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Compare Synup and Zoho Social 
Featured Products
At a Glance
Market Segments
Small-Business (75.4% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Synup
Star Rating
(316)4.5 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupZoho Social
Star Rating
(2,841)4.6 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in user experience, with many praising its intuitive UI design that simplifies social media management. Users appreciate the ability to post across multiple platforms simultaneously, making it a favorite for those managing personal and business accounts alike.
- According to verified reviews, Synup shines in its ability to manage business listings across various search engines, enhancing SEO visibility. Users highlight its centralized dashboard, which allows for easy updates and consistent online presence, making it a strong choice for businesses focused on local search optimization.
- Users say that Zoho Social offers a quick and straightforward setup process, which is particularly beneficial for small businesses looking to get started with social media management without a steep learning curve. Reviewers mention that the platform is easy for virtual assistants to use, streamlining daily operations.
- Reviewers mention that while Synup provides robust features for managing business information, it may not be as comprehensive in social media analytics compared to Zoho Social. Users have noted that Zoho's analytics tools are more advanced, allowing for deeper insights into post performance and audience engagement.
- G2 reviewers highlight that Zoho Social has a significantly larger user base, with over 2,700 reviews compared to Synup's 312. This larger volume of feedback contributes to a more reliable understanding of its strengths and weaknesses, particularly in areas like ease of use and customer support.
- According to recent user feedback, Synup's strength lies in its quality of support, with users rating it highly for responsiveness and assistance. However, some users feel that Zoho Social's support could improve, despite its overall higher satisfaction ratings, indicating a potential area for growth.
Pricing
Entry-Level Pricing
Synup
No pricing availableZoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Free Trial
Synup
No trial information availableZoho Social
Free Trial is available
Ratings
Meets Requirements
9.0
253
8.9
2,346
Ease of Use
8.9
257
9.2
2,360
Ease of Setup
8.9
186
9.3
1,615
Ease of Admin
8.8
147
9.2
1,494
Quality of Support
9.2
250
8.7
1,905
Has the product been a good partner in doing business?
8.9
148
9.0
1,381
Product Direction (% positive)
9.2
245
9.3
2,277
Features by Category
Social Analytics
10.0(won by 1.9)
31
8.1
697
10.0(won by 1.5)
31
8.5
894
10.0(won by 1.2)
31
8.8
936
10.0(won by default)
30
Feature Not Available
10.0(won by 1.5)
30
8.5
765
10.0(won by 1.7)
31
8.3
189
9.8(won by 1.8)
32
8.0
180
Reports & Dashboards
9.9(won by 1.4)
31
8.5
819
9.9(won by 1.2)
32
8.7
805
10.0(won by 1.2)
31
8.8
847
10.0(won by 2.1)
30
7.9
179
Agentic AI - Social Media Analytics
10.0(won by 1.9)
5
8.1
17
10.0(won by 2.0)
5
8.0
15
10.0(won by 2.0)
5
8.0
16
10.0(won by 2.2)
5
7.8
16
10.0(won by 1.9)
5
8.1
16
Business Tools
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Not enough data
Customer Tools
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Not enough data
Performance
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Not enough data
Local Search Optimization
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Not enough data
Content & Collaboration
9.9
61
9.1
512
9.9
59
8.6
473
9.9
59
8.8
456
9.9
59
8.6
419
9.9
59
8.9
440
9.9
59
8.5
378
Social Management
9.9
63
Feature Not Available
9.9
62
Feature Not Available
9.9
60
Feature Not Available
9.9
61
Feature Not Available
9.8
61
Feature Not Available
9.9
61
8.8
376
9.8
32
8.6
230
Agentic AI - Social Media Management
10.0
5
7.6
58
10.0
5
7.8
56
10.0
5
8.2
56
10.0
5
8.0
54
10.0
5
8.1
53
10.0
5
7.8
55
10.0
5
8.1
52
Visual UGC
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Not enough data
Integrations
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Not enough data
Support
9.8
42
Not enough data
9.8
42
Not enough data
Performance
9.8
40
Not enough data
9.5
43
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.9
126
|
Verified
Not enough data
8.8
108
Not enough data
8.8
110
|
Verified
Not enough data
Reporting
8.6
97
Not enough data
8.8
104
|
Verified
Not enough data
8.9
128
|
Verified
Not enough data
Media Monitoring
8.7
113
|
Verified
Not enough data
8.6
114
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
8.8
100
Not enough data
Generative AI
9.1
55
Not enough data
Agentic AI - Online Reputation Management
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Synup and Zoho Social are categorized as Social Media Management, Social Media Analytics, and Social Media Suites
Unique Categories
Synup is categorized as Store Locator, Customer Advocacy, User-Generated Content, Local Listing Management, Local SEO, Online Reputation Management, and Multi-Location Marketing Platforms
Zoho Social has no unique categories
Reviews
Reviewers' Company Size
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.8%
Financial Services
5.2%
Retail
4.9%
Information Technology and Services
3.2%
Health, Wellness and Fitness
3.2%
Other
44.7%
Marketing and Advertising
14.1%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.2%
Retail
3.1%
Other
69.1%
Discussions
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
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