# Agentforce 360 Platform (formerly Salesforce Platform) vs Panaya Smart Testing and Change Intelligence Comparison
---
## AI Generated Summary
- **G2 reviewers report** that the Agentforce 360 Platform excels in user satisfaction, boasting a significantly higher overall score compared to Panaya Smart Testing and Change Intelligence. Users appreciate its ability to facilitate customer interactions effectively, enhancing lead capture through its intuitive interface.
- **Users say** that Agentforce 360 Platform is particularly beneficial for non-technical users, allowing them to build and deploy sophisticated AI agents quickly. This ease of use is a standout feature, making it a preferred choice for teams looking to boost productivity without extensive technical knowledge.
- **Reviewers mention** that Panaya Smart Testing and Change Intelligence offers a comprehensive solution by integrating testing, defect tracking, and project metrics into a single platform. This all-in-one approach is praised for providing complete transparency and streamlining project management.
- **According to verified reviews** , both platforms receive similar ratings for ease of use, but Panaya Smart Testing edges out slightly in this area. Users highlight its screen recording feature as a time-saver, allowing for quick documentation without the need for screenshots, which enhances overall efficiency.
- **G2 reviewers note** that while Agentforce 360 Platform has a robust feature set that evolves with business needs, some users feel it could improve in terms of setup and administrative tasks. In contrast, Panaya Smart Testing is recognized for its user-friendly setup process, making it easier for teams to get started.
- **Users highlight** the quality of support provided by both platforms, with Panaya Smart Testing receiving slightly higher marks. Reviewers appreciate the proactive assistance and responsiveness from Panaya's support team, which can be crucial for enterprises managing complex testing environments.



| | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4,003 | 510 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Enterprise (59.0% of reviews) | 
| **Entry Level Price** | $25/user/month*  (billed annually) | No pricing available | 

---
## Top Pros & Cons

### Agentforce 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1592 reviews)
- Features (780 reviews)

Cons:
- Learning Curve (561 reviews)
- Complexity (525 reviews)

### Panaya Smart Testing and Change Intelligence

Pros:
- Ease of Use (54 reviews)
- Testing Capabilities (45 reviews)

Cons:
- Testing Difficulties (16 reviews)
- Slow Performance (12 reviews)

---
## Ratings Comparison
| Rating | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2367 reviews) | 8.8 (400 reviews) | 
  | **Ease of Use** | 8.5 (3136 reviews) | 8.7 (406 reviews) | 
  | **Ease of Setup** | 8.4 (1915 reviews) | 8.6 (233 reviews) | 
  | **Ease of Admin** | 8.5 (805 reviews) | 8.7 (182 reviews) | 
  | **Quality of Support** | 8.5 (2111 reviews) | 8.9 (376 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (800 reviews) | 9.0 (189 reviews) | 
  | **Product Direction (% positive)** | 8.7 (2330 reviews) | 8.5 (385 reviews) | 

---
## Pricing

### Agentforce 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

### Panaya Smart Testing and Change Intelligence

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 16 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Data Masking

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Sensitive Fields** | 9.5 (14 reviews) | Not enough data | 
| **Dynamic Masking** | 9.2 (14 reviews) | Not enough data | 
| **Static Masking** | 9.1 (13 reviews) | Not enough data | 
| **Consistent Masking** | 9.2 (13 reviews) | Not enough data | 
| **Random Masking** | 8.6 (13 reviews) | Not enough data | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 370 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Application Deployment** | 8.9 (281 reviews) | Not enough data | 
| **Native Deployment** | 8.8 (272 reviews) | Not enough data | 
| **Data Security** | 9.3 (294 reviews) | Not enough data | 
| **Access Control** | 9.0 (294 reviews) | Not enough data | 
| **Scalability** | 9.2 (296 reviews) | Not enough data | 
| **Lifecycle Management** | 9.0 (283 reviews) | Not enough data | 

#### Automation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Workflow Automation** | 9.0 (321 reviews) | Not enough data | 
| **Workflow Mapping** | 8.9 (307 reviews) | Not enough data | 
| **Real-Time Updates** | 9.1 (314 reviews) | Not enough data | 

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Application Templates** | 8.9 (284 reviews) | Not enough data | 
| **UI Code Extending** | 8.6 (245 reviews) | Not enough data | 
| **WYSIWYG Editor** | 8.5 (235 reviews) | Not enough data | 
| **Collaborative Development** | 9.0 (265 reviews) | Not enough data | 

### Test Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Panaya Smart Testing and Change Intelligence** | 8.7/10 | 264 |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Test Repository** | Not enough data | 9.0 (247 reviews) | 
| **Integration** | Not enough data | 8.2 (221 reviews) | 
| **Test Diversity** | Not enough data | 8.8 (242 reviews) | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (244 reviews) | 
| **Version Control** | Not enough data | 8.5 (218 reviews) | 
| **Scaling** | Not enough data | 8.6 (224 reviews) | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | Not enough data | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Not enough data | 
| **Centralized management** | Not enough data | Not enough data | 
| **Role-based security** | Not enough data | Not enough data | 
| **Live notifications** | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

#### Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Audit log** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 119 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Data Migration** | 9.2 (104 reviews) | Not enough data | 
| **Data Variety** | 9.1 (99 reviews) | Not enough data | 
| **Alerts and Logging** | 8.9 (99 reviews) | Not enough data | 
| **Data Replication** | 8.7 (96 reviews) | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Backup and Recovery** | 9.1 (96 reviews) | Not enough data | 
| **Integration Variety** | 9.0 (98 reviews) | Not enough data | 
| **Access and Security** | 9.2 (102 reviews) | Not enough data | 
| **Real time Monitoring** | 9.1 (99 reviews) | Not enough data | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Data Protection** | 9.3 (103 reviews) | Not enough data | 

#### Agentic AI - Cloud Migration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (14 reviews) | Not enough data | 
| **Decision Making** | 8.3 (15 reviews) | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 30 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Dashboard** | 9.1 (27 reviews) | Not enough data | 
| **Reporting** | 9.2 (27 reviews) | Not enough data | 
| **Integrations** | 9.2 (28 reviews) | Not enough data | 
| **End-user management** | 9.0 (27 reviews) | Not enough data | 
| **Audit trails** | 9.0 (25 reviews) | Not enough data | 
| **APIs** | 8.8 (25 reviews) | Not enough data | 
| **Mobile SDK** | 8.7 (24 reviews) | Not enough data | 
| **Customizable design** | 8.9 (27 reviews) | Not enough data | 
| **Server-side storage** | 9.1 (25 reviews) | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 347 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Self-registration and self-service** | 8.6 (300 reviews) | Not enough data | 
| **Authentication** | 9.1 (317 reviews) | Not enough data | 
| **Scalability** | 9.2 (314 reviews) | Not enough data | 
| **Consent and preference management** | 8.9 (305 reviews) | Not enough data | 
| **Social login** | 8.6 (290 reviews) | Not enough data | 
| **Customer data linking** | 9.1 (320 reviews) | Not enough data | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Adaptive MFA** | 9.3 (9 reviews) | Not enough data | 
| **Anomaly Detection** | 8.7 (10 reviews) | Not enough data | 
| **Fraudulent Login Detection** | 9.8 (10 reviews) | Not enough data | 
| **Adaptive Authentication Policies** | 9.0 (7 reviews) | Not enough data | 
| **Risk-Based Authentication** | 9.2 (10 reviews) | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Behavioral Biometric Analysis** | 7.9 (8 reviews) | Not enough data | 
| **Liveness Detection** | 8.1 (9 reviews) | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Account Recovery Assistants** | 8.8 (10 reviews) | Not enough data | 
| **Constraint Enforcement** | 7.7 (8 reviews) | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 92 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **User provisioning** | 8.6 (74 reviews) | Not enough data | 
| **Password manager** | 8.7 (76 reviews) | Not enough data | 
| **Single Sign-on** | 8.9 (78 reviews) | Not enough data | 
| **Enforces policies** | 8.7 (74 reviews) | Not enough data | 
| **Authentication** | 9.3 (76 reviews) | Not enough data | 
| **Multi-factor authentication** | 9.1 (78 reviews) | Not enough data | 

####  Type

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **On-premises solution** | 8.7 (73 reviews) | Not enough data | 
| **Cloud-solution** | 8.7 (75 reviews) | Not enough data | 

####  Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Tracking** | 8.8 (73 reviews) | Not enough data | 
| **Reporting** | 8.9 (74 reviews) | Not enough data | 
| **Access & Permission Change Reporting** | 9.0 (14 reviews) | Not enough data | 
| **Compliance & Audit Trail Export** | 9.4 (12 reviews) | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 8.3 (12 reviews) | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Identity Lifecycle Management** | 8.8 (12 reviews) | Not enough data | 
| **Self‑Service Account Management** | 8.3 (12 reviews) | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 7.5 (12 reviews) | Not enough data | 
| **Automated Policy Tuning** | 7.2 (12 reviews) | Not enough data | 
| **Predictive Role Recommendations** | 7.6 (12 reviews) | Not enough data | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 77 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Configuration Management** | 9.2 (61 reviews) | Not enough data | 
| **Access Control** | 9.2 (63 reviews) | Not enough data | 
| **Orchestration** | 9.2 (62 reviews) | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Automation** | 9.3 (63 reviews) | Not enough data | 
| **Integrations** | 9.3 (62 reviews) | Not enough data | 
| **Extensibility** | 9.4 (62 reviews) | Not enough data | 

#### Processes

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Pipeline Control** | 9.2 (62 reviews) | Not enough data | 
| **Workflow Visualization** | 9.4 (62 reviews) | Not enough data | 
| **Continuous Deployment** | 9.2 (62 reviews) | Not enough data | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **App complexity** | 7.9 (73 reviews) | Not enough data | 
| **App Variety** | 8.4 (67 reviews) | Not enough data | 
| **Customized Branding** | 8.6 (65 reviews) | Not enough data | 
| **Application Templates** | 8.4 (65 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Data Migration** | 8.5 (64 reviews) | Not enough data | 
| **Data Synchronization** | 8.6 (66 reviews) | Not enough data | 
| **Data Security** | 9.0 (66 reviews) | Not enough data | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Adaptive Learning** | 8.8 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 163 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Ease of Use** | 9.0 (137 reviews) | Not enough data | 
| **File Management** | 8.8 (130 reviews) | Not enough data | 
| **Multi-Language Support** | 8.7 (121 reviews) | Not enough data | 
| **Customization** | 9.1 (130 reviews) | Not enough data | 
| **Straight-Out-the-Box Functionality** | 8.7 (128 reviews) | Not enough data | 
| **Help Guides** | 8.8 (123 reviews) | Not enough data | 
| **Patching & Updates** | 9.0 (121 reviews) | Not enough data | 

### Automation Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Panaya Smart Testing and Change Intelligence** | 8.6/10 | 46 |

#### Functionality 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Test Feedback** | Not enough data | 8.8 (44 reviews) | 
| **Test History** | Not enough data | 9.3 (44 reviews) | 
| **Customization** | Not enough data | 8.6 (43 reviews) | 
| **Test Variety** | Not enough data | 9.1 (42 reviews) | 

#### Automation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Organization** | Not enough data | 9.0 (42 reviews) | 
| **Reliability** | Not enough data | 8.8 (43 reviews) | 
| **Thoroughness** | Not enough data | 9.0 (42 reviews) | 

#### Agentic AI - Automation Testing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (8 reviews) | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 27 |
| **Panaya Smart Testing and Change Intelligence** | 7.0/10 | 12 |

#### Agentic AI - Software Testing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (21 reviews) | 6.5 (10 reviews) | 
| **Natural Language Interaction** | 8.8 (20 reviews) | 7.5 (8 reviews) | 
| **Proactive Assistance** | 8.7 (20 reviews) | 7.0 (9 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

### AI Software Testing Tools

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Panaya Smart Testing and Change Intelligence** | 8.0/10 | 12 |

#### AI Test Generation & Authoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **UI-Based Test Generation** | Not enough data | 7.8 (6 reviews) | 
| **Natural Language Test Creation** | Not enough data | 7.7 (5 reviews) | 
| **Test Coverage Suggestions** | Not enough data | 8.1 (7 reviews) | 

#### Test Maintenance & Resilience 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Self-healing** | Not enough data | 8.0 (5 reviews) | 
| **Dynamic Element Locators** | Not enough data | 8.0 (5 reviews) | 
| **AI-Powered Test Maintenance** | Not enough data | 8.7 (5 reviews) | 

#### Execution & Analytics

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Intelligent Reporting** | Not enough data | 8.7 (10 reviews) | 
| **Visual Anomaly Detection** | Not enough data | 7.8 (6 reviews) | 
| **Root Cause Analysis** | Not enough data | 7.8 (6 reviews) | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 356 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Application Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **UI Code Extending** | 8.6 (227 reviews) | Not enough data | 
| **Programming Code Extending** | 8.6 (230 reviews) | Not enough data | 
| **Customized Branding** | 8.7 (249 reviews) | Not enough data | 
| **Application Templates** | 8.6 (239 reviews) | Not enough data | 
| **Workflows** | 8.9 (271 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Data Migration** | 8.8 (261 reviews) | Not enough data | 
| **Data Synchronization** | 8.9 (262 reviews) | Not enough data | 
| **Data Security** | 9.2 (260 reviews) | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Application Deployment** | 8.9 (235 reviews) | Not enough data | 
| **Platform Compatability** | 8.9 (247 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (233 reviews) | Not enough data | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Adaptive Learning** | 8.9 (41 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (41 reviews) | Not enough data | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 825 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Application Deployment** | 8.7 (586 reviews) | Not enough data | 
| **Development Tools** | 8.6 (567 reviews) | Not enough data | 
| **Development Environment** | 8.6 (518 reviews) | Not enough data | 
| **Language Support** | 8.6 (545 reviews) | Not enough data | 
| **Testing** | 8.5 (512 reviews) | Not enough data | 

#### Database

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Database Management** | 9.0 (565 reviews) | Not enough data | 
| **Analytics** | 8.8 (658 reviews) | Not enough data | 
| **Auto Scaling** | 8.5 (505 reviews) | Not enough data | 
| **Backup / Recovery** | 8.6 (550 reviews) | Not enough data | 
| **Storage** | 8.6 (603 reviews) | Not enough data | 

#### Infrastructure

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Networking** | 8.5 (554 reviews) | Not enough data | 
| **Virtual Machines** | 8.1 (514 reviews) | Not enough data | 
| **Security** | 9.1 (588 reviews) | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 214 |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### User Interface Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **WYSIWYG Editor** | 8.4 (133 reviews) ✓ Verified | Not enough data | 
| **Customized Branding** | 8.6 (152 reviews) ✓ Verified | Not enough data | 
| **App Templates** | 8.7 (154 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 9.1 (156 reviews) ✓ Verified | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Data Migration** | 8.9 (149 reviews) ✓ Verified | Not enough data | 
| **Data Synchronization** | 8.9 (157 reviews) ✓ Verified | Not enough data | 
| **Data Security** | 9.1 (155 reviews) ✓ Verified | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Application Deployment** | 8.8 (141 reviews) ✓ Verified | Not enough data | 
| **Platform Compatibility** | 8.9 (146 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (144 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Adaptive Learning** | 8.6 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (32 reviews) | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Panaya Smart Testing and Change Intelligence** | N/A | N/A |

#### Compliance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Software Testing Tools](https://www.g2.com/categories/software-testing)

**Unique to Agentforce 360 Platform (formerly Salesforce Platform) (13):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to Panaya Smart Testing and Change Intelligence (5):** [AI Software Testing Tools](https://www.g2.com/categories/ai-software-testing-tools), [SAP Store Software](https://www.g2.com/categories/sap-store), [Test Management Tools](https://www.g2.com/categories/test-management), [Other ERP Software](https://www.g2.com/categories/other-erp), [Automation Testing Tools](https://www.g2.com/categories/automation-testing-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce 360 Platform (formerly Salesforce Platform) | Panaya Smart Testing and Change Intelligence | 
|---|---|---|
| **Small-Business** | 20.5% | 14.0% | 
| **Mid-Market** | 45.6% | 27.0% | 
| **Enterprise** | 33.8% | 59.0% | 

### By Industry

#### Agentforce 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.0%
- **Financial Services:** 6.9%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.1%

#### Panaya Smart Testing and Change Intelligence

- **Information Technology and Services:** 12.0%
- **Electrical/Electronic Manufacturing:** 7.5%
- **Computer Software:** 6.2%
- **Manufacturing:** 5.8%
- **Automotive:** 5.4%
- **Consumer Goods:** 5.0%
- **Financial Services:** 5.0%
- **Oil & Energy:** 3.7%
- **Utilities:** 2.9%
- **Accounting:** 2.5%
- **Other:** 44.1%

---
## Alternatives

### Alternatives to Agentforce 360 Platform (formerly Salesforce Platform)

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1543 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1796 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (538 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (404 reviews)
- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1052 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (326 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3270 reviews)

### Alternatives to Panaya Smart Testing and Change Intelligence

- [Tricentis Tosca](https://www.g2.com/products/tricentis-tosca/reviews) — 4.3/5 stars (76 reviews)
- [TestRail](https://www.g2.com/products/testrail/reviews) — 4.4/5 stars (611 reviews)
- [BrowserStack](https://www.g2.com/products/browserstack/reviews) — 4.4/5 stars (3326 reviews)
- [Tuskr](https://www.g2.com/products/tuskr/reviews) — 4.6/5 stars (568 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7578 reviews)
- [Postman](https://www.g2.com/products/postman/reviews) — 4.6/5 stars (1778 reviews)
- [Qase](https://www.g2.com/products/qase/reviews) — 4.7/5 stars (307 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [OpenText Application Quality Management](https://www.g2.com/products/opentext-application-quality-management/reviews) — 4.0/5 stars (133 reviews)
- [PractiTest](https://www.g2.com/products/practitest/reviews) — 4.3/5 stars (233 reviews)

---
## Top Discussions

### Agentforce 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

### Panaya Smart Testing and Change Intelligence

- Title: [What is Panaya Change Intelligence used for?](https://www.g2.com/discussions/what-is-panaya-change-intelligence-used-for) — 1 comment
  > **Top comment:** "With this tool, you can use Panaya to see the impact of any SAP change before you make it, analyze the more impacting changes, and determine which scenarios..."
- Title: [How do I know all the knowledge material of panaya? What is the best way to study it?](https://www.g2.com/discussions/panaya-change-intelligence-how-do-i-know-all-the-knowledge-material-of-panaya-what-is-the-best-way-to-study-it) — 1 comment, 1 upvote
  > **Top comment:** "Hello Abner,

The Panaya Success Center is where all the user guides are available: https://success.panaya.com/docs. You will find detailed articles and..."
- Title: [Are there links/ tutorials for](https://www.g2.com/discussions/are-there-links-tutorials-for) — 1 comment, 1 upvote
  > **Top comment:** "Hello Felipe, the documentation of the Panaya platform is available here: https://success.panaya.com/docs
You also have a Help section within Panaya in the..."
- Title: [What is the roadmap of Panaya this pandemic?](https://www.g2.com/discussions/what-is-the-roadmap-of-panaya-this-pandemic) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "More collaboration.
More automation of processes and control for teams with Automation Rules Center.
More enterprise applications supported by our web..."
- Title: [why is the recording only on one screen of sap and not all windows?](https://www.g2.com/discussions/why-is-the-recording-only-on-one-screen-of-sap-and-not-all-windows) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Clay, thanks for your question!
It is possible to record other applications than SAP only in the screen by using the dedicated toggle in the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-panaya-smart-testing-and-change-intelligence)