--- title: Panaya Smart Testing and Change Intelligence Reviews meta_title: 'Panaya Smart Testing and Change Intelligence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 541 reviews by the users' company size, role or industry to find out how Panaya Smart Testing and Change Intelligence works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 541 scale: '5' date_modified: '2026-06-30' parent_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # Panaya Smart Testing and Change Intelligence Reviews **Vendor:** Panaya LTD **Category:** [AI Software Testing Tools](https://www.g2.com/categories/ai-software-testing-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 541 ## About Panaya Smart Testing and Change Intelligence Panaya is a SaaS-based company certified by SAP, Oracle, and Salesforce.com. It offers an all-in-one platform for Smart Testing solutions and Change Intelligence tailored for ERP, CRM, and cloud business applications. Panaya accelerates and de-risks digital landscapes with AI-powered Test Automation, Test Management, and Impact Analysis. Panaya's focus on ease of use and an intuitive interface ensures seamless collaboration between business and IT, empowering business users and IT professionals to gain real-time visibility and control over their projects. This capability enables faster releases and continuous delivery of high-quality software. Since its founding in 2006, over 3,000 companies across 62 countries, including a third of the Fortune 500, have trusted Panaya to drive rapid, quality testing and change management in their enterprise business applications. ## Panaya Smart Testing and Change Intelligence Pros & Cons **What users like:** - Users appreciate the **ease of use** of Panaya Smart Testing, finding it simplifies testing and documentation significantly. (61 reviews) - Users value the **streamlined testing capabilities** of Panaya, enhancing efficiency in documenting and managing SAP ECC 6 changes. (53 reviews) - Users value the **time-saving features** of Panaya Smart Testing, enhancing productivity and smoothing out testing processes. (30 reviews) - Users appreciate the **user-friendly automation** of Panaya Smart Testing, enhancing efficiency and simplifying training on SAP applications. (25 reviews) - Users value the **intuitive user interface** of Panaya Smart Testing, facilitating easy implementation and seamless integration. (23 reviews) - Users appreciate the **helpful support and intuitive design** of Panaya, enhancing their overall testing and change management experience. (21 reviews) - Intuitive (20 reviews) - Users value the **responsive customer support** of Panaya Smart Testing, ensuring quick assistance whenever needed. (18 reviews) - Users value the **efficient tracking and management** features of Panaya, which improve workflow and communication significantly. (17 reviews) - Functionality (16 reviews) **What users dislike:** - Users experience **testing difficulties** due to accidental data loss and navigation issues, hindering effective defect logging. (17 reviews) - Users experience **recording issues** with Panaya Smart Testing, causing complications during evidence capture and slowing down testing. (14 reviews) - Users find the **learning curve challenging** due to initial setup complexities and navigation unfamiliarity. (13 reviews) - Users experience **slow performance** in various aspects, especially within Citrix and SAP environments, affecting usability. (13 reviews) - Users note several **missing features** in Panaya, such as automated task assignments and video recording options. (12 reviews) - Insufficient Information (10 reviews) - Setup Difficulty (10 reviews) - Difficult Setup (8 reviews) - User Difficulty (8 reviews) - Slow Loading (7 reviews) ## Panaya Smart Testing and Change Intelligence Reviews ### 1. Panaya Simplifies UAT with Smart, Impact-Based Testing **Rating:** 4.0/5.0 stars **Reviewed by:** Yashodhar Y. | Coupa admin, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** What I like best about Panaya Smart Testing and Change Intelligence is the way it simplifies UAT and reduces testing effort through impact-based analysis. Instead of manually identifying what needs testing after every change, Panaya intelligently highlights affected business processes, which helps teams focus on high-risk areas and avoid unnecessary regression testing. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Some advanced features and impact analysis outputs may take time for new users to fully understand. While the platform is powerful, there can be a learning curve for business users during the initial adoption phase, and certain dashboards or reporting views could be more customizable and intuitive. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence is solving the problem of manual, time-consuming, and often unclear test scoping during system changes or releases. It helps identify which business processes are impacted by a change, so we can focus testing efforts on the right areas instead of running broad regression cycles unnecessarily. ### 2. Smart Testing: Quickly implemented, without local installation, and with AI-supported documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick Z. | Team Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Smart Testing is easy to implement. No software needs to be installed locally; the test users can use the application directly and perform the specified test cases as in their daily work. Additional documentation is not required, and in case of errors, consultants and developers can precisely trace what happened during the test. The AI also automatically generates a textual description, allowing for searches by terminology. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Despite all the advantages, the new recorder – purely related to the SAPGUI – has the disadvantage that automatic scripting is no longer supported when playing tests. However, if you have installed the corresponding frontend and backend components, you can still use the old recorder in special cases. Otherwise, the new recorder is clearly the better choice and our customer preference. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence ensure that users actually perform the required tests and do not just quickly check off "successfully tested" in an Excel sheet. This noticeably increases quality. At the same time, the interaction between test managers, testers, consultants, and developers is accelerated and overall smoother. The customer can present the created test documentation as a PDF/A during an audit or alternatively create suitable templates in Word for process documentation, for example, for new employees. ### 3. Panaya Simplifies and De-Risks Complex System Changes **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro N. | SAP Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** What I like best about Panaya Smart Testing and Change Intelligence is how it simplifies and de-risks complex system changes. The platform’s ability to analyze the impact of changes quickly and accurately helps organizations focus testing efforts where it matters most, instead of relying on time-consuming manual processes. **What do you dislike about Panaya Smart Testing and Change Intelligence?** One potential drawback of Panaya Smart Testing and Change Intelligence is that, like many advanced platforms, it can require an initial learning curve for teams to fully leverage its capabilities. Organizations may need time and training to understand how to interpret the insights and integrate them effectively into existing workflows. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence solves the problem of managing risk and complexity during system changes, especially in environments like SAP, Oracle, or Salesforce where even small updates can have widespread impacts. Traditionally, teams rely on manual testing and guesswork to determine what to test, which is time-consuming, costly, and often inefficient. Panaya addresses this by using change intelligence to automatically identify which areas of the system are affected and prioritize testing based on risk. ### 4. Automated Testing Made Seamless with Panaya **Rating:** 4.5/5.0 stars **Reviewed by:** Ullas B. | Functional Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like that Panaya Smart Testing and Change Intelligence keeps the evidences automatically, so we don't need to take screenshots and add them manually. It can capture all the screen recordings and evidences in a good format, which allows the reviewer to review the test scenarios efficiently. That feature is awesome, and I like that. It's also great that it is integrated with all other third-party applications like SAP and cloud-based applications. It's a single sign-on, making it very easy to access. **What do you dislike about Panaya Smart Testing and Change Intelligence?** One thing that can be improved is when we execute the integration with cloud-based applications. Sometimes it takes a while and zooms the screen unexpectedly. There should be options when we start recording to zoom in, zoom out the screen so it focuses properly. If we need to capture the whole screen, there should be an option for that too. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence automates screenshots and evidence capture, streamlining our testing process. It enables detailed reporting and easy tracking of test scenarios, improving visibility and efficiency. ### 5. Accurate Impact Analysis That De-Risks SAP Release Cycles and S/4HANA Migrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya Smart testing and change intelligence take the anxiety out of major SAP release cycles and S/4 Hana migrations. It's impact analysis is incredibly accurate, allowing us to see the downstream effects of any change on our specific custom landscape. The automated scoping ensured we are only testing what is actually affected ,which prevents over-testing and keeps our timeline lean. The intuitive UI simplifies test execution and evidence collection for the business user, making the entire UAT phase much smoother and heavily reducing our TAT. **What do you dislike about Panaya Smart Testing and Change Intelligence?** The initial implementation phase requires a significant investment of time and resources to properly scope and map custom objects. While the reporting features are comprehensive, they can sometimes feel overwhelming for occasional business testers who only log in for specific user acceptance testing (UAT) cycles. Simplifying the dashboard for more casual users would be helpful. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya addresses the problem of unpredictable timeline overruns during system upgrades by delivering automated, accurate scoping and impact analysis from the outset. For our organisation, this translates into less manual testing effort, fewer human errors, and a reduction in hypercare support tickets after development. Overall, it turns what is typically a complex, reactive upgrade process into a more structured, predictable, and highly efficient workflow. ### 6. Boosted Testing Efficiency and Confidence with Panaya Smart Testing and Change Intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya Smart Testing and Change Intelligence helps us reduce testing effort by identifying impacted business processes and focusing testing on high-risk areas. It improves testing efficiency, increases confidence in system changes, and helps minimize production risks during upgrades and enhancements. **What do you dislike about Panaya Smart Testing and Change Intelligence?** While Panaya provides valuable impact analysis and testing capabilities, the initial learning curve can be challenging for new users. Some results still require manual validation, particularly for complex custom developments, and maintaining test assets can require ongoing effort as business processes evolve. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence helps address the challenge of understanding the impact of system changes across complex SAP environments. Before using the tool, our impact assessments and test planning were mostly manual—time-consuming and prone to overlooking critical business processes. With Panaya, we can quickly pinpoint affected transactions, custom objects, and business processes, which lets us concentrate our testing efforts where they matter most. As a result, we spend less time testing while improving coverage, reducing the risk of production issues, and gaining more confidence when implementing enhancements, support packs, and system upgrades. Overall, it leads to a more efficient, controlled change management process. ### 7. User-Friendly, Organized, and Clear Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Alana K. | Quality Assurance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like that Panaya Smart Testing and Change Intelligence is user-friendly and makes it easy to record screens. I also find the analytics provided by the tool to be really good. Everything is nice and organized, and easy to track progress. **What do you dislike about Panaya Smart Testing and Change Intelligence?** There have been challenges getting updates to work in AVD in the past, and we struggled initially to get the Panaya recorder working, but once we upgraded our AVD servers, there haven't been any issues - and since switching over to the Panaya screen recorder, these concerns have been minimized even further. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence helps with tracking and visibility in SAP Testing. ### 8. SAP S4 HANA implementation auxiliary tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tayfun . | SAP Process excellence expert, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** To proove the test we are doing there are two ways, either manual (which saves your time, up to 6 screenshot) or automatic (which begis like video recording but records every change in the screen with screenshots without limit) **What do you dislike about Panaya Smart Testing and Change Intelligence?** automatic recording has generated some errors but it might be related with my profile as well. Besides it's not a video recording , it's just capturing the screens when they are changed, I was expecting to see short videos recorded **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** It's not solving at least I've not seen any resolution from that , it's giving a structured way of representing all test scripts, all scripts includes steps inside and if one of the steps fails then you may create a defect which is addressing the test script and step along with assignable people from the list **Official Response from Benjamin Alimi:** > Thanks for your detailed review! The video recording is now available in Panaya! ### 9. Mitigates ERP Change Risks, Empowers Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Prince A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I love how Panaya Smart Testing and Change Intelligence helps ERP and CRM changes with less risk by showing what will be affected and what should be tested. It really helps in identifying areas, prioritizing testing, and reducing risk after going to production. I appreciate that it eliminates the fear of go-live and production bugs, allowing the team to innovate intelligently. For me, impact analysis before change and faster regression testing after change are incredibly valuable. The initial setup was very comfortable and easy to log in, which made the process smooth. **What do you dislike about Panaya Smart Testing and Change Intelligence?** flexibility and simpler navigation **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence helps reduce risk in ERP and CRM changes by identifying affected areas and prioritizing testing. It also eliminates fear of go-live and production bugs, allowing the team to innovate more intelligently. ### 10. Clean UI and Handy Customization, But Limited Integrations and Test Recording Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Daksh G. | Automation Lead, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** The UI/UX is clean and easy to navigate, making it straightforward to work in. The option to customize fields and columns is especially handy. The performance is good enough, I've never encountered issues related to screen buffer etc. **What do you dislike about Panaya Smart Testing and Change Intelligence?** It integrates well with SAP but not with other tools. We work on different technologies and it is a pain to record test results in Panaya because the recorder does not capture anything. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** We are able to keep track of all are testing including but not limited to test scenarios, actual results, test evidence and approvals. ### 11. Revolutionizing Enterprise Application Changes with AI and Codeless Automation. **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal Y. | Software Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like best about Panaya Smart Testing and Change Intelligence is how it brings everything together. It's truly amazing how it uses AI to tell you exactly what changes will impact, so you only test what's necessary—saving a ton of time! Plus, anyone can create automated tests without needing to code, which is fantastic. It just makes the whole process of managing changes and testing so much easier, faster, and more collaborative for everyone involved. **What do you dislike about Panaya Smart Testing and Change Intelligence?** While Panaya is fantastic, if I had to pick something, sometimes the recording feature can feel a little slow or laggy when you're creating tests. Also, while it's brilliant for big systems like SAP, it'd be even better to see more seamless integrations with a wider variety of other applications we use. A tiny tweak to make defect reporting even quicker could also be nice! **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya takes the administrative overhead out of my day, letting me focus more on the automation itself and less on the reporting, all while ensuring my team has real-time, clear visibility into my testing efforts and any issues found. Panaya is a lifesaver for me because it completely removes the administrative burden of reporting and tracking. This means I can spend far more time actually building and running automations, rather than getting bogged down in manual updates. The huge benefit is that my team instantly gets a crystal-clear, real-time view of all my testing progress and any defects I find, keeping everyone informed without me having to do extra work. ### 12. User-Friendly Tool That Keeps Teams Aligned **Rating:** 4.0/5.0 stars **Reviewed by:** Karen R. | Contract admin, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** It’s very user-friendly, and any issues can be logged and then followed up easily. It also supports good communication between teams, which helps keep everyone aligned. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Sometimes it wouldn’t let me re-test after it failed. Also, if I needed to submit a new ticket for a step that already had an existing ticket, the whole process felt much longer than it should have. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** We’re in the process of switching to a new system, and it’s been helping us work through the steps gradually, one at a time. ### 13. Easy-to-Learn, Lightweight SaaS with Fast Automation and Smart Change Intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Manish L. | Quality Engineering Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya is easy to learn and is a very lightweight SaaS tool compared to other automation tools. Automation scripts can be created at a faster pace, and the change intelligence feature helps identify the right candidates for automated execution. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Once Panaya script builder is accessed for creating scripts ,browsers are visually smaller though zoom and text size at recommended levels. This becomes little difficult to visualize UI objects on browsers **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** For us it is helping in creating automation scripts at greater pace and faster execution ### 14. Efficient Test Management with Strong Impact Analysis and Traceability **Rating:** 5.0/5.0 stars **Reviewed by:** Shivam P. | Technology Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya Smart Testing stands out for its strong impact analysis and risk-based testing capabilities, which significantly reduce manual effort, improve test efficiency, and provide clear visibility into change impacts across business processes. **What do you dislike about Panaya Smart Testing and Change Intelligence?** One limitation is that the initial setup and configuration can be complex, especially for new users, and the interface can feel slightly unintuitive at times. Additionally, deeper customization and reporting flexibility could be improved to better suit diverse project needs. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence helps address challenges like identifying the impact of system changes, reducing manual testing effort, and minimizing production risks. It enables better planning through accurate impact analysis and risk-based testing, which improves release quality, accelerates testing cycles, and increases overall confidence in system changes. ### 15. Streamlined Testing with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher L. | Quality Assurance Manager **Reviewed Date:** June 03, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I liked the reporting functions of Panaya Smart Testing and Change Intelligence. It helps with the organization of processing, making work more efficient. The tool solves tracking and traceability back to issues and provides fast resolutions, which is essential in my testing work. Additionally, I find it fairly easy to understand and use as part of a team, and it works great for us. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Sometimes there's some hiccups with the testing test cases. Honestly, there could be duplicate test cases, so as long as the user manages their test cases and links them to the correct tests, then it should be fine. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I use Panaya Smart Testing and Change Intelligence for tracking and traceability back to issues, which leads to fast resolutions. ### 16. save time and effort **Rating:** 5.0/5.0 stars **Reviewed by:** Mehmet K. | Business Analyst, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Panaya Smart Testing and Change Intelligence?** One additional thing I really appreciate about Panaya Smart Testing and Change Intelligence is the clarity it brings to change impact analysis. It’s very easy to understand which business processes and transactions are actually affected by a change, which helps prioritize testing much better. I also like how it supports release planning and decision-making. Instead of relying only on experience or assumptions, you can base go/no-go decisions on concrete risk and impact data. This is especially valuable in complex SAP environments where even small changes can have wider consequences. **What do you dislike about Panaya Smart Testing and Change Intelligence?** One area where Panaya Smart Testing and Change Intelligence could improve is in flexibility and customization. For example, having more options to tailor dashboards, reports, and risk views to specific roles (IT, business, keyusers, superusers,process owners) would make the insights even more actionable. Additionally, expanding integration capabilities with other testing and ALM tools could further streamline end-to-end release processes. This would reduce the need for manual handovers and make Panaya fit even more naturally into existing delivery pipelines. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Keeping all test data together and enabling all users to test regularly ### 17. Clean Interface, but Admin Controls and Sharing Permissions Need Major Upgrades **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Web interface is clean, fairly well laid out. **What do you dislike about Panaya Smart Testing and Change Intelligence?** What I most dislike is the lack of roles with users. if you share a test or defect filter with someone, there is not read-only share. the shared user can change it. also don't like how sometimes filters save or don't save changes. not intuitive. same above applies for dashboards. this is a stuggle with trying to roll this out with a large integration. also, not being able to flag certain fields in a test scenario/case as mandatory. need to be able to hide some fields. overall administrative features need a huge upgrade **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** allows business user to enter their tests themselves. *note: another need: better uploading of test scenarios and steps. ### 18. Panaya Testing experience **Rating:** 5.0/5.0 stars **Reviewed by:** satheesh k. | SAP S/4HANA Test Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** The software is extremely user-friendly, making it simple to navigate and convenient to use for everyday tasks and also it risk based testing approach and intelligent impact analysis which help optimize regression effort and improve release confidence. Change Intelligence provides excellent visibility into impacted areas, enabling visibility to impacted areas and reduced business risk during system changes **What do you dislike about Panaya Smart Testing and Change Intelligence?** At this moment, I don't have any dislikes; everything seems important to me. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** This tool greatly simplifies reporting for Test Managers, making it much easier to organize and separate testing data by release when generating reports, also provides traceability, centralized defect management, improved visibility into testing process. Performance is very good when compared to other tools. ### 19. Effective Test Script Creation, Needs Better Contextual AI **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** June 09, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like that Panaya Smart Testing and Change Intelligence is able to create a draft SFT test script, understanding the sequence of steps inside the transaction. The screen capturing of evidence reduces a lot of additional workload for test executions. It's pretty easy to create the test script library. **What do you dislike about Panaya Smart Testing and Change Intelligence?** It's missing context or prerequisites needed to run tests. The AI features fail to consider customization validations that aren't mentioned in writeouts or manuals. The test creation should not just read documents but ask test-related questions that delve into authorizations or roles needed, custom validations relevant for business, workflows active in transactions, and data-relevant prerequisites. Multiple screen shifting should be allowed for tests involving processes running across multiple systems. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I use Panaya Smart Testing and Change Intelligence to create test scripts for SAP Brownfield. It drafts SFT test scripts by understanding transaction sequences and reduces workload by capturing evidence. ### 20. Good tool for test planning, execution and defect management. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya is a single beneficial tool that can optimize test planning, test execution and defect management. The report is real-time and faster when compared to other applications. It can work with multiple browsers and ERP applications, avoiding manual capturing of test evidence. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Not all testing evidence, such as PO print output, is captured while testing in SAP. It sometimes records irrelevant extra clicks. Increasing the overall size of the test evidence document. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Sometimes we work on SAP GUI the rest of the time in fiori. Fortunately, Panaya can record both instances. Taking evidence from any third-party application during testing is easy in Panaya. ### 21. Automated test use case detections. Automated testing. Manual testing with Video **Rating:** 3.5/5.0 stars **Reviewed by:** Bhavesh J. | Lead Technical SAP Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya test execution in 2 parts Manual execution allowing video evidences Automated execution using AI **What do you dislike about Panaya Smart Testing and Change Intelligence?** From a testing perspective, the defect status options feel too rigid and don’t allow me to reflect the correct ownership of defects. I also haven’t used Change Intelligence much, so I can’t really comment on its capabilities. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Smart testing allows for early detection of use cases. ### 22. Intuitive and efficient application, a real time saver for tests **Rating:** 4.0/5.0 stars **Reviewed by:** Frédéric F. | Chargé de mission Validation des Systèmes Informatisés, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** The Panaya Smart Testing application is user-friendly; it is simple and quick for anyone to get the hang of it. The application allows for considerable time savings, from writing to executing tests, thanks to a simple and clear user interface. Test documentation is simplified thanks to the application's recorder, which constructs them automatically, allowing the tester to focus on the essential: testing. **What do you dislike about Panaya Smart Testing and Change Intelligence?** The areas for improvement of the Panaya Smart Testing solution are as follows: - Develop the structure of the "Anomaly" form so that it is usable in a GxP environment, - Add an audit trail for users (login/logout to projects, as well as during role changes on a project), - Implement an audit trail on the modification of roles and permissions, - Allow the association of a requirement with a test step (and not only at the test level), - Improve the process of modifying a test script (after review), with version management. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Exploitation of Panaya Smart Testing for testing activities in the validation of computerized systems in a GxP environment, with the COMPLIANCE module. The solution significantly reduces the preparation and execution phases of tests, particularly in Operational Qualification. Users appreciate that Panaya, thanks to its recorder, automatically documents the tests, generating gains in several areas: - Time savings in the test writing phase, - Time savings in the execution phase (automated documentation via the Panaya recorder), - Time savings in activity management thanks to dynamic KPIs directly integrated into Panaya, - Process robustness: ability to manage activities with dependency between tests and steps, - Incident management: the application automatically materializes the steps associated with a defect, - Data Integrity: test evidence becomes unmodifiable and the application tracks major information of the activity, … ### 23. End-to-End Smart Testing with Real-Time Visibility and Predictive Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** 1. End-to-End Smart Testing with Real-Time Visibility: Real-time test execution and review are very helpful for both tracking progress and reporting. 2. Machine learning–based autonomous testing. 3. Provides predictive insights on change impact, helping ensure focused test coverage and better risk mitigation before deployment. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Almost nothing to complain about—overall, all the features are very helpful. If I had to cherry-pick something, I’d say the Intelligence Summary sometimes takes up too much screen space. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Test planning and execution are faster, and it’s easy to summarize test results. The dashboard also provides a clear visual presentation of the overall status and outcomes. ### 24. Intuitive Tool That Streamlines Testing Processes Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno B. | Global Hub Operations Subject Matter Expert, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** This tool is highly intuitive and easy to learn. I was able to become proficient with it quickly, which made our data validation, UAT, and Dress Rehearsal processes much smoother. I had other system migrations before where testing was followed via excel... this is a huge step forward to increase productivity and efficiency. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I really liked the tool, and I have to think hard to find anything I dislike. One suggestion I have is that when I mark a test as Failed and it is waiting for the technical team to review, it would be helpful if I could remain listed as the "current tester." Otherwise, the test disappears from my inbox until the defects are resolved and closed. Also asking for verification so frequently. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** This tool has greatly helped to streamline our testing processes by allowing us to leave evidence, maintain continuity, and keep stakeholders informed through notifications. It brings together all the necessary information and resources in a single location, making it accessible to everyone at the same time. Previously, I was involved in testing activities using Excel sheets, and the difference is remarkable—the two approaches are not even comparable. The benefits in time savings, resource optimization, and work quality are really valuable. ### 25. Intuitive Interface and Role Customization that Enhance Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Christian Emmanuel P. | Yo entre precisamente para Administrar esta herramienta durante los diversos ciclos de pruebas y proyectos que realiza la organización en ella., Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I really like how intuitive the interface is, being able to generate my own charts to better track the tests I conduct in my project, the option to work with automation rules makes things a bit easier, and also how easy it is to generate and load test scenarios, users, and define the different roles they can have or create my own roles according to the task that needs to be done is very good. The view of comments on defects allows us to have better communication with the team of consultants. It is easy to train my users in the use of the tool, it takes me about 10 minutes to train a group of users on the use of the platform and the recording, so implementing it is very simple. As for customer service, it is very good, they have even set up online sessions for me to resolve my cases. All of this has led us to use it for different implementation or comprehensive testing projects, we have used it in around 6 different projects. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I would like to be able to customize more aspects of the platform. There are many areas of opportunity, such as when viewing the "Ready to test" steps, it could also tell me the potential steps that person has to do or which ones are freed if that step is completed. In the reports area, being able to add a column with the workspace to which my users belong without having to resort to Excel for that. I also feel that an area of opportunity is to make a step depend on a test being carried out in another scenario. Being able to notify more than one user when a specific step is ready to be performed would also be perfect. Regarding its ease of integration, it is always necessary to have an internal trainer since the platform guides are not very up-to-date, and therefore do not include all the new functions implemented in the last year. I consider it is only easy to integrate when there is someone who has used this tool before. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** The AI in Panaya allows us to resolve basic user queries, however, I have noticed that in some aspects it does not have completely updated information, especially when there is an update on the platform. The guides offered by the platform are also very useful, but it is quite noticeable that some time has passed since their creation. The automation rules are a great success and a wonderful tool, but just as their benefits are great, I also feel that we cannot fully exploit their potential since they have field or function restrictions. This means that it requires a bit of effort to think more carefully about how to use them and how to make the rule I want to have in Panaya work properly. Personally, I have tried to do many things with these automation rules, and not all have been possible due to these restrictions. ### 26. Flawless Organization and Smart Defect Management **Rating:** 5.0/5.0 stars **Reviewed by:** Vishwajit P. | associate consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** it organizes everything in perfect manner, whenever there is defect and test case is aligned with defect - it will ask for impact and work accordingly. and it is really easy to user tool all organized in such manner that new users also would not get confused. and I see that it is implemented in such order that can assign roles accordingly and admins also has ease to use. about customer support - whenever there is maintenance mode, each time they notify us early. I am using it on regular basis as my all defect and tests are on Panaya only. and it is integrated well as i know **What do you dislike about Panaya Smart Testing and Change Intelligence?** I think whenever someone by mistakenly mention user in comment and that user is not involved in defect or test, after that they edit or delete removing that user's name from the comment, it will still keep updates that user about details about the defect or test **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Overall, I am pleased with the summary section, which has been improved by AI. Each time, the summaries are completely meaningful, and I find that impressive. We are eager to see more AI implementations like this in the future. ### 27. Panya Centralizes Test Execution Info and Makes Auditing Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alvaro F. | SAP Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** What I like most about Panya is that it brings together all the information needed for test execution, while also recording data for future auditing purposes. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I dislike that pnaya requires me to refresh the screen just to get some simple fields to update. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** It helps me stay organized with testing and makes it easier to track everything. ### 28. Panaya is a best tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ish P. | SAP ABAP COnsultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya Smart Testing and Change Intelligence offers several features that make it a valuable tool, especially for SAP and Oracle environments. Some of the aspects I find most impressive include: 1. **Impact Analysis**: Panaya provides deep insights into the impact of any change, ensuring that users know exactly which transactions, custom objects, or configurations will be affected. This minimizes risk and speeds up the change process. 2. **Automated Testing**: It automates end-to-end testing and accelerates the testing process by using AI to identify which areas need testing based on code changes, eliminating redundant tests. 3. **Collaboration and Tracking**: The platform allows teams to collaborate on testing and changes while tracking progress and status in real-time, which enhances coordination between stakeholders. 4. **Code Quality Improvement**: With its smart code analysis features, Panaya helps detect potential code quality issues early on, reducing post-deployment errors. 5. **Risk Mitigation**: By providing detailed risk assessments, it ensures that teams are aware of the potential challenges before deploying changes, increasing confidence in upgrades or implementations. These capabilities make Panaya particularly useful for organizations handling frequent updates or upgrades in complex ERP landscapes like SAP. What about Panaya interests you? **What do you dislike about Panaya Smart Testing and Change Intelligence?** While Panaya Smart Testing and Change Intelligence offers many strong features, there are a few potential limitations that could be areas of improvement: Customization Complexity: Some users find that tailoring Panaya to their specific needs requires a steep learning curve. Customizing test plans and configurations can sometimes feel cumbersome, particularly for organizations with highly customized SAP landscapes. Cost: For smaller organizations or projects, Panaya can be perceived as expensive. Its pricing structure may not always be cost-effective, especially if the organization doesn’t frequently handle large-scale updates or complex change management. Initial Setup and Integration: Setting up Panaya and integrating it into existing SAP landscapes and workflows might take more time than expected. The onboarding process, while necessary, can be resource-intensive. Limited Flexibility in Automation: While Panaya excels in automated testing, there can be some limitations in the flexibility of its automation, particularly when dealing with niche or highly specific business scenarios. User Interface: The user interface, while functional, could be more intuitive. Some users feel that the navigation could be streamlined, and certain features might benefit from more user-friendly designs. These challenges don’t necessarily detract from the overall value of the tool, but they are points to consider depending on the organization’s specific needs and resources. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence solves several key problems related to managing changes and upgrades in complex ERP environments, particularly SAP. First, it addresses the risk of changes impacting business processes. By providing detailed impact analysis, Panaya identifies which custom objects, transactions, or configurations are affected by system changes. This minimizes guesswork and reduces the likelihood of post-deployment issues, ensuring smoother rollouts. Second, it tackles the time-consuming nature of manual testing. Panaya’s automated testing identifies which tests are necessary based on code changes, reducing redundant testing efforts. This accelerates the testing cycle and frees up valuable resources, making it easier to handle frequent updates or upgrades. Third, it provides real-time visibility and collaboration for teams working on changes. Teams can track progress, share insights, and manage testing in a centralized platform, improving coordination and reducing communication bottlenecks. These capabilities benefit users by reducing project timelines, lowering the risk of failure, and improving overall quality. For someone like you, as an SAP ABAP consultant, Panaya simplifies managing ABAP-related changes, reduces the risk of errors, and allows you to focus on high-impact tasks rather than repetitive manual testing. ### 29. Smarter testing with AI **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I haven't used the feature directly yet, but I like the concept of using AI for change intelligence to identify impacted areas and prioritize testing, which can help reduce risk and make testing more efficient. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I haven’t used this feature yet, so I can’t comment on any specific drawbacks. I also wasn’t aware it existed, so there may not be enough visibility or prompting around this feature. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I haven’t used it yet, but it seems like it could address the challenge of identifying the impact of changes and prioritizing testing. ### 30. Panaya's Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about Panaya Smart Testing and Change Intelligence?** We have been using Panaya's Automation tool since the beginning of the 2025 and highly recommend it. We use tool almost on a daily basis. It is a fairly easy tool to learn and use. Panaya has a new release on a monthly basis and is good about adding innovative features. The tool has been fairly easy to implement, and it integrates well with our different systems. Also, they are great about listen to customer's suggestions for new features and delivering them quickly. Any issues we have encountered with the tool, Panaya's support team has been quick to respond with different solutions to try out. Shout out to Panaya and their support team! **What do you dislike about Panaya Smart Testing and Change Intelligence?** This is a praise and a dislike at the same time. Panaya is very good about putting out new releases on a monthly basis with a lot of new helpful features. However, the constant changes can be hard to keep up with and can cause some rework on previously created automated test scripts. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** It is letting us know possible issues that might be associated with changes we are transporting into our SAP environment and a quick way to troubleshoot issues that pop up. Also, the Automation Tool is helping us build out a automated test script library to help with speeding up the testing process and free up resources. ### 31. Effortless Test Management with Intuitive Design **Rating:** 5.0/5.0 stars **Reviewed by:** Harshit R. | SAP Test Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I appreciate using Panaya Smart Testing and Change Intelligence for Test Management and Defect Management because it is incredibly easy to use and user-friendly. Its intuitive structure and simplicity stand out, making the processes straightforward and efficient. The platform excels in easy reporting and tracking, which significantly aids in managing defects and monitoring testing progress. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I feel that Panaya Smart Testing and Change Intelligence could be improved by enhancing the test scenarios reporting feature. Currently, the reports are provided at the test case level, but having report capabilities at the parent level would be more beneficial. This enhancement could streamline reporting and provide a more comprehensive view at a higher level, which I find lacking at present. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I use Panaya Smart Testing and Change Intelligence for test and defect management, offering easy reporting and tracking. It's user-friendly, structured, and simplifies reporting, enhancing my efficiency. ### 32. Responsive, Fast, and Has All the Parameters I Need **Rating:** 4.5/5.0 stars **Reviewed by:** Raza A. | Data Migration Finance Lead, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** It’s responsive and fast, and it provides all the parameters I need. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Logs off frequently and needs OTP frequently. Single sign on would be an add-on feature needed **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** It helps our project track defects and new requirement, provide estimates and gather information from multiple stakeholders ### 33. Reusable Test Scripts, but Recording Errors and Slowness Can Disrupt **Rating:** 3.5/5.0 stars **Reviewed by:** Arpana D. | Senior Associate, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I have used Panaya Smart Testing to record process steps while reviewing the configuration of a Company Code. It helped me save the script and reuse it for other Company Codes. **What do you dislike about Panaya Smart Testing and Change Intelligence?** During my recording, I ran into an issue with the wrong input, which meant I had to restart the entire process. Also, the application is a little bit slow. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** It helps me save scripts for the same process, suggests descriptions that save time, and supports my risk analysis. ### 34. Smart Testing accelerate tests preserving Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Marco A. | Senior IT Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** Smart Testing -Relatively easy to configure -User friendly -Test execution and test management in a single tool -Browser interface, no client installation -Partnership of Panaya's Support Team We don't use Change Intelligence by now **What do you dislike about Panaya Smart Testing and Change Intelligence?** Smart Testing -Few idioms supported (we use PT-BR, browser translation doesn't work properly) -Components installation (web recorder etc.) is very difficult and can'1t be fully automated -Issues while capturing evidence screens, it doesn't work properly in some screen resolutions -Evidences captured while using mouse clicks are confused, there should be a configuration to turn it on/off -Evidences doesn1t capture some filled fields We don't use Change Intelligence by now **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Smart Testing -Accelerate evidence capture and their management in a single tool -Tests management and reporting We don't use Change Intelligence by now ### 35. Panaya was a game changer for our projects **Rating:** 5.0/5.0 stars **Reviewed by:** Rhodson T. | Senior Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Panaya Smart Testing and Change Intelligence?** This tool is a key for the success of our project. There we can store result of our test and present a great tool to provide us tracking on tests and defects. Also connected with requirements we can have the entire project tied in one single tool. We frequent use this, for all projects and tool is very easy to use and provide great customer support. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I think could be improved the Reporting.. many times, to me, is better to extract the information in excel and use Pivot Charts to get the information I need **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Before use Panaya, we did not have a good tool to provide defects, tests and require management, having to use many time, excels. Many times we lost the traceability about what was opened, tested, fixed or resolved. ### 36. Intuitive, easy to use, easy to implement and integrate **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco L. | Business Development and Innovation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** Easy to implement and integrate with the SAP system. With an intuitive user interface that makes it easy to use, it offers all the tools necessary to manage the complete testing and incident resolution cycle. Additionally, it offers excellent support from the Panaya team, especially from Verónica Rincón. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Limited reporting and dashboard capabilities. For medium to large projects, it may be necessary to download data and create appropriate reports in Excel. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Auditable governance and traceability of the full certification testing cycle for a SAP to S/4HANA Cloud conversion project ### 37. Effortless Testing, Saves Time with Screen Recording **Rating:** 5.0/5.0 stars **Reviewed by:** Nuno K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I really appreciate Panaya Smart Testing and Change Intelligence because it helped me save a lot of time. Instead of making screenshots, I could just record the screen, and that was it. The screen recording feature is particularly valuable as it saves time and effort, making the testing process much more efficient. The initial setup was very straightforward, thanks to the help of the Panaya team, and they showed us how we could manage it on our own. Once set up, everything worked just fine, and I didn't encounter any issues. **What do you dislike about Panaya Smart Testing and Change Intelligence?** Nothing... **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence helped me save a lot of time by eliminating the need to make screenshots and allowing just screen recording. ### 38. A powerful and intuitive tool, with truly relevant AI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** An easy-to-use and efficient tool. The AI features are well integrated and truly relevant, making the whole experience pleasant to use. **What do you dislike about Panaya Smart Testing and Change Intelligence?** There is a lack of a true dashboard to manage the use of licenses. Furthermore, users often experience slowdowns. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya replaces manual practices (Excel/Word) with a centralized platform for managing SAP tests. This improves traceability, collaboration, and visibility on campaigns (SIT/UAT). Impact analysis allows for better targeting of tests and reduces risks in production. Result: time savings, better test quality, and secure production deployments. ### 39. Best Accelerate Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya lists all the objects that need to be remediated during the upgrade, providing a complete view of the requirements right at the beginning of the upgrade! **What do you dislike about Panaya Smart Testing and Change Intelligence?** Nothing that I remember in my days working with Panaya **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** It saves us the work that would be involved in identifying certain errors only during the testing phase; with Panaya's preliminary analyses, we can anticipate and act on problems before they occur to the user. ### 40. Formalized proofs and top-notch defect tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** Formalized evidence and defect tracking **What do you dislike about Panaya Smart Testing and Change Intelligence?** The tool does not guide towards best testing practices. We only record tests in UAT (without prior recording of the expected result!), which does not allow for automation of execution, and sometimes prerequisites are only discovered in UAT. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Recording of evidence, with FDA 21CFRpart11 compliant authentication. Necessary for our quality reference framework. ### 41. Effortless Testing Automation, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like the automation in Panaya Smart Testing and Change Intelligence. It makes testing a lot faster since we don't have to take screenshots ourselves, and it automates the process. I also like how the results are tallied. The users are very happy because it gives clear instructions to the user, allowing them to do their own testing after we train them. **What do you dislike about Panaya Smart Testing and Change Intelligence?** n/a **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence makes testing a lot faster and automates processes, so I don't have to take screenshots. It ensures the changes are successful and gives clear instructions, enabling users to do their own testing. ### 42. Simplifies Testing with Robust Communication Features **Rating:** 4.5/5.0 stars **Reviewed by:** Ken B. **Reviewed Date:** February 02, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like having metrics and statistics on what's been tested and what needs to be tested. The communication between defect finding and developers is really smooth. When a developer fixes a defect, it automatically goes back to retest, and the tester gets an email, which facilitates great back and forth communication between testers and developers. The dashboards are also helpful for leadership to determine what got fixed, what needs to be fixed, what's been tested, what's in progress, and what's ready to test. It's all a really great package. **What do you dislike about Panaya Smart Testing and Change Intelligence?** nothing to dislike **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence simplifies code remediation and provides metrics for our manual testing, which involves over 500 tests with 4,000 steps. It greatly reduces the time to find, fix, and retest defects. ### 43. Fundamental Tool with Key Feature Shortcoming **Rating:** 1.5/5.0 stars **Reviewed by:** Sebastian K. | Global Recruitment & Onboarding Process Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like that Panaya Smart Testing and Change Intelligence is straightforward and allows you to filter by basically any field. It's just a simple tool that provides flexibility and offers useful insights into the data. **What do you dislike about Panaya Smart Testing and Change Intelligence?** The general tab where you describe your requirements or decisions is basically broken. It doesn't work well, as it changes the layout of your text. When you copy and paste, it removes stuff or puts them in different places. This is definitely the worst part of Panaya. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I use Panaya Smart Testing and Change Intelligence for delivering and managing multiple projects. It provides flexibility and useful insights into data with its straightforward filtering feature. ### 44. Exceptionally User-Friendly Tool for Defect Tracking and Test Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** This tool is extremely user-friendly, making defect tracking and test management straightforward even for those without a technical background. The user interface also looks quite modern and appealing. Dashboards are very helpful in analysing the situation quicker. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I have been using this tool for the past five to six months, and so far, I haven't found anything to dislike about it. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya’s system-wide defect influence detection helps prevent the creation of duplicate defects and notifies testers about related issues, which reduces unnecessary noise and aids in better prioritization. The platform offers real-time dashboards and detailed defect reports, ensuring greater transparency throughout the process. With a centralized defect list and prioritization tools, Panaya makes it easier to monitor aging defects and escalate them promptly, helping to minimize UAT delays. Additionally, for teams working across multiple workstreams such as STS, OTC, and PTM, Panaya’s dashboards and mass-editing capabilities streamline defect triage and reporting. ### 45. Great for SAP Users, But Requires Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Ioannis S. **Reviewed Date:** December 10, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like how Panaya Smart Testing and Change Intelligence allows me to solve problems by using specific values on tables to enter numbers and choose rows. The ability to select or choose XPath and locators stands out for me. I also enjoy learning how to take HTML code and use it in AI, converting it into executable code, even if it is a bit challenging for my skills. The best part is being able to choose and edit what I need on a table, making it easier to teach users how to use Fiori and applications on SAP. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I find many click and recording problems. Users need to have experience in Panaya to understand why it sometimes can't be productive. Initially, I had issues that I solved with Panaya support. Also, some clicks on SAP and some keyboard shortcuts could be improved. I think users need better manuals to learn and improve themselves. The initial setup was not easy because I was an external user and was waiting to get VPN access, install the agent, and script builder. Emails, passwords, and the process of connecting SAP and all of them were a problem. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I convert manuals and UAT tests on Panaya Smart Testing and Change Intelligence, making it easier to teach users how to use the Fiori applications on SAP. ### 46. User-Friendly Tool with Effective Tracking and Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Delfina D. **Reviewed Date:** December 08, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I used Panaya Smart Testing and Change Intelligence for the User Acceptance Testing of a project at Syngenta. Panaya was excellent at allocating thousands of steps in test scripts to a large number of testers within the organization and tracking the progress of each test. I really like its layout and found Panaya super easy to navigate and very intuitive. Considering this platform was used successfully by thousands of people within the organization, it shows how user-friendly it is. Having an easy-to-navigate tool made it more accessible for users from different backgrounds to understand what was expected and successfully complete their tasks. The setup was also very straightforward, even for someone like me who is not from an IT background. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I would have liked to have a functionality to change the order of the steps in a massive way for each of the scripts. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence excels at assigning thousands of test script steps to many testers and tracking each test's progress. ### 47. User-Friendly Testing with Insightful Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalena Lena C. | Business Systems Specialist BPO S/4 Hana Project **Reviewed Date:** December 04, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I find Panaya Smart Testing and Change Intelligence indispensable for managing testing processes efficiently. I love using its reports to manage projects effectively; these reports can be tailored to my needs, making it incredibly useful for presenting status updates and management presentations. The different selection criteria in the reports allow me to filter testing progress by specific groups, functions, entities, or individuals, ensuring a comprehensive understanding of each testing cycle. I also appreciate the system's flexibility in checking defect statuses and monitoring the different stages of testing. Additionally, Panaya Smart Testing and Change Intelligence provides a good structure for testing preparation and keeps me updated with essential details like testing progress, potential bugs, and outstanding steps. The platform is user-friendly and easy to manage, which enhances my ability to plan and organize workloads efficiently. I'm so satisfied with it that I give it a rating of 10 out of 10 for recommending it to colleagues. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I find the defect statuses lacking, as there is currently no 'in progress' status available. Managing team absences within Panaya is also challenging—if a tester is off and their absence is recorded in Panaya's calendar, the test steps should automatically be assigned to a backup person, but this functionality is missing. Additionally, I would appreciate the ability to purchase licenses on a per-project basis, as it would help us better understand the real costs associated with each project. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I use Panaya Smart Testing and Change Intelligence to organize testing cycles and track progress through detailed reports, which streamline management and planning. It provides structured testing protocols, updates on progress, potential bugs, and user status, helping me manage workloads effectively and present updates to management. ### 48. User-Friendly and Efficient Change Management Tool **Rating:** 4.0/5.0 stars **Reviewed by:** KARTHIK K. | Consultant **Reviewed Date:** December 03, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I find the user-friendliness of Panaya Smart Testing and Change Intelligence exceptionally helpful, as it allows me to navigate the tool with ease and efficiency. Its ability to keep track of everything related to testing is invaluable for our MDM project, as it saves screenshots and maintains a history of defects, which is crucial for rectifying issues and learning from past experiences. I appreciate the system's feature of tracking tickets, assigning priorities, and managing time allocations, which provides clarity on defect resolution timelines and priorities. The AI intelligence that Panaya offers sets it apart from other testing tools like Jira that we have used before, offering features that enhance our testing process and defect tracking in ways that other products haven’t. This comprehensive tracking and management system equips us with the solutions needed to effectively address and manage defects, significantly impacting our daily tasks by enabling quicker resolution without consuming unnecessary time. **What do you dislike about Panaya Smart Testing and Change Intelligence?** NA **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I use Panaya Smart Testing and Change Intelligence for efficient defect tracking in MDM projects. Its user-friendly UI tracks everything, saves data for defects, and prioritizes tickets, enabling effective defect fixes. The tool also integrates AI capabilities for better management than alternatives. ### 49. Streamlined Testing, Yet Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Harshit S. **Reviewed Date:** December 03, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I really appreciate Panaya Smart Testing and Change Intelligence for its ability to test scripts and cases efficiently across various functional areas such as Finance, HR, and SD, especially during an ECC to S/4 migration project. The platform offers significant value through its methods, which facilitate automatic execution of test cases rather than relying on manual execution—drastically reducing the team’s overall effort and project timeline. The capability to monitor and check defect statuses contributes to smoother testing processes. Setting up the software is relatively easy, which speeds up the initial phases of deployment. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I find the feature for fixing defects or highlighted issues through automation or smart intelligence not up to the mark. The initial setup was easy for installation and setting it up, but understanding its features was a bit tough. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I use Panaya Smart Testing and Change Intelligence to automate test executions, reducing team effort and project timelines while managing defects efficiently. ### 50. Helps Testers Handle Basic Inquiries with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Fernanda P. | Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Panaya Smart Testing and Change Intelligence?** This helps the tester with basic inquiries. **What do you dislike about Panaya Smart Testing and Change Intelligence?** For the moment, we’d like to be informed about updates and new releases for testing tools, along with a small tutorial. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** depending on the tester but the version of the computer we have seen it can make it look bigger or smaller ## Panaya Smart Testing and Change Intelligence Discussions - [why is the recording only on one screen of sap and not all windows?](https://www.g2.com/discussions/why-is-the-recording-only-on-one-screen-of-sap-and-not-all-windows) - 1 comment, 2 upvotes - [How can Panaya help with populating screen values automatically for business scenario testing?](https://www.g2.com/discussions/47358-how-can-panaya-help-with-populating-screen-values-automatically-for-business-scenario-testing) - 1 comment, 2 upvotes - [How to you track defects the most efficiently ?](https://www.g2.com/discussions/33323-how-to-you-track-defects-the-most-efficiently) - 1 comment, 2 upvotes - [How do I know all the knowledge material of panaya? What is the best way to study it?](https://www.g2.com/discussions/panaya-change-intelligence-how-do-i-know-all-the-knowledge-material-of-panaya-what-is-the-best-way-to-study-it) - 1 comment, 1 upvote - [Are there links/ tutorials for](https://www.g2.com/discussions/are-there-links-tutorials-for) - 1 comment, 1 upvote - [View Panaya Smart Testing and Change Intelligence pricing details and edition comparison](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-03+04%3A19%3A46+-0500&secure%5Bsession_id%5D=a8352fcc-c110-4506-b2b4-8694c742448b&secure%5Btoken%5D=88aee4d9096981b2ba058e3432a37bc30f701a8b905c6c5b2cae7528f8f628c3&format=llm_user) ## Panaya Smart Testing and Change Intelligence Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [GK Software](https://www.g2.com/products/gk-software/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Oracle EBS CRM](https://www.g2.com/products/oracle-ebs-crm/reviews) - [Oracle EBS Financials](https://www.g2.com/products/oracle-ebs-financials/reviews) - [Oracle EBS Projects](https://www.g2.com/products/oracle-ebs-projects/reviews) - [SAP BPC](https://www.g2.com/products/sap-bpc/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## Panaya Smart Testing and Change Intelligence Features **Functionality** - Test Repository - Integration - Test Diversity **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **AI Test Generation & Authoring** - UI-Based Test Generation - Natural Language Test Creation - Test Coverage Suggestions **Management** - Reporting - Version Control - Scaling **Automation** - Organization - Reliability - Thoroughness **Test Maintenance & Resilience ** - Self-healing - Dynamic Element Locators - AI-Powered Test Maintenance **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Execution & Analytics** - Intelligent Reporting - Visual Anomaly Detection - Root Cause Analysis ## Top Panaya Smart Testing and Change Intelligence Alternatives - [Tricentis Tosca](https://www.g2.com/products/tricentis-tosca/reviews) - 4.3/5.0 (62 reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - 4.4/5.0 (592 reviews) - [BrowserStack](https://www.g2.com/products/browserstack/reviews) - 4.4/5.0 (3,306 reviews)