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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (36.9% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
$39.00 Per Year
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansSnagit
Star Rating
(5,716)4.7 out of 5
Market Segments
Small-Business (36.9% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Year
Free Trial is available
Browse all 2 pricing plansScreenSteps vs Snagit
When assessing the two solutions, reviewers found Snagit easier to use, set up, and administer. However, reviewers preferred doing business with ScreenSteps overall.
- Reviewers felt that Snagit meets the needs of their business better than ScreenSteps.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Snagit over ScreenSteps.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Snagit
Personal Subscription
$39.00
Per Year
- No keys needed, just sign in
- Non-transferable
- Always up-to-date
Free Trial
ScreenSteps
Free Trial is available
Snagit
Free Trial is available
Ratings
Meets Requirements
9.2
38
9.4
5,104
Ease of Use
9.2
38
9.3
5,198
Ease of Setup
9.3
28
9.4
2,067
Ease of Admin
9.2
30
9.3
1,209
Quality of Support
9.6
33
9.1
2,984
Has the product been a good partner in doing business?
9.7
29
9.4
1,084
Product Direction (% positive)
8.1
36
8.6
5,101
Features by Category
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Guide Options
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.8
2522
Not enough data
9.1
2329
Not enough data
9.1
2457
Platform Content
Not enough data
8.8
2312
Not enough data
8.3
2041
Not enough data
9.1
2298
Platform Additional Functionality
Not enough data
8.4
2080
Not enough data
7.9
1925
Agentic AI - Screen and Video Capture
Not enough data
6.6
126
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video Creation
Not enough data
9.3
154
Not enough data
8.9
146
Not enough data
8.5
139
Not enough data
7.9
133
Not enough data
7.9
134
Software Delivery
Not enough data
7.4
133
Not enough data
7.7
135
Not enough data
7.4
124
Analytics
Not enough data
7.4
130
Not enough data
7.4
129
Not enough data
7.2
125
Generative AI
Not enough data
7.6
98
Not enough data
7.4
96
Not enough data
7.4
95
Not enough data
6.9
96
Agentic AI - Video Email
Not enough data
7.8
9
Platform Features
Not enough data
9.4
318
Not enough data
9.2
321
Not enough data
9.7
326
Not enough data
9.1
314
Not enough data
9.4
323
Not enough data
8.4
288
Organization
Not enough data
8.2
279
Not enough data
8.1
269
Not enough data
8.5
277
Customization
Not enough data
Feature Not Available
Not enough data
8.6
290
Not enough data
Feature Not Available
Analytics
Not enough data
7.7
259
Not enough data
7.5
254
Not enough data
7.6
254
Planning
Not enough data
6.6
454
Publishing
Not enough data
7.5
463
Social Media
Not enough data
7.1
463
Planning
Not enough data
6.8
459
Generative AI
Not enough data
5.8
297
Not enough data
5.8
295
Not enough data
5.8
293
Not enough data
5.8
291
Not enough data
5.7
290
Agentic AI - Content Creation
Not enough data
6.2
64
Not enough data
6.9
65
Not enough data
6.8
64
Not enough data
6.8
64
Not enough data
6.6
64
Not enough data
6.3
64
Not enough data
6.3
63
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScreenSteps and Snagit share no categories
Unique Categories
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Snagit is categorized as Video Email, Screen and Video Capture, Content Creation, and Video Communications
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Snagit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Computer Software
12.7%
Information Technology and Services
12.6%
Marketing and Advertising
5.5%
Hospital & Health Care
3.8%
Financial Services
3.6%
Other
61.7%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
What is Snagit software used for?
10 Comments
SM
copying and editing images. Easy, quick, lots of good tools, intuitive in use optionsRead more
Is there a free version of Snagit?
10 Comments
JF
It is very inexpensive and worth its weight in gold, there may be a free trial, but this product is worth supporting!Read more
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