# SalesDesk Reviews **Vendor:** SPRINT Middle East **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 51 ## About SalesDesk Sales Desk is a cost effective and easy to use sales automation software that helps businesses manage their sales team, increase their productivity, generate more leads and build customer relationships. We at Sales Desk believe building relationships with customers is the foundation for any successful business. Most business these days ignore this factor and tend to treat customers and prospects like numbers. Business that use data to foster relationships outperform those who don’t. ## SalesDesk Pros & Cons **What users like:** - Users appreciate the **ease of use** of SalesDesk, which enhances organization and streamlines follow-up processes. (5 reviews) - Users appreciate the **simplicity and organization** of SalesDesk, enabling efficient lead management and timely follow-ups. (5 reviews) - Users appreciate the **user-friendly interface** of SalesDesk, making it easy to manage leads and customers effectively. (4 reviews) - Users appreciate the **organization efficiency** of SalesDesk, enabling streamlined processes and consistent follow-ups. (3 reviews) - Users appreciate the **easy tracking** of SalesDesk, simplifying lead management and enhancing sales pipeline efficiency. (2 reviews) - Users praise the **efficiency** of SalesDesk, benefiting from its user-friendly interface and quick updates. (2 reviews) - Users love the **intuitive interface** of SalesDesk, enjoying its user-friendliness for managing leads and customers. (2 reviews) - Simplicity (2 reviews) - Task Management (2 reviews) - Automation Features (1 reviews) **What users dislike:** - Users find the **limited customization** options of SalesDesk restrict their ability to tailor the system to their sales processes. (3 reviews) - Users desire **missing advanced features** in SalesDesk to enhance functionality and address customer concerns effectively. (2 reviews) - Users find that **performance issues** hinder smooth navigation and cause delays in receiving customer responses. (2 reviews) - Users find SalesDesk to have **filter issues** , making it less user-friendly and challenging to navigate. (1 reviews) - Users find the **integration with video call software** lacking, affecting the efficiency of virtual meetings with customers. (1 reviews) - Limited Features (1 reviews) - Users find the **not user-friendly interface** challenging, needing simplification and better filtering options for improved experience. (1 reviews) - Sales (1 reviews) - Slow Loading (1 reviews) ## SalesDesk Reviews ### 1. Essential Tool for Retail Operations, Lacks Advanced Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Ngan B. | Retail Operations Director, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2026 **What do you like best about SalesDesk?** What I like best about SalesDesk is that it consolidates all of our retail sales tracking, store performance monitoring, and daily operational management into one streamlined, easy-to-navigate platform. The interface is clean, well-organized, and free of unnecessary clutter, which lets me quickly review cross-location sales metrics, pending team tasks, and operational updates every morning without wasting time digging through complicated menus. It stands out for being extremely user-friendly for both corporate administrative staff and in-store retail managers alike. Many of our store leaders aren’t highly tech-savvy, yet they can comfortably navigate SalesDesk, submit daily sales updates, complete assigned operational tasks, and review internal announcements with no formal training or complex onboarding required. I also really appreciate that it seamlessly combines robust sales tracking and day-to-day retail operations management in a single tool, rather than forcing us to use separate systems for each function. It’s clearly built with retail leadership roles in mind, fitting our multi-store workflow perfectly instead of feeling like a generic business tool. Additionally, the platform is very stable, reliable, and consistent in daily use. It rarely experiences glitches or downtime, loads sales reports and task data quickly, and maintains steady performance day after day. Its mobile version is lightweight and fully responsive too, so I can easily check real-time sales figures, review task progress, and respond to store manager updates while I’m visiting physical locations or working remotely. **What do you dislike about SalesDesk?** My main disappointment with SalesDesk is that its native automation capabilities remain fairly basic and limited for retail workflows. It lacks intelligent automation for routine, repetitive operational tasks we handle every day. There are no automated alerts to notify me when a store falls short of monthly or weekly sales targets, no automatic reminder prompts for overdue inventory audits and routine store checks, and no scheduled notifications for upcoming seasonal promotions or campaign launch dates. Right now, nearly all follow-ups, reminders, and performance alerts have to be created and sent manually, which adds extra administrative work that could easily be automated to save time. I also wish it offered deeper inventory-linked sales insights. While the platform does a solid job tracking overall sales performance across locations, it does not integrate sales data directly with stock levels, fast-moving SKU tracking, or low-inventory warnings for individual stores. It would be incredibly valuable if SalesDesk could automatically flag top-selling products that are running low on stock, highlight slow-moving inventory that needs markdowns or promotional support, and connect sales trends to real-time inventory status all in one place. Another area for improvement is the lack of ready-made built-in templates for seasonal sales and promotional campaign tracking. We run frequent holiday events, weekend discounts, and seasonal product launches across all our retail locations, but there are no dedicated campaign modules to set promotion timelines, tag related product lines, or auto-generate before-and-after performance comparisons. Currently, I have to manually organize and cross-reference campaign results with regular sales data outside the platform, which is inefficient and time-consuming. **What problems is SalesDesk solving and how is that benefiting you?** SalesDesk solves the major workflow pain points we previously faced with scattered sales data, disjointed task management, and fragmented team communication across our retail locations. It centralizes all store performance metrics, daily sales records, operational task assignments, and internal team updates into one unified system, replacing our old reliance on messy spreadsheets, endless email threads, and separate messaging apps to coordinate store operations. By consolidating everything in one platform, it eliminates the need for time-consuming manual report compilation and repetitive data entry. I can effortlessly monitor individual and overall store performance, compare results across locations, assign and track operational tasks, and align all store teams with consistent company standards. This streamlined structure cuts down hours of administrative busywork each week, improves transparency and accountability across all retail sites, and allows me to shift my focus away from routine paperwork toward strategic retail growth, operational improvement, and team development. ### 2. Centralized Hub for Streamlined Sales Management **Rating:** 5.0/5.0 stars **Reviewed by:** Heather T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SalesDesk?** I use SalesDesk primarily for sales and deal management, and it helps streamline the whole process from start to finish. It helps me organize and track prospects and manage my pipelines. Organization was one of my biggest problems and SalesDesk helps navigate that, keeping track of leads and follow ups used to be a pain, but SalesDesk keeps it all neat and tidy for me. I love how it brings everything together into a central hub, which helps me keep things organized. I can keep track of follow-ups with reminders and task tracking, and it provides better efficiency since everything is in one place. The initial setup was pretty simple. **What do you dislike about SalesDesk?** I'd like to see a deeper insight or analytics report. The current one is a good overview, but if you want more tailored reports it can't do it. I'd like a custom report building option and advanced filtering for them. **What problems is SalesDesk solving and how is that benefiting you?** SalesDesk helps streamline sales and deal management, organize and track prospects, and manage pipelines. It solves organization issues, keeping leads and follow-ups neat and tidy. I love having everything in a central hub for better organization and efficiency. ### 3. Comprehensive Sales Management with File Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Holly C. | Operations Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SalesDesk?** I like that SalesDesk tools are client-facing, which makes it more focused on workflows. I appreciate the ability to share files with tracking and do call recordings all in one place. It helps me avoid the need to email files as I can just drop them into the platform. The call recordings are useful because they allow me to listen back to client calls to better understand how they interpreted the conversation. I found it easy enough to set up, and once you get to know it, it's user-friendly. **What do you dislike about SalesDesk?** Similar to other platforms there is paid and free versions so it would be nice to have the paid extras free of charge to get the full potential from the platform **What problems is SalesDesk solving and how is that benefiting you?** SalesDesk centralizes chats, calls, and document sharing, making it easier to manage sales conversations. It tracks file sharing and allows call recordings, helping me understand client interactions and decide on pursuing leads. ### 4. Streamlined Sales Organization, Needs Intuitive Refinements **Rating:** 4.5/5.0 stars **Reviewed by:** Oliver L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SalesDesk?** I really like that SalesDesk keeps lead communication and follow-ups organized in one place, making the sales process easy to manage. It helps us stay on top of leads, respond faster, and ensures no important customer communication is missed. It's a great tool for managing sales communication, tracking leads, and maintaining an organized sales process. **What do you dislike about SalesDesk?** Some parts could be more intuitive, especially reporting and customization. A cleaner interface and faster setup would make it even better. Reporting could be easier to understand, customization simpler to set up, and the main dashboard cleaner so new users can find key actions faster. **What problems is SalesDesk solving and how is that benefiting you?** I use SalesDesk to manage sales, track leads, and keep our sales process organized. It helps us avoid missed follow-ups, organizes lead communication, and ensures customer communications aren't missed, making it easier to manage our sales process. ### 5. Simple Organization That Makes the Sales Process Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Emily S. | Facilities Onboarding/Sales, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SalesDesk?** Simple organizing and makes the entire sale process easy instead of juggling multiple tools from leads to tasks, makes staying on top of deals way easier. **What do you dislike about SalesDesk?** I have not yet found anything I disklike about the program. **What problems is SalesDesk solving and how is that benefiting you?** The biggest problem it helped us with was putting everything together. This has saved a lot of time on the teams behalf as well as reduce the amount of mistakes of leads that fall through the cracks. ### 6. Streamlined Lead Management, Needs Better Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Sanchit J. | sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SalesDesk?** I like how SalesDesk helps me manage and segregate leads from various sources, simplifying my task and building a strong sales pipeline. The automation feature is really helpful, especially in updating the status of leads based on activities, and it adds follow-ups and reminders to ensure timely engagement with leads. I also like the performance tracking, which helps me analyze my team's strong and weak areas and track their performance in one place. **What do you dislike about SalesDesk?** I find the integration with a video call software, especially Zoom, lacking. It would be beneficial if SalesDesk could align virtual meetings with customers more effectively. **What problems is SalesDesk solving and how is that benefiting you?** I use SalesDesk to manage leads and build a sales pipeline. It identifies cold and hot leads, automates status updates, and tracks team performance, simplifying management. ### 7. More Organized Lead Management and Sales Pipeline Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Ashish K. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SalesDesk?** Lead management and sales pipeline tracking is much more organized. **What do you dislike about SalesDesk?** I think the software should be more speedy ... Sometimes it's a bit slow **What problems is SalesDesk solving and how is that benefiting you?** By using salesdesk , I never miss an opportunity for any follow up with any lead . Timely followups and lead tracking is very good . ### 8. Keeps Leads Organized with Clear Reminders **Rating:** 4.0/5.0 stars **Reviewed by:** Olu L. | Business Analyst **Reviewed Date:** January 29, 2026 **What do you like best about SalesDesk?** I like how SalesDesk keeps everything simple and organized. It helps me avoid missed follow-ups and keeps all lead information in one place. Clear reminders and pipeline visibility help me work faster and follow up consistently. The setup was straightforward. **What do you dislike about SalesDesk?** It can be slow with a large lead list and its reporting/dashboard customization could be more flexible. **What problems is SalesDesk solving and how is that benefiting you?** I use SalesDesk to avoid missed follow-ups and keep all lead information in one place. Clear reminders and pipeline visibility help me work faster and follow up consistently. ### 9. Streamlined Sales Process, Intuitive and Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda L. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SalesDesk?** I use SalesDesk to streamline my sales processes. I like that it is intuitive and organized, bringing clarity to complex sales processes. I especially value features like pipeline management, follow-up reminders, and deal stages. **What do you dislike about SalesDesk?** I'd like to have more customization options to follow my own sales process and pipeline for each client type. Adapting the platform to different types of deals or outreach motions, for example having editable and conditional fields, would make it feel more accurate to reality. **What problems is SalesDesk solving and how is that benefiting you?** I use SalesDesk to streamline my sales processes, organizing my pipeline and ensuring I don't miss follow-ups. ### 10. Easy-to-Use Platform for Tracking Clients and Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about SalesDesk?** Great platform to keep track of your clients and sales. Really easy to use **What do you dislike about SalesDesk?** Hard to get servicing quick if something is not working , otherwise the performance on the app is quick. Has good AI to pick up certain information. Not sure about the pricing. **What problems is SalesDesk solving and how is that benefiting you?** Keeping track of sales and information ### 11. Salesdesk simplified our sales workflow and it is an excellent tool for collaborative selling. **Rating:** 5.0/5.0 stars **Reviewed by:** Varsha N. | Sr. Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SalesDesk?** - Salesdesk is a simplified tool which helps us for smooth sales flow in our organization. - And this tool is a must have CRM for growing terms. **What do you dislike about SalesDesk?** - Salesdesk needs more polish for enterprise usage. - And this salesdesk has limited customization but also it's pretty decent to use. **What problems is SalesDesk solving and how is that benefiting you?** - Instead of using multiple tools like CRM, email, docs, spreadsheets we have everything in one place. - It helps sales, marketing, and customer success teams work together on a deal without back-and-forth emails. ### 12. Effortless Sales Tracking with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about SalesDesk?** It is super easy to track and manage sales activities and the support team offers help at anytime we need **What do you dislike about SalesDesk?** It would be really helpful if performance interms of speed is imrpoved for smoother navigation **What problems is SalesDesk solving and how is that benefiting you?** Helps me to track and organise my sales lead based on priority. Everything is centralized which eliminates much of my manual work ### 13. CRM management **Rating:** 4.0/5.0 stars **Reviewed by:** Happy G. | Analyst 3, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about SalesDesk?** It is easy to operate and customise as per the need **What do you dislike about SalesDesk?** It is not that much user friendly. It has filter issues **What problems is SalesDesk solving and how is that benefiting you?** Manages the task in a single way ### 14. Easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jezza D. | ASSOCIATE-CS INTERNET, SPOTIFY PHL ENG EMAIL SUPPORT, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about SalesDesk?** Easy to use, very user friendly and always improving. Also, the necessary updates can be implemented quickly. **What do you dislike about SalesDesk?** There are still hard-to-find for certain relevant customer concerns. **What problems is SalesDesk solving and how is that benefiting you?** Using sales desk is a great help since you'll never worry about any activity falling off as it constantly remind you of every call back, meeting, or follow-up. ### 15. An efficient software for all your sales operation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about SalesDesk?** It is used for managing the profile from submission, shortlistings, interviews to placements in a smooth manner **What do you dislike about SalesDesk?** It is good as of now, but if they introduce some advance features it will be great. **What problems is SalesDesk solving and how is that benefiting you?** We use this portal in our organisation for managing large candidate pipelines by organizing resumes and tracking, we can see timely updates it helps us for a smooth recruiting process. ### 16. Salesdesk **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about SalesDesk?** Sales desk help customers interact with salespeople to make purchases, ask questions, or resolve issues. **What do you dislike about SalesDesk?** I don't think sales desk have anything that is not helpful **What problems is SalesDesk solving and how is that benefiting you?** Salesdesk helps interact with people who make purchases, ask questions, or resolve issues. From sales, finance, marketing, customer success, and legal to ensure involvement and buy-in to improve the sales process. ### 17. Salesdesk review **Rating:** 5.0/5.0 stars **Reviewed by:** Paul Christian C. | Email Support Representative, Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2024 **What do you like best about SalesDesk?** I like the interface a lot. It is user friendly and easy to use. **What do you dislike about SalesDesk?** the colors inside looks old. it needs a new face. **What problems is SalesDesk solving and how is that benefiting you?** creating reports ### 18. SalesDesk review! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle V. | ASSOCIATE-CS INTERNET, SPOTIFY PHL ENG EMAIL SUPPORT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about SalesDesk?** Easy to use and user friendly a great way for customer service use! **What do you dislike about SalesDesk?** May sometimes encounter a delay when receiving customer responses **What problems is SalesDesk solving and how is that benefiting you?** Provides a better way in dealing with customer service as it onstantly remind you of every call back, meeting, or follow-up ### 19. Help a lot on my business **Rating:** 4.0/5.0 stars **Reviewed by:** Zuhaib M G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about SalesDesk?** It helped me in connecting and mentioned healthy relationship with customer **What do you dislike about SalesDesk?** User experience needs to be updated and it should be very simple **What problems is SalesDesk solving and how is that benefiting you?** It helps me in maintain good relationship with customer ### 20. prominent tool to keep track of sales team's task which includes managing customer data base too **Rating:** 4.0/5.0 stars **Reviewed by:** Janvi T. | Vendor & Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about SalesDesk?** helpful in tracking the performance of inside sales team and also it is user friendly **What do you dislike about SalesDesk?** nothing so far but filtration can be a bit tricky, spent whole day to learn **What problems is SalesDesk solving and how is that benefiting you?** as it keeps track of team's performance along with database of clients, it is easy to analyse success ratio in details ### 21. Prefect Guide o grow the sales of Business **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavesh K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2023 **What do you like best about SalesDesk?** It is an amazing tool for the marketing the one tool with all the marketing feature in it Like email campaign , sales tracking and everything. The sales team got rhe perfect guide with its feature. **What do you dislike about SalesDesk?** Its integartion is complex , else everything is good. **What problems is SalesDesk solving and how is that benefiting you?** It helps to get the get details analysis and report about the sales and the lead maangement. It helps me to approch the new customer easily and communicate easily with them. It helps to get the order detalis. ### 22. good software easy to use and easy to manage crm **Rating:** 3.5/5.0 stars **Reviewed by:** Avaneesh T. | sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2023 **What do you like best about SalesDesk?** easy to use and good for undrstand sale details and customer details and sales reviwe **What do you dislike about SalesDesk?** filter option not easy to find not clear use of filters **What problems is SalesDesk solving and how is that benefiting you?** easy to understand sales revanue lead utilization and lead management ### 23. Awesomes lead management services used till now. **Rating:** 4.5/5.0 stars **Reviewed by:** Sankhani G. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2023 **What do you like best about SalesDesk?** Lead shortlisting and nurturing at its best and helping the team to categorise the leads on the basis or interest and activities on the UTIs. **What do you dislike about SalesDesk?** No as such but the transitions can be customized according to the organization's theme. **What problems is SalesDesk solving and how is that benefiting you?** Lead management Lead generation Lead nurturing Email marketing ### 24. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about SalesDesk?** How easy this platform is to use is wonderful. This platform is so helpful for my everyday use. Keeping all my items in order is so beneficial, and I love using this. **What do you dislike about SalesDesk?** One of the things I do not really like about this platform is that I can not find where my list is when I look for it at the front page. All I have to do is click one other button and then I find it **What problems is SalesDesk solving and how is that benefiting you?** CRM is How easy this platform is to use is wonderful. This platform is so helpful for my everyday use. Keeping all my items in order is so beneficial, and I love using this. ### 25. Great Product Sales Desk is a fantastic product **Rating:** 4.0/5.0 stars **Reviewed by:** Tushar B. | MIS Operation Manager, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2023 **What do you like best about SalesDesk?** As a customer of the sales desk, I thought it was an excellent experience. The sales desk is a helpful tool with many features, and they are supported. Whenever I need to use the service, I call them and get together with a representative who can assist at the sales desk & also, if any issues arise, they try their best to fix them as soon as possible. If I need any support or help in the future, I highly suggest that the standard product be priced cheaper according to its worth. **What do you dislike about SalesDesk?** Hi, I've been using the sales desk for a couple of months now and have noticed a few issues. These problems include: 1) The software only allows five attachments per email, which is ridiculous, especially since the forms don't work well with large files. It should allow up to 50 attachments per email 2) I can't verify my account without logging in, which is very inconvenient 3) The user interface is not intuitive and can be confusing 4) When I submit a form, it does not show up as completed even though it has been saved. 5) The staff doesn't seem to know how to use the system **What problems is SalesDesk solving and how is that benefiting you?** Most salespeople do not fully understand their customer's needs and expectations nor see the value of information technology as a strategic tool. SalesDesk allows salespeople to tap into what customers already know, their industry's best practices, and competitive trends while collaborating directly with them in real time via an interactive dashboard that instantly compiles company-specific information into actionable reports. SalesDesk empowers sales executives to deliver superior customer service, cultivate rapport and build meaningful customer relationships. ### 26. Awesome CRM service for the generation **Rating:** 4.5/5.0 stars **Reviewed by:** Vishwajeet K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about SalesDesk?** Quite user friendly and interactive CRM for sales user. Also it's awesome in reminders and scheduling. **What do you dislike about SalesDesk?** Can be more gamified while switching between the operation. **What problems is SalesDesk solving and how is that benefiting you?** Leads management Lead generation Lead engagement ### 27. SalesDesk the best Sales CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Pallang M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about SalesDesk?** SalesDesk CRM platform has clear and very user friendly sales management tools. being able to manage the lead to closed deals and back-to-back communications. **What do you dislike about SalesDesk?** With my experience using this CRM system there really wasn't anything bad I'd picked up though there were speed glitches when the internet connectivity wasn't good. **What problems is SalesDesk solving and how is that benefiting you?** When you're in the sales space you need a system that lets you better manage your sales the best way possible, a system that's flexible when you need certain integrations for better productivity and SalesDesk was just that. ### 28. Helpful in sales process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about SalesDesk?** Various stages of software's helps in the decision of sales process irrespective of region , country or continent **What do you dislike about SalesDesk?** Help should be available in the form of Chatbot or other similar interactive help platform **What problems is SalesDesk solving and how is that benefiting you?** Helps in understanding consumer / customer behaviour ### 29. "Strong Client Relationship Programming" **Rating:** 4.5/5.0 stars **Reviewed by:** M Bilal Y. | Order Picker, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about SalesDesk?** SalesDesk has shown to be a significant CRM for our GTM groups including deals, promoting, deals money, and activities. It is especially simple and smoothed out to use for client maintenance, showcasing efforts and record based deals outreach. **What do you dislike about SalesDesk?** Carrying out changes in a hurry to take care of your particular association's necessities can be tedious as the alter model isn't so strong as it ought to be; back end group can deal with further developing the server capacities to redress this issue **What problems is SalesDesk solving and how is that benefiting you?** tracks development of the company.improve the ways and mindset of your group to succeed keeping everything in consideration and being moderate in everyday work task ### 30. Effective tool for business growth!! **Rating:** 4.5/5.0 stars **Reviewed by:** Shayna A. | Academic Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about SalesDesk?** The dashboard is easy to use, and tracks lead for sales and marketing. Easy to understand specific customer/lead data. **What do you dislike about SalesDesk?** Everything is up to the mark except the customer service. **What problems is SalesDesk solving and how is that benefiting you?** SalesDesk helps us keep track of each lead turning into a client and improves the organization's growth by managing everything over SalesDesk. ### 31. All in one solution for accelerated B2B sales growth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2022 **What do you like best about SalesDesk?** Salesdesk helps in bringing actionable insights into buying patterns for your major B2B clients there by directly affecting the quality of service that can be provided to upgrade your sale numbers **What do you dislike about SalesDesk?** Implementing changes on the go to cater to your respective organisation's needs can be time-consuming as the edit model is not as robust as it should be; back end team can work on improving the server capabilities to rectify this issue **What problems is SalesDesk solving and how is that benefiting you?** Salesdesk helps us in bringing out pain points being faced by B2B clients, gives us valuable insights into how to resolve those pain points & guides us on a path to resolve major client queries all under a single platform ### 32. Solid Client Relationship Programming **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad N. | Area Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about SalesDesk?** This is one of the most mind-blowing SalesForce Mechanization Programming for Electronic has a straightforward connection point and is not difficult to utilize. **What do you dislike about SalesDesk?** It can run a little delayed every so often. Nothing else to despise! Everything works appropriately. it fits the need of fundamental CRM capacities and can scale in like manner. **What problems is SalesDesk solving and how is that benefiting you?** Outlining extensive perspective on the client, all business touchpoints, communication and deals notes are exceptionally simple. Deals Work area is an Ideal Answer for watch out for your Deal from Anyplace at Whenever. ### 33. Reliable Customer Relationship Software **Rating:** 5.0/5.0 stars **Reviewed by:** Saurav R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about SalesDesk?** With Sales Desk I can track and manage my firm's sales team's daily activities and performance. Its real-time notification features help me to stay updated. Sales Desk is very cost-effective and easy-to-use software. **What do you dislike about SalesDesk?** The user interface of Sales Desk needs to be revamped with easy features. **What problems is SalesDesk solving and how is that benefiting you?** The most happening feature of Sales Desk is i can create a customized dashboard. That resolved a major problem and concern to feed up details. ### 34. SalesDesk Review **Rating:** 3.5/5.0 stars **Reviewed by:** Carl O. | Sales Operations and Client Services Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 ### 35. Excellent for Sales Force Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about SalesDesk?** This is one of the best SalesForce Automation Software for Web-Based has a simple interface and is easy to use. Also, it provides end to end solutions for many marketing tools as well. **What do you dislike about SalesDesk?** There is much negative to mention as a major problem. But the user interface is something where they must look into to make a complete experience. **What problems is SalesDesk solving and how is that benefiting you?** I've solved many problems like creating a dashboard for our weekly review of sales activity. Also lead management activity, content activity are additional features. ### 36. Mitch's Sales Desk Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell K. | Cruise and Land Vacation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about SalesDesk?** All of the functional components of the program are easy to navigate. I appreciate the way the software allows me to query specific contact and sales info many different ways. **What do you dislike about SalesDesk?** It can run a little slow on occasion. Nothing else to dislike! Everything works properly. Product could be re-tooled to run faster and lighter. **Recommendations to others considering SalesDesk:** If you work with a large pipeline of clients and prospects, SalesDesk will help you group clients by almost any criteria making your time more efficient. **What problems is SalesDesk solving and how is that benefiting you?** I'm not having to spend tons of time putting lists of contacts and sales cycle data together as I used to on other software. Yes, business performance has increased. ### 37. SalesDesk is invaluable in guiding growth through data analysis, sales tracking and lead conversion **Rating:** 4.5/5.0 stars **Reviewed by:** Shreyans P. | Corporate Development + Venture Practice Lead, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about SalesDesk?** SalesDesk has proven to be an invaluable CRM for our GTM teams including sales, marketing, sales finance, and operations. It is exceptionally easy and streamlined to use for customer retention, marketing campaigns and account-based sales outreach. **What do you dislike about SalesDesk?** SalesDesk is an easy-to-use platform, but it certainly does not provide the level and depth of functionality and integrations of more advanced CRM tools such as Salesforce, Zendesk and Hubspot. However, it does fit the need of basic CRM capabilities and is able to scale accordingly. **What problems is SalesDesk solving and how is that benefiting you?** I am trying to be able to frame a comprehensive view of the customer, including all of our sales touchpoints, interactions, and sales opportunity notes. I am looking to create comprehensive sales reports and dashboards for a number of key stakeholders including front line managers are our technology executives. ### 38. Sales Desk yes or no **Rating:** 3.0/5.0 stars **Reviewed by:** Justin P. | Auto/General Liability Adjuster, Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2021 **What do you like best about SalesDesk?** Sales desk is really an amazing company. Not sure how our marketing dept. would be able to function without it. **What do you dislike about SalesDesk?** They need to work on the speed of the product. That's all in my opinion. **Recommendations to others considering SalesDesk:** Go for it, you won't be disappointed. **What problems is SalesDesk solving and how is that benefiting you?** We have really had a big push to our sales revenue. Growing our user consumer basis. ### 39. Cost effective and easy to use Sales Management Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2021 **What do you like best about SalesDesk?** Sales Desk is a tool that is used to manage the sales team effectively. Personally, it has helped us to identify the strength and weaknesses of our sales representative and make the necessary improvements. At the same time, we have got benefited to monitor all the phases of the sales cycle and get a 360-degree holistic overview. I would highly suggest Sales operations team to test this tool for their sales team management. **What do you dislike about SalesDesk?** Everything so far is good. However, we have faced difficulties in the integration of the tool with other CRM systems. It could have been better if the support would have been smoother and quicker. The support system needs to be improved. **Recommendations to others considering SalesDesk:** SalesDesk team shall improve their customer support. **What problems is SalesDesk solving and how is that benefiting you?** Increased sales revenue has been the best thing achieved from this tool. Because of this tool we were able to manage the sales team better and made sure the sales cycle are entertained at the right time without any delays. I can surely say we have boost our Customer acquisition process using SalesDesk. ### 40. Very good and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kiran K. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2021 **What do you like best about SalesDesk?** Easy to use and very helpful and understandable **What do you dislike about SalesDesk?** As of now I like everything no dislike for this **Recommendations to others considering SalesDesk:** Go for this sales desk it is very helpfull **What problems is SalesDesk solving and how is that benefiting you?** Framing comprehensive view of the customer, all sales touchpoints, interaction and sales notes are very easy. ### 41. One of the Inexpensive all in one CRM solutions. **Rating:** 4.5/5.0 stars **Reviewed by:** Immanuel C. | Sr. Manager - Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2021 **What do you like best about SalesDesk?** Easier interface, even an average 60 year can use it and understand it easily. I've used various CRM's including Zoho, Freshworks, Salesforce but this is the best. **What do you dislike about SalesDesk?** Nothing much to say. when you sign up for a trial, there could be a snippet that can easily automate every workflow. But Its not a big issue **Recommendations to others considering SalesDesk:** If you are looking for the least expensive CRM + a Helpdesk tool, SalesDesk is the one for your business. It has the best interface one could ask for, with its modules and layout, you can easily add/import contacts and accounts. **What problems is SalesDesk solving and how is that benefiting you?** I'm into sales and Business Development, CRM is the most essential tool for that. I build my pipelines through the salesdesk application. ### 42. Sales Desk-One of the most Inexpensive CRM Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Deepika T. | Data Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2021 **What do you like best about SalesDesk?** It has an easy interface; even an older person can use it at ease. You can easily add/import accounts and contacts. It provides the ability to stay organized and set reminders. **What do you dislike about SalesDesk?** The online customer service can be improved . Customer service takes long to answer messages. Rest, It is a very useful tool, no dislikes. **What problems is SalesDesk solving and how is that benefiting you?** I build my pipelines through sales desk applications. The best thing about SalesDesk is to manage staff and sales person to interact with customers or clients. ### 43. made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about SalesDesk?** target how the company staff are making progress **What do you dislike about SalesDesk?** the pricing is a little bit higher and you only support paypal payment for your subscription **Recommendations to others considering SalesDesk:** it is the top notch amongst the CRM software out there **What problems is SalesDesk solving and how is that benefiting you?** tracks growth of the company improve the ways and mentality of your team to succeed ### 44. SalesDeskBest personal relation with customer tool **Rating:** 5.0/5.0 stars **Reviewed by:** El S. | Human Resources Business Consultant / Recruiting/ Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2021 **What do you like best about SalesDesk?** Salesdesk is basically a software in which we gather client data and customer interaction with our business. So the best thing that most of the business company missing to interact more with the client so that they can evaluate data with the specific customer that how much they interact with our business. The best thing all would like salesdesk to manage the staff and sales person to interact with a specific client or all of the customers. **What do you dislike about SalesDesk?** In salesDesk automation software there is no need to dislike because who can want that their business is not automated and to not increase sales so there is no reason to dislike a system like this. **Recommendations to others considering SalesDesk:** As an businessman I really like this automated system so I can recommend each and every single business company to use this to increase their company value and sales during a shorter period of time. **What problems is SalesDesk solving and how is that benefiting you?** So overall this is an automated software that helps us to distribute systems to our sales staff to recognize our client and manage to doing well customer interaction and increase sales with an automated system. ### 45. Business growth through analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about SalesDesk?** Ease of use, small and easy learning curve. Price match or lower than competitors. **What do you dislike about SalesDesk?** Lack of integration with most of the industry-specific tools. **What problems is SalesDesk solving and how is that benefiting you?** Customer data management and retention. ### 46. Good CRM for mid size companies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about SalesDesk?** It is very good at tracking leads, be it for sales and marketing. Provides in-depth reports, you can plan daily activities, gives proper reminders to carry on those activities. Good and easy for management to track the lead status and pipeline. **What do you dislike about SalesDesk?** Not very advanced and integration with internal system takes time **What problems is SalesDesk solving and how is that benefiting you?** It gives detailed analysis for lead tracking which is what they advertise and deliver. ### 47. Cost Effective - Best to improve productivity! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about SalesDesk?** The dashboard is user-intuitive and friendly. It helps you find everything upfront. **What do you dislike about SalesDesk?** The inventory component tends to be a bit more cumbersome but certainly does work. **What problems is SalesDesk solving and how is that benefiting you?** Able to keep all information at a glance...contact book, activities, reports, etc. ### 48. I am pretty satisfied customer of them. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2020 **What do you like best about SalesDesk?** The best software that increases the productivity of the team. **What do you dislike about SalesDesk?** The system hangs a lot of time leading to decreasing efficiency of the team. **What problems is SalesDesk solving and how is that benefiting you?** Sales team accountability and tracking the numbers ### 49. Business development solution. **Rating:** 4.0/5.0 stars **Reviewed by:** Clark L. | Software Engineer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about SalesDesk?** It is a software created to complete sales reports, be able to identify the strengths and weaknesses of each sales representative and also be aware of everything, provides vision of each customer, is always pending through alarms of meetings of sales representatives and activities, is a software specially designed for this department. **What do you dislike about SalesDesk?** Their customer service is a long way from answering messages. **Recommendations to others considering SalesDesk:** recommended for companies that want to automate their sales, from the search for future customers, information processing and relevant data in the sales of the company. **What problems is SalesDesk solving and how is that benefiting you?** By using sales desk my company was able to automate its sales, look for future customers on the network, keep quotes online, predict future contracts, allow the sales team to meet and make decisions based on data thrown by this software. ### 50. Sales Desk is a Perfect Solution to keep an Eye on your Sale from Anywhere at Anytime **Rating:** 5.0/5.0 stars **Reviewed by:** Akilesh M. | Quality Engineering Intern, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2016 **What do you like best about SalesDesk?** It is a very intuitive application and it is available on Android **What do you dislike about SalesDesk?** The online customer service can be improved **What problems is SalesDesk solving and how is that benefiting you?** Sales Desk is a Perfect Solution to keep an Eye on your Sale from Anywhere at Anytime ## SalesDesk Discussions - [Plz Use to Sales Dask](https://www.g2.com/discussions/plz-use-to-sales-dask) - 2 comments, 1 upvote - [View SalesDesk pricing details and edition comparison](https://www.g2.com/products/salesdesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+03%3A06%3A20+-0500&secure%5Bsession_id%5D=e32c4420-8c32-4ba7-9ff6-774019c15ecc&secure%5Btoken%5D=2e84c6031c41b64cae948a646f05f8e80c7588516032dfcb0527ff5a583c5192&format=llm_user) ## SalesDesk Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top SalesDesk Alternatives - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (2,984 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,582 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) - 4.5/5.0 (1,059 reviews)