organization significantly easier.
- Users say that iCapture shines in lead management, with many highlighting its seamless lead capture capabilities during events. Reviewers noted that it simplifies the process of pushing leads into systems, which enhances efficiency for event planners.
- According to verified reviews, Webex Events & Webinars is praised for its modern and user-friendly design, which has led to increased participation in events. Users find it easy to navigate between different events, contributing to a smoother overall experience.
- Reviewers mention that while iCapture is effective for lead engagement, it is primarily favored by mid-market users, which may limit its appeal for small businesses. In contrast, Webex Events & Webinars has a strong presence in the small-business segment, making it a more accessible option for smaller teams.
- Users highlight that both platforms offer comparable ease of setup, but Webex Events & Webinars stands out with its integrations that allow for seamless incorporation into existing workflows. This feature is particularly beneficial for users looking to streamline their event management processes.
- G2 reviewers note that while iCapture has a slightly higher rating for support quality, Webex Events & Webinars still receives commendations for its responsive customer service. Users appreciate the support they receive, which enhances their overall experience with the platform.
Pricing
Entry-Level Pricing
Webex Events & Webinars
No pricing availableiCapture
iCapture Essentials
Starting at $8,000.00
Per Year
- Unlimited Users
- Badge Scanning
- Event Performance Analytics
Free Trial
Webex Events & Webinars
No trial information availableiCapture
No trial information availableRatings
Meets Requirements
9.1
898
9.2
74
Ease of Use
9.2
905
9.4
75
Ease of Setup
9.0
500
9.0
67
Ease of Admin
9.1
442
9.2
68
Quality of Support
9.3
848
9.8
72
Has the product been a good partner in doing business?
9.4
440
9.8
68
Product Direction (% positive)
8.9
873
9.4
72
Features by Category
Registration
9.2
285
Not enough data
8.8
239
Not enough data
8.6
176
Not enough data
8.7
189
Not enough data
8.6
175
Not enough data
Generative AI
7.5
55
Not enough data
Marketing and Communications
8.9
222
Not enough data
8.7
201
Not enough data
8.6
199
Not enough data
8.6
216
Not enough data
8.0
163
Not enough data
8.2
167
Not enough data
Agentic AI - Event Registration & Ticketing
8.1
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
Registration
9.2
285
Not enough data
8.8
239
Not enough data
8.6
176
Not enough data
8.7
189
Not enough data
8.6
175
Not enough data
Marketing and Communications
8.9
222
Not enough data
8.7
201
Not enough data
8.6
199
Not enough data
8.6
216
Not enough data
8.0
163
Not enough data
8.2
167
Not enough data
Event Operations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
236
Not enough data
8.6
180
Not enough data
8.8
195
Not enough data
Attendee Engagement
9.3
382
|
Verified
Not enough data
8.8
316
|
Verified
Not enough data
8.5
270
|
Verified
Not enough data
8.7
359
|
Verified
Not enough data
8.5
294
Not enough data
Platform
9.2
263
Not enough data
8.9
250
Not enough data
8.3
161
Not enough data
9.0
195
Not enough data
Generative AI
7.4
103
Not enough data
Agentic AI - Event Management Platforms
7.5
25
Not enough data
7.5
25
Not enough data
7.7
25
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
At-Event Tools
8.1
25
9.3
47
9.0
30
9.4
46
7.9
22
Feature Not Available
Post-Event Tools
8.6
33
9.1
35
9.0
39
9.3
40
9.2
35
9.3
31
Software Offerings
9.4
42
9.1
45
9.6
52
9.2
48
8.1
30
9.1
45
Agentic AI - Lead Retrieval
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.8
257
Not enough data
9.0
262
Not enough data
9.2
270
Not enough data
Attendee Tools
9.0
267
Not enough data
9.1
280
Not enough data
8.9
260
Not enough data
Post-Event Tools
8.8
244
Not enough data
9.0
249
Not enough data
Integrations
8.6
222
Not enough data
8.9
232
Not enough data
Agentic AI - Webinar
5.4
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
Marketing and Communications
8.5
46
Not enough data
7.9
47
Not enough data
Feature Not Available
Not enough data
8.7
49
Not enough data
8.6
53
Not enough data
Attendee Engagement
8.0
46
Not enough data
8.6
62
Not enough data
8.5
56
Not enough data
Registration
9.0
61
Not enough data
8.8
52
Not enough data
8.8
40
Not enough data
Generative AI
7.4
24
Not enough data
Agentic AI - Event Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
156
Not enough data
8.6
105
Not enough data
8.6
131
Not enough data
8.8
141
Not enough data
Virtual Experience
8.6
106
Not enough data
8.6
121
Not enough data
8.9
123
Not enough data
9.0
140
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
9.4
161
Not enough data
9.0
143
Not enough data
8.7
136
Not enough data
8.8
140
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
45
Not enough data
Agentic AI - Virtual Event Platforms
8.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Administration / Support - Virtual Event Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Insights & Scale - Virtual Event Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.3
32
|
Verified
Not enough data
9.5
32
|
Verified
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Feature Not Available
Not enough data
8.5
24
|
Verified
Not enough data
7.5
19
|
Verified
Not enough data
9.3
29
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
9.0
29
|
Verified
Not enough data
9.4
26
Not enough data
9.3
30
|
Verified
Not enough data
9.1
33
|
Verified
Event Networking
8.6
63
Not enough data
8.0
52
Not enough data
8.7
65
Not enough data
8.8
72
Not enough data
8.9
75
Not enough data
Event Intelligence
8.2
66
Not enough data
8.3
48
Not enough data
8.4
51
Not enough data
Feature Not Available
Not enough data
Agentic AI - Event Networking and Matchmaking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Event Apps
5.0
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
Attendee Engagement
9.3
382
|
Verified
Not enough data
8.8
316
|
Verified
Not enough data
8.5
270
|
Verified
Not enough data
8.7
359
|
Verified
Not enough data
8.5
294
Not enough data
Community Building
8.5
27
Not enough data
9.0
16
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
8.2
17
Not enough data
8.5
16
Not enough data
Not enough data
Not enough data
Customer Analytics
8.2
16
Not enough data
9.1
44
Not enough data
8.3
43
Not enough data
8.2
38
Not enough data
Community Management
8.5
35
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Webex Events & Webinars and iCapture are categorized as Lead Retrieval
Unique Categories
Webex Events & Webinars is categorized as Virtual Event Platforms, Event Marketing, Event Networking and Matchmaking, Event Management Platforms, Mobile Event Apps, Event Registration & Ticketing, Online Community Management, and Webinar
iCapture is categorized as Lead Capture
Reviews
Reviewers' Company Size
Webex Events & Webinars
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iCapture
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
11.3%
Information Technology and Services
11.0%
Higher Education
6.0%
Events Services
5.7%
Education Management
5.1%
Other
61.0%
Computer Software
9.9%
Hospital & Health Care
7.7%
Information Technology and Services
6.6%
Education Management
5.5%
Manufacturing
4.4%
Other
65.9%
Discussions
Is Socio GDPR Compliant?
4 Comments
Official Response from Webex Events & Webinars
Socio serves companies around the world and is fully compliant with The General Data Protection Regulation (EU) 2016/679 ("GDPR").Read more
Would you consider a different pricing model for non-profit organizations?
2 Comments
EH
I would love if this option could be investigated, as a non-profit organization here as well, our events budget is limited in certain areas!Read more
What does iCapture do?
2 Comments
PG
ICapture is a platform that provides an app to be used at in person and virtual events to capture attendees along with vital follow up notes and pushes them...Read more
Does the icapture solution also work with japanese characters
1 Comment
TH
Hi Nico-
iCapture questionnaires are able to use Chinese and Japanese characters.
If you are inquiring about business card transcriptions, Chinese and...Read more
How are other companies encouraging staff to use non-tradeshow based events?
1 Comment
TH
Thank you for the questions, Nicole! With such exceptional circumstances, there are certainly some unique opportunities. We know that with a shifting...Read more
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