Introducing G2.ai, the future of software buying.Try now
Compare ScreenPal and ScreenSteps 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Knowby Pro
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Manifestly Checklists
Visit Website
At a Glance
Market Segments
Small-Business (61.8% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
$0.00 1 Creator Per Month
Starting at $100.00 10 User Per Month
ScreenPal
Star Rating
(132)4.5 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 Creator Per Month
Browse all 4 pricing plansScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansScreenPal vs ScreenSteps
When assessing the two solutions, reviewers found ScreenSteps easier to use, set up, and administer. Reviewers also preferred doing business with ScreenSteps overall.
- Reviewers felt that ScreenSteps meets the needs of their business better than ScreenPal.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ScreenPal over ScreenSteps.
Pricing
Entry-Level Pricing
ScreenPal
Free
$0.00
1 Creator Per Month
Get started for free with easy screen capture and video editing tools.
- 15 minute screen recording limit
- Easy video editing
- Blur webcam background
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Free Trial
ScreenPal
Free Trial is available
ScreenSteps
Free Trial is available
Ratings
Meets Requirements
9.1
105
9.2
38
Ease of Use
9.0
108
9.2
38
Ease of Setup
9.2
53
9.3
28
Ease of Admin
8.8
23
9.2
30
Quality of Support
8.8
72
9.6
33
Has the product been a good partner in doing business?
9.1
21
9.7
29
Product Direction (% positive)
8.4
103
8.1
36
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Compliance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Data Security
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Guide Options
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.4
72
Not enough data
9.5
73
Not enough data
8.4
65
Not enough data
Platform Content
8.8
63
Not enough data
7.8
53
Not enough data
9.7
75
Not enough data
Platform Additional Functionality
9.0
64
Not enough data
8.3
56
Not enough data
Agentic AI - Screen and Video Capture
8.6
7
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting
9.3
17
Not enough data
8.3
16
Not enough data
Feature Not Available
Not enough data
Management
9.1
16
Not enough data
9.6
16
Not enough data
9.6
15
Not enough data
7.2
15
Not enough data
Marketing
6.3
15
Not enough data
8.3
14
Not enough data
6.9
7
Not enough data
9.2
8
Not enough data
Insights
7.9
13
Not enough data
7.6
13
Not enough data
Generative AI
5.2
7
Not enough data
5.5
7
Not enough data
4.6
8
Not enough data
Platform
9.4
8
Not enough data
8.9
9
Not enough data
9.2
6
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
6.2
7
Not enough data
Security
9.4
8
Not enough data
9.2
8
Not enough data
Agentic AI - Video Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.3
6
Not enough data
8.1
6
Not enough data
7.1
7
Not enough data
9.0
7
Not enough data
Organization
6.4
6
Not enough data
6.7
6
Not enough data
8.3
7
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.3
7
Not enough data
Agentic AI - Video CMS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Features
9.8
22
Not enough data
8.3
23
Not enough data
9.3
23
Not enough data
8.5
22
Not enough data
9.8
23
Not enough data
7.9
21
Not enough data
Organization
8.6
20
Not enough data
8.3
21
Not enough data
8.6
22
Not enough data
Customization
8.5
21
Not enough data
8.6
20
Not enough data
8.5
20
Not enough data
Analytics
8.5
21
Not enough data
8.5
20
Not enough data
8.6
21
Not enough data
Editing
8.4
31
Not enough data
8.2
32
Not enough data
7.7
31
Not enough data
8.1
30
Not enough data
8.3
31
Not enough data
8.9
31
Not enough data
8.9
32
Not enough data
Platform
9.2
32
Not enough data
9.2
31
Not enough data
8.4
31
Not enough data
Generative AI
7.4
20
Not enough data
7.3
24
Not enough data
Agentic AI - Video Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScreenPal and ScreenSteps share no categories
Unique Categories
ScreenPal is categorized as Video CMS, Video Hosting, Video Editing, Screen and Video Capture, and Video Communications
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Reviews
Reviewers' Company Size
ScreenPal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.0%
Higher Education
13.0%
Primary/Secondary Education
9.2%
Information Technology and Services
8.4%
Education Management
8.4%
Other
48.1%
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Discussions
Is screencast O Matic free?
1 Comment
DL
There is a free version with some editing options but no captioning. The very reasonable-priced option allows you to add closed captions.Read more
What is Screencast-O-Matic used for?
1 Comment
NK
You can record the screen and webcam. Create how-to videos on software or game capture.Read more
How do you screen cast O Matic?
1 Comment
DL
I manage our LMS and I S-O-M to create closed-captioned how-to videos for our faculty.Read more
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
