Compare Agentforce 360 Platform (formerly Salesforce Platform) and Panaya Smart Testing and Change Intelligence 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Enterprise (58.9% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
No pricing available
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,975)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansPanaya Smart Testing and Change Intelligence
Star Rating
(507)4.5 out of 5
Market Segments
Enterprise (58.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Panaya Smart Testing and Change IntelligenceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in providing a highly customizable and flexible environment, allowing users to build apps and automate workflows without deep coding knowledge. This capability is particularly beneficial for non-developers, as highlighted by users who appreciate the ability to rapidly deploy solutions like Agentforce integrations.
- Users say that Panaya Smart Testing and Change Intelligence offers a seamless integration with SAP, making it easy to implement and use. Reviewers commend its intuitive user interface, which simplifies the management of the complete testing and incident resolution cycle, ensuring a smooth user experience.
- According to verified reviews, Salesforce Platform stands out for its extensive learning resources and cloud-based accessibility, which allows users to engage with data from over a decade ago. This feature provides valuable context for client interactions, enhancing the overall CRM experience.
- Reviewers mention that while Panaya provides excellent support and a clear view of upgrade requirements, it may not offer the same level of customization as Salesforce. Users appreciate the detailed listing of objects needing remediation during upgrades, but some may find the overall flexibility limited compared to Salesforce's robust capabilities.
- G2 reviewers highlight that Salesforce Platform has a significantly higher overall satisfaction score, reflecting its strong market presence and user loyalty. With thousands of reviews, users consistently praise its powerful CRM capabilities and the ability to access the platform from anywhere.
- Users report that while both platforms have similar ease of use ratings, Panaya Smart Testing and Change Intelligence slightly edges out in setup and administration. However, Salesforce's advanced features and extensive customization options may outweigh this advantage for users seeking a more tailored solution.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Panaya Smart Testing and Change Intelligence
No pricing availableFree Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Panaya Smart Testing and Change Intelligence
Free Trial is available
Ratings
Meets Requirements
8.9
2,354
8.8
400
Ease of Use
8.5
3,120
8.7
406
Ease of Setup
8.4
1,898
8.7
235
Ease of Admin
8.5
801
8.7
183
Quality of Support
8.5
2,101
8.9
377
Has the product been a good partner in doing business?
8.8
796
9.0
190
Product Direction (% positive)
8.7
2,319
8.5
386
Features by Category
Data Masking
9.4
16
Not enough data
9.3
16
Not enough data
9.1
15
Not enough data
9.3
15
Not enough data
8.7
15
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Functionality
Not enough data
9.0
247
Not enough data
8.3
222
Not enough data
8.8
243
Management
Not enough data
8.7
245
Not enough data
8.5
219
Not enough data
8.6
225
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
302
Not enough data
9.1
319
Not enough data
9.2
316
Not enough data
8.9
307
Not enough data
8.6
292
Not enough data
9.1
321
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Functionality
8.0
74
Not enough data
8.5
69
Not enough data
8.7
68
Not enough data
8.4
68
Not enough data
Data Control
8.5
67
Not enough data
8.6
69
Not enough data
9.0
69
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
Functionality
9.1
143
Not enough data
8.8
136
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Functionality
Not enough data
8.8
44
Not enough data
9.3
44
Not enough data
8.6
43
Not enough data
9.1
42
Automation
Not enough data
9.0
42
Not enough data
8.8
43
Not enough data
9.0
42
Agentic AI - Automation Testing
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
7.7
8
Agentic AI - Software Testing
9.0
25
6.8
11
8.8
24
7.8
9
8.9
24
7.3
10
Agentic AI - SAP Store
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
AI Test Generation & Authoring
Not enough data
8.1
7
Not enough data
8.1
6
Not enough data
8.3
8
Test Maintenance & Resilience
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.9
6
Execution & Analytics
Not enough data
8.8
11
Not enough data
8.1
7
Not enough data
8.1
7
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
589
Not enough data
8.6
573
Not enough data
8.7
524
Not enough data
8.6
554
Not enough data
8.6
519
Not enough data
Database
9.0
566
Not enough data
8.9
657
Not enough data
8.5
511
Not enough data
8.6
559
Not enough data
8.7
609
Not enough data
Infrastructure
8.5
563
Not enough data
8.1
523
Not enough data
9.1
592
Not enough data
User Interface Design
8.5
137
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
157
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
161
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
145
|
Verified
Not enough data
9.0
150
Not enough data
8.9
148
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Panaya Smart Testing and Change Intelligence are categorized as Software Testing
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Panaya Smart Testing and Change Intelligence is categorized as AI Software Testing Tools, SAP Store, Test Management, Other ERP, and Automation Testing
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Panaya Smart Testing and Change Intelligence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Information Technology and Services
12.4%
Electrical/Electronic Manufacturing
7.4%
Computer Software
6.2%
Manufacturing
5.8%
Automotive
5.4%
Other
62.9%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
How to you track defects the most efficiently ?
1 Comment
BA
Panaya has a unique mechanism that automatically and proactively detects the potential influence of defects to other tests.
The test manager can easily...Read more
Can you put a pause button when recording scenarios?
1 Comment
BA
Hi,
If you are using the recorder to record web or other applications, you can actually switch off the toggle during the recording in order to stop the...Read more
How can I perform bulk uploads of scenarios without adding them beforehand?
1 Comment
BA
Hello Luis,
Thanks for your question.
We need more details to answer to your question as there are multiple ways to upload tests into Panaya.
I suggest...Read more
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