Compare SubItUp and When I Work 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$0.83 1 Employee Per Month
$2.50 1 user Per Month
SubItUp
Star Rating
(14)4.1 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.83 1 Employee Per Month
Browse all 3 pricing plansWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that When I Work excels in user experience, with many praising its intuitive design and ease of navigation. Users appreciate how the platform integrates seamlessly with payroll systems, making tasks like importing hours straightforward and efficient.
- Users say that SubItUp offers valuable features for personalized schedule management, allowing employees to view their own schedules in a less cluttered format. This flexibility is highlighted by the ability to swap shifts easily, which many find enhances their control over work-life balance.
- Reviewers mention that When I Work stands out for its robust customer support, with users noting quick response times and helpful assistance when issues arise. This level of support contributes to a more positive overall experience, especially for small businesses that may need extra guidance.
- According to verified reviews, SubItUp is appreciated for its ability to manage schedules for multiple employees and automate shift creation. However, some users feel that the interface can become cluttered, which may detract from the overall usability compared to When I Work's cleaner aesthetic.
- G2 reviewers highlight that When I Work has a strong focus on employee communication, with features that facilitate team messaging and updates about shift changes. This aspect is particularly beneficial for fostering a collaborative work environment, which some users feel is lacking in SubItUp.
- Users report that while both platforms have their strengths, When I Work generally receives higher satisfaction ratings across various metrics, including ease of use and overall quality. This is reflected in the positive feedback regarding its aesthetic appeal and user-friendly navigation, making it a preferred choice for many small businesses.
Pricing
Entry-Level Pricing
SubItUp
Simplify
$0.83
1 Employee Per Month
For small teams of 30 staff or less. Untangle the mess that scheduling can be for your team with intelligent, automated features that will save you days each week.
- Employee Management
- Auto Schedule Generation
- 100% Conflict Free
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
SubItUp
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.7
9
8.8
313
Ease of Use
8.1
9
8.7
317
Ease of Setup
Not enough data
8.7
179
Ease of Admin
Not enough data
8.8
168
Quality of Support
8.3
8
8.4
250
Has the product been a good partner in doing business?
Not enough data
8.7
159
Product Direction (% positive)
8.8
10
8.9
299
Features by Category
Employee Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Taxes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Feature Not Available
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Time Tracking
Not enough data
8.9
96
Not enough data
8.6
85
Not enough data
8.9
69
Client Invoicing
Feature Not Available
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
89
Administration
Not enough data
8.3
65
Not enough data
8.8
83
Not enough data
8.9
91
Not enough data
8.7
63
Not enough data
8.8
84
Platform
Not enough data
8.5
68
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
90
Not enough data
8.9
84
Not enough data
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Feature Not Available
7.9
51
Not enough data
8.6
76
Not enough data
8.9
78
Not enough data
8.8
77
Not enough data
8.2
61
Not enough data
8.6
76
Workforce Management Platform Features
5.7
5
8.4
76
8.8
8
9.2
120
9.2
6
8.9
107
Not enough data
8.9
100
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
69
8.7
5
8.7
89
7.6
7
8.7
104
6.9
7
8.3
102
Categories
Categories
Shared Categories
SubItUp and When I Work are categorized as Workforce Management, Time & Attendance, Employee Scheduling, and Time Tracking
Reviews
Reviewers' Company Size
SubItUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
50.0%
Recreational Facilities and Services
14.3%
Hospitality
14.3%
Staffing and Recruiting
7.1%
Health, Wellness and Fitness
7.1%
Other
7.1%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Alternatives
Discussions
SubItUp has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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