Users report that Trackingmore excels in "Ease of Use" with a score of 9.3, making it a preferred choice for small businesses looking for straightforward shipment tracking solutions. In contrast, parcelLab, while still user-friendly, has a slightly lower score of 8.9, which some users feel could be improved for better navigation.
Reviewers mention that Trackingmore's "Quality of Support" is outstanding, scoring 9.7, which users appreciate for quick and effective assistance. On the other hand, parcelLab's support, with a score of 8.9, is considered adequate but not as responsive, leading some users to seek help elsewhere.
G2 users highlight that Trackingmore offers superior "Label Printing" features, scoring 9.0, which is particularly beneficial for businesses needing efficient return label management. Conversely, parcelLab does not provide a specific score for this feature, indicating a potential gap in functionality for users focused on label management.
Users on G2 report that Trackingmore's "Order Tracking" capabilities are robust, with a score of 9.5, allowing for detailed shipment visibility. In comparison, parcelLab's order tracking features, while functional, do not match the depth of Trackingmore's offerings, leading to some user dissatisfaction.
Reviewers mention that Trackingmore's "E-commerce Integrations" score of 9.2 is a significant advantage, as it seamlessly connects with various platforms, enhancing operational efficiency. ParcelLab, with a score of 8.9, offers integrations but lacks the same level of versatility, which some users find limiting.
Users say that Trackingmore's "Automated Inventory Orders" feature, scoring 8.5, is a valuable tool for managing stock levels effectively. In contrast, parcelLab does not emphasize this feature, which some users feel could enhance their inventory management experience.
It is a perfect solution for the deals/ orders and their live status with a better experience. This site provide us a good platform which enables us to...Read more
How well does parcelLab connect with different e-commerce platforms?
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TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
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TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
How does the returns feature work with parcelLab?
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Official Response from parcelLab
We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by...Read more
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