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Compare UserTesting and Whereby Meetings 
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At a Glance
Market Segments
Enterprise (41.9% of reviews)
Small-Business (78.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Per Month
UserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansWhereby Meetings
Star Rating
(1,151)4.6 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 6 pricing plansUserTesting vs Whereby Meetings
When assessing the two solutions, reviewers found Whereby Meetings easier to use, set up, and administer. Reviewers also preferred doing business with Whereby Meetings overall.
- Reviewers felt that Whereby Meetings meets the needs of their business better than UserTesting.
- When comparing quality of ongoing product support, reviewers felt that UserTesting is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Whereby Meetings over UserTesting.
Pricing
Entry-Level Pricing
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Whereby Meetings
Embedded Explore
Free
Per Month
Test out our API with 2000 participant minutes a month
- 2,000 participant minutes, renewed monthly
- 200 video call participants
- 24 active videos
Free Trial
UserTesting
Free Trial is available
Whereby Meetings
Free Trial is available
Ratings
Meets Requirements
8.6
599
8.9
937
Ease of Use
8.4
630
9.6
955
Ease of Setup
8.6
295
9.7
529
Ease of Admin
8.7
231
9.4
519
Quality of Support
9.0
522
8.9
696
Has the product been a good partner in doing business?
8.8
226
9.4
486
Product Direction (% positive)
8.1
589
8.7
920
Features by Category
User Response Methods
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Not enough data
Participant Selection
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Not enough data
Insights
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Not enough data
Generative AI
6.7
84
Not enough data
Feedback Source
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Not enough data
Feedback Management
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Not enough data
Insights
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Not enough data
Agentic AI - Demo Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
Not enough data
9.1
777
|
Verified
Not enough data
8.9
440
Not enough data
7.8
310
Not enough data
8.7
525
|
Verified
Not enough data
8.4
171
Meeting Coordination
Not enough data
7.7
423
|
Verified
Not enough data
7.9
456
|
Verified
Not enough data
8.7
615
|
Verified
Not enough data
9.6
545
|
Verified
Software Type
Not enough data
8.7
671
|
Verified
Not enough data
9.4
542
|
Verified
Not enough data
8.3
303
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
13
Not enough data
7.6
13
Not enough data
8.2
13
Analytics
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Not enough data
Customization
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Agentic AI - Experience Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Not enough data
Survey Customization
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Not enough data
Survey Insights
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Not enough data
Agentic AI - Survey
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.7
5
Not enough data
6.4
6
Not enough data
Survey Management
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Not enough data
Process Management
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserTesting and Whereby Meetings share no categories
Unique Categories
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Whereby Meetings is categorized as Video Conferencing
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whereby Meetings
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Information Technology and Services
12.7%
Computer Software
11.2%
Marketing and Advertising
8.9%
Education Management
4.3%
E-Learning
4.2%
Other
58.7%
Discussions
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
Is whereby safe?
4 Comments
JA
Yes, Whereby is generally considered a safe video conferencing platform. Here's a breakdown of its security features:
Encryption: Whereby uses strong...Read more
Is whereby better than zoom?
4 Comments
JA
Choose Whereby for quick, informal meetings with a focus on ease of use and privacy.
Zoom is better for larger meetings, presentations, or webinars where...Read more
How do I share the screen of an iPad?
2 Comments
MO
Hey, is there a chance that iPads will get screenshare on whereby this year? Many of my colleagues want to go iPad only with whereby but both the app and the...Read more
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