Introducing G2.ai, the future of software buying.Try now
Compare Thryv and Zoho CRM Plus 
Featured Products
At a Glance
Market Segments
Small-Business (90.4% of reviews)
Small-Business (58.1% of reviews)
Entry-Level Pricing
Starting at $244.00 Per Month
$57.00 Per Month
Thryv
Star Rating
(1,990)4.3 out of 5
Market Segments
Small-Business (90.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $244.00 Per Month
Browse all 5 pricing plansZoho CRM Plus
Star Rating
(95)4.4 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
$57.00 Per Month
Learn more about Zoho CRM PlusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Thryv excels in marketing automation, with users praising its robust features for lead capture and email marketing. One user noted it "saves hours every week" by organizing invoices, appointments, and client messages in one place, making it feel like a personal assistant.
- Users say Zoho CRM Plus stands out as a comprehensive solution for managing the entire customer lifecycle. Reviewers appreciate its unified interface for lead management and sales automation, highlighting its effectiveness as an omnichannel communication hub that integrates emails, phone calls, and social media interactions seamlessly.
- According to verified reviews, Thryv's customer support is highly regarded, with users mentioning that the team is attentive and helpful during the initial setup process. This level of support can be a significant advantage for small businesses looking for a smooth onboarding experience.
- Reviewers mention that Zoho CRM Plus offers a cost-effective solution, particularly for small businesses, with a starting price significantly lower than Thryv. Users appreciate the platform's reliability and its ability to manage targeted email campaigns effectively, making it a strong contender for budget-conscious buyers.
- G2 reviewers highlight that while Thryv has a solid overall satisfaction score, it faces challenges in ease of use compared to Zoho CRM Plus. Users have noted that Thryv's interface can be less intuitive, which may require a steeper learning curve for new users.
- Users report that Zoho CRM Plus provides a more flexible and customizable experience, with features that allow for better adaptation to specific business needs. Reviewers have praised its advanced reporting and analytics capabilities, which help in tracking performance and making informed decisions.
Pricing
Entry-Level Pricing
Thryv
Thryv Marketing Center
Starting at $244.00
Per Month
For local marketing and ads.
- Social Media Management
- Enhanced Local Listings (64 key sites)
- Online Review Management
Zoho CRM Plus
Zoho CRM Plus
$57.00
Per Month
Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey.
- CRM - Sales Force Automation
- Campaigns - Email Marketing Campaigns
- Desk - Customer Service Management
Free Trial
Thryv
No trial information availableZoho CRM Plus
Free Trial is available
Ratings
Meets Requirements
8.4
1,555
8.6
75
Ease of Use
7.5
1,578
8.4
77
Ease of Setup
7.2
931
8.2
57
Ease of Admin
7.9
899
8.6
30
Quality of Support
8.5
1,537
8.4
70
Has the product been a good partner in doing business?
8.5
894
8.6
29
Product Direction (% positive)
7.9
1,519
9.0
72
Features by Category
Sales Force Automation
8.5
457
|
Verified
8.7
52
|
Verified
Feature Not Available
7.8
48
|
Verified
7.9
406
|
Verified
8.2
49
|
Verified
8.1
433
|
Verified
8.3
48
|
Verified
7.2
257
8.1
44
|
Verified
8.1
391
|
Verified
8.3
45
|
Verified
7.8
335
|
Verified
8.3
44
|
Verified
7.7
317
|
Verified
8.0
46
|
Verified
7.7
342
8.4
45
|
Verified
Marketing Automation
8.7
461
|
Verified
8.2
48
|
Verified
8.7
448
|
Verified
8.3
49
|
Verified
8.4
442
|
Verified
8.5
49
|
Verified
7.7
357
|
Verified
8.2
44
|
Verified
Customer Support
7.7
349
8.2
46
|
Verified
8.0
386
|
Verified
8.0
51
|
Verified
8.0
396
|
Verified
7.8
51
|
Verified
7.5
340
7.5
47
|
Verified
7.8
343
8.0
50
|
Verified
Reporting & Analytics
7.9
412
|
Verified
8.6
52
|
Verified
8.2
457
|
Verified
8.3
51
|
Verified
7.2
324
8.3
46
|
Verified
Mobile & Social
7.8
181
|
Verified
8.3
48
|
Verified
8.0
199
|
Verified
8.2
48
|
Verified
7.6
340
|
Verified
8.5
45
|
Verified
Platform
8.1
320
|
Verified
8.7
34
|
Verified
8.3
306
8.5
36
|
Verified
8.5
334
|
Verified
8.4
35
|
Verified
7.5
231
7.9
34
|
Verified
7.6
248
8.0
35
|
Verified
7.7
278
|
Verified
8.0
35
|
Verified
8.4
343
|
Verified
8.6
37
|
Verified
7.6
270
8.3
34
|
Verified
Integration
7.9
318
|
Verified
8.4
35
|
Verified
8.0
306
|
Verified
8.1
36
|
Verified
7.9
277
|
Verified
8.1
33
|
Verified
Generative AI
6.6
111
8.1
27
Agentic AI - CRM
Not enough data
7.4
14
Not enough data
8.3
14
Not enough data
8.1
15
Not enough data
8.0
14
Not enough data
7.9
14
Not enough data
8.1
14
6.3
5
8.3
14
Email Marketing
8.4
574
|
Verified
Not enough data
8.5
560
|
Verified
Not enough data
8.2
548
|
Verified
Not enough data
8.6
548
|
Verified
Not enough data
Online Marketing
7.9
516
|
Verified
Not enough data
7.9
463
|
Verified
Not enough data
7.2
365
|
Verified
Not enough data
7.6
481
|
Verified
Not enough data
7.6
379
Not enough data
Lead Management
8.3
492
|
Verified
Not enough data
8.1
471
|
Verified
Not enough data
8.4
478
|
Verified
Not enough data
7.9
403
|
Verified
Not enough data
8.4
479
|
Verified
Not enough data
7.7
411
|
Verified
Not enough data
8.3
477
|
Verified
Not enough data
8.3
480
|
Verified
Not enough data
Campaign Management
8.2
456
|
Verified
Not enough data
8.1
409
Not enough data
7.9
374
|
Verified
Not enough data
7.2
324
Not enough data
Social
7.1
309
|
Verified
Not enough data
7.6
346
|
Verified
Not enough data
7.6
338
|
Verified
Not enough data
7.4
332
|
Verified
Not enough data
7.3
319
|
Verified
Not enough data
Reporting & Analytics
8.0
518
|
Verified
Not enough data
7.5
404
|
Verified
Not enough data
7.3
372
|
Verified
Not enough data
7.5
363
|
Verified
Not enough data
6.9
330
Not enough data
Platform
7.9
391
|
Verified
Not enough data
8.0
356
|
Verified
Not enough data
8.2
383
|
Verified
Not enough data
7.3
265
|
Verified
Not enough data
7.5
270
|
Verified
Not enough data
8.2
380
|
Verified
Not enough data
7.4
299
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
374
|
Verified
Not enough data
7.8
347
|
Verified
Not enough data
7.8
342
|
Verified
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
7.6
104
Not enough data
6.4
87
Not enough data
6.8
87
Not enough data
7.4
95
Not enough data
Edit
7.4
93
Not enough data
7.9
102
Not enough data
7.5
88
Not enough data
Logistics
7.3
96
Not enough data
7.1
92
Not enough data
7.6
93
Not enough data
7.7
90
Not enough data
Generative AI
5.5
48
Not enough data
5.5
48
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
111
|
Verified
Not enough data
8.5
98
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.7
109
|
Verified
Not enough data
Performance
8.7
117
|
Verified
Not enough data
8.7
120
|
Verified
Not enough data
Payment Processing
8.9
55
Not enough data
9.2
64
Not enough data
9.3
60
Not enough data
8.8
53
Not enough data
Administration
8.9
55
Not enough data
8.8
46
Not enough data
8.1
61
Not enough data
Feature Not Available
Not enough data
8.5
50
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Payment Options
8.5
45
Not enough data
9.4
63
Not enough data
Security
Feature Not Available
Not enough data
Platform
8.5
50
Not enough data
8.6
44
Not enough data
Content & Collaboration
8.9(won by default)
141
Not enough data
8.3(won by default)
140
Not enough data
8.3(won by default)
124
Not enough data
8.0(won by default)
116
Not enough data
8.4(won by default)
127
Not enough data
8.7(won by default)
110
Not enough data
Social Management
8.8(won by default)
160
Not enough data
8.9(won by default)
171
Not enough data
8.8(won by default)
166
Not enough data
8.9(won by default)
163
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
110
Not enough data
8.6(won by default)
52
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
8.0
63
Not enough data
7.7
67
Not enough data
7.3
61
Not enough data
7.4
61
Not enough data
Page Optimization
7.1
45
Not enough data
7.4
58
Not enough data
6.8
47
Not enough data
6.1
43
Not enough data
Integrations
7.2
55
Not enough data
8.4
61
Not enough data
7.6
54
Not enough data
Generative AI
6.6
18
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Lead Monitoring
8.2
98
Not enough data
8.0
93
Not enough data
7.1
81
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
7.4
84
Not enough data
7.9
90
Not enough data
6.4
70
Not enough data
7.4
85
Not enough data
Analytics
8.2
90
Not enough data
7.7
93
Not enough data
Customization
7.7
97
Not enough data
8.1
94
Not enough data
7.9
94
Not enough data
7.8
88
Not enough data
Notifications
8.9
79
Not enough data
8.9
79
Not enough data
9.0
77
Not enough data
Settings
8.6
71
Not enough data
8.9
78
Not enough data
8.9
79
Not enough data
Personalization
8.9
75
Not enough data
8.9
74
Not enough data
Integrations
8.6
68
Not enough data
9.1
74
Not enough data
8.7
74
Not enough data
8.1
61
Not enough data
8.6
74
Not enough data
Generative AI
7.5
36
Not enough data
7.3
31
Not enough data
7.4
30
Not enough data
7.4
30
Not enough data
7.3
30
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
7.5
27
Not enough data
7.5
26
Not enough data
7.2
26
Not enough data
Discovery
7.6
27
Not enough data
7.1
26
Not enough data
6.9
21
Not enough data
Management
6.8
21
Not enough data
7.6
22
Not enough data
Platform
6.9
22
Not enough data
6.9
25
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Incentives
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
9.0
5
Personalization
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.3
5
Administrative
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Consumer Intelligence
8.6
136
|
Verified
Not enough data
8.4
136
|
Verified
Not enough data
8.2
132
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
7.8
110
|
Verified
Not enough data
8.8
147
|
Verified
Not enough data
Media Monitoring
8.9
152
|
Verified
Not enough data
8.8
153
|
Verified
Not enough data
8.6
142
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.2
41
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Thryv and Zoho CRM Plus are categorized as CRM
Unique Categories
Zoho CRM Plus is categorized as Sales Performance Management, Customer Journey Analytics, and AI Sales Assistant
Reviews
Reviewers' Company Size
Thryv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.8%
Health, Wellness and Fitness
6.9%
Professional Training & Coaching
5.7%
Real Estate
5.1%
Construction
4.9%
Other
63.6%
Information Technology and Services
19.8%
Computer Software
11.6%
Financial Services
7.0%
Accounting
7.0%
Marketing and Advertising
4.7%
Other
50.0%
Alternatives
Discussions
What is Thryv software?
3 Comments
JM
A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!Read more
What else should I be using to fully benefit from the platform?
3 Comments
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
What are key features of a CRM system?
1 Comment
AR
Certain key features are customization, lead management, workflow automation, etc. A little advanced features are like sales forecasting and analytics.Read more
What apps come with Zoho CRM Plus?
1 Comment
SD
Zoho Desk, Zoho Projects, Zoho Sales IQ, Zoho CliqRead more
Zoho CRM Plus has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
