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Compare ScreenSteps and Vidyard 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (44.7% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Free
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansVidyard
Star Rating
(831)4.5 out of 5
Market Segments
Mid-Market (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansScreenSteps vs Vidyard
When assessing the two solutions, reviewers found ScreenSteps easier to use, set up, and administer. Reviewers also preferred doing business with ScreenSteps overall.
- Reviewers felt that ScreenSteps meets the needs of their business better than Vidyard.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Vidyard over ScreenSteps.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Vidyard
Free
Free
Easily connect with prospects and customers using personalized video messages that stand out and drive higher engagement.
- Record videos up to 30 minutes long
- Unlimited Videos in your library
- Share by email, social media, and more
Free Trial
ScreenSteps
Free Trial is available
Vidyard
Free Trial is available
Ratings
Meets Requirements
9.2
38
9.0
656
Ease of Use
9.2
38
8.9
674
Ease of Setup
9.3
28
8.7
206
Ease of Admin
9.2
30
8.7
182
Quality of Support
9.6
33
9.0
531
Has the product been a good partner in doing business?
9.7
29
9.3
178
Product Direction (% positive)
8.1
36
8.7
659
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Guide Options
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.3
168
Not enough data
Feature Not Available
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
164
Platform Additional Functionality
Not enough data
8.7
141
Not enough data
8.5
130
Agentic AI - Screen and Video Capture
Not enough data
9.2
11
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting
Not enough data
9.1
213
Not enough data
8.5
185
Not enough data
Feature Not Available
Management
Not enough data
8.7
238
Not enough data
8.9
234
Not enough data
9.0
194
Not enough data
8.4
167
Marketing
Not enough data
Feature Not Available
Not enough data
8.8
192
Not enough data
8.0
5
Not enough data
9.3
5
Insights
Not enough data
8.6
219
Not enough data
8.5
182
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
5.7
5
Security
Not enough data
9.7
5
Not enough data
8.7
5
Agentic AI - Video Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.4
32
Not enough data
8.8
32
Not enough data
8.2
28
Not enough data
8.7
30
Organization
Not enough data
8.9
25
Not enough data
Feature Not Available
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
8.6
30
Not enough data
8.6
28
Agentic AI - Video CMS
Not enough data
9.2
10
Not enough data
9.2
10
Not enough data
10.0
11
Not enough data
9.3
10
Video Creation
Not enough data
9.3
172
Not enough data
9.3
167
Not enough data
9.1
155
Not enough data
Feature Not Available
Not enough data
8.3
129
Software Delivery
Not enough data
7.6
112
Not enough data
9.2
173
Not enough data
8.4
131
Analytics
Not enough data
8.5
173
Not enough data
8.4
140
Not enough data
8.5
135
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Video Email
Not enough data
9.2
6
Platform Features
Not enough data
9.2
128
Not enough data
7.9
99
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
120
Not enough data
Feature Not Available
Organization
Not enough data
8.3
107
Not enough data
8.4
104
Not enough data
8.7
115
Customization
Not enough data
8.8
112
Not enough data
8.0
97
Not enough data
Feature Not Available
Analytics
Not enough data
8.1
98
Not enough data
8.4
112
Not enough data
8.4
111
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video Creation - AI Video Generation
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
9.2
6
Not enough data
9.4
6
Generative AI - AI Video Generation
Not enough data
9.4
6
Editing - AI Video Generation
Not enough data
8.1
6
Not enough data
9.2
6
Storage & Management - AI Video Generation
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Voice cloning - Voice Dubbing
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
7.7
5
Agentic AI - Video Translation
Not enough data
Not enough data
Not enough data
Not enough data
Real-time preview - Voice Dubbing
Not enough data
7.7
5
Security and Privacy - Voice Dubbing
Not enough data
9.0
5
Not enough data
8.7
5
Output - Voice Dubbing
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
9.7
5
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScreenSteps and Vidyard share no categories
Unique Categories
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Vidyard is categorized as Video Communications, Video Email, Video CMS, Video Hosting, Screen and Video Capture, AI Video Generators, and Video Translation
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vidyard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Computer Software
32.5%
Information Technology and Services
13.5%
Marketing and Advertising
12.3%
Financial Services
4.4%
Internet
2.5%
Other
34.8%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
What are some other use cases for Vidyard?
3 Comments
MG
We also vidyard's screen capture/recording tool to create internal how-tos and also to show bugs/suggestions to the dev team. It makes video so easy to make...Read more
Has anyone integrated Vidyard with HubSpot
2 Comments
EA
Yes! We have and it works great. Also the gmail Vidyard integration is great. Easily embed videos in emails. In Hubspot you can embed videos in emails and...Read more
I'd like to get better at using vidyard to showcase the details of our analysis service and I would speak over the presentation. How can I do this?
2 Comments
CB
Hi Lane
Good question! It does depend on the software you are using to present. I'd personally opt for the Desktop App in most situations, especially if...Read more
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