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The Panaya Platform Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

The Panaya Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is The Panaya Platform, and what problem is it built to solve?

The Panaya Platform is an agentic platform for enterprise cross-application testing and change impact analysis. It helps IT, QA, and testing teams assess the effects of changes to critical business processes and systems, prioritize risk, and manage testing to reduce disruption.

What languages does The Panaya Platform support?

The Panaya Platform supports 5 languages: English, French, German, Japanese, and Spanish.

What company sizes and industries is The Panaya Platform the best fit for?

The strongest reviewer fit is with enterprise and mid-market organizations, particularly those working in manufacturing and enterprise IT. Positive reviewer profiles cluster most in these segments:
  • Company size: Enterprise. Organizations with more than 1,000 employees are the most prominent segment.
  • Company size: Mid-market. Organizations with 51–1,000 employees also form a substantial segment.
  • Industries: Manufacturing and related sectors. Manufacturing and electrical/electronic manufacturing are prominent.
  • Industries: Enterprise technology and services. Information technology and services, consulting, and oil and energy are also well represented.
  • Industry: Financial services. Financial services is another recurring segment.

How long does it take to implement The Panaya Platform across a team?

Reported go-live times range from under a month to more than a year, with the shorter implementation ranges appearing most often. The reported ranges break down as follows:
Time to go live Relative frequency
Under 1 month Among the most commonly reported ranges
1–3 months Among the most commonly reported ranges
3–6 months Also reported
6–12 months Less commonly reported
More than 12 months Less commonly reported

What customer support options does The Panaya Platform provide, and how do users find the overall support experience?

The Panaya Platform provides support through email/help desk, a knowledge base, and FAQs or a forum. The support experience is often described as responsive and useful for resolving issues or guiding teams, though some users would like faster attention for high-priority cases and clearer self-service guidance.

What is the experience like for teams switching to The Panaya Platform from another tool?

Teams have moved to The Panaya Platform from test management and automation tools such as Tricentis Tosca, Worksoft Certify, SAP Solution Manager, TestLink, Jira, and OpenText Application Quality Management. The reasons include easier use and setup, stronger testing workflows and visibility, and support for automation; some transitions have also aimed to reduce costs or replace tools that lacked project and UAT tracking. The transition can make test execution and progress tracking more straightforward, while migrating existing test libraries or learning the platform’s workflows may take additional effort.

What tools and platforms does The Panaya Platform integrate with, and how do these integrations help users get more value from the product?

The Panaya Platform offers 20 integrations across enterprise applications, testing workflows, productivity, and HR. They connect with systems used for testing and change work and can help keep activity linked to the tools teams already rely on.
  • ERP and finance: SAP BPC, SAP S/4HANA Cloud, SAP ECC, SAP HANA Cloud, SAP Solution Manager, Oracle EBS Financials, and Oracle EBS Projects.
  • CRM: Oracle EBS CRM, Salesforce Platform, Salesforce Sales Cloud, and Salesforce Service Cloud.
  • Work and service management: Jira, monday AI Work Platform, ServiceNow App Engine, and ServiceNow IT Service Management.
  • Productivity and reporting: Microsoft Excel, Microsoft Outlook, and Microsoft Power BI.
  • HR and workforce systems: SAP SuccessFactors HCM and Workday Extend.

What features or capabilities could make The Panaya Platform even more useful?

The most useful improvements would make reporting and everyday test administration more flexible, while strengthening test and defect workflows.
  • More flexible reporting and dashboards: Add customization and reporting views that better suit different roles, projects, and levels of detail.
  • Smoother navigation and usability: Simplify workflows and make frequently used information easier to reach, especially for new or occasional users.
  • More flexible defect handling: Expand status options and make it easier to assign, follow, and update defects across the people involved.
  • Stronger recording and automation: Improve recording reliability and make test recommendations and automation more accurate and adaptable to business context.

How useful do The Panaya Platform users find its AI features in everyday use?

The Panaya Platform’s AI features are most useful when they help teams understand defects and focus testing, though the value depends on the accuracy and context of the output.
  • Test creation and coverage: Natural Language Test Creation, UI-Based Test Generation, and Test Coverage Suggestions.
  • Test maintenance: AI-Powered Test Maintenance, Dynamic Element Locators, and Self-healing.
  • Analysis and reporting: Root Cause Analysis, Intelligent Reporting, and Visual Anomaly Detection.
In everyday use, defect summaries can provide a quick, helpful overview without reading a long comment thread, and change or coverage insights can help direct testing effort. Users also find that summaries can be too simple or inaccurate, and test-generation suggestions may need better business context or manual validation.

The Panaya Platform Reviews (597)

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Reviews

The Panaya Platform Reviews (597)

View 3 Video Reviews
4.4
597 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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PP
Prathmesh P.
Data Migration Analyst
Mid-Market (51-1000 emp.)
"Panaya Streamlines Impact Analysis and Testing with Clear Deployment Visibility"
4.5/5
What do you like best about The Panaya Platform?

The best thing about Panaya is how quickly it can analyze the impact of changes and streamline testing. It helps reduce risk, saves time, and gives clear visibility into what needs to be fixed and tested before deployment. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

The platform can feel a bit complex for first-time users, and it takes some time to fully understand certain reports and configuration options. If usability were improved and a few key workflows were simplified, it would make the overall user experience smoother and more intuitive. Review collected by and hosted on G2.com.

Arvind G.
AG
Arvind G.
Project Manager
Enterprise (> 1000 emp.)
"Efficient Test Management and Defect Tracking Platform"
5/5
What do you like best about The Panaya Platform?

What I like best about Panaya is its user-friendly interface and centralized test management. It makes it easy to track test execution, manage defects, monitor progress, and collaborate with business and technical teams, improving overall testing efficiency and visibility. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

The reporting and dashboard customization options could be more flexible. Additionally, navigating between test scripts and defects can sometimes be time-consuming, and the platform's performance could be improved when handling large volumes of test data. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"User-Friendly Platform with Clear Test Progress Monitoring and Strong Performance"
4/5
What do you like best about The Panaya Platform?

I really appreciated the user-friendliness of the platform, especially in the testing part, where the status of test progress can be monitored at a glance (this is helped by the business intelligence, supported by AI, offered by the platform).

The platform’s performance is good. I didn’t have the opportunity to explore the integration capabilities of panaya. The platform worked well, so there was no need for support. Pricing was managed by the company, and I had no visibility into it. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

What I didn’t fully enjoy about Panaya were some aspects of the defect management features. Linking a defect to a test step isn’t very straightforward, because you need to type the exact test name in order to create the link. This makes the process quite long, and many times it’s not possible to remember by heart the exact names of the steps.

Also, attachments in the defect evidence should support more than just image formats. Review collected by and hosted on G2.com.

Response from Benjamin Alimi of The Panaya Platform

Thank you for your feedback and for highlighting the value Panaya brings to your testing process!

Regarding defect management, we’ve significantly simplified the process of linking defects to test steps. You can now search by test name, ID, or step description, without needing to remember exact names.

You can find more details here: https://success.panaya.com/docs/linking-steps-to-defects and we encourage you to explore this with your Customer Success Manager.

As for defect evidence, while the main evidence displayed in the General tab is typically an image, you can attach files of any format through the Attachments tab, just like with other entities in Panaya.

Verified User in Manufacturing
CM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
Originally submitted 6/9/2026
"Effective Test Script Creation, Needs Better Contextual AI"
3.5/5
What do you like best about The Panaya Platform?

I like that Panaya Smart Testing and Change Intelligence is able to create a draft SFT test script, understanding the sequence of steps inside the transaction. The screen capturing of evidence reduces a lot of additional workload for test executions. It's pretty easy to create the test script library. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

It's missing context or prerequisites needed to run tests. The AI features fail to consider customization validations that aren't mentioned in writeouts or manuals. The test creation should not just read documents but ask test-related questions that delve into authorizations or roles needed, custom validations relevant for business, workflows active in transactions, and data-relevant prerequisites. Multiple screen shifting should be allowed for tests involving processes running across multiple systems. Review collected by and hosted on G2.com.

Response from Benjamin Alimi of The Panaya Platform

Thank you for your thoughtful feedback! We’re glad to hear that Panaya’s recording capabilities are making test execution easier for your team.

You’re actually touching on several areas we’re actively working on! In the coming weeks, we’ll be introducing a new, more interactive experience with our Seemore AI assistant. You’ll be able to have natural conversations with Seemore, provide more context about your specific processes, customizations, roles, and prerequisites, and refine generated tests to better reflect your business needs.

We’re also working on company-level memory, so Seemore can better understand your organization’s unique environment and requirements over time.

Stay tuned! Many of the improvements you’re looking for are just around the corner.

sukrut k.
SK
sukrut k.
Technology Architect
Mid-Market (51-1000 emp.)
"Effortless Test Tracking with Automatic Screen Capture"
4.5/5
What do you like best about The Panaya Platform?

We use Panaya for test tracking. The best feature for us is that Panaya captures the screen automatically, so we don’t have to take screenshots ourselves. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

When we have thousands of test steps, the bulk update tool should offer more columns to update; otherwise, we end up having to do those updates manually. Review collected by and hosted on G2.com.

Vinayak G.
VG
Vinayak G.
Solution Consultant (Kinaxis Maestro)
Mid-Market (51-1000 emp.)
"User-Friendly UAT Simplification with Real-Time Updates"
5/5
What do you like best about The Panaya Platform?

I find The Panaya Platform really simplifies UAT and makes it easy to upload and modify test cases, which is super helpful. I love the user interface, and it shares real-time updates of defects detected by testers directly to developers. Plus, the setup process was perfectly easy, and all of this makes The Panaya Platform an excellent tool for my needs. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

The dashboard of the test cycle could be improved by displaying the tasks pending for each user, showing which developer is responsible for each defect, and providing live status updates. Also, having the drill links directly to the failed tasks and defects detected would be helpful. Review collected by and hosted on G2.com.

Ameya S.
AS
Ameya S.
Associate Manager
Enterprise (> 1000 emp.)
Originally submitted 12/11/2024
"A complete Testing Tool for collaborative work that suits all Enterprise Projects."
4.5/5
What do you like best about The Panaya Platform?

1. Defect creation and tracking them for resolution.

2. Test case creation and tracking them for resolution.

3. Detailed Dashboard stating Module wise / Month wise progress on Defects and Test Cases

4. Export and upload functions which saves manual efforts

It’s easy to use and tailor according to project needs. Adding multiple attachments is also easy during test case creation. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

So far, I haven’t noticed any issues with the product. It meets my expectations and works as I hoped. Review collected by and hosted on G2.com.

Yashodhar Y.
YY
Yashodhar Y.
Coupa admin
Enterprise (> 1000 emp.)
"Panaya Simplifies UAT with Smart, Impact-Based Testing"
4/5
What do you like best about The Panaya Platform?

What I like best about Panaya Smart Testing and Change Intelligence is the way it simplifies UAT and reduces testing effort through impact-based analysis. Instead of manually identifying what needs testing after every change, Panaya intelligently highlights affected business processes, which helps teams focus on high-risk areas and avoid unnecessary regression testing. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

Some advanced features and impact analysis outputs may take time for new users to fully understand. While the platform is powerful, there can be a learning curve for business users during the initial adoption phase, and certain dashboards or reporting views could be more customizable and intuitive. Review collected by and hosted on G2.com.

Patrick Z.
PZ
Patrick Z.
Team Manager
Enterprise (> 1000 emp.)
"Smart Testing: Quickly implemented, without local installation, and with AI-supported documentation"
4.5/5
What do you like best about The Panaya Platform?

Smart Testing is easy to implement. No software needs to be installed locally; the test users can use the application directly and perform the specified test cases as in their daily work. Additional documentation is not required, and in case of errors, consultants and developers can precisely trace what happened during the test. The AI also automatically generates a textual description, allowing for searches by terminology. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

Despite all the advantages, the new recorder – purely related to the SAPGUI – has the disadvantage that automatic scripting is no longer supported when playing tests. However, if you have installed the corresponding frontend and backend components, you can still use the old recorder in special cases. Otherwise, the new recorder is clearly the better choice and our customer preference. Review collected by and hosted on G2.com.

atul g.
AG
atul g.
Business Process Consultant
Enterprise (> 1000 emp.)
"Simple Interface and Handy Auto-Login, but Needs Double-Click to Open Records"
3/5
What do you like best about The Panaya Platform?

Its interface is simple, but not that complete. There’s no message login page, and what I recently noticed is that in the integrated ITP it logs in automatically instead of having to click the submit button. I really like this feature. Review collected by and hosted on G2.com.

What do you dislike about The Panaya Platform?

There is no double-click feature. I have to open the record first and then update it. Review collected by and hosted on G2.com.

Response from Benjamin Alimi of The Panaya Platform

Thank you for your feedback! We're glad to hear that you find Panaya easy to use.

Regarding your suggestion about double-clicking to edit records, we'd be happy to better understand your use case, as Panaya already supports inline editing without having to open the record first.

We encourage you to discuss this with your Customer Success Manager so we can better understand your needs and help you find the most efficient way to work.

Questions about The Panaya Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

CB
clay bacharg
•
Last activity almost 5 years ago

why is the recording only on one screen of sap and not all windows?

2 Upvotes
1
Join the conversation
Ajit K.
AK
Ajit Kumar
•
Last activity almost 5 years ago

How can Panaya help with populating screen values automatically for business scenario testing?

2 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

10 months

Average Discount

12%

The Panaya Platform Comparisons
The Panaya Platform Features
Test Feedback
Test History
Customization
Test Repository
Integration
Test Diversity
Organization
Reliability
Thoroughness
Intelligent Reporting