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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$1500 One time fee per employee
Pipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSalesDesk
Star Rating
(45)4.4 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$1500 One time fee per employee
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Opportunity & Pipeline Management with a score of 8.8, while SalesDesk shines even brighter with a score of 9.3, indicating a more robust feature set for managing sales opportunities.
- Reviewers mention that SalesDesk offers superior Lead Management capabilities, scoring 9.2 compared to Pipedrive's 8.5, which suggests that SalesDesk provides more effective tools for tracking and nurturing leads.
- G2 users highlight that Pipedrive's Ease of Use is rated at 8.9, matching SalesDesk's score, but users on G2 note that SalesDesk's setup process is slightly easier, with a score of 9.0 compared to Pipedrive's 8.7.
- Reviewers say that SalesDesk's Customer Support Portal is rated higher at 8.8, compared to Pipedrive's 7.7, indicating that users may find more helpful resources and support options with SalesDesk.
- Users report that Pipedrive's Customization options are rated at 8.1, while SalesDesk offers a more flexible platform with a score of 9.1, allowing for better tailoring to specific business needs.
- Reviewers mention that SalesDesk's Document & Content Management features are rated significantly higher at 9.3, compared to Pipedrive's 7.9, suggesting that SalesDesk provides more comprehensive tools for managing documents and content.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Pipedrive
Free Trial is available
SalesDesk
No trial information availableRatings
Meets Requirements
8.5
2,488
9.2
31
Ease of Use
8.9
2,524
9.0
32
Ease of Setup
8.7
1,543
9.3
15
Ease of Admin
8.6
997
9.1
9
Quality of Support
8.4
2,128
8.8
31
Has the product been a good partner in doing business?
8.7
965
8.7
9
Product Direction (% positive)
8.8
2,452
9.6
28
Features by Category
Sales Force Automation
8.5
2004
|
Verified
9.4
21
Feature Not Available
8.8
21
8.8
2039
|
Verified
9.4
22
8.6
2050
|
Verified
8.6
22
7.7
1609
|
Verified
9.0
21
8.3
1100
|
Verified
Feature Not Available
7.7
1610
|
Verified
9.2
20
7.7
1565
8.8
22
7.8
1667
9.2
22
Marketing Automation
7.5
1498
|
Verified
8.9
22
7.5
1483
|
Verified
9.1
21
8.5
1820
|
Verified
Feature Not Available
7.5
1446
|
Verified
8.9
21
Customer Support
7.9
1005
8.5
22
7.8
986
9.1
22
8.0
1016
9.2
22
7.5
1474
8.9
21
7.7
959
8.8
22
Reporting & Analytics
8.0
1853
|
Verified
9.2
22
8.3
1942
|
Verified
9.1
21
7.9
1716
|
Verified
9.2
20
Mobile & Social
7.6
1422
|
Verified
8.9
22
7.4
1376
|
Verified
8.9
21
7.9
1584
|
Verified
9.1
22
Platform
8.2
1334
|
Verified
9.2
13
8.3
1315
Feature Not Available
8.4
1352
|
Verified
8.8
14
8.2
1167
|
Verified
9.1
13
7.3
1059
|
Verified
9.0
13
7.8
1168
9.4
14
8.7
1317
|
Verified
9.2
14
7.8
1123
8.9
14
Integration
8.1
1224
|
Verified
8.7
14
8.0
1157
|
Verified
Feature Not Available
7.9
1090
|
Verified
Feature Not Available
Generative AI
Feature Not Available
9.3
9
Agentic AI - CRM
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Not enough data
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Not enough data
Personalization
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Not enough data
Administrative
7.8
406
Not enough data
7.7
399
Not enough data
7.5
386
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Not enough data
Analytics
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Not enough data
Customizations
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Not enough data
Data Sourcing
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Not enough data
Predictive Analytics
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Not enough data
Sales Management
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Not enough data
Categories
Categories
Shared Categories
Pipedrive and SalesDesk are categorized as CRM
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
SalesDesk has no unique categories
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SalesDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Marketing and Advertising
17.5%
Real Estate
10.0%
Outsourcing/Offshoring
7.5%
Computer Software
7.5%
Market Research
5.0%
Other
52.5%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
SalesDesk has no more discussions with answers
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