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At a Glance
Market Segments
Enterprise (66.5% of reviews)
Mid-Market (40.7% of reviews)
Entry-Level Pricing
No pricing available
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Pega Platform
Star Rating
(275)4.2 out of 5
Market Segments
Enterprise (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformProcessMaker
Star Rating
(305)4.3 out of 5
Market Segments
Mid-Market (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pega Platform excels in dynamic segmentation with a score of 9.1, allowing for highly targeted marketing efforts, while ProcessMaker, with a score of 8.7, offers solid but less advanced segmentation capabilities.
- Reviewers mention that Pega's workflow automation is particularly robust, scoring 8.8, which enables seamless process integration, whereas ProcessMaker's score of 8.7 indicates a slightly less efficient automation experience.
- G2 users highlight Pega's superior document approval feature, scoring 9.4, which streamlines the approval process significantly compared to ProcessMaker's score of 8.6, where users feel the process could be more intuitive.
- Users on G2 report that Pega's real-time process monitoring is a standout feature with a score of 8.4, providing immediate insights into process performance, while ProcessMaker's score of 8.6 suggests it offers good monitoring but lacks some of the real-time capabilities.
- Reviewers mention that Pega's API connection capabilities are highly rated at 8.8, facilitating better integrations with other systems, while ProcessMaker's score of 8.1 indicates that users find its API capabilities to be less comprehensive.
- Users say that Pega's lifecycle management feature shines with a score of 9.1, allowing for effective tracking and management of processes, whereas ProcessMaker's score of 8.5 suggests it provides adequate lifecycle management but lacks some advanced features.
Pricing
Entry-Level Pricing
Pega Platform
No pricing availableProcessMaker
Enterprise
Contact Us
- Comprehensive features maximize insight and ROI.
Free Trial
Pega Platform
Free Trial is available
ProcessMaker
Free Trial is available
Ratings
Meets Requirements
8.4
159
8.6
246
Ease of Use
8.3
160
8.6
251
Ease of Setup
7.9
104
7.8
180
Ease of Admin
8.1
99
8.1
174
Quality of Support
8.2
151
8.2
226
Has the product been a good partner in doing business?
8.3
93
8.3
166
Product Direction (% positive)
8.0
158
8.2
244
Features by Category
User Tools - Warranty Management
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Customer Insights
9.3
7
Not enough data
9.7
6
Not enough data
Software Integrations
9.4
8
Not enough data
9.7
6
Not enough data
Setup
Not enough data
8.3
71
Not enough data
8.4
71
Not enough data
8.1
71
Not enough data
8.3
72
Management
Not enough data
7.9
67
Not enough data
8.5
67
Not enough data
8.5
66
Generative AI
Not enough data
7.4
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Not enough data
Automation
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
Development
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Not enough data
Automation Building
8.5
16
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.9
16
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
Bot Management & Execution
9.0
14
|
Verified
Not enough data
9.1
15
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
Intelligent Automation
9.2
6
Not enough data
8.5
8
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
Platform Data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Not enough data
Platform Additional Functionality
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.5
12
8.9
30
|
Verified
8.6
13
|
Verified
8.3
30
|
Verified
8.1
12
|
Verified
8.1
29
|
Verified
Forms
7.8
12
|
Verified
8.3
28
|
Verified
7.8
12
|
Verified
8.3
26
|
Verified
8.0
11
8.2
26
|
Verified
Automation
8.9
12
8.7
31
|
Verified
8.8
13
|
Verified
8.7
29
|
Verified
7.9
12
|
Verified
8.4
30
|
Verified
8.1
9
|
Verified
8.0
18
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
8.4
18
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
9.0
18
|
Verified
Field Tools
Not enough data
7.8
13
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
8.2
15
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
6.5
13
|
Verified
Not enough data
8.2
15
Back Office Tools
Not enough data
8.4
18
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
7.4
16
|
Verified
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
Not enough data
On the Job
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
After the Job
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.5
14
Not enough data
6.5
14
Process Management
9.2
6
8.6
169
8.5
77
8.4
160
8.3
5
8.4
159
8.3
7
7.4
33
8.5
8
8.1
43
8.8
8
7.7
39
9.0
7
8.6
43
Customization
8.4
76
8.3
166
8.6
82
8.8
177
8.4
73
8.4
160
8.3
68
7.7
158
9.3
5
7.9
159
Collaboration
8.5
69
8.4
161
8.3
69
8.3
156
8.5
77
8.7
168
9.7
5
8.8
173
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.0
7
8.8
48
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.3
49
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
9.1
47
|
Verified
Not enough data
Data Control
8.4
44
|
Verified
Not enough data
8.2
47
|
Verified
Not enough data
8.9
45
|
Verified
Not enough data
Publishing
8.7
50
|
Verified
Not enough data
8.3
48
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pega Platform and ProcessMaker are categorized as Workflow Management, Digital Process Automation (DPA), and Business Process Management
Unique Categories
Pega Platform is categorized as Application Development Platforms, Warranty Management, Workplace Innovation Platforms, Process Mining, Customer Journey Analytics, Robotic Process Automation (RPA), Bot Platforms, Low-Code Development Platforms, Field Service Management, Business Automation Platforms (BAPs), and Process Orchestration
ProcessMaker is categorized as Mobile Forms Automation and Intelligent Document Processing (IDP)
Reviews
Reviewers' Company Size
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProcessMaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Financial Services
12.4%
Banking
11.9%
Computer Software
10.8%
Insurance
8.2%
Other
35.6%
Information Technology and Services
9.5%
Financial Services
8.4%
Banking
7.6%
Telecommunications
5.8%
Higher Education
4.7%
Other
64.0%
Alternatives
Discussions
What is PEGA platform?
1 Comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 Comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
Does process maker have an integration with Google Docs?
2 Comments
AV
Yes it does. ProcessMaker Enterprise Edition has a list of Google Connectors for an easier integration. You can find more information in the link...Read more
Are there any license restrictions for processes or plugins created in ProcessMaker?
1 Comment
Official Response from ProcessMaker
You are the sole owner of any process or plugin which you create in ProcessMaker Community Edition or Enterprise Edition, and you can license its use any way...Read more
How can I do so that users can see the files that other users upload, but not all the files?
1 Comment
RA
Each process document has it's particular permission. When designing the process and creating the document, yo can set the document permission, normally it...Read more
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