Compare Qualtrics Strategy & Research and Resonate CX 
At a Glance
Market Segments
Enterprise (44.8% of reviews)
Enterprise (36.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Qualtrics Strategy & Research
Star Rating
(3,001)4.4 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchResonate CX
Star Rating
(474)4.6 out of 5
Market Segments
Enterprise (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Resonate CXSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualtrics Strategy & Research excels in its powerful survey design and analytics tools, making it easy to create complex surveys and spot trends quickly. Users appreciate the advanced question logic and branching features that allow for targeted questioning based on audience segments.
- Users say that Resonate CX offers a user-friendly interface that simplifies navigation and enhances visibility within the system. New users particularly find it easy to track their progress, which aids in quality improvement efforts, making it a great choice for those new to experience management tools.
- According to verified reviews, Qualtrics Strategy & Research has a higher overall G2 Score, indicating greater user satisfaction. Reviewers highlight its effectiveness in gathering both qualitative and quantitative feedback, which is crucial for comprehensive research.
- Reviewers mention that while Resonate CX has a slightly higher star rating, it has significantly fewer total reviews compared to Qualtrics. This suggests that while users are generally satisfied, the feedback may not be as robust or widely applicable across different user experiences.
- Users appreciate the quality of support provided by Resonate CX, with many noting its responsiveness and helpfulness. This is particularly beneficial for organizations looking for reliable assistance as they implement and utilize the software.
- G2 reviewers highlight that Qualtrics Strategy & Research has made monitoring and reviewing processes simpler, which has led to improved output metrics for users. This efficiency in execution is a significant advantage for teams focused on maximizing their research capabilities.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing availableResonate CX
Full Suite Experience Management Platform
Contact Us
Harness the transformative power of AI-driven insights to capture, analyze, and improve every customer experience, allowing you to map pain points and resolve complaints before they damage your reputation. By transforming negative feedback into praise and closing the loop on online reviews, you can actively grow your brand reputation and increase your ratings across every touchpoint.
- Robyn AI - Personal CX Analyst
- CX Risk Radar
- Real-time Industry Benchmarking
Free Trial
Qualtrics Strategy & Research
Free Trial is available
Resonate CX
No trial information availableRatings
Meets Requirements
8.9
2,505
9.2
258
Ease of Use
8.5
2,510
9.1
442
Ease of Setup
8.3
1,058
9.3
325
Ease of Admin
8.4
1,027
9.2
42
Quality of Support
8.7
2,185
9.4
244
Has the product been a good partner in doing business?
8.7
952
9.6
42
Product Direction (% positive)
8.1
2,418
9.3
259
Features by Category
User Response Methods
8.7
13
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
7.2
9
Not enough data
8.5
10
Not enough data
Participant Selection
7.2
10
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
Insights
9.0
13
Not enough data
8.2
10
Not enough data
8.9
11
Not enough data
Generative AI
6.9
7
Not enough data
Administration
8.3
11
Not enough data
8.0
11
Not enough data
8.8
11
Not enough data
Capabilities
8.2
11
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
Methodology
8.3
10
Not enough data
7.0
10
Not enough data
7.1
11
Not enough data
Generative AI
7.1
8
Not enough data
7.4
9
Not enough data
Analytics
8.7
10
9.4
110
8.8
11
8.9
98
8.7
10
8.8
86
7.8
10
8.1
83
Customization
8.3
10
8.6
97
8.0
10
7.9
78
8.5
9
8.4
77
8.9
9
8.4
74
Generative AI
6.4
7
8.0
52
6.4
7
8.0
49
Agentic AI - Experience Management
Not enough data
7.7
25
Not enough data
7.4
27
Not enough data
7.8
24
Not enough data
7.6
23
Data collection
7.8
9
Not enough data
8.0
9
Not enough data
8.5
9
Not enough data
7.7
8
Not enough data
7.6
9
Not enough data
Segment Trending
6.9
9
Not enough data
7.1
8
Not enough data
8.0
9
Not enough data
6.7
9
Not enough data
Analysis
7.5
10
Not enough data
8.2
10
Not enough data
6.7
10
Not enough data
Platform
7.3
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.7
86
Not enough data
8.7
85
Not enough data
9.1
92
Feedback Analysis
Not enough data
8.9
87
Not enough data
8.8
89
Not enough data
8.8
90
Feedback Sources
Not enough data
8.9
82
Not enough data
9.1
89
Not enough data
8.0
72
Not enough data
8.8
74
Generative AI
Not enough data
8.2
46
Not enough data
8.3
45
Survey Management
9.0
453
8.6
61
9.1
456
8.7
62
8.4
398
8.6
58
8.9
451
8.6
59
Survey Customization
8.9
435
8.5
50
8.5
397
8.7
54
8.5
362
8.4
46
8.6
315
8.3
43
Survey Insights
8.5
445
9.0
54
8.4
290
8.3
45
8.7
439
8.9
49
8.5
387
8.8
50
Agentic AI - Survey
7.8
13
Not enough data
8.0
14
Not enough data
8.4
15
Feature Not Available
Brand Signals
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Not enough data
Brand Analytics
8.8
69
Not enough data
8.7
70
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
39
Not enough data
9.4
43
Not enough data
9.2
35
Platform Content
Not enough data
9.4
36
Not enough data
9.3
40
Not enough data
9.0
41
Not enough data
8.8
36
Platform Additional Functionality
Not enough data
9.0
40
Not enough data
9.0
41
Not enough data
9.1
39
Not enough data
9.2
35
Platform
Not enough data
8.8
57
Not enough data
8.5
54
Not enough data
8.9
53
Not enough data
9.0
51
Not enough data
9.3
51
Not enough data
9.3
50
Not enough data
9.4
50
Not enough data
9.5
50
Categories
Categories
Shared Categories
Qualtrics Strategy & Research and Resonate CX are categorized as Survey and Experience Management
Unique Categories
Qualtrics Strategy & Research is categorized as Brand Intelligence, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
Resonate CX is categorized as Feedback Analytics and Employee Engagement
Reviews
Reviewers' Company Size
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Resonate CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.7%
Market Research
4.3%
Other
48.4%
Retail
44.3%
Education Management
34.7%
Automotive
5.0%
Primary/Secondary Education
4.6%
Hospital & Health Care
1.7%
Other
9.8%
Alternatives
Discussions
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
SL
Qualtrics has great training. Check out the help section located in the top right of your account after you log in.Read more
Resonate CX has no discussions with answers
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