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At a Glance
Market Segments
Small-Business (55.1% of reviews)
Small-Business (59.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HR Plus
Star Rating
(462)3.9 out of 5
Market Segments
Small-Business (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HR PlusTriNet
Star Rating
(750)4.0 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TriNet excels in providing a comprehensive platform for managing the entire employee lifecycle, from onboarding to offboarding. Users appreciate the robust employee benefits and efficient payroll processing, highlighting the platform's ability to streamline these processes effectively.
- Users say that HR Plus stands out for its user-friendly interface, with many describing it as "super easy to use." Reviewers have noted that the system offers a plethora of information at their fingertips, making it a straightforward choice for small businesses looking for simplicity in payroll management.
- According to verified reviews, TriNet's customer support is a significant advantage, with users praising the chat support function that connects them to real people for immediate assistance. This feature enhances the overall user experience, especially for those needing quick answers to their questions.
- Reviewers mention that while HR Plus is appreciated for its ease of use, it sometimes struggles to meet specific workflow needs, with some users reporting configuration challenges. However, its integration capabilities for onboarding and offboarding processes are seen as beneficial for maintaining security and compliance.
- G2 reviewers highlight that TriNet's self-service tools empower employees, allowing them to manage their own information effectively. This feature is particularly valued in larger organizations where employee autonomy can lead to increased satisfaction and efficiency.
- Users note that while HR Plus has a solid performance in areas like time tracking and payroll entry, it lacks the extensive features and market presence of TriNet, which boasts a higher G2 Score and a larger number of reviews, indicating a more established reputation in the HR software space.
Pricing
Entry-Level Pricing
HR Plus
No pricing availableTriNet
No pricing availableFree Trial
HR Plus
No trial information availableTriNet
No trial information availableRatings
Meets Requirements
8.1
344
8.4
649
Ease of Use
8.6
349
8.2
655
Ease of Setup
8.2
203
8.0
406
Ease of Admin
8.3
214
8.3
448
Quality of Support
7.3
297
8.0
604
Has the product been a good partner in doing business?
7.7
212
8.3
448
Product Direction (% positive)
7.0
331
7.2
643
Features by Category
Core HR
8.6
150
8.0
257
8.6
138
7.7
256
3.6
6
6.5
162
8.1
99
7.7
221
8.4
113
8.4
264
8.7
150
8.6
310
Generative AI
Not enough data
6.4
60
Platform
7.3
137
6.7
223
7.8
77
6.6
161
Feature Not Available
6.7
154
8.2
156
8.2
285
8.4
151
8.1
278
8.0
117
7.9
224
8.0
137
7.6
288
8.3
153
8.1
288
Expense Reports
Not enough data
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
109
Not enough data
7.3
108
Not enough data
7.7
106
Not enough data
7.8
108
Not enough data
8.1
129
Platform
Not enough data
7.4
135
Not enough data
6.5
92
Feature Not Available
7.1
82
Not enough data
7.9
135
Not enough data
7.8
112
Not enough data
6.4
80
Employee Self Service
9.1
74
|
Verified
8.6
410
|
Verified
8.9
64
|
Verified
8.3
397
|
Verified
8.8
67
|
Verified
8.2
306
|
Verified
Administration
8.7
74
|
Verified
8.7
382
|
Verified
8.9
75
|
Verified
7.8
322
|
Verified
9.1
75
|
Verified
9.3
405
|
Verified
8.9
51
|
Verified
7.6
235
|
Verified
8.9
66
|
Verified
8.8
361
|
Verified
8.8
49
|
Verified
8.1
219
|
Verified
9.3
65
|
Verified
8.5
297
|
Verified
8.7
57
|
Verified
8.5
307
|
Verified
8.9
51
|
Verified
8.7
326
|
Verified
Taxes
8.4
71
|
Verified
8.6
353
|
Verified
7.8
64
|
Verified
8.6
326
|
Verified
8.1
65
|
Verified
8.7
316
|
Verified
Integration
8.1
40
|
Verified
7.1
189
|
Verified
8.8
47
|
Verified
7.3
189
|
Verified
8.0
43
|
Verified
7.3
182
|
Verified
8.6
47
|
Verified
7.7
215
|
Verified
Platform
8.6
72
|
Verified
7.8
381
|
Verified
8.6
74
|
Verified
8.3
377
|
Verified
8.8
74
|
Verified
8.5
377
|
Verified
9.1
71
|
Verified
8.4
359
|
Verified
Benefits Administration Platform Features
8.9
175
Not enough data
8.8
167
Not enough data
8.1
121
Not enough data
8.5
167
Not enough data
8.6
119
Not enough data
9.1
182
Not enough data
8.6
132
Not enough data
8.5
135
Not enough data
Benefits Administration Platform Features
8.9
175
Not enough data
8.8
167
Not enough data
8.1
121
Not enough data
8.5
167
Not enough data
8.6
119
Not enough data
9.1
182
Not enough data
8.6
132
Not enough data
8.9
190
Not enough data
8.5
135
Not enough data
8.4
93
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.3
137
6.7
223
7.8
77
6.6
161
Feature Not Available
6.7
154
8.2
156
8.2
285
8.4
151
8.1
278
8.0
117
7.9
224
8.0
137
7.6
288
8.3
153
8.1
288
Compliance
Not enough data
8.2
158
Not enough data
7.4
102
Not enough data
7.8
118
Platform
Not enough data
8.0
161
Not enough data
7.8
147
Not enough data
8.3
166
Support
Not enough data
7.8
151
Not enough data
7.8
157
Not enough data
7.5
142
Not enough data
7.9
144
Not enough data
7.7
144
Not enough data
7.8
179
Not enough data
7.9
170
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.4
35
Not enough data
8.9
47
Not enough data
Platform Data
8.9
52
Not enough data
8.7
47
Not enough data
8.7
49
Not enough data
Platform Content
8.8
48
Not enough data
8.6
44
Not enough data
8.8
48
Not enough data
Generative AI
Not enough data
Not enough data
Performance reviews
8.4
15
|
Verified
7.9
30
|
Verified
8.2
14
|
Verified
7.9
31
|
Verified
8.7
14
|
Verified
7.7
29
|
Verified
Goals
7.9
14
|
Verified
7.5
30
|
Verified
7.3
11
|
Verified
6.9
28
|
Verified
Feedback
7.9
13
|
Verified
7.8
31
|
Verified
7.9
15
7.4
31
8.0
11
|
Verified
7.3
28
Not enough data
7.1
29
Data
8.1
18
|
Verified
7.7
34
|
Verified
8.4
17
|
Verified
7.5
33
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.8
113
Not enough data
7.4
92
Not enough data
7.3
74
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.9
102
Administration
Not enough data
7.4
109
Not enough data
7.3
108
Not enough data
7.7
106
Not enough data
7.8
108
Not enough data
8.1
129
Platform
Not enough data
7.4
135
Not enough data
6.5
92
Feature Not Available
7.1
82
Not enough data
7.9
135
Not enough data
7.8
112
Not enough data
6.4
80
Platform
7.3
137
6.7
223
7.8
77
6.6
161
Feature Not Available
6.7
154
8.2
156
8.2
285
8.4
151
8.1
278
8.0
117
7.9
224
8.0
137
7.6
288
8.3
153
8.1
288
Workforce Management Platform Features
Feature Not Available
Not enough data
8.6
6
Not enough data
8.9
77
Not enough data
8.9
90
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
69
Not enough data
9.0
97
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
HR Plus and TriNet are categorized as Core HR, Payroll, Performance Management, and Time Tracking
Unique Categories
HR Plus is categorized as HR Compliance, Time & Attendance, Benefits Administration, and Workforce Management
Reviews
Reviewers' Company Size
HR Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.3%
Information Technology and Services
6.8%
Non-Profit Organization Management
5.7%
Marketing and Advertising
4.3%
Internet
4.3%
Other
66.6%
Information Technology and Services
11.9%
Computer Software
11.9%
Non-Profit Organization Management
6.0%
Financial Services
5.9%
Marketing and Advertising
4.1%
Other
60.3%
Discussions
How can I add more than one account to my direct deposit?
2 Comments
BH
Here is some information that might help you:...Read more
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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