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At a Glance
Market Segments
Small-Business (41.5% of reviews)
Enterprise (39.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Meltwater
Star Rating
(2,477)4.0 out of 5
Market Segments
Small-Business (41.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSignal AI
Star Rating
(173)4.3 out of 5
Market Segments
Enterprise (39.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Signal AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Meltwater excels in its "Quality of Support" with a score of 8.5, while Signal AI has a slightly higher score of 9.1. Reviewers mention that Signal AI's support team is particularly responsive and helpful, making it a strong choice for businesses needing reliable assistance.
- Reviewers mention that Meltwater's "Social Analytics" features, such as "Competitor Analysis" and "Sentiment Analysis," score lower than those of Signal AI, which has a more robust offering in this area. Users on G2 highlight that Signal AI provides deeper insights into social media performance, making it a better option for brands focused on social engagement.
- Users say that Meltwater's "Content Calendar" feature is well-received with a score of 8.1, but Signal AI's overall content management capabilities, including "Content Creation" and "Approval Workflows," are rated higher, indicating a more streamlined process for managing content across teams.
- G2 users report that Meltwater's "Media Distribution" feature scores an impressive 8.2, but Signal AI's "Campaign Analytics" at 8.1 is noted for providing more actionable insights, helping users optimize their campaigns effectively.
- Reviewers mention that while both platforms offer "Custom Reports," Signal AI's reporting capabilities, including "Dashboards" and "Report Customizability," are rated higher, allowing users to tailor their analytics to better fit their specific needs.
- Users on G2 report that Meltwater's "Geographic Coverage" is strong, particularly in "Local Media" with a score of 7.7, but Signal AI outperforms in "National Media" and "International Media," making it a better choice for businesses with a broader reach.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableSignal AI
No pricing availableFree Trial
Meltwater
No trial information availableSignal AI
Free Trial is available
Ratings
Meets Requirements
7.9
2,125
8.3
145
Ease of Use
7.8
2,159
8.0
146
Ease of Setup
7.8
1,139
8.1
71
Ease of Admin
8.1
925
8.1
39
Quality of Support
8.5
2,050
9.1
139
Has the product been a good partner in doing business?
8.4
931
8.9
38
Product Direction (% positive)
8.0
2,108
8.6
128
Features by Category
Social Analytics
7.8(won by default)
522
Not enough data
7.7(won by default)
510
Not enough data
8.0(won by default)
515
Not enough data
6.8(won by default)
373
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
391
Not enough data
7.1(won by default)
421
Not enough data
Reports & Dashboards
7.6(won by default)
541
Not enough data
8.0(won by default)
561
Not enough data
7.9(won by default)
478
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
7.6
9
Not enough data
5.6
9
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
Not enough data
5.7
9
Not enough data
3.7
9
Not enough data
3.7
9
Platform Content
Not enough data
5.7
9
Platform Reporting
Not enough data
8.0
9
Not enough data
7.6
9
Content & Collaboration
8.1
236
Not enough data
7.4
209
Not enough data
7.3
200
Not enough data
7.4
201
Not enough data
8.0
226
Not enough data
7.6
210
Not enough data
Social Management
8.3
278
Not enough data
7.8
265
Not enough data
7.4
235
Not enough data
7.9
273
Not enough data
6.5
206
Not enough data
7.1
206
Not enough data
7.3
98
Not enough data
Agentic AI - Social Media Management
5.7
22
Not enough data
5.8
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.0
21
Not enough data
Media Channels
7.3
630
7.2
95
7.2
653
7.5
104
8.5
724
8.9
114
Geographic Coverage
7.7
699
8.2
109
8.2
707
8.9
113
7.6
633
8.4
105
Reporting
8.2
705
8.3
111
8.1
693
8.2
109
7.9
685
8.1
110
7.9
709
8.3
112
Agentic AI - Media Monitoring
6.3
81
7.3
5
6.2
79
7.3
5
6.2
78
7.3
5
6.2
79
7.3
5
Feature Not Available
Not enough data
Generative AI
6.5
285
6.1
48
6.6
280
6.3
47
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
41
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.0
795
Not enough data
7.3
698
Not enough data
8.1
507
Not enough data
8.3
517
Not enough data
7.8
481
Not enough data
7.8
473
Not enough data
Agentic AI - Social Media Listening Tools
6.4
81
Not enough data
6.3
80
Not enough data
6.2
80
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
775
Not enough data
7.9
783
Not enough data
8.0
477
Not enough data
7.8
459
Not enough data
Brand Signals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
7.8
202
Not enough data
7.8
204
Not enough data
8.0
208
Not enough data
7.7
198
Not enough data
7.4
195
Not enough data
6.9
161
Not enough data
7.4
169
Not enough data
8.0
198
Not enough data
7.9
199
Not enough data
7.7
184
Not enough data
Feature Not Available
Not enough data
6.7
147
Not enough data
6.7
133
Not enough data
6.3
114
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
4.7
6
Not enough data
Feature Not Available
Not enough data
5.3
6
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
154
6.0
28
6.6
151
6.5
28
Data Sources - Risk Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis & Reporting - Risk Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
479
Not enough data
7.9
412
Not enough data
8.0
388
Not enough data
Outreach
8.1
425
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
473
Not enough data
8.3
360
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Signal AI are categorized as Media Monitoring, Social Media Listening Tools, and PR Analytics
Unique Categories
Meltwater is categorized as Influencer Marketing Platforms, Media and Influencer Targeting, Audience Intelligence Platforms, Social Media Analytics, Social Media Management, and Social Media Suites
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Signal AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.0%
Other
54.4%
Public Relations and Communications
24.6%
Financial Services
17.5%
Higher Education
4.7%
Information Technology and Services
4.1%
Marketing and Advertising
2.9%
Other
46.2%
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Signal AI has no discussions with answers
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