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At a Glance
Market Segments
Mid-Market (45.0% of reviews)
Mid-Market (52.0% of reviews)
Entry-Level Pricing
$2,990.00 10 Learners Per Year
$4.46 300 user Per Year
ServiceSkills
Star Rating
(143)4.8 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
$2,990.00 10 Learners Per Year
Browse all 4 pricing plansiSpring LMS
Star Rating
(133)4.6 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4.46 300 user Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceSkills excels in "Quality of Support" with a score of 9.8, while iSpring Learn, although strong, has a slightly lower score of 9.5. Reviewers mention that ServiceSkills provides prompt and effective assistance, making it a reliable partner for businesses.
- Reviewers mention that ServiceSkills offers superior "Content Delivery and Tracking" capabilities, scoring 9.6 compared to iSpring Learn's 9.0. Users appreciate the detailed analytics and tracking features that help them monitor learner progress effectively.
- Users on G2 highlight that ServiceSkills shines in "Customer Training" with a score of 9.4, whereas iSpring Learn scores 8.4. Reviewers say that the training resources provided by ServiceSkills are comprehensive and user-friendly, enhancing the onboarding experience.
- G2 users report that ServiceSkills has a more robust "Manager Portals" feature, scoring 9.4 compared to iSpring Learn's 8.3. Users mention that the intuitive design of ServiceSkills' manager portals allows for easier oversight and management of training programs.
- Reviewers mention that while both platforms offer "Content Creation" tools, ServiceSkills scores 9.3, outperforming iSpring Learn's 8.5. Users appreciate the flexibility and ease of use in ServiceSkills' content creation features, which allow for more engaging training materials.
- Users say that ServiceSkills provides a better "Learning Paths" feature, scoring 9.6 against iSpring Learn's 8.4. Reviewers highlight that the customizable learning paths in ServiceSkills help tailor training to individual learner needs, enhancing overall engagement and effectiveness.
Pricing
Entry-Level Pricing
ServiceSkills
Up to 10 Learners Annually
$2,990.00
10 Learners Per Year
- Micro Group
iSpring LMS
300 users
$4.46
300 user Per Year
- Training management
- Analytics
- Content management
Free Trial
ServiceSkills
Free Trial is available
iSpring LMS
Free Trial is available
Ratings
Meets Requirements
9.5
128
8.6
112
Ease of Use
9.4
129
9.0
114
Ease of Setup
9.3
118
9.2
88
Ease of Admin
9.1
117
8.9
91
Quality of Support
9.8
126
9.3
107
Has the product been a good partner in doing business?
9.8
117
9.2
88
Product Direction (% positive)
9.6
119
9.3
110
Features by Category
Basics
Not enough data
9.4
6
Not enough data
9.7
6
Content
Not enough data
8.1
6
Not enough data
9.7
6
Not enough data
9.4
6
Performance
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
8.1
6
Training & eLearning
9.4
42
8.6
56
9.6
43
8.8
73
Feature Not Available
8.4
55
9.4
32
8.3
76
9.2
30
|
Verified
8.4
70
9.5
40
7.2
48
Training & eLearning
9.6
43
8.8
73
8.8
32
8.3
64
9.4
32
8.3
76
9.2
30
|
Verified
8.4
70
Training & eLearning
9.4
32
8.3
76
9.5
40
7.2
48
Knowledge Pages
Not enough data
6.5
11
Not enough data
7.9
11
Not enough data
6.8
11
Not enough data
7.0
11
Not enough data
6.2
11
Not enough data
8.3
12
Knowledge Dissemination
Not enough data
7.5
12
Not enough data
8.3
13
Not enough data
8.7
13
Not enough data
8.1
13
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
8.8
11
Not enough data
7.1
12
Not enough data
7.1
12
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Courses
8.2
34
Not enough data
9.4
40
Not enough data
9.4
40
Not enough data
8.4
35
Not enough data
9.1
37
Not enough data
8.3
33
Not enough data
Administration
9.3
36
Not enough data
9.5
36
Not enough data
9.5
37
Not enough data
Compatibility
7.3
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Healthcare Learning Management Systems (LMS)Hide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Process Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.3
12
Not enough data
8.1
13
Not enough data
7.7
13
Not enough data
8.2
13
Not enough data
7.7
13
Course Management
Not enough data
7.7
13
Not enough data
8.6
13
Not enough data
9.0
13
Not enough data
8.8
13
Not enough data
8.3
13
Platform
Not enough data
8.5
13
Not enough data
8.8
13
Not enough data
7.9
13
Onboarding
Not enough data
8.7
13
Not enough data
7.4
13
Not enough data
7.7
13
Generative AI
Not enough data
6.5
11
Platform Basics
Not enough data
7.5
16
Not enough data
8.6
17
Not enough data
8.5
16
Training & Learning
Not enough data
9.3
18
Not enough data
8.6
17
Not enough data
8.6
17
Not enough data
8.3
17
Not enough data
7.9
16
Data & Analytics
Not enough data
8.6
17
Not enough data
8.6
18
Not enough data
8.1
18
Generative AI
Not enough data
7.3
11
Not enough data
7.2
12
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting Analysis
Not enough data
7.8
13
Not enough data
9.0
13
Course Management
Not enough data
8.5
12
Not enough data
8.3
12
Integration
Not enough data
5.3
10
Not enough data
8.3
11
Customer Assistance
Not enough data
8.6
12
Platform Customization
Not enough data
7.8
12
Agentic AI - Online Learning Platform
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Learning Content - Ethics and Compliance Learning
Not enough data
6.1
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
6.7
6
Ethics - Ethics and Compliance Learning
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Compliance - Ethics and Compliance Learning
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.5
6
Certifications - Ethics and Compliance Learning
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.2
6
Reporting - Ethics and Compliance Learning
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.9
6
Course Authoring
Feature Not Available
8.6
58
Feature Not Available
7.3
42
9.1
29
8.4
56
Feature Not Available
7.7
48
Course Delivery
9.4
29
8.4
55
9.2
30
8.6
56
9.3
30
8.5
48
Course Management
Feature Not Available
7.5
48
8.7
21
8.5
52
9.2
26
8.4
55
8.4
20
8.4
47
LMS Marketplace
Feature Not Available
5.9
36
Feature Not Available
6.0
36
Feature Not Available
6.4
35
Interface
8.7
18
8.1
49
7.0
11
7.5
42
Training & eLearning
9.4
42
8.6
56
9.6
43
8.8
73
Feature Not Available
8.4
55
8.8
32
8.3
64
9.4
32
8.3
76
9.2
30
|
Verified
8.4
70
9.5
40
7.2
48
Generative AI
Feature Not Available
6.7
22
Feature Not Available
6.1
22
Feature Not Available
6.1
21
Agentic AI - Corporate Learning Management Systems
Feature Not Available
5.8
11
Feature Not Available
6.4
11
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceSkills and iSpring LMS are categorized as Corporate Learning Management Systems
Unique Categories
ServiceSkills is categorized as Online Course Providers
iSpring LMS is categorized as Customer Education, Healthcare Learning Management Systems (LMS), Knowledge Base, Microlearning Platforms, Ethics and Compliance Learning, Sales Training and Onboarding, eLearning Content, Training Management Systems, Learning Management System (LMS), Gamification, Online Learning Platform, and 360 Feedback Software
Reviews
Reviewers' Company Size
ServiceSkills
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iSpring LMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
5.7%
Hospital & Health Care
5.7%
Retail
5.0%
Consumer Services
5.0%
Automotive
5.0%
Other
73.6%
Information Technology and Services
5.5%
Transportation/Trucking/Railroad
4.7%
E-Learning
4.7%
Computer Software
4.7%
Manufacturing
3.9%
Other
76.4%
Discussions
Are these courses also for Learning Management Systems?
1 Comment
Official Response from ServiceSkills
Yes. You can add America’s favorite collection of service training courses to your Learning Management System. This entire online library of customer...Read more
What additional learning tools are included?
1 Comment
Official Response from ServiceSkills
Each module is a self-contained course which will improve the skills needed in today's competitive workplace. In addition to the award-winning streaming...Read more
Can you list the training content included?
1 Comment
Official Response from ServiceSkills
All the skills and techniques necessary to ensure your team keeps customers satisfied, collaborate better with co-workers and supervise more effectively. The...Read more
Is Self-Registration Available?
1 Comment
Official Response from iSpring LMS
Yes, Self-Registration is indeed available. It's no longer necessary to add users to your account manually before inviting people to view your content. Now...Read more
How do I upload my content to iSpring Learn?
1 Comment
Official Response from iSpring LMS
There are two ways you can upload your content to iSpring Learn:
- Using iSpring software (to upload presentations, quizzes, surveys, and interactions)
-...Read more
Can I white label my iSpring Learn portal or put my branding instead?
1 Comment
Official Response from iSpring LMS
Of course, you can! It is possible to customize your portal so that users would see the name of your company only.
- Customize your portal name,
- URL...Read more
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