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Compare OpenTable for Restaurants and Toast 
Featured Products
At a Glance
Market Segments
Small-Business (47.1% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$149.00 Per Month
Starting at $0.00 Per Month
OpenTable for Restaurants
Star Rating
(283)4.4 out of 5
Market Segments
Small-Business (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plansToast
Star Rating
(363)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OpenTable for Restaurants excels in managing reservations, with users highlighting its ability to efficiently streamline the guest management process. One user noted, "Opentable is the most customer friendly stable reservation platform I have worked with," showcasing its strong reputation in this area.
- Users say that Toast shines in its comprehensive employee management features, particularly for handling clock-ins and payroll. A reviewer mentioned, "I use Toast for handling clock-ins, clock-outs, and paying the staff," indicating its effectiveness in managing labor across multiple entities.
- Reviewers mention that OpenTable for Restaurants offers a superior experience in table management, with a score of 9.4. Users appreciate the ability to customize seating availability, which enhances the overall guest experience and operational efficiency.
- According to verified reviews, Toast provides robust reporting capabilities that help users analyze menu performance. One user stated, "Labor Summary, Sales summary reports and the ability to view accounts by day ensures that our company can run a smooth payroll," highlighting its effectiveness in operational insights.
- G2 reviewers report that OpenTable for Restaurants has a slight edge in quality of support, with users praising its responsiveness and helpfulness. One user noted, "The ability to efficiently manage reservations... significantly streamlines daily operations," reflecting the positive impact of their support on user experience.
- Users say that Toast's offline mode is a standout feature, allowing operations to continue even during network outages. A reviewer mentioned, "I really like the offline mode because even if the network goes down, Toast keeps working," which is crucial for maintaining service continuity in busy restaurant environments.
Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
OpenTable for Restaurants
Free Trial is available
Toast
No trial information availableRatings
Meets Requirements
8.9
260
8.5
265
Ease of Use
8.8
268
8.9
265
Ease of Setup
8.8
212
8.2
179
Ease of Admin
8.8
200
8.5
161
Quality of Support
8.8
249
7.7
256
Has the product been a good partner in doing business?
8.9
200
8.3
162
Product Direction (% positive)
8.1
268
8.4
255
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
148
Not enough data
8.0
87
Not enough data
7.6
70
Not enough data
8.2
114
Not enough data
8.6
154
Not enough data
8.1
93
Meal Service
Not enough data
8.8
146
Not enough data
8.9
114
Not enough data
8.7
146
Not enough data
8.9
141
Not enough data
8.7
128
Platform Basics
8.9
119
8.6
74
7.9
117
8.3
58
Back Office
7.6
117
8.7
65
7.1
114
8.0
70
8.4
117
8.6
72
6.1
111
7.8
45
Front of Office
6.8
110
9.2
81
9.4
119
8.7
62
5.9
107
8.8
76
9.6
118
7.3
40
Platform Data
9.0
115
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
6.2
103
Feature Not Available
5.8
103
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
6.5
13
Not enough data
6.8
14
Not enough data
6.9
13
Not enough data
Customer Data and Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement and Retention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenTable for Restaurants and Toast are categorized as Restaurant Management
Unique Categories
OpenTable for Restaurants is categorized as Food Delivery and Restaurant Reservations
Toast is categorized as Restaurant Marketing Tools, Retail POS, Restaurant POS, Core HR, Payroll, and HCM Software
Reviews
Reviewers' Company Size
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
57.7%
Hospitality
21.9%
Food & Beverages
12.5%
Marketing and Advertising
1.4%
Entertainment
1.4%
Other
5.0%
Restaurants
51.7%
Food & Beverages
26.6%
Hospitality
6.5%
Accounting
1.9%
Real Estate
0.9%
Other
12.4%
Alternatives
Discussions
Is OpenTable free for restaurants?
1 Comment
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
OpenTable for Restaurants has no more discussions with answers
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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