1. [Home](https://www.g2.com/) 2. ... 3. [Customer Success Software](https://www.g2.com/categories/customer-success) 4. [Totango Discussions](https://www.g2.com/products/totango/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c908804b5766dffa9767b7692efab76/totango.png "Product Avatar Image") ![Reward for good Totango reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37186/medal.svg "Reward for good Totango reviews") ](/products/totango/reviews) [ Totango ](/products/totango/reviews) (1,150)4.3/5 Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales methodology to transform how companies prove customer ROI, drive retention, and earn expansion. The Customer Growth Platform includes Totango Customer Success and Unison Customer Intelligence. Each of these solutions plays a distinct role in the Customer-Led Growth through value realization methodology. Totango Customer Success focuses on tracking customer health and engagement, enabling teams to proactively address potential issues and foster long-term relationships. Unison Customer Intelligence aggregates data from multiple sources, offering insights that help organizations understand customer behavior and preferences. Totango's target audience and target buyers include mid-sized to large enterprises across various industries that prioritize customer retention, renewals, and expansion and that generally rely on subscription-based models, where maintaining customer loyalty is critical to their revenue growth. Key features of Totango include customizable dashboards, real-time analytics, and automated workflows. These tools enable users to visualize customer data effectively, monitor key performance indicators, and automate routine tasks, thereby enhancing efficiency. The platform also supports collaboration among teams, allowing for seamless communication and alignment on customer goals. By providing actionable insights, Totango empowers organizations to refine their revenue strategies and make informed decisions that drive growth. Overall, Totango stands out as a leader in the Customer Success category by offering a holistic approach to managing customer relationships. Its integration of various tools and functionalities allows enterprises to gain a deeper understanding of their customers, ultimately leading to improved satisfaction and loyalty. By investing in Totango, organizations can position themselves for long-term success in an increasingly competitive landscape. Show More * * * ### 16 Discussions ### 20 Participants ### 52.0 Nps Score Already have Totango? ### All Totango Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Totango used for? ](/discussions/what-is-totango-used-for) What is Totango used for? [ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software)[ Customer Data Platforms (CDP) ](https://www.g2.com/tags/customer-data-platforms-cdp)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Julio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio C.") JC Loading... [Julio C.](https://www.g2.com/users/0dd299de-5487-434e-8529-0bb64fae73a6 "Julio C.") • over 4 years ago Communications Coordinator Communications Coordinator More Options - [ # 1. Embed a PDF fillable form? 2. Prepopulated email response be hyperlink to an automated email ](/discussions/1-embed-a-pdf-fillable-form-2-prepopulated-email-response-be-hyperlink-to-an-automated-email) 1. Is there an option to embed a PDF fillable form? 2. Can a prepopulated email response be hyperlink to an automated email? [ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software)[ Customer Data Platforms (CDP) ](https://www.g2.com/tags/customer-data-platforms-cdp)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Jon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon K.") JK Loading... [Jon K.](https://www.g2.com/users/4001fc1a-a70a-476a-94df-cb2aa720da92 "Jon K.") • over 4 years ago Senior Enterprise Customer Success Manager Senior Enterprise Customer Success Manager More Options - [ # I would like for Totango to be able to send desktop notifications. ](/discussions/totango-i-would-like-for-totango-to-be-able-to-send-desktop-notifications) I would like to see desktop notifications for: - account health status changed for account XYZ - renewals status for account XYZ is 123 - upsell opportunities for account XYZ [ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software)[ Customer Data Platforms (CDP) ](https://www.g2.com/tags/customer-data-platforms-cdp)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Steven D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven D.") SD Loading... [Steven D.](https://www.g2.com/users/d375f7a4-f624-499c-aa65-99a362a74d53 "Steven D.") • over 5 years ago Data Analyst Data Analyst More Options - [ # why does totango doesn't have a history ? ](/discussions/51779-why-does-totango-doesn-t-have-a-history) because we need to know which or who is the last user that make changes in a task , so thats why we need a account history. [ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Customer Data Platform (CDP) Software ](https://www.g2.com/tags/customer-data-platform-cdp-software)[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software) [ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software)[ Customer Data Platform Software Questions ](https://www.g2.com/topics/customer-data-platform) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") KD Loading... [King Agamemnon D.](https://www.g2.com/users/39d69045-d84f-42f9-9c99-1f10c7ee443f "King Agamemnon D.") • over 5 years ago C C More Options - [ # Would you be able to send more updates with regards to segments and creating them? ](/discussions/43614-would-you-be-able-to-send-more-updates-with-regards-to-segments-and-creating-them) I create a lot of segments on my end because I like seeing my accounts segregated from one another and at times, the criteria isn’t found on the list. [ SAP App Center Software ](https://www.g2.com/tags/sap-app-center-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ Data Visualization Software ](https://www.g2.com/tags/data-visualization-software) [ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Customer Data Platform (CDP) Software ](https://www.g2.com/tags/customer-data-platform-cdp-software)[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Data Platform Software Questions ](https://www.g2.com/topics/customer-data-platform) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Tony S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony S.") TS Loading... [Tony S.](https://www.g2.com/users/db135a4e-dfe9-4861-8304-c8c7a7b7e529 "Tony S.") • about 7 years ago Building teams and processes to get the best person and the best skillset, for the right assignment when they're needed Building teams and processes to get the best person and the best skillset, for the right assignment when they're needed More Options - [ # What are best practices for CSM assignment process - both dynamic and static? ](/discussions/16231-what-are-best-practices-for-csm-assignment-process-both-dynamic-and-static) We are new to CSM, we are accustomed to episodic services engagements - a very different staffing model. CSM assigning is more continuous services. [ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Ravi Shankar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi Shankar S.") RS Loading... [Ravi Shankar S.](https://www.g2.com/users/a6b4442f-4f17-4d47-92f8-c64adfc6b7aa "Ravi Shankar S.") • about 7 years ago Senior Manager - PMO, ENRICH IT Services (A Dataintensity company ) Senior Manager - PMO, ENRICH IT Services (A Dataintensity company ) More Options - [ # Is there any Quality Parameters being caputred to asses the Customer Satisfaction ? ](/discussions/13806-is-there-any-quality-parameters-being-caputred-to-asses-the-customer-satisfaction) While derving the customer satisfaction Level - is there any way to caputre Service delivery parameteres in Totango. [ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Jaime R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaime R.") JR Loading... [Jaime R.](https://www.g2.com/users/85ef10e8-a014-402c-9034-f5149656eac7 "Jaime R.") • about 7 years ago Director Customer Success at Data Intensity Director Customer Success at Data Intensity More Options - [ # How do you leverage Totango to get an updated NPS? ](/discussions/13435-how-do-you-leverage-totango-to-get-an-updated-nps) We only measure NPS after our general customer survey. But we are looking for ways to collect NPS inputs all year long instead of once or twice per year. How Totango can help with this? [ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 10 years ago More Options - [ # What is the timeline for integration? ](/discussions/what-is-the-timeline-for-integration) Integration will depend on several factors, from your own development resources to the way you store customer data. Totango offers dedicated support to bring all the right data to our platform for all customers. Many customers are able to get up-and-running within one month. [ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 10 years ago More Options - [ # How much does Totango cost? ](/discussions/how-much-does-totango-cost) Pricing will depend on a variety of factors, mostly based on your team size and portfolio of customers. Our sales team will work with your team to customize a package that best suits your needs. [ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.&title=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Totango+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Totango+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%0aAsk+Totango+questions+and+get+answers+from+expert+users+in+our+Totango+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev ‹ Prev - 1 - [2](/products/totango/discuss?page=2) - [Next › Next ›](/products/totango/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/totango/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/b1404b38f1aa49d5ed67749ecadcf286/totango.svg "Product Avatar Image") ### Have you used Totango before? Answer a few questions to help the Totango community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftotango%2Fdiscuss%3Fsmall_ask%3Dtotango) No ## Top Contributors in Totango 1 ![Guy N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guy N.") GN Loading... ### [Guy N.](https://www.g2.com/users/17f6b275-b5c2-43f5-a38d-e05e9eb496e1 "Guy N.") Author of Best Seller "Farm Don't Hunt - The Definitive Guide to Customer Success" 8 pts 2 ![Jon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon K.") JK Loading... ### [Jon K.](https://www.g2.com/users/4001fc1a-a70a-476a-94df-cb2aa720da92 "Jon K.") Senior Enterprise Customer Success Manager 2 pts 3 JT Loading... ### [Jimmy T.](https://www.g2.com/users/701ce393-257f-4388-9437-3b05e3fb443d "Jimmy T.") VP of Customer Engagement 1 pt 4 ![Jaime R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaime R.") JR Loading... ### [Jaime R.](https://www.g2.com/users/85ef10e8-a014-402c-9034-f5149656eac7 "Jaime R.") Director Customer Success 1 pt 5 ![Ravi Shankar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi Shankar S.") RS Loading... ### [Ravi Shankar S.](https://www.g2.com/users/a6b4442f-4f17-4d47-92f8-c64adfc6b7aa "Ravi Shankar S.") Senior Manager - PMO 1 pt