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Compare ScreenSteps and Viva Engage 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Enterprise (59.5% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
No pricing available
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansViva Engage
Star Rating
(1,441)3.6 out of 5
Market Segments
Enterprise (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Viva EngageScreenSteps vs Viva Engage
When assessing the two solutions, reviewers found ScreenSteps easier to use, set up, and administer. Reviewers also preferred doing business with ScreenSteps overall.
- Reviewers felt that ScreenSteps meets the needs of their business better than Viva Engage.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ScreenSteps over Viva Engage.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Viva Engage
No pricing availableFree Trial
ScreenSteps
Free Trial is available
Viva Engage
No trial information availableRatings
Meets Requirements
9.2
38
7.9
1,264
Ease of Use
9.2
38
8.1
1,280
Ease of Setup
9.3
28
8.3
177
Ease of Admin
9.2
30
7.7
166
Quality of Support
9.6
33
7.8
756
Has the product been a good partner in doing business?
9.7
29
7.8
147
Product Direction (% positive)
8.1
36
5.9
1,264
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Guide Options
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
7.7
8
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
9.4
8
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
9.0
8
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScreenSteps and Viva Engage share no categories
Unique Categories
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Viva Engage is categorized as Enterprise Social Networking (ESN) and Employee Intranet
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Viva Engage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Information Technology and Services
14.8%
Computer Software
6.8%
Hospital & Health Care
5.2%
Education Management
3.9%
Higher Education
3.8%
Other
65.4%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
Yammer and Office integration
1 Comment
HL
Hi, the product is Microsoft owned and as such works well with the overall suite. Recently, they seem to be investing heavily in Teams also which has some...Read more
How do you turn off the annoying email notifications that give me updates?
1 Comment
LF
Constantly. I turn them off or try to opt out as much as possible. I have an entire email nearly dedicated to spam notices.Read more
Whats the best way to use Yammer is it only for sharing an update or a post?
1 Comment
GG
in the application but the Web interface is not bad at allRead more
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