iorad has completely transformed the way our training team creates and delivers step-by-step guidance — and I can't imagine going back. The interface is clean, intuitive, and the browser extension makes capturing click-by-click workflows almost effortless. Whether I'm building a tutorial for Salesforce navigation, onboarding new hires, or documenting a multi-step process, the experience is fast and the results look polished every time. The shareable short links are a nice touch too — easy to drop into a Slack message or training doc with zero friction.
What really impresses me is how well iorad fits into the tools we already use. We've embedded tutorials into Lessonly, shared them via Slack, and are working to embed them directly into Salesforce Knowledge articles. The embed code is clean and consistent, and the iorad team has been genuinely helpful in thinking through what's needed to make those integrations work seamlessly.
Performance has never been a concern. Tutorials load quickly, play smoothly, and hold up well across complex use cases. We've built and deployed dozens across multiple teams without a single reliability issue — and because embedded tutorials stay dynamic, we don't have to worry about outdated screenshots floating around in our knowledge base.
The value iorad delivers relative to the time it saves is remarkable. What used to take hours of screenshotting, annotating, and formatting can now be captured in minutes. For a training team supporting multiple brands and systems, that efficiency is enormous — and the ROI is easy to demonstrate to leadership.
The support has been exceptional. The iorad team feels like a genuine partner, not just a vendor. They're accessible, engaged, and clearly invested in their customers' success. Getting our team up and running was smooth, and the platform is intuitive enough that new users pick it up quickly without much hand-holding.
The AI-assisted features are a real bonus. Auto-generated step descriptions give you a solid first draft that's usually close to what you'd write yourself, which means less editing and faster publishing. It already makes the whole process feel smart and modern, and I'm excited to see how those capabilities continue to grow.
If your team creates any kind of system training or process documentation, iorad is a must-have. Highly recommend. Review collected by and hosted on G2.com.
Sometimes the Chrome extension hangs during capture, but it's worth noting this may be a browser-side issue rather than a reflection of the iorad app itself. It's a minor and infrequent inconvenience that hasn't impacted our overall experience with the tool. Review collected by and hosted on G2.com.
