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Compare Scribe and Whatfix 
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At a Glance
Market Segments
Small-Business (51.6% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Scribe
Star Rating
(680)4.8 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansWhatfix
Star Rating
(494)4.6 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixScribe vs Whatfix
When assessing the two solutions, reviewers found Scribe easier to use, set up, and administer. However, reviewers preferred doing business with Whatfix overall.
- Reviewers felt that Scribe meets the needs of their business better than Whatfix.
- When comparing quality of ongoing product support, reviewers felt that Whatfix is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Whatfix over Scribe.
Pricing
Entry-Level Pricing
Scribe
Basic
Free
Create and share step-by-step documentation for any process from your browser.
- Works with any web app
- Quick customization
- Shareable with link & embed
Whatfix
No pricing availableFree Trial
Scribe
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.2
609
8.8
338
Ease of Use
9.4
617
8.6
408
Ease of Setup
9.5
567
8.3
358
Ease of Admin
9.4
280
8.5
278
Quality of Support
9.3
308
9.7
338
Has the product been a good partner in doing business?
9.4
260
9.5
277
Product Direction (% positive)
9.5
596
9.7
323
Features by Category
User Analysis
Not enough data
8.0
156
Not enough data
8.1
172
User Support
Not enough data
8.2
163
Not enough data
8.0
142
Not enough data
8.0
144
Walkthrough Type
Not enough data
8.5
166
Not enough data
8.9
190
Platform Basics - Digital Adoption Platform
Not enough data
8.3
39
Not enough data
8.7
40
Analytics - Digital Adoption Platform
Not enough data
8.4
39
Functions - Digital Adoption Platform
Not enough data
8.2
38
Not enough data
8.5
43
Agentic AI - Digital Adoption Platform
Not enough data
7.2
28
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
51
Not enough data
7.8
47
Not enough data
7.6
46
Not enough data
7.5
46
Not enough data
7.2
41
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Guide Options
8.2
411
Not enough data
8.5
409
Not enough data
7.7
403
Not enough data
7.8
406
Not enough data
8.2
399
Not enough data
Guide Tools
8.0
395
Not enough data
8.3
399
Not enough data
8.6
407
Not enough data
7.9
387
Not enough data
Access Options
7.1
368
Not enough data
7.6
372
Not enough data
8.0
375
Not enough data
Platform Basics
9.6
385
Not enough data
Feature Not Available
Not enough data
8.7
376
Not enough data
Platform Content
8.4
193
Not enough data
8.1
368
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.7
369
Not enough data
8.4
357
Not enough data
Agentic AI - Screen and Video Capture
7.8
127
Not enough data
Task Tracking
8.0
328
Not enough data
7.5
321
Not enough data
8.1
324
Not enough data
Checklist Options
Feature Not Available
Not enough data
7.5
312
Not enough data
8.5
328
Not enough data
Software Availability
7.8
326
Not enough data
8.5
324
Not enough data
7.0
311
Not enough data
9.1
337
Not enough data
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
147
Not enough data
8.8
142
Not enough data
8.1
94
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Scribe and Whatfix share no categories
Unique Categories
Scribe is categorized as Standard Operating Procedures, Work Instructions, and Screen and Video Capture
Whatfix is categorized as Product Analytics, Digital Adoption Platform, Customer Self-Service, and SAP Store
Reviews
Reviewers' Company Size
Scribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.9%
Information Technology and Services
8.0%
Financial Services
4.7%
Accounting
4.2%
Non-Profit Organization Management
4.1%
Other
70.2%
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.1%
Discussions
Scribe has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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