# OpenText Application Quality Management Reviews **Vendor:** OpenText **Category:** [Software Testing Tools](https://www.g2.com/categories/software-testing) **Average Rating:** 4.0/5.0 **Total Reviews:** 133 ## About OpenText Application Quality Management Micro Focus is now part of OpenText! OpenText™ Application Lifecycle Management (ALM)/Quality Center empowers you to achieve high efficiency in testing and manage quality with a requirements-driven, risk-based approach, align people with processes, mitigate application complexities, automate manual tasks, and establish end-to-end traceability. Gaining a complete view across all releases and projects grants you insights that help informed decisions. Multiple deployment options, open integrations with common tools, and strong data control make ALM/Quality Center ideal for ensuring compliance and adapting to changes. OpenText™ ALM/Quality Center serves as the single pane of glass to govern software quality and implement rigorous, auditable lifecycle processes. Designed for complex multi-application environments, organizations can achieve high efficiency in their testing and measure quality with a requirements-driven and risk-based testing approach. Advanced reporting provides a complete view across all releases to gain new insights and make informed decisions. With numerous deployment options, open integrations with common tools and strong data controls, ALM/Quality Center is a perfect choice for enterprises that need to enforce standards, ensure compliance and adapt to changing tools. ## OpenText Application Quality Management Pros & Cons **What users like:** - Users commend the **responsive customer support** of OpenText Application Quality Management, enhancing their overall experience and satisfaction. (3 reviews) - Users find the **ease of use** in OpenText Application Quality Management enhances their testing and tracking capabilities. (3 reviews) - Users value the **ease of use and comprehensive tracking** features of OpenText Application Quality Management for efficient project management. (3 reviews) - Users value the **ease of implementation** with OpenText Application Quality Management, making the setup process smooth and efficient. (3 reviews) - Users value the **easy implementation** of OpenText Application Quality Management, facilitating a smooth onboarding experience. (2 reviews) - Project Management (2 reviews) - Requirements Management (2 reviews) - Time-saving (2 reviews) - Tracking (2 reviews) - Tracking Ease (2 reviews) **What users dislike:** - Users find the **difficult setup** with third-party tool integration can complicate their experience significantly. (1 reviews) - Users find the **pricing expensive** for small companies, despite considering it the best tool for test management. (1 reviews) - Users find the **expensive subscriptions** to be a drawback for small companies despite the tool's quality. (1 reviews) - Users find **integration issues** with third-party tools to be a recurring challenge, impacting their overall experience. (1 reviews) - Users feel the **lack of clarity** in the interface and scheduler options, impacting usability and effectiveness. (1 reviews) - Pricing Issues (1 reviews) - User Interface Issues (1 reviews) ## OpenText Application Quality Management Reviews ### 1. Effective and insightful project management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ayush S. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about OpenText Application Quality Management?** It helps in managing the entire software development life cycle process and activities at a single place. It helps in requirements gathering , defect logging and tracking the life cycle processes effectively. **What do you dislike about OpenText Application Quality Management?** Integration with third party tool can sometimes be challenging **What problems is OpenText Application Quality Management solving and how is that benefiting you?** It helps in tracing the requirements to the test cases thereby improving the test coverage. ### 2. Best Test Managemenet Tool Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about OpenText Application Quality Management?** from requirements to test closure - ALM Does everything. every feature has a separate section in the application such as requirements, test cases, defects, etc. everything will be tracked separately. test execution and status progress can be tracked easily. linking requirements, test cases, and defects made it easy to identify the most defect-prone features or areas of the application. **What do you dislike about OpenText Application Quality Management?** Pricing is the only drawback of the ALM for Small companies Otherwise -ALM is the BEST TOOL for TEST Management. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** maintaining all the test artifacts for all the releases for all the projects, became easier after using ALM. access management restricts the user's access to specific applications only. ### 3. Software quality tester with 8+ years of working experience in retail and health care domain **Rating:** 4.0/5.0 stars **Reviewed by:** Naga Surya Teja V. | Senior Staff Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about OpenText Application Quality Management?** It helps us to plan your test delivarbles right from requirement planning phase till test closure. Helps to track down the test coverage, defect leakage by providing metrics. Features that really helps to log and link a defect to impacted feature thereby providing a visibility to have those features tested in future releases and have those cases tested frequently. Provide API capabilities to integrate it to test automation framework and thereby updating test status and log defects. As it comes with licensing cost, will have customer support available for any down time or glitches. Intuitive web UI, search and filter criteria, mapping, ease of use, flexibility. Easy to use, integrate and implement it to your project be it waterfall or agile. I've been using ALM quality center for almost 5 years. Use it frequently for ongoing projects **What do you dislike about OpenText Application Quality Management?** ALM quality center supports XML. It would be much easier if it can support JSON. Browser compatibility, integration with automation framework, Excel macro compatibility or sync issues, User licensing cost. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Test management, defect tracking, test coverage, metrics, planning, Requirement traceability, SDLC and STLC ### 4. Best Tool in Test Management **Rating:** 4.0/5.0 stars **Reviewed by:** Dhananjay K. | Test Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about OpenText Application Quality Management?** With the help of the OpenText ALM quality center, we can easily track and manage tests which saves my time and increases productivity. It also helps to comply with test documentation as per the standard processes. We can integrate and automate workflows with the ALM quality center. It also provides good traceability of project requirements to defects in the application lifecycle. It also provides good customer support. **What do you dislike about OpenText Application Quality Management?** As per my use case, there are no things that I didn't like expect the pricing of the tool, it is bit expensive than other similar tools. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** OpenText ALM provides cloud support which helps to integrate the QA environment in the best way. ### 5. The best tool for bug management and test design and test execution status **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about OpenText Application Quality Management?** First of all I like it's UI and separate pages for test design, test lab, defects or bugs tracking, test release cycles and test reports. Also it's ability to store huge no of data like huge no of test cases and design data I used to switch from 2020 to 2019 etc like to different years test cases data in one application and it's ability to allow the macros(little programs in XL) to run on it's data and update test design and execution data. Even though hp took over microfocus it didn't impact it's quality **What do you dislike about OpenText Application Quality Management?** It's a very good tool, and I would like to mention the below point but it's not like I dislike it, Since we deal with thousands of test cases and defects sometimes when we change page from bugs to test design it will take a little bit time to load the page and data which is sensible as it's no joke loading such huge no of test case data **What problems is OpenText Application Quality Management solving and how is that benefiting you?** As we are working in agile and in sprints. It helps us to organize test and bugs data in a structure like each release has certain number of cycles or sprints. Once any changes are done in data or folders it will be effective immediately for all the users so no errors in test execution or updates. To communicate with developers or PMO or support teams we have an excellent chat/ comments bar in the defects/bugs page so that everyone who is part of that development and test will get notified about the updates in comments So it's basically makes testers , developers and managers work easy Also we can automate the test case execution update using automation softwares like selenium And we can run macros for bulk update ### 6. ALM tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nisha J. | Packaged App Development Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about OpenText Application Quality Management?** To deliver and maintain the product details and record the same to upgrade the product. Ease to use Ease to implementation Frequently use Customer support Ease of integration Many features **What do you dislike about OpenText Application Quality Management?** Nothing to dislike..since it discovers and deliver a quality product to the end user **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Bug fixes on new application Managing a large number of test cases Managing the test results Helps to export test reports Help to export bug reports ### 7. Best product to use for project Management. **Rating:** 5.0/5.0 stars **Reviewed by:** Anamika V. | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about OpenText Application Quality Management?** Ease of Use Ease of implementatio customer support features frequency of use **What do you dislike about OpenText Application Quality Management?** interface can be more in define way . Scheduler option **What problems is OpenText Application Quality Management solving and how is that benefiting you?** 1.Project Management it is best suitable 2.Tracking mechanism it help 3.Help in Agile Methology ### 8. Apt for ETL Test management **Rating:** 3.5/5.0 stars **Reviewed by:** SaiRaghava R. | Test Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about OpenText Application Quality Management?** Ease of management test cases and multiple team collab. **What do you dislike about OpenText Application Quality Management?** Not an easy tool to track the backlogs of the project. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Test management and bug tracking and teams collaboration. ### 9. I have a good experience. **Rating:** 4.0/5.0 stars **Reviewed by:** SURAJ M. | IT Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about OpenText Application Quality Management?** It is easy and convenient.Anyone can use it. **What do you dislike about OpenText Application Quality Management?** There is nothing to dislike.Most of the required features are available. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Testing. ### 10. ALM quality centre **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit W. | Software QA Tester, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about OpenText Application Quality Management?** Requirment management, Integration,customization, reporting and analysis **What do you dislike about OpenText Application Quality Management?** I don't have personal preferences of the capability to like or dislike anything **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Comprehensive life management, traceability, collaboration, quality assurance ### 11. ALM QC **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about OpenText Application Quality Management?** OpenText ALM Quality Center is very helpful in managing testing. **What do you dislike about OpenText Application Quality Management?** OpenText ALM Quality Center's setup is complicated. Need to increase user-friendliness. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Managing and automating test cases ### 12. One of the better tools for Test Management and Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Gaurang B. | Principal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about OpenText Application Quality Management?** It is easy to use. has many features and integrates well with Microfocus UFT. The User Roles and Security works as expected makign it is sensible to use along with Microfucs UFT to create test scripts and excute it by users using ALM license only **What do you dislike about OpenText Application Quality Management?** Nothing to dislike; however, some features required to customize the Report of Test Results could have been integrated. We had to use other tools to do the same, and it needed some more efforts **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Integrating Test Management with Test Case Development and enabling only execution by a separate set of Users. Also, ALM being server-based, allows the execution of tests from any device. ### 13. Connecting Dot for a Micro Focus Ecosystem. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about OpenText Application Quality Management?** Easy to work with and seamless data transfer from UFT to ALM and SQL. **What do you dislike about OpenText Application Quality Management?** Sometimes I get a server licensing error while trying to log in. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** I am an SAP tester, so I use UFT as a testing tool to work with UFT ALM is a must, so that I can store the resource file and run my scenarios on the go. ### 14. Best tool to manage Application LifeCycle **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about OpenText Application Quality Management?** Our team liked this tool because of the below cool features: -> Helps to manage project requirements, test plan, test cases and test report -> Test Cycle can be created and assigned for project-wise/module wise -> Awesome template for bug ticket and it have fields for assignee, status field, priority, severity description, attachment section etc which helps QA to raise Bug with Details -> Awesome report and email analytics -> Easily integrable with HP UFT, Load Runner and other tools -> Test Summary and Test report automatically generated -> Highly recommended for Testing teams and Agile Projects **What do you dislike about OpenText Application Quality Management?** Tools should be free for small business or limited users. Currently its paid and trial version is only for very limited days. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** To manage Test Life Cycle and project activities. ### 15. User Review - ALM **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2022 **What do you like best about OpenText Application Quality Management?** Generating Reports, Tracking Defects, and Test Execution Process. **What do you dislike about OpenText Application Quality Management?** UI is lacking. It is only available on Internet Explorer. Chrome/Firefox would be a better pick. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Added business requirements, drafted test scripts, executed test scripts, logged defects, and closed them. User-Friendly UI. ### 16. ALM Quality Center One place for all the testing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about OpenText Application Quality Management?** Ability to generate and download Excel based report **What do you dislike about OpenText Application Quality Management?** Sometimes difficult to navigate around the tool **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Managing all aspects of testing, including System testing, Integration testing and User Acceptance testing. Containing all the defects, fixes, and the Daily * Weekly progress report. ### 17. Benefits of ALM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about OpenText Application Quality Management?** Tracking of test cases during SIT and UAT. Also defect management is best **What do you dislike about OpenText Application Quality Management?** There is no feature to capture screen which is integrated with SAP **Recommendations to others considering OpenText Application Quality Management:** Best tool for test management and bug tracking **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Tracking of test cases assigned to me and defect resolution ### 18. Good ALM QC Replacement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about OpenText Application Quality Management?** It has similarities and differences with HP ALM QC in a good way. **What do you dislike about OpenText Application Quality Management?** Micro Focus ALM QC is not the most user friendly interface. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Micro Focus ALM QC does have issues with load times. ### 19. A very useful test management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Swaraj D. | Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2020 **What do you like best about OpenText Application Quality Management?** It's user friendly test management tool. It has various section for requirements, defects, test labs to execute test cases and test plan to keep test cases. We can add test cycles very efficiently and can add related test cases for execution. **What do you dislike about OpenText Application Quality Management?** As it is only a test management tool, we have to go to a project management tool for other project related works. **Recommendations to others considering OpenText Application Quality Management:** It helps us in all possible way for our testing activities so do try it and enjoy it's company. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** We are able to track and test all our testing related stuffs in it. We upload test cases, requirements, execute test cases and link defects to ur defects and requirements. In this way it helps us in knowing which test cases are executed and what is the status. ### 20. Best tool for Test Management **Rating:** 4.5/5.0 stars **Reviewed by:** Manish Kumar A. | Test Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2020 **What do you like best about OpenText Application Quality Management?** Setting and Manage test case and test labs are very easy in ALM, you can store results for manual and automated test runs effective for any release. We can also optimize ALM as per our need. **What do you dislike about OpenText Application Quality Management?** I am using it from more than 3 years, nothing as such dislike but few improvement can be possible like integration of ALM with latest test automated tools should be improved. **Recommendations to others considering OpenText Application Quality Management:** I highly recommend use of ALM for a simple and straight test management. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** It is a complete Test management solution, we can manage requirements, test cases, test runs, bugs , change request etc easily in this tool. It gives benefits in managing testing life cycle during a project. ### 21. Best in the market for project management purposes **Rating:** 5.0/5.0 stars **Reviewed by:** Mani Teja P. | Deputy Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about OpenText Application Quality Management?** The all in one software to resolve all your project needs. I am into software testing and I have been using this software from the past 4 years and I can say it is just great. It has everything integrated within it for all the needs like test requirements, traceability matrix, test cases, defects dashboard, project dashboard, analytics and many more. It is one stop solution for a testing project. **What do you dislike about OpenText Application Quality Management?** Everything was so well integrated that it doesn't need much changes but I felt that if it can be integrated with non microfocus tools, it will be great. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Project management, defect management, test cases creation, test cases execution, analytics ### 22. Alm quality assurance tool **Rating:** 3.0/5.0 stars **Reviewed by:** Marcello M. | Quality Assurance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2019 **What do you like best about OpenText Application Quality Management?** Good for defect management ... not very user friendly but well know in the industry and used by almost any tester Automatic reporting for monitoring purposes . Tool for planning and prepare test cases and good execution tool step by step Good customization in the defect management process Automatic integration with excel macro to download data from defect / test case **What do you dislike about OpenText Application Quality Management?** Very old style interface Not easy to use to design custom query for dashboardrsing porpuses **Recommendations to others considering OpenText Application Quality Management:** If you are working in agile, maybe it’s not the better tool to use. Still very simple and configurable defect management **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Handling test executiion and planning Defect management ### 23. Good one **Rating:** 4.0/5.0 stars **Reviewed by:** Carmen M. | Test engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2019 **What do you like best about OpenText Application Quality Management?** Useful tool, easy to use and user friendly that makes you save a lot of time. It is also very interesting the way it is presented because it allows to work smoothly and without losing your time. Used 1 month but I was happy with the test and hopefully will work again in a couple of months. **What do you dislike about OpenText Application Quality Management?** Errors some time and the software needs to restart. It only happened a couple of times in this month but maybe was an error of the computer and not directly of the program. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** User friendly and easy to link the test cases and review the tests with the team. **Official Response from David Shephard:** > Thank you for taking the time to write this review, we very much appreciate it. Do not hesitate to contact our support team: https://www.microfocus.com/support-and-services/contact-support/ just in case the error you are experiencing is something to do with us. ### 24. Complete Test Management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Ajay Kumar P. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about OpenText Application Quality Management?** Tracking the history of changes made whenever/whoever or someone modifies a ticket is a big plus for ALM/QC. **What do you dislike about OpenText Application Quality Management?** Licensing behind ALM/QC can pose a problem if many users will be accessing it. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Defect/Bug management. Traceability with requirements, test cases and defects Defect linking ### 25. Smart as you want **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2019 **What do you like best about OpenText Application Quality Management?** Fast lab configuration and good reporting system **What do you dislike about OpenText Application Quality Management?** Sometimes there are too many infos about test cases. **Recommendations to others considering OpenText Application Quality Management:** If you want to use a software that is modern and really good to use and watch, this is the software you need. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Micro Focus ALM helped us to solve various bugs in our application while published. It's easy to use and manage. ### 26. Good Defect Management Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2019 **What do you like best about OpenText Application Quality Management?** Easy to understand interface. Defect tracking is easy. Advanced analytics available to get defect reports **What do you dislike about OpenText Application Quality Management?** Sometimes server can work too slow. User profile updation is not easý. **Recommendations to others considering OpenText Application Quality Management:** Go for it. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Using for software lifecycle management. ### 27. Powerful but poorly supported **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2019 **What do you like best about OpenText Application Quality Management?** My organization uses ALM for task tracking and defect logging. It is highly customizable, and includes the tools for powerful reporting. **What do you dislike about OpenText Application Quality Management?** We see frequent outages with ALM. The more we rely on it, the more we suffer when it is slow or down. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Great for collaborative task management and in-depth reporting ### 28. Earlier called as HP ALM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about OpenText Application Quality Management?** This was the first Test Management tool i have used when it was called Quality Centre-Mercury owned, then owned by HP and now MicroFocus. Like the name suggests it is the complete 'Application Life Cyle Management tool' right from release management to bug tracking. **What do you dislike about OpenText Application Quality Management?** 1) ALM hangs when we export more test cases to excel and it is slow. We never had good experience with the support. 2) Automation scripts kick off from ALM will be pretty slow when compared to kicking off the script directly from UFT. **Recommendations to others considering OpenText Application Quality Management:** ALM Integrates with UFT for automation and it can be used as an isolated tool also. Customization's within ALM is very handy and useful. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** 1) Since this is a complete test management tool we will not have any audit issues as we maintain all the test articrafts within the tool. 2) Even though we open multiple instances of ALM , it still works and updates the history correctly. 3) Easy to generate customized document reports to share with clients about the test case details. 4) user authentication with LDAP is useful so we get to use single sign on. 5) Dashboard are easily to customize ### 29. ALM for end to end Test Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh P. | Global Director, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about OpenText Application Quality Management?** This Product has evolved very well over last 20+ years from Test Director Mercury days to Microfocus merging acquired products into the Toolset. Excellent integration with other tools. Good integration to Test Automation and Performance Testing capability **What do you dislike about OpenText Application Quality Management?** Price is on Higher side Need more flexibility with reporting Need better seamless Integration to other non micro focus tools. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Primarily use it for Test , Defect and Requirements mgt ### 30. Best Tool for testers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2018 **What do you like best about OpenText Application Quality Management?** I like the way it executes test cases in the test lab is very good **What do you dislike about OpenText Application Quality Management?** I did not like the slowness of the product it can be improved **What problems is OpenText Application Quality Management solving and how is that benefiting you?** It solved the problem of bug tracking and regression testing and simplified testing process. **Official Response from David Shephard:** > Thank you for the 5-Star review; but, we'd really like to address the slowness in performance, which can be attributed to many variables. I would like to have one of our Customer Success Managers contact you and review the issues you are experiencing and define what could be causing that. Simply email me: david.shephard@microfocus.com, with your contact details referencing "G2C 1149167" and I will connect you. ### 31. Quality Center for defect tracking **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about OpenText Application Quality Management?** Best defect or issue tracking tool in market **What do you dislike about OpenText Application Quality Management?** nothing major to dislike. we use HP QC which is still not upto the mark in terms of user friendly and customization. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** issue and defects tracking ### 32. Legacy but efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about OpenText Application Quality Management?** Exhaustive test lifecycle management and automation integration **What do you dislike about OpenText Application Quality Management?** Integration with CI/CD and Agile tools for connecting statuses and reports **Recommendations to others considering OpenText Application Quality Management:** Build Integration with Agile and Continuous integration tools **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Test Lifecycle Management **Official Response from David Shephard:** > Thank you for the great review for the Micro Focus ALM product. We are very interested to hear about the areas of “integration with Agile and Continuous integration tools" that you dislike, so that we might improve yours and other users experience. As I'm sure you are aware, ALM does integrate with CI/CD tools via ALI capabilities, providing various reports of the entire application lifecycle. In addition there are several ways that ALM can integrate with the Agile tool chain: 1. ALM has synch capabilities with tools like Jira and TFS 2. You can consolidate and import test results directly from CI tools. 3. ALM also has a dedicated Jenkins Plugin that allows additional operations If you are moving to Agile development, I also recommend trying ALM Octane (https://www.microfocus.com/en-us/products/alm-octane/overview) which is our comprehensive platform for Enterprise Agile teams, bringing visibility cross teams, quality and a good number of report and dashboards. Thank you again. ### 33. Microfocus Quality Center - A decent test management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Anwar M. | Director, Systems Analysis and Programming, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about OpenText Application Quality Management?** An easy to use software to track software bugs and requirements. Ease of organizing requirements, test cases and issues by projects. Ability to upload data from Microsoft XL. Intuitive and good status reports **What do you dislike about OpenText Application Quality Management?** Not very intuitive, needs some learning curve. Prompts on actions being successful is not very clear, at times does not save! If you are idol for a while, you get timed out and all changes will be lost. License cost is very high. **Recommendations to others considering OpenText Application Quality Management:** Pretty decent test management tool that could use some UI updates, as well as reduction in licensing costs **What problems is OpenText Application Quality Management solving and how is that benefiting you?** We were using manual methods to document and track requirements, bugs, test status. This tool was intended to have more efficiency and reduce time spent on manual tasks. ### 34. Quality center **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about OpenText Application Quality Management?** Very easy to use and log issues and data. Earlier excel was used to log all problems and manage quality data points , but after using this it became very easy **What do you dislike about OpenText Application Quality Management?** It is expensive as compared to other tools. Also, a good level of training is required for this **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Easy to log data and manage the issues/problems/concerns and quality assurance ### 35. Good software for defect tracking and requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2017 **What do you like best about OpenText Application Quality Management?** Seems to be the best software we have used to track defects and implement requirements. Has a long list of features and enables a "one stop shop" for testing, defects, requirements and analytics. **What do you dislike about OpenText Application Quality Management?** Licensing is strict and the software can be glitchy at times. We have had issues with our changes not properly saving when updating an item. Once you get to know the software it can be worked around easily with the proper workflow. **Recommendations to others considering OpenText Application Quality Management:** Make sure your organization will need and use all the features it offers. There may be a cheaper alternative if you don't plan on using all the offered features. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Tracking our defects from start to finish. Implementing new features with requirements and creating test plans to QA the software. ### 36. ALM has a good idea of what it is used for, however, it is not user friendly nor is it efficient. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about OpenText Application Quality Management?** The data storage is massive. It can hold thousands of defects for example that are being tracked during a lifecycle of a software. **What do you dislike about OpenText Application Quality Management?** Not user friendly, it's confusing and not always helpful. The audit trail for each defect doesn't do a good job of recording past history and hence, data becomes hard to analyze. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** To track defects after a software M&A. Benefits are that it tracks a lifecycle of a problem but it's not efficient nor is it easy to use. ### 37. Good one for Bug management system **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak K. | Senior Integration Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2017 **What do you like best about OpenText Application Quality Management?** The best in market, simplicity and broader ways to integrate other project management tools with it. tool has a good GUI and better test data management mechanism. Notification mechanism and reporting features are also competitive. **What do you dislike about OpenText Application Quality Management?** I dont like the fact that ALM only works well with Internet explorer and because of that it inherits all the performance issues from IE. Its very slow sometimes. there is improvement required in this speed context. look wise GUI is bettter but due Internet explorer thing , it freezes frequently. **Recommendations to others considering OpenText Application Quality Management:** If you have a big team and bug tracking is a bottleneck for you, please use HP ALM. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** We are using ALM as our bug lifecycle management tool. The major benefit of this tool is its ability to integrate with HP's other testing tools which makes it a perfect automated testing framework. HP has a good team to provide support on proactively. ### 38. Hollistic testing management **Rating:** 5.0/5.0 stars **Reviewed by:** Hiral P. | Associate Director, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about OpenText Application Quality Management?** It takes the testing lifecycle from end to end from requirements to testing scenarios to execution. It is very simple to pull reporting and custom reporting as well. **What do you dislike about OpenText Application Quality Management?** Sometimes it takes a long time to load test cases for the team **What problems is OpenText Application Quality Management solving and how is that benefiting you?** This was part of existing infrastructure ### 39. QC is a good management tool for projects requirements and testing cycles **Rating:** 4.0/5.0 stars **Reviewed by:** Luciane M. | Senior System Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2017 **What do you like best about OpenText Application Quality Management?** You can manage the projects in the beginning to the end with QC and report defects very quickly. Besides that, you can tracking defects in any level. **What do you dislike about OpenText Application Quality Management?** It is difficult to customize because you need to know Visual Basic. The QC could improve capturing tools like video and pictures to add in tests cases. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** The great benefit is tracking all cycles during the testing. ### 40. Very Good at application life tracking **Rating:** 5.0/5.0 stars **Reviewed by:** SrinivasChandrakanth V. | Cloud Integration Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2016 **What do you like best about OpenText Application Quality Management?** Rich UI with good user experience. Ease to track an application history. Reports that can be generated are much appealing to clients. Options for problem description is much better in terms of UI and work also. Online platform takes less time to load the screen and this is unique among the tools that provide the same sort of needs. History section and versioning control section are really feasible in order to getting things done easier. defect tracking has highlights that can be used for sorting and assigning task in an easier way. Role based access was easy to get things move on. **What do you dislike about OpenText Application Quality Management?** There was some time lag in response Desktop Client has some issue in windows platform . Generation of graphs needs some technical coding as well. Support to this was limited I felt. Community help is also lagging interms of help from support and users. This need some more additional detail with respect to windows application client. Documentation part needs some improvement. Some drawbacks when it comes to testing via this application. **Recommendations to others considering OpenText Application Quality Management:** Good at tracking defects. Good at generation customized reports. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Easy to track application level defects. Good to work in Agile methodology This can also be used in scrum methodology as well. ### 41. Extremely unpleasant tool to work with **Rating:** 0.0/5.0 stars **Reviewed by:** Jan K. | Senior Consultant, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2016 **What do you like best about OpenText Application Quality Management?** There is nothing what I really like. It works. Grid view of bugs is good. Manual test plan design is quite good. **What do you dislike about OpenText Application Quality Management?** Its thick client in browser. No way how to open another window. Slow, huge. Everything is defect. Even if its a change No easy way how to enforce workflow. Some workflow states are default which are not possible to change from administration. I cant do links from defect to a lot of entities, but these entities can create link to defect. No back - forward button. All dialogs are modal no way how to look somewhere else with opened detail of defect or anything else - impossible to used advantage of two monitors No way how to limit some possibilities Requirements manager is not really working as requirements manager. **Recommendations to others considering OpenText Application Quality Management:** Do not even try, there are many more cheaper and better or similarly expensive and much better solutions. Actually there are OS solutions without license cost which will work better then this. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Bug tracking, manual testing and test management. Only benefit is that testcases are stored and bugs are tracked. Its also quite easy to see requirements coverage. ### 42. A Comprehensive Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Nishad G. | Teaching Assistant, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2017 **What do you like best about OpenText Application Quality Management?** HP ALM integrates well with other HP products and has all the necessary features required to test code coverage. It also manages test data, thus making it easier to test applications. Excellent bug reporting features and analytics dashboards as well. **What do you dislike about OpenText Application Quality Management?** Learning curve is a bit steep and the application is not intuitive. Missing ability to edit multiple test cases together. **Recommendations to others considering OpenText Application Quality Management:** Although it is expensive, it is a complete package. You get what you pay for. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** As a quality engineer, I used HP ALM to keep track of the entire test suite and track progress. It also served as a communication tool with the development team. ALM help streamline our testing process and organised the test cases and test scripts into manageable suites and releases. ### 43. Invaluable for tracking requirements and defects **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2017 **What do you like best about OpenText Application Quality Management?** The categorization and search functions. **What do you dislike about OpenText Application Quality Management?** I don't like the ad hoc report format and often need to copy it over to a more user friendly format **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Communication tool between analysts developers and testers ### 44. Quality center for QA testing **Rating:** 3.5/5.0 stars **Reviewed by:** Victor C. | BI Consultant for Workforce Insight, Sporting Goods, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2016 **What do you like best about OpenText Application Quality Management?** > We use quality center for tracking our data requests for quality Assurance testing > We have always applauded the ease of use of this tool while communicating with our team members and updating the changes we make to a cognos report. **What do you dislike about OpenText Application Quality Management?** > HP Quality Center needs to make a more efficient version of the app because we have experienced lag while using this tool over the web > Search function might get confusing at times > The charts displaying the results of data requests or change tracking could be further improved > I have had other teams complaining about the mobile app **Recommendations to others considering OpenText Application Quality Management:** > Use this tool if you need a solid tracking tool for all your data requests and change management activities > it is built for tracking changes while testing and does a good job at it **What problems is OpenText Application Quality Management solving and how is that benefiting you?** > We enabled effective communication and change management using HP quality Center > We have been able to track our data requests and change management activities effectively > it had definitely improved the way we managed our project ### 45. Solid bug tracking application with bad work flows and it is not user friendly at all. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about OpenText Application Quality Management?** HP ALM or HP Quality Center is a solid bug tracking software which has been around for a while. There are plenty of tutorials and help resources online when you need help. **What do you dislike about OpenText Application Quality Management?** - It doesn't have Kanban agile board. HP Quality Center works more like a water fall model. - The user interface is not very user friendly. It requires many steps to file defect. The work flows is very bad. - If you write test plans or create defects then it gets timeout, all of yours works will be gone. We had to re-do the works many time because HP Quality Center sometimes doesn't save our works when it gets timeout. - HP Quality Center's performance is very bad. Sometimes it just hang and crash. QA would have to wait when loading test plans or linking test cases to test labs. - HP Quality Center's license is very...very expensive. **Recommendations to others considering OpenText Application Quality Management:** Support is very good. The forum is very active in case you need help. However, there are lot of better and cheaper bug tracking tools on the market. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** We use software to connect truckers and shippers. HP Quality Center help us to keep track of our software defects. The tool has been around for a while and we're confident that it won't go away anytime in the near future. ### 46. Quality Center review **Rating:** 3.5/5.0 stars **Reviewed by:** Kshiteesh S. | Co-Founder, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2017 **What do you like best about OpenText Application Quality Management?** Quality Center is very good ERP solution for business. I have used it for managing tickets of projects and it was very useful and helpful in tracking all my data. **What do you dislike about OpenText Application Quality Management?** Its home page can be more interactive. It takes very long to load. It should be fast and easily interacting between various features. **Recommendations to others considering OpenText Application Quality Management:** It is good product for managing and logging defects but there are many new open source product available for free which are better than QC. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** I used Quality Center for logging defects and accessing tickets to fix those. It is very organized but few features are very repetitive and not needed. ### 47. Quality center- good tool for housing requirements and test plans **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about OpenText Application Quality Management?** Quality center- good tool for housing requirements and test plans . User friendly and better GUI **What do you dislike about OpenText Application Quality Management?** Customization can be better , also automatic test execution **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Quality center- good tool for housing requirements and test plans . User friendly and better GUI ### 48. ALM **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2017 **What do you like best about OpenText Application Quality Management?** I like the ability to see a good relationship between requirements, bugs and test cases. The ability to produce reports is also helpful. **What do you dislike about OpenText Application Quality Management?** So far not observed any huge disadventages **What problems is OpenText Application Quality Management solving and how is that benefiting you?** Application Developement, from Business requirement gathering, throughout testing and bug fixing ### 49. HP QC is a great tool to manage testing process. it needs improvements **Rating:** 3.0/5.0 stars **Reviewed by:** David Y. | Senior Consultant - Strategic Technologies and Application Team, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2016 **What do you like best about OpenText Application Quality Management?** the tool offers great organization, document sharing, test scripting features. I use it to write test cases, and it can be shared with my colleagues. they review and update it. Once we start testing, we can update the test cases with the status. It's a great tool if you are just using these features. **What do you dislike about OpenText Application Quality Management?** Though the tool offers a way to organize your test scripts and documents, the UI is very old and there are frequent freezes. This needs to be updated as there are important documents saved in this tool and it would suck to lose those from freezes. **Recommendations to others considering OpenText Application Quality Management:** This is a great tool for software development. It offers easy to use features to manage your scripts and documents. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** We are building test scripts and plans for new software updates. This tool is the main platform the entire team (300+) use to manage scripts. ### 50. HP Alm is worth a try **Rating:** 3.5/5.0 stars **Reviewed by:** Vijay K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2016 **What do you like best about OpenText Application Quality Management?** HP ALM is a good pack o services. Best feature that I liked in this was the ease with which it collaborates with Microsoft Visual Studio. This improves the productivity of the developer. **What do you dislike about OpenText Application Quality Management?** I disliked its bug tracking feature as its not as accurate as its competitors. Rest all the feature were well and good. Developers behind this tool have put some work that is worth appreciating. **Recommendations to others considering OpenText Application Quality Management:** Cheers, this is a software that one must try if they are looking forward to a good tool for software testing and Application Life cycle Management. **What problems is OpenText Application Quality Management solving and how is that benefiting you?** I use it as the ALM Suite and I also use it for Software Testing for my application. One thing that this tool made sure was the ease of developers. It integrates itself to other software like Visual Studio in my case to make handling easier for the developer. ## OpenText Application Quality Management Discussions - [How compatible is this software in integrating it with non micro focus applications?](https://www.g2.com/discussions/how-compatible-is-this-software-in-integrating-it-with-non-micro-focus-applications) - 2 comments, 1 upvote - [View OpenText Application Quality Management pricing details and edition comparison](https://www.g2.com/products/opentext-application-quality-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A45%3A50+-0500&secure%5Bsession_id%5D=b405b02f-5779-4a46-9e75-4b0b2629202a&secure%5Btoken%5D=5d77f815ddfb4582faadf6c8f0c6faeebcf2b03906f52c9b44f80eb9b719d960&format=llm_user) ## OpenText Application Quality Management Features **Functionality** - Test Repository - Integration - Test Diversity **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Core Lifecycle Management - ALM Software** - Test Management - Traceability - Requirements Management **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Management** - Reporting - Version Control - Scaling **Bug Monitoring** - Analytics - Bug History - Data Retention **Administration** - Requirements Listing - Centralized Information - Traceability **Automation** - Organization - Reliability - Thoroughness **Organization - ALM Software** - Reporting - Collaboration - Project Planning **Communication** - Stakeholder Communication - Internal Communication Enablement **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Procedural** - Automated Creation & Testing ## Top OpenText Application Quality Management Alternatives - [Perforce ALM](https://www.g2.com/products/perforce-alm/reviews) - 4.1/5.0 (100 reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - 4.4/5.0 (592 reviews) - [Tricentis qTest](https://www.g2.com/products/tricentis-qtest/reviews) - 4.3/5.0 (103 reviews)