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At a Glance
Market Segments
Enterprise (42.1% of reviews)
Small-Business (70.2% of reviews)
Entry-Level Pricing
Free
Free
Tines
Star Rating
(257)4.8 out of 5
Market Segments
Enterprise (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansZapier
Star Rating
(1,749)4.5 out of 5
Market Segments
Small-Business (70.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zapier excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Tines. Users appreciate its ability to connect multiple applications seamlessly, with one reviewer noting it provides a "clear, unified view of your information."
- Users say that Tines shines in its ease of use and implementation, particularly for those without a coding background. Reviewers highlight how quickly they can set up workflows, with one mentioning the platform's intuitive nature and minimal prior knowledge required for API integrations.
- According to verified reviews, Zapier's user-friendly interface is a standout feature, making it accessible for users looking to automate repetitive tasks without coding. One user emphasized how it helps save time by connecting tools and automating workflows effectively.
- Reviewers mention that Tines offers impressive support quality, with many praising the responsiveness and helpfulness of the customer service team. This level of support is particularly beneficial for users who may need assistance during implementation.
- G2 reviewers highlight that while Zapier has a larger market presence and a wealth of integrations, Tines provides advanced features like cURL command integration, allowing users to create visual action blocks easily, which can be a game-changer for more complex workflows.
- Users report that both platforms offer free entry-level pricing, making them accessible for small businesses and enterprises alike. However, Zapier's larger user base and extensive review count suggest a more established reputation in the small business segment, while Tines is gaining traction in the enterprise space.
Pricing
Entry-Level Pricing
Tines
Community Edition
Free
Start automating in minutes, not months with our free community edition
- 3 Builders
- 3 Story Units
- 500o Events Per Day
Zapier
Free
Free
For individuals starting out with automation.
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor
Free Trial
Tines
Free Trial is available
Zapier
Free Trial is available
Ratings
Meets Requirements
9.2
193
9.0
1,467
Ease of Use
9.0
207
8.6
1,495
Ease of Setup
9.1
131
8.6
983
Ease of Admin
9.2
98
8.8
711
Quality of Support
9.8
180
8.4
1,223
Has the product been a good partner in doing business?
9.8
92
8.8
664
Product Direction (% positive)
9.6
183
8.9
1,427
Features by Category
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
9.9
15
9.0
638
9.3
14
8.3
348
|
Verified
9.7
15
9.0
365
|
Verified
9.2
15
9.1
371
|
Verified
9.8
15
8.5
352
|
Verified
9.6
15
8.7
335
9.6
9
8.0
312
Management
9.7
15
8.7
352
|
Verified
9.8
14
8.6
341
|
Verified
9.5
14
8.6
342
|
Verified
9.5
14
8.6
338
|
Verified
9.3
14
8.3
317
Security
9.3
12
8.7
324
|
Verified
9.4
14
8.8
327
|
Verified
9.6
15
8.7
319
|
Verified
Integration Options
8.9
11
8.7
316
|
Verified
9.0
8
8.5
311
|
Verified
8.5
9
8.1
303
|
Verified
9.4
9
8.0
289
|
Verified
Deployment
9.0
7
8.2
286
9.3
12
8.6
294
Customization - AI Agent Builders
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
8.1
37
Functionality - AI Agent Builders
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
8.2
36
Not enough data
7.9
36
Data and Analytics - AI Agent Builders
Not enough data
7.8
36
Not enough data
7.6
35
Not enough data
8.0
33
Integration - AI Agent Builders
Not enough data
8.9
37
Not enough data
8.6
36
Not enough data
8.7
35
Not enough data
8.6
37
Workflow Design & Integration - AI Orchestration
Not enough data
8.5
23
Not enough data
9.3
23
Not enough data
8.4
24
Not enough data
8.8
23
Not enough data
8.1
22
Not enough data
8.3
22
Performance Optimization & Analytics - AI Orchestration
Not enough data
7.5
22
Not enough data
7.3
22
Not enough data
7.7
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
7.7
21
Governance & Compliance Controls - AI Orchestration
Not enough data
7.7
21
Not enough data
7.5
21
Not enough data
7.9
21
Not enough data
7.5
20
Not enough data
7.6
21
Agentic AI - Productivity Bots
Not enough data
8.2
95
Not enough data
8.6
93
Not enough data
7.5
87
Not enough data
7.5
88
Response
Feature Not Available
Not enough data
9.1
21
Not enough data
7.5
20
Not enough data
8.5
22
Not enough data
Records
9.2
21
Not enough data
8.7
19
Not enough data
8.6
19
Not enough data
Management
9.3
21
Not enough data
8.3
19
Not enough data
9.2
21
Not enough data
Generative AI
7.7
18
Not enough data
7.7
18
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
9.0
145
Not enough data
Automation
9.3
136
Not enough data
9.6
142
Not enough data
9.3
126
Not enough data
8.6
109
Not enough data
Orchestration
9.5
133
Not enough data
9.0
119
Not enough data
8.6
107
Not enough data
8.1
95
Not enough data
Response
9.4
129
Not enough data
8.6
95
Not enough data
8.6
87
Not enough data
Categories
Categories
Shared Categories
Tines and Zapier are categorized as iPaaS
Unique Categories
Tines is categorized as Security Orchestration, Automation, and Response (SOAR), Workload Automation, Incident Response, Enterprise IT Management, and Other Process Automation
Zapier is categorized as Productivity Bots, API Marketplace, AI Agent Builders, and AI Orchestration
Reviews
Reviewers' Company Size
Tines
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zapier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
22.0%
Information Technology and Services
16.5%
Computer Software
14.2%
Financial Services
12.6%
Security and Investigations
6.7%
Other
28.0%
Marketing and Advertising
17.4%
Information Technology and Services
10.2%
Computer Software
9.4%
Internet
3.9%
Real Estate
3.9%
Other
55.1%
Alternatives
Discussions
What is Tines automation?
2 Comments
JD
Tines Automation is a tool that can turn any manual process into an automated one. Example would be new hire on-boarding or case creation and notification...Read more
What does Tines do?
1 Comment
JO
Tines s a radically different approach to displace legacy SOAR and automation for security teams. They provide exceptional automation power in an intuitive,...Read more
Is tines a soar?
1 Comment
MS
In my mind, SOAR is specific to handling the automation of security use cases. It's more than a SOAR in that it ALSO allows you to automate IT use cases,...Read more
What is the best way to implement this system in a small business?
3 Comments
G2
The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
Read more
What is Zapier used for?
3 Comments
SB
Zapier is the information superhighway for your data. It has become the productivity tool of choice for small to large businesses. Connecting your current...Read more
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