Panaya Smart Testing and Change Intelligence Reviews & Product Details

I like best about Panaya Smart Testing and Change Intelligence is how it brings everything together. It's truly amazing how it uses AI to tell you exactly what changes will impact, so you only test what's necessary—saving a ton of time! Plus, anyone can create automated tests without needing to code, which is fantastic. It just makes the whole process of managing changes and testing so much easier, faster, and more collaborative for everyone involved. Review collected by and hosted on G2.com.

While Panaya is fantastic, if I had to pick something, sometimes the recording feature can feel a little slow or laggy when you're creating tests. Also, while it's brilliant for big systems like SAP, it'd be even better to see more seamless integrations with a wider variety of other applications we use. A tiny tweak to make defect reporting even quicker could also be nice! Review collected by and hosted on G2.com.

One additional thing I really appreciate about Panaya Smart Testing and Change Intelligence is the clarity it brings to change impact analysis. It’s very easy to understand which business processes and transactions are actually affected by a change, which helps prioritize testing much better.

I also like how it supports release planning and decision-making. Instead of relying only on experience or assumptions, you can base go/no-go decisions on concrete risk and impact data. This is especially valuable in complex SAP environments where even small changes can have wider consequences. Review collected by and hosted on G2.com.

One area where Panaya Smart Testing and Change Intelligence could improve is in flexibility and customization. For example, having more options to tailor dashboards, reports, and risk views to specific roles (IT, business, keyusers, superusers,process owners) would make the insights even more actionable.

Additionally, expanding integration capabilities with other testing and ALM tools could further streamline end-to-end release processes. This would reduce the need for manual handovers and make Panaya fit even more naturally into existing delivery pipelines. Review collected by and hosted on G2.com.

The Panaya Smart Testing application is user-friendly; it is simple and quick for anyone to get the hang of it. The application allows for considerable time savings, from writing to executing tests, thanks to a simple and clear user interface. Test documentation is simplified thanks to the application's recorder, which constructs them automatically, allowing the tester to focus on the essential: testing. Review collected by and hosted on G2.com.

The areas for improvement of the Panaya Smart Testing solution are as follows:

- Develop the structure of the "Anomaly" form so that it is usable in a GxP environment,

- Add an audit trail for users (login/logout to projects, as well as during role changes on a project),

- Implement an audit trail on the modification of roles and permissions,

- Allow the association of a requirement with a test step (and not only at the test level),

- Improve the process of modifying a test script (after review), with version management. Review collected by and hosted on G2.com.

This tool is highly intuitive and easy to learn. I was able to become proficient with it quickly, which made our data validation, UAT, and Dress Rehearsal processes much smoother.

I had other system migrations before where testing was followed via excel... this is a huge step forward to increase productivity and efficiency. Review collected by and hosted on G2.com.

I really liked the tool, and I have to think hard to find anything I dislike. One suggestion I have is that when I mark a test as Failed and it is waiting for the technical team to review, it would be helpful if I could remain listed as the "current tester." Otherwise, the test disappears from my inbox until the defects are resolved and closed.

Also asking for verification so frequently. Review collected by and hosted on G2.com.

I really like how intuitive the interface is, being able to generate my own charts to better track the tests I conduct in my project, the option to work with automation rules makes things a bit easier, and also how easy it is to generate and load test scenarios, users, and define the different roles they can have or create my own roles according to the task that needs to be done is very good. The view of comments on defects allows us to have better communication with the team of consultants. It is easy to train my users in the use of the tool, it takes me about 10 minutes to train a group of users on the use of the platform and the recording, so implementing it is very simple. As for customer service, it is very good, they have even set up online sessions for me to resolve my cases. All of this has led us to use it for different implementation or comprehensive testing projects, we have used it in around 6 different projects. Review collected by and hosted on G2.com.

I would like to be able to customize more aspects of the platform. There are many areas of opportunity, such as when viewing the "Ready to test" steps, it could also tell me the potential steps that person has to do or which ones are freed if that step is completed. In the reports area, being able to add a column with the workspace to which my users belong without having to resort to Excel for that. I also feel that an area of opportunity is to make a step depend on a test being carried out in another scenario. Being able to notify more than one user when a specific step is ready to be performed would also be perfect. Regarding its ease of integration, it is always necessary to have an internal trainer since the platform guides are not very up-to-date, and therefore do not include all the new functions implemented in the last year. I consider it is only easy to integrate when there is someone who has used this tool before. Review collected by and hosted on G2.com.

it organizes everything in perfect manner, whenever there is defect and test case is aligned with defect - it will ask for impact and work accordingly.

and it is really easy to user tool all organized in such manner that new users also would not get confused.

and I see that it is implemented in such order that can assign roles accordingly and admins also has ease to use.

about customer support - whenever there is maintenance mode, each time they notify us early.

I am using it on regular basis as my all defect and tests are on Panaya only.

and it is integrated well as i know Review collected by and hosted on G2.com.

I think whenever someone by mistakenly mention user in comment and that user is not involved in defect or test, after that they edit or delete removing that user's name from the comment, it will still keep updates that user about details about the defect or test Review collected by and hosted on G2.com.

Panaya Smart Testing and Change Intelligence offers several features that make it a valuable tool, especially for SAP and Oracle environments. Some of the aspects I find most impressive include:

1. **Impact Analysis**: Panaya provides deep insights into the impact of any change, ensuring that users know exactly which transactions, custom objects, or configurations will be affected. This minimizes risk and speeds up the change process.

2. **Automated Testing**: It automates end-to-end testing and accelerates the testing process by using AI to identify which areas need testing based on code changes, eliminating redundant tests.

3. **Collaboration and Tracking**: The platform allows teams to collaborate on testing and changes while tracking progress and status in real-time, which enhances coordination between stakeholders.

4. **Code Quality Improvement**: With its smart code analysis features, Panaya helps detect potential code quality issues early on, reducing post-deployment errors.

5. **Risk Mitigation**: By providing detailed risk assessments, it ensures that teams are aware of the potential challenges before deploying changes, increasing confidence in upgrades or implementations.

These capabilities make Panaya particularly useful for organizations handling frequent updates or upgrades in complex ERP landscapes like SAP. What about Panaya interests you? Review collected by and hosted on G2.com.

While Panaya Smart Testing and Change Intelligence offers many strong features, there are a few potential limitations that could be areas of improvement:

Customization Complexity: Some users find that tailoring Panaya to their specific needs requires a steep learning curve. Customizing test plans and configurations can sometimes feel cumbersome, particularly for organizations with highly customized SAP landscapes.

Cost: For smaller organizations or projects, Panaya can be perceived as expensive. Its pricing structure may not always be cost-effective, especially if the organization doesn’t frequently handle large-scale updates or complex change management.

Initial Setup and Integration: Setting up Panaya and integrating it into existing SAP landscapes and workflows might take more time than expected. The onboarding process, while necessary, can be resource-intensive.

Limited Flexibility in Automation: While Panaya excels in automated testing, there can be some limitations in the flexibility of its automation, particularly when dealing with niche or highly specific business scenarios.

User Interface: The user interface, while functional, could be more intuitive. Some users feel that the navigation could be streamlined, and certain features might benefit from more user-friendly designs.

These challenges don’t necessarily detract from the overall value of the tool, but they are points to consider depending on the organization’s specific needs and resources. Review collected by and hosted on G2.com.

We have been using Panaya's Automation tool since the beginning of the 2025 and highly recommend it. We use tool almost on a daily basis. It is a fairly easy tool to learn and use. Panaya has a new release on a monthly basis and is good about adding innovative features. The tool has been fairly easy to implement, and it integrates well with our different systems. Also, they are great about listen to customer's suggestions for new features and delivering them quickly. Any issues we have encountered with the tool, Panaya's support team has been quick to respond with different solutions to try out. Shout out to Panaya and their support team! Review collected by and hosted on G2.com.

This is a praise and a dislike at the same time. Panaya is very good about putting out new releases on a monthly basis with a lot of new helpful features. However, the constant changes can be hard to keep up with and can cause some rework on previously created automated test scripts. Review collected by and hosted on G2.com.

I appreciate using Panaya Smart Testing and Change Intelligence for Test Management and Defect Management because it is incredibly easy to use and user-friendly. Its intuitive structure and simplicity stand out, making the processes straightforward and efficient. The platform excels in easy reporting and tracking, which significantly aids in managing defects and monitoring testing progress. Review collected by and hosted on G2.com.

I feel that Panaya Smart Testing and Change Intelligence could be improved by enhancing the test scenarios reporting feature. Currently, the reports are provided at the test case level, but having report capabilities at the parent level would be more beneficial. This enhancement could streamline reporting and provide a more comprehensive view at a higher level, which I find lacking at present. Review collected by and hosted on G2.com.

Smart Testing

-Relatively easy to configure

-User friendly

-Test execution and test management in a single tool

-Browser interface, no client installation

-Partnership of Panaya's Support Team

We don't use Change Intelligence by now Review collected by and hosted on G2.com.

Smart Testing

-Few idioms supported (we use PT-BR, browser translation doesn't work properly)

-Components installation (web recorder etc.) is very difficult and can'1t be fully automated

-Issues while capturing evidence screens, it doesn't work properly in some screen resolutions

-Evidences captured while using mouse clicks are confused, there should be a configuration to turn it on/off

-Evidences doesn1t capture some filled fields

We don't use Change Intelligence by now Review collected by and hosted on G2.com.