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At a Glance
Market Segments
Enterprise (66.4% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
OpenText Application Quality Management
Star Rating
(133)4.0 out of 5
Market Segments
Enterprise (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Application Quality ManagementUserTesting
Star Rating
(781)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText ALM Quality Center excels in its Test Repository functionality, scoring a remarkable 9.1, which allows for efficient management of test cases and results. In contrast, UserTesting's test repository features are less robust, leading to a lower user satisfaction score.
- Reviewers mention that UserTesting shines in Video Interview capabilities, achieving an impressive score of 8.8, which enhances user engagement and feedback quality. OpenText ALM Quality Center, while strong in other areas, does not offer the same level of video interaction, which some users find limiting.
- G2 users highlight that UserTesting's Quality of Support is significantly better, with a score of 9.0 compared to OpenText ALM Quality Center's 7.7. This difference suggests that UserTesting provides more responsive and helpful customer service, which is crucial for users needing assistance.
- Reviewers say that OpenText ALM Quality Center's Integration capabilities, scoring 8.1, are beneficial for users looking to connect with other enterprise tools. However, UserTesting's integration options are perceived as more limited, which can hinder workflow for some users.
- Users on G2 report that UserTesting's Survey Management features, particularly the Survey Builder and Survey Distribution, are less effective, scoring 5.8 and 5.5 respectively. In contrast, OpenText ALM Quality Center offers a more comprehensive approach to managing requirements and feedback.
- Users mention that OpenText ALM Quality Center's Customization options are somewhat lacking, with a score of 7.7, which can limit the ability to tailor the software to specific project needs. UserTesting, while also not perfect, provides slightly better customization features that users find more adaptable.
Pricing
Entry-Level Pricing
OpenText Application Quality Management
No pricing availableUserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
OpenText Application Quality Management
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
8.2
118
8.6
598
Ease of Use
7.9
118
8.4
629
Ease of Setup
7.2
61
8.6
295
Ease of Admin
7.2
59
8.7
231
Quality of Support
7.7
106
9.0
521
Has the product been a good partner in doing business?
7.7
56
8.8
226
Product Direction (% positive)
6.8
116
8.1
588
Features by Category
User Response Methods
Not enough data
7.5
316
|
Verified
Not enough data
8.7
373
|
Verified
Not enough data
8.7
295
|
Verified
Not enough data
7.1
181
|
Verified
Not enough data
8.2
350
|
Verified
Participant Selection
Not enough data
7.4
126
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Functionality
9.2
10
Not enough data
8.2
10
Not enough data
9.2
10
Not enough data
Management
8.8
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Bug Reporting
8.3
11
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Bug Monitoring
9.0
12
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Source
Not enough data
8.0
112
Not enough data
8.4
129
Not enough data
8.4
131
Not enough data
7.7
82
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
160
Insights
Not enough data
Feature Not Available
Not enough data
7.3
160
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.7
19
Not enough data
6.5
18
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.3
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
Automation
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
34
|
Verified
Not enough data
8.2
82
|
Verified
Not enough data
8.6
106
|
Verified
Not enough data
8.5
99
|
Verified
Process Management
Not enough data
8.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
88
|
Verified
Not enough data
9.2
14
|
Verified
Core Lifecycle Management - ALM Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization - ALM Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Procedural
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenText Application Quality Management and UserTesting share no categories
Unique Categories
OpenText Application Quality Management is categorized as Test Management, Requirements Management, ALM Software, Bug Tracking, Software Testing, Automation Testing, and AWS Marketplace
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
OpenText Application Quality Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
36.8%
Computer Software
13.6%
Banking
6.4%
Hospital & Health Care
4.0%
Financial Services
4.0%
Other
35.2%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.9%
Retail
6.5%
Consumer Goods
3.9%
Other
60.7%
Discussions
How compatible is this software in integrating it with non micro focus applications?
2 Comments
PK
This app originally named as Test director was developed by Mercury over 15 years ago. Then the it was renamed to Quality center and new owner became...Read more
OpenText Application Quality Management has no more discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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