G2 reviewers report that Qualtrics Strategy & Research excels in providing a comprehensive suite of tools for conducting research, with users highlighting its ability to gather both qualitative and quantitative feedback effectively. The advanced survey design and analytics features allow for complex surveys that can reveal valuable insights quickly.
Users say that Phonic stands out for its innovative use of voice responses, which has led to significantly longer and more descriptive feedback from respondents. This unique approach has transformed the survey experience, making it a game-changer for those looking to gather in-depth insights.
Reviewers mention that while Qualtrics Strategy & Research has a robust feature set, some users find it less intuitive compared to Phonic. The latter is praised for its user-friendly interface and clear navigation, making it easier for users to set up and manage surveys without extensive training.
According to verified reviews, Qualtrics Strategy & Research has a higher overall satisfaction score, indicating that users appreciate its powerful capabilities despite some learning curve. Users specifically commend its reporting features, which help in spotting trends and improving output metrics.
Users highlight that Phonic's ease of use is a significant advantage, with many appreciating its quick response times and helpful features like progress tracking and audio transcripts. This simplicity makes it particularly appealing for small businesses looking for efficient survey solutions.
G2 reviewers note that while both products have strong support ratings, Phonic receives higher marks for customer service, with users reporting a more responsive and helpful support experience. This can be crucial for businesses that require timely assistance during their research processes.
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What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is there a possibility of adding customer support in IST time?
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
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