Compare Totango and iorad 
Featured Products
At a Glance
Market Segments
Mid-Market (57.1% of reviews)
Mid-Market (75.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
$200 per month
Totango
Star Rating
(1,148)4.3 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plansiorad
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$200 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that iorad excels in ease of setup, with users highlighting its intuitive interface that allows for quick tutorial creation and editing. One user mentioned, "It is very easy to make any tutorials from iorad and it can easily record your screen and audio video at the same time," showcasing its user-friendly design.
- Users say that Totango provides a seamless integration with Salesforce, which is a significant advantage for teams already using that platform. Reviewers appreciate how updates in Salesforce automatically reflect in Totango, making it a convenient choice for managing customer health and engagement.
- According to verified reviews, iorad stands out for its accessibility features, allowing users to create tutorials that cater to different learning styles. One user noted, "I love that I can edit the steps after I walk through them with Iorad," emphasizing its flexibility in training content.
- Reviewers mention that Totango offers intuitive dashboards that help users track customer health and engagement effectively. Users find it beneficial for staying on top of renewals and customer success activities without the hassle of juggling multiple tools.
- G2 reviewers highlight that iorad has a higher satisfaction score, with users praising its ability to create quick, effective tutorials. One user remarked on its capability to "single-source training content and embed it in different locations," which is a significant time-saver for training teams.
- Users report that while Totango has a solid user experience, it sometimes struggles to meet specific workflow needs, with some reviewers noting configuration challenges. However, they still appreciate its overall user-friendliness and the visibility it provides into accounts and tasks.
Pricing
Entry-Level Pricing
Totango
Enterprise
Contact Us
Per Year
Efficiently scale customer success with solutions backed by enterprise-grade privacy, security, and customization.
- 10 users (Practitioner seats)
- 2,000 customer accounts
- 5 teams
iorad
Starter
$200
per month
Everything you need to start building standard tutorials. Control your privacy settings, mask sensitive on-screen data, record your own audio, use automated text-to-speech, and more! Allows up to two creators.
- Desktop & Web Capture
- Basic Integrations & Apps
- Centralized Help Center
Free Trial
Totango
No trial information availableiorad
No trial information availableRatings
Meets Requirements
8.3
968
9.4
9
Ease of Use
8.2
982
9.3
9
Ease of Setup
7.4
493
10.0
5
Ease of Admin
7.8
361
9.7
5
Quality of Support
8.4
815
9.2
6
Has the product been a good partner in doing business?
8.6
360
10.0
5
Product Direction (% positive)
8.7
945
7.7
10
Features by Category
Customer Information
8.2
774
|
Verified
Not enough data
8.4
753
|
Verified
Not enough data
8.4
748
|
Verified
Not enough data
7.7
639
|
Verified
Not enough data
8.5
759
|
Verified
Not enough data
8.0
697
|
Verified
Not enough data
7.3
569
|
Verified
Not enough data
Predictions
7.8
666
|
Verified
Not enough data
7.1
633
|
Verified
Not enough data
7.9
674
|
Verified
Not enough data
6.5
495
|
Verified
Not enough data
Platform
8.0
755
|
Verified
Not enough data
7.7
692
|
Verified
Not enough data
7.9
690
|
Verified
Not enough data
8.0
700
|
Verified
Not enough data
7.9
726
|
Verified
Not enough data
7.9
716
|
Verified
Not enough data
8.3
710
|
Verified
Not enough data
8.5
632
|
Verified
Not enough data
8.2
742
|
Verified
Not enough data
8.3
709
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Success
7.5
53
Not enough data
7.8
52
Not enough data
8.0
51
Not enough data
7.7
51
Not enough data
7.6
52
Not enough data
User Analysis
7.1
50
Not enough data
7.0
55
Not enough data
User Support
7.9
55
Not enough data
6.9
39
Not enough data
Feature Not Available
Not enough data
Walkthrough Type
Feature Not Available
9.4
6
6.6
41
Not enough data
Platform Basics - Digital Adoption Platform
7.1
7
Not enough data
6.4
7
Not enough data
Analytics - Digital Adoption Platform
6.2
7
Not enough data
Functions - Digital Adoption Platform
7.1
7
Not enough data
5.8
8
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Data Sourcing
8.1
178
|
Verified
Not enough data
8.1
178
|
Verified
Not enough data
7.1
110
Not enough data
7.6
113
Not enough data
Intelligence
Feature Not Available
Not enough data
7.2
157
|
Verified
Not enough data
Feature Not Available
Not enough data
Sales Team
7.4
68
Not enough data
Feature Not Available
Not enough data
7.6
74
Not enough data
Intelligence
7.3
72
Not enough data
6.8
66
Not enough data
6.8
62
Not enough data
Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Revenue Optimization
8.6
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
7.9
8
Not enough data
Platform Basics
8.0
143
Not enough data
7.7
146
Not enough data
8.2
139
Not enough data
Feature Not Available
Not enough data
7.6
132
Not enough data
Agentic AI - Customer Journey Mapping
7.1
18
Not enough data
Platform Basics
8.4
228
|
Verified
Not enough data
8.2
227
|
Verified
Not enough data
Platform Data
8.0
221
|
Verified
Not enough data
7.9
222
|
Verified
Not enough data
8.3
242
|
Verified
Not enough data
8.2
227
|
Verified
Not enough data
Platform Additional Functionality
8.2
219
|
Verified
Not enough data
7.9
227
|
Verified
Not enough data
8.1
199
Not enough data
Agentic AI - Customer Journey Analytics
7.3
15
Not enough data
8.4
15
Not enough data
8.0
15
Not enough data
7.8
15
Not enough data
Analytics
8.1
101
Not enough data
8.2
95
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customization
8.0
90
Not enough data
Feature Not Available
Not enough data
7.6
76
Not enough data
Feature Not Available
Not enough data
Generative AI
6.4
51
Not enough data
6.4
52
Not enough data
Agentic AI - Experience Management
8.1
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
Onboarding Setup
8.2
221
Not enough data
7.9
212
Not enough data
8.0
202
Not enough data
Project Tracking
8.2
199
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
8.4
212
Not enough data
8.0
193
Not enough data
Customer Engagement
7.9
188
Not enough data
8.0
204
Not enough data
7.7
199
Not enough data
8.3
198
Not enough data
Feature Not Available
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Totango and iorad are categorized as Digital Adoption Platform
Unique Categories
Totango is categorized as Client Onboarding, Customer Revenue Optimization, Customer Success, Customer Data Platform (CDP), Experience Management, Customer Journey Mapping, Customer Journey Analytics, and SAP Store
iorad has no unique categories
Reviews
Reviewers' Company Size
Totango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iorad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.1%
Information Technology and Services
18.9%
Telecommunications
4.3%
Internet
3.4%
Marketing and Advertising
3.4%
Other
33.8%
Computer Software
41.7%
Retail
16.7%
Education Management
16.7%
Marketing and Advertising
8.3%
Information Technology and Services
8.3%
Other
8.3%
Discussions
What would be the best way to load the pages faster?
2 Comments
JT
Only way I've seen is to restrict your filters on notifications (the first page for me at least)Read more
What are best practices for CSM assignment process - both dynamic and static?
2 Comments
GN
Hi Tony, can we please move the conversation to forum.totango.com - we don't really track this discussion board that frequentlyRead more
1. Embed a PDF fillable form? 2. Prepopulated email response be hyperlink to an automated email
1 Comment
MH
Julio, thank you for your questions and patience.
Totango support forms, however not in a PDF format. As for triggering responses, we can absolutely...Read more
iorad has no discussions with answers
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