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Compare SubItUp and When I Work 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (60.1% of reviews)
Entry-Level Pricing
$0.83 1 Employee Per Month
$2.50 1 user Per Month
SubItUp
Star Rating
(14)4.1 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.83 1 Employee Per Month
Browse all 3 pricing plansWhen I Work
Star Rating
(361)4.4 out of 5
Market Segments
Small-Business (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that When I Work excels in user satisfaction, receiving a significantly higher overall score compared to SubItUp. Users appreciate its intuitive interface, noting that it is "very easy to use" and "menu driven," which simplifies navigation and scheduling tasks.
- Users say that When I Work's implementation process is quick and straightforward, with many highlighting the "great mobile app" that supports staffing and communication effectively. In contrast, SubItUp has fewer recent reviews, which may indicate less user engagement and feedback on its setup experience.
- Reviewers mention that When I Work provides robust features for shift scheduling, with a score of 9.1 in this area. Users find it easy to execute and communicate scheduling needs, while SubItUp, although it offers personalized schedule planning, has received mixed feedback regarding its overall usability and cluttered interface.
- According to verified reviews, When I Work stands out for its quality of support, with users rating it highly for responsiveness and helpfulness. In comparison, SubItUp's support features are less frequently mentioned, which may leave users wanting more in terms of assistance.
- Users highlight that When I Work's self-service capabilities empower employees to manage their schedules effectively, with features that allow for easy shift swapping and communication. SubItUp also offers similar functionalities, but some users feel it lacks the same level of freedom and clarity in managing their schedules.
- G2 reviewers indicate that When I Work is particularly well-suited for small businesses, with a majority of its reviews coming from this segment. This focus on small business needs is reflected in its features, which are designed to streamline operations, while SubItUp, although also targeting small businesses, has a smaller user base and fewer reviews to support its effectiveness.
Pricing
Entry-Level Pricing
SubItUp
Simplify
$0.83
1 Employee Per Month
For small teams of 30 staff or less. Untangle the mess that scheduling can be for your team with intelligent, automated features that will save you days each week.
- Employee Management
- Auto Schedule Generation
- 100% Conflict Free
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
SubItUp
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.7
9
8.8
303
Ease of Use
8.1
9
8.7
307
Ease of Setup
Not enough data
8.7
170
Ease of Admin
Not enough data
8.8
159
Quality of Support
8.3
8
8.4
245
Has the product been a good partner in doing business?
Not enough data
8.7
151
Product Direction (% positive)
8.8
10
8.9
289
Features by Category
Employee Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Taxes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Feature Not Available
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Time Tracking
Not enough data
8.9
96
Not enough data
8.6
85
Not enough data
8.9
69
Client Invoicing
Feature Not Available
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
89
Administration
Not enough data
8.3
65
Not enough data
8.8
83
Not enough data
8.9
91
Not enough data
8.7
63
Not enough data
8.8
84
Platform
Not enough data
8.5
68
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
90
Not enough data
8.9
84
Not enough data
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Feature Not Available
7.9
51
Not enough data
8.6
76
Not enough data
8.9
77
Not enough data
8.8
76
Not enough data
8.2
61
Not enough data
8.6
76
Workforce Management Platform Features
5.7
5
8.4
74
8.8
8
9.2
112
9.2
6
8.9
101
Not enough data
8.9
97
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
67
8.7
5
8.7
88
7.6
7
8.7
102
6.9
7
8.4
100
Categories
Categories
Shared Categories
SubItUp and When I Work are categorized as Workforce Management, Time & Attendance, Employee Scheduling, and Time Tracking
Reviews
Reviewers' Company Size
SubItUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
50.0%
Recreational Facilities and Services
14.3%
Hospitality
14.3%
Staffing and Recruiting
7.1%
Health, Wellness and Fitness
7.1%
Other
7.1%
Hospital & Health Care
9.8%
Retail
7.5%
Hospitality
5.8%
Food & Beverages
5.8%
Consumer Services
4.9%
Other
66.2%
Alternatives
Discussions
SubItUp has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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