G2 reviewers report that TriNet excels in providing a comprehensive platform for managing the entire employee lifecycle, from onboarding to offboarding. Users appreciate the robust employee benefits and efficient payroll processing, highlighting the platform's ability to streamline these processes effectively.
Users say that HR Plus stands out for its user-friendly interface, with many describing it as "super easy to use." Reviewers have noted that the system offers a plethora of information at their fingertips, making it a straightforward choice for small businesses looking for simplicity in payroll management.
According to verified reviews, TriNet's customer support is a significant advantage, with users praising the chat support function that connects them to real people for immediate assistance. This feature enhances the overall user experience, especially for those needing quick answers to their questions.
Reviewers mention that while HR Plus is appreciated for its ease of use, it sometimes struggles to meet specific workflow needs, with some users reporting configuration challenges. However, its integration capabilities for onboarding and offboarding processes are seen as beneficial for maintaining security and compliance.
G2 reviewers highlight that TriNet's self-service tools empower employees, allowing them to manage their own information effectively. This feature is particularly valued in larger organizations where employee autonomy can lead to increased satisfaction and efficiency.
Users note that while HR Plus has a solid performance in areas like time tracking and payroll entry, it lacks the extensive features and market presence of TriNet, which boasts a higher G2 Score and a larger number of reviews, indicating a more established reputation in the HR software space.
Pricing
Entry-Level Pricing
HR Plus
No pricing available
TriNet
No pricing available
Free Trial
HR Plus
No trial information available
TriNet
No trial information available
Ratings
Meets Requirements
8.1
344
8.4
650
Ease of Use
8.6
349
8.2
656
Ease of Setup
8.2
203
8.0
407
Ease of Admin
8.3
214
8.2
449
Quality of Support
7.3
297
8.0
605
Has the product been a good partner in doing business?
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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