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Compare OpenTable for Restaurants and Toast 
At a Glance
Market Segments
Small-Business (47.3% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$149.00 Per Month
Starting at $0.00 Per Month
OpenTable for Restaurants
Star Rating
(282)4.4 out of 5
Market Segments
Small-Business (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plansToast
Star Rating
(357)4.2 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OpenTable for Restaurants excels in managing reservations, with users highlighting its ability to enhance the guest management process and streamline daily operations. One user noted, "Opentable is the most customer friendly stable reservation platform I have worked with," showcasing its strong reputation in this area.
- Users say that Toast shines with its all-in-one platform designed specifically for restaurant operations. Reviewers appreciate how it simplifies tasks like taking orders and processing payments, with one user mentioning, "Everything is much easier... It's extremely simple and user-friendly."
- According to verified reviews, OpenTable for Restaurants has a higher overall satisfaction score compared to Toast, indicating that users generally feel more positive about their experience with OpenTable. This is reflected in its strong ratings for quality of support and product direction.
- Reviewers mention that while Toast has a user-friendly interface, it faces challenges in certain areas like accounting and inventory management. Users have noted that these features are not as robust as they would like, with one stating that Toast's accounting capabilities could be improved.
- G2 reviewers highlight that OpenTable for Restaurants offers superior table management and reservation features, with users praising its customization options for seating availability. This focus on reservations is a significant advantage for establishments that prioritize guest experience.
- Users report that Toast's POS system is particularly strong, with a score that reflects its effectiveness in processing transactions. One user emphasized the ease of resolving payment-related issues, which is crucial for day-to-day operations in a busy restaurant environment.
Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
OpenTable for Restaurants
Free Trial is available
Toast
No trial information availableRatings
Meets Requirements
8.9
259
8.5
260
Ease of Use
8.8
267
8.9
260
Ease of Setup
8.8
211
8.2
174
Ease of Admin
8.8
199
8.5
160
Quality of Support
8.8
248
7.7
252
Has the product been a good partner in doing business?
8.9
199
8.3
161
Product Direction (% positive)
8.1
267
8.4
250
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
148
Not enough data
7.9
86
Not enough data
7.6
70
Not enough data
8.2
114
Not enough data
8.7
152
Not enough data
8.1
92
Meal Service
Not enough data
8.9
144
Not enough data
8.9
114
Not enough data
8.7
146
Not enough data
8.8
140
Not enough data
8.6
126
Platform Basics
8.8
118
8.5
73
7.9
116
8.3
58
Back Office
7.5
116
8.7
64
7.1
114
8.1
69
8.4
117
8.6
71
6.1
111
7.8
45
Front of Office
6.8
110
9.2
81
9.4
118
8.7
62
5.9
107
8.8
76
9.6
117
7.3
40
Platform Data
9.0
114
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
6.2
103
Feature Not Available
5.8
103
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
6.5
13
Not enough data
6.7
13
Not enough data
6.9
13
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenTable for Restaurants and Toast are categorized as Restaurant Management
Unique Categories
OpenTable for Restaurants is categorized as Food Delivery and Restaurant Reservations
Reviews
Reviewers' Company Size
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
57.9%
Hospitality
21.6%
Food & Beverages
12.6%
Marketing and Advertising
1.4%
Entertainment
1.4%
Other
5.0%
Restaurants
52.2%
Food & Beverages
26.4%
Hospitality
6.6%
Accounting
1.9%
Real Estate
0.9%
Other
11.9%
Alternatives
Discussions
Is OpenTable free for restaurants?
1 Comment
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
OpenTable for Restaurants has no more discussions with answers
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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