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At a Glance
Market Segments
Small-Business (41.6% of reviews)
Enterprise (39.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Meltwater
Star Rating
(2,489)4.1 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSignal AI
Star Rating
(173)4.3 out of 5
Market Segments
Enterprise (39.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Signal AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, with robust social media listening and monitoring capabilities. Users appreciate its global coverage, which offers a broad perspective on brand presence and performance.
- Users say that Meltwater's platform is highly customizable, featuring dashboards that allow for brilliant automated analytics, including daily reports. This level of customization is often highlighted as a significant advantage for users looking to tailor their monitoring experience.
- Reviewers mention that while Signal AI has strong AI integration, which helps in resolving specific problems, it may not match the extensive media monitoring capabilities of Meltwater. Users enjoy the tailored platform experience but note that it lacks the same breadth of coverage.
- According to verified reviews, Meltwater's customer service is frequently praised for being responsive and helpful, which enhances the overall user experience. In contrast, Signal AI users have not highlighted support as a standout feature, indicating a potential area for improvement.
- G2 reviewers highlight that both platforms offer effective dashboards, but Signal AI's dashboards are noted for their ability to run comprehensive searches across various media outlets. This feature is particularly appreciated by users who need detailed insights on specific topics or competitors.
- Users report that Meltwater's ease of use is commendable, especially after the initial setup, which is described as intuitive. In comparison, while Signal AI also scores well in usability, some users feel that Meltwater provides a more seamless experience once fully implemented.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableSignal AI
No pricing availableFree Trial
Meltwater
No trial information availableSignal AI
Free Trial is available
Ratings
Meets Requirements
7.9
2,134
8.3
145
Ease of Use
7.9
2,168
8.0
146
Ease of Setup
7.8
1,148
8.1
71
Ease of Admin
8.1
929
8.1
39
Quality of Support
8.6
2,059
9.1
139
Has the product been a good partner in doing business?
8.4
935
8.9
38
Product Direction (% positive)
8.0
2,117
8.6
128
Features by Category
Social Analytics
7.8(won by default)
524
Not enough data
7.7(won by default)
512
Not enough data
8.0(won by default)
517
Not enough data
6.8(won by default)
375
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
393
Not enough data
7.1(won by default)
424
Not enough data
Reports & Dashboards
7.7(won by default)
543
Not enough data
8.0(won by default)
563
Not enough data
7.9(won by default)
480
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
7.6
9
Not enough data
5.6
9
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
Not enough data
5.7
9
Not enough data
3.7
9
Not enough data
3.7
9
Platform Content
Not enough data
5.7
9
Platform Reporting
Not enough data
8.0
9
Not enough data
7.6
9
Content & Collaboration
8.1
237
Not enough data
7.4
210
Not enough data
7.3
201
Not enough data
7.5
202
Not enough data
8.0
227
Not enough data
7.6
211
Not enough data
Social Management
8.3
279
Not enough data
7.8
266
Not enough data
7.4
236
Not enough data
7.9
274
Not enough data
6.5
207
Not enough data
7.1
207
Not enough data
7.3
99
Not enough data
Agentic AI - Social Media Management
5.8
23
Not enough data
6.0
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.1
22
Not enough data
Media Channels
7.3
633
7.2
95
7.2
655
7.5
104
8.5
728
8.9
114
Geographic Coverage
7.8
701
8.2
109
8.2
709
8.9
113
7.6
635
8.4
105
Reporting
8.2
707
8.3
111
8.1
695
8.2
109
7.9
687
8.1
110
7.9
712
8.3
112
Agentic AI - Media Monitoring
6.3
82
7.3
5
6.3
80
7.3
5
6.2
79
7.3
5
6.3
80
7.3
5
Feature Not Available
Not enough data
Generative AI
6.5
287
6.1
48
6.6
282
6.3
47
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.1
802
Not enough data
7.3
702
Not enough data
8.2
515
Not enough data
8.3
522
Not enough data
7.8
486
Not enough data
7.8
477
Not enough data
Agentic AI - Social Media Listening Tools
6.5
82
Not enough data
6.4
82
Not enough data
6.2
81
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
779
Not enough data
8.0
788
Not enough data
8.0
482
Not enough data
7.8
462
Not enough data
Brand Signals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
6.0
28
6.7
152
6.5
28
Data Sources - Risk Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis & Reporting - Risk Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
479
Not enough data
7.9
412
Not enough data
8.0
388
Not enough data
Outreach
8.1
425
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
473
Not enough data
8.3
360
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Signal AI are categorized as Media Monitoring, PR Analytics, and Social Media Listening Tools
Unique Categories
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Signal AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.6%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.0%
Other
54.5%
Public Relations and Communications
24.6%
Financial Services
17.5%
Higher Education
4.7%
Information Technology and Services
4.1%
Marketing and Advertising
2.9%
Other
46.2%
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Signal AI has no discussions with answers
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