Compare PrimePay and SurePayroll 
At a Glance
Market Segments
Small-Business (64.2% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Month
Contact SurePayroll
PrimePay
Star Rating
(97)4.2 out of 5
Market Segments
Small-Business (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Browse all 2 pricing plansSurePayroll
Star Rating
(532)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollPrimePay vs SurePayroll
When assessing the two solutions, reviewers found SurePayroll easier to use, set up, and administer. Reviewers also preferred doing business with SurePayroll overall.
- Reviewers felt that SurePayroll meets the needs of their business better than PrimePay.
- When comparing quality of ongoing product support, reviewers felt that SurePayroll is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SurePayroll over PrimePay.
Pricing
Entry-Level Pricing
PrimePay
Core Bundle
Contact Us
1 User Per Month
Core – Time-Saving
Designed for small teams on the go, the Core bundle delivers everything you need to run payroll with ease. Enjoy automated, unlimited payroll, free 2-day direct deposit, federal and single-state tax filing, plus standard reports and pay stubs. With chat support included, you’ll always have help when you need it. Add electronic year-end documents (W-2s, 1099s) anytime for even more convenience.
- Unlimited Payroll
- Automated Payroll
- Chat Support
SurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
PrimePay
No trial information availableSurePayroll
Free Trial is available
Ratings
Meets Requirements
8.4
77
8.9
447
Ease of Use
8.2
79
8.9
452
Ease of Setup
7.7
49
8.8
311
Ease of Admin
8.3
43
9.1
308
Quality of Support
7.5
71
8.7
447
Has the product been a good partner in doing business?
8.4
46
9.0
309
Product Direction (% positive)
6.8
77
8.0
446
Features by Category
Core HR
8.7
17
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
8.0
15
Not enough data
8.5
14
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
7.8
17
Not enough data
7.6
17
Not enough data
7.5
14
Not enough data
8.3
18
Not enough data
8.4
18
Not enough data
Feature Not Available
Not enough data
8.1
18
Not enough data
8.8
18
Not enough data
Employee Self Service
8.0
53
8.7
330
|
Verified
6.8
37
8.0
188
|
Verified
6.9
43
7.9
195
|
Verified
Administration
8.4
52
9.1
369
|
Verified
7.6
43
8.2
191
|
Verified
8.7
55
9.3
356
|
Verified
Feature Not Available
8.7
183
|
Verified
7.9
46
8.7
265
|
Verified
7.4
40
8.4
140
|
Verified
7.5
40
9.0
251
|
Verified
8.1
46
8.9
261
|
Verified
8.0
47
9.0
245
|
Verified
Taxes
7.9
49
9.1
347
|
Verified
7.3
44
9.1
247
|
Verified
7.7
45
Feature Not Available
Integration
6.4
31
8.1
106
|
Verified
7.5
33
8.5
46
Feature Not Available
8.4
53
Feature Not Available
8.5
43
Platform
7.5
46
8.9
337
|
Verified
7.7
47
9.0
327
|
Verified
8.0
51
9.1
346
|
Verified
7.9
40
9.0
271
|
Verified
Benefits Administration Platform Features
8.3
13
Not enough data
8.3
11
Not enough data
6.7
8
Not enough data
8.0
10
Not enough data
8.0
11
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
Feature Not Available
Not enough data
Benefits Administration Platform Features
8.3
13
Not enough data
8.3
11
Not enough data
6.7
8
Not enough data
8.0
10
Not enough data
8.0
11
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
8.5
11
Not enough data
Feature Not Available
Not enough data
6.2
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.8
17
Not enough data
7.6
17
Not enough data
7.5
14
Not enough data
8.3
18
Not enough data
8.4
18
Not enough data
Feature Not Available
Not enough data
8.1
18
Not enough data
8.8
18
Not enough data
Automation
8.3
8
Not enough data
Logistics
8.3
8
Not enough data
8.5
8
Not enough data
7.1
7
Not enough data
Management
8.3
7
Not enough data
8.1
7
Not enough data
7.5
8
Not enough data
7.4
9
Not enough data
7.9
8
Not enough data
8.2
10
Not enough data
8.8
8
Not enough data
Monitoring
8.3
8
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
17
Not enough data
7.6
17
Not enough data
7.5
14
Not enough data
8.3
18
Not enough data
8.4
18
Not enough data
Feature Not Available
Not enough data
8.1
18
Not enough data
8.8
18
Not enough data
Categories
Categories
Shared Categories
PrimePay and SurePayroll are categorized as Payroll
Unique Categories
PrimePay is categorized as Core HR, Benefits Administration, Time & Attendance, Performance Management, Corporate Learning Management Systems, and HCM Software
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
PrimePay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
7.4%
Construction
7.4%
Non-Profit Organization Management
6.4%
Financial Services
5.3%
Hospital & Health Care
5.3%
Other
68.1%
Insurance
5.8%
Financial Services
5.2%
Health, Wellness and Fitness
5.0%
Individual & Family Services
4.6%
Accounting
4.4%
Other
75.0%
Discussions
Is PrimePay a good company?
1 Comment
DC
I have used almost all payroll companies. Although small, PrimePay has been the best overall.Read more
PrimePay has no more discussions with answers
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
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