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Compare Tealium Customer Data Hub and xMatters 
Featured Products
At a Glance
Market Segments
Enterprise (51.2% of reviews)
Enterprise (64.5% of reviews)
Entry-Level Pricing
Contact Us
Free 10 Users Per Month
Tealium Customer Data Hub
Star Rating
(406)4.3 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Tealium Customer Data HubxMatters
Star Rating
(703)4.5 out of 5
Market Segments
Enterprise (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Learn more about xMattersTealium Customer Data Hub vs xMatters
When assessing the two solutions, reviewers found xMatters easier to use, set up, and administer. Reviewers also preferred doing business with xMatters overall.
- Reviewers felt that xMatters meets the needs of their business better than Tealium Customer Data Hub.
- When comparing quality of ongoing product support, reviewers felt that xMatters is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of xMatters over Tealium Customer Data Hub.
Pricing
Entry-Level Pricing
Tealium Customer Data Hub
Custom
Contact Us
Tealium AudienceStream CDP is priced based on the number of events collected with included service hours based on the volume tier.
- Discounts are available for solution bundles which include Tealium AudienceStream CDP along with the full suite of Tealium products, the Tealium Customer Data Hub.
- For a quote, please contact us to determine pricing at your volume level.
xMatters
Free
Free
10 Users Per Month
Helps small teams automate away issues - for free
- Global on-call scheduling
- Manage shifts
- On-Call Reminders
Free Trial
Tealium Customer Data Hub
No trial information availablexMatters
Free Trial is available
Ratings
Meets Requirements
8.7
322
9.1
499
Ease of Use
7.7
320
8.8
515
Ease of Setup
7.6
214
8.8
293
Ease of Admin
7.9
180
8.8
183
Quality of Support
8.9
307
9.1
424
Has the product been a good partner in doing business?
8.9
176
9.3
175
Product Direction (% positive)
8.8
315
9.2
484
Features by Category
Administration
7.3
17
Not enough data
7.5
16
Not enough data
6.8
16
Not enough data
6.8
17
Not enough data
Management
7.3
14
Not enough data
7.0
15
Not enough data
7.3
15
Not enough data
6.7
15
Not enough data
7.8
15
Not enough data
Compliance
8.4
17
Not enough data
6.9
17
Not enough data
7.7
17
Not enough data
7.2
17
Not enough data
Security
7.8
15
Not enough data
8.3
15
Not enough data
7.7
15
Not enough data
Data Quality
7.7
16
Not enough data
7.2
15
Not enough data
8.0
15
Not enough data
Maintainence
8.1
15
Not enough data
8.2
15
Not enough data
Generative AI
5.3
10
Not enough data
5.5
10
Not enough data
Agentic AI - Data Governance
7.4
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Data Sourcing
8.3
117
|
Verified
Not enough data
8.5
115
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
114
|
Verified
Not enough data
Intelligence
7.6
104
|
Verified
Not enough data
7.0
85
|
Verified
Not enough data
7.1
88
|
Verified
Not enough data
Monitoring
Not enough data
9.3
296
Not enough data
9.5
321
|
Verified
Not enough data
9.1
299
|
Verified
Not enough data
7.5
22
Management Tools
Not enough data
9.1
290
Not enough data
9.1
292
|
Verified
Not enough data
9.0
275
|
Verified
Generative AI
Not enough data
8.3
72
Not enough data
8.4
74
Agentic AI - Incident Management
Not enough data
6.7
17
Not enough data
6.5
13
Not enough data
8.6
21
Not enough data
8.1
15
Not enough data
6.9
12
Not enough data
7.3
13
Not enough data
7.3
15
Functionality
7.3
16
Not enough data
7.7
16
Not enough data
8.0
16
Not enough data
8.2
16
Not enough data
7.9
16
Not enough data
7.5
16
Not enough data
7.0
16
Not enough data
7.1
16
Not enough data
7.9
15
Not enough data
Platform Basics
8.1
30
Not enough data
7.8
30
Not enough data
Platform Data
8.0
31
Not enough data
8.3
31
Not enough data
8.2
31
Not enough data
7.8
31
Not enough data
Platform Additional Functionality
7.7
31
Not enough data
7.8
31
Not enough data
7.8
31
Not enough data
Agentic AI - Customer Journey Analytics
8.4
21
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
ServiceNow Apps
Not enough data
9.3
73
Not enough data
9.4
73
Agentic AI - ServiceNow Store Apps
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.6
6
Development
7.9
16
Not enough data
7.6
16
Not enough data
Management
8.8
16
Not enough data
8.1
16
Not enough data
Integration Options
8.4
16
Not enough data
7.7
16
Not enough data
8.3
16
Not enough data
8.2
15
Not enough data
Management
7.8
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
Functionality
7.8
9
Not enough data
7.6
9
Not enough data
8.7
9
Not enough data
7.8
9
Not enough data
Security
8.7
9
Not enough data
8.5
9
Not enough data
Generative AI
Not enough data
Feature Not Available
Agentic AI - IT Alerting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tealium Customer Data Hub and xMatters share no categories
Unique Categories
Tealium Customer Data Hub is categorized as Consent Management Platform (CMP), Data Governance, Identity Resolution, Tag Management Systems, Customer Journey Analytics, Customer Data Platform (CDP), Stream Analytics, E-Commerce Data Integration, and Master Data Management (MDM)
Reviews
Reviewers' Company Size
Tealium Customer Data Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
xMatters
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
8.2%
Retail
7.1%
Information Technology and Services
6.0%
Marketing and Advertising
4.9%
Insurance
4.9%
Other
68.8%
Information Technology and Services
20.4%
Financial Services
9.1%
Computer Software
7.4%
Hospital & Health Care
6.5%
Banking
5.1%
Other
51.6%
Alternatives
Discussions
Can you supply any details about the deployment process?
1 Comment
Official Response from Tealium Customer Data Hub
Our standard net new deployment of our Universal Data Hub is 90 days. Deployment of AudienceStream alone may be shorter depending on steps already completed...Read more
How many product partnerships do you have?
1 Comment
Official Response from Tealium Customer Data Hub
We have over one thousand integration points with close to nine hundred different technologies, covering both client-side and server-side data management...Read more
What constitutes the primary key for your CDP solution?
1 Comment
Official Response from Tealium Customer Data Hub
Tealium supports more than one unique ID, and you can declare as many as necessary. In Tealium’s system, there is not one unique or master ID, but rather the...Read more
What is xMatters Flow Designer?
1 Comment
Official Response from xMatters
Flow Designer is a visual workflow builder for incident management. With it, our customers can easily orchestrate communication across their enterprise...Read more
Is Flow Designer available for all customer subscription levels, including Free?
1 Comment
Official Response from xMatters
Yes, Flow Designer is available for all product tiers at no additional charge: Free, Starter, Base,& Advanced.We want every customer to get the most value...Read more
Who is xMatters?
1 Comment
Official Response from xMatters
xMatters is a digital service availability platform that helps enterprises prevent, manage, and resolve IT incidents. Organizations rely on xMatters to...Read more
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