# OpenTable for Restaurants vs Toast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OpenTable for Restaurants excels in managing reservations, with users highlighting its ability to efficiently streamline the guest management process. One user noted, "Opentable is the most customer friendly stable reservation platform I have worked with," showcasing its strong reputation in this area.
- **Users say** that Toast shines in its comprehensive employee management features, particularly for handling clock-ins and payroll. A reviewer mentioned, "I use Toast for handling clock-ins, clock-outs, and paying the staff," indicating its effectiveness in managing labor across multiple entities.
- **Reviewers mention** that OpenTable for Restaurants offers a superior experience in table management, with a score of 9.4. Users appreciate the ability to customize seating availability, which enhances the overall guest experience and operational efficiency.
- **According to verified reviews** , Toast provides robust reporting capabilities that help users analyze menu performance. One user stated, "Labor Summary, Sales summary reports and the ability to view accounts by day ensures that our company can run a smooth payroll," highlighting its effectiveness in operational insights.
- **G2 reviewers report** that OpenTable for Restaurants has a slight edge in quality of support, with users praising its responsiveness and helpfulness. One user noted, "The ability to efficiently manage reservations... significantly streamlines daily operations," reflecting the positive impact of their support on user experience.
- **Users say** that Toast's offline mode is a standout feature, allowing operations to continue even during network outages. A reviewer mentioned, "I really like the offline mode because even if the network goes down, Toast keeps working," which is crucial for maintaining service continuity in busy restaurant environments.



| | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 284 | 371 | 
| **Largest Market Segment** | Small-Business (47.0% of reviews) | Small-Business (66.2% of reviews) | 
| **Entry Level Price** | $149.00 Per Month | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### OpenTable for Restaurants

Pros:
- Ease of Use (26 reviews)
- Reservation Management (21 reviews)

Cons:
- Expensive (16 reviews)
- Limited Customization (6 reviews)

### Toast

Pros:
- Ease of Use (93 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Expensive (19 reviews)

---
## Ratings Comparison
| Rating | OpenTable for Restaurants | Toast | 
|---|---|---|
  | **Meets Requirements** | 8.9 (261 reviews) | 8.5 (272 reviews) | 
  | **Ease of Use** | 8.8 (269 reviews) | 8.8 (273 reviews) | 
  | **Ease of Setup** | 8.8 (213 reviews) | 8.2 (185 reviews) | 
  | **Ease of Admin** | 8.8 (201 reviews) | 8.5 (162 reviews) | 
  | **Quality of Support** | 8.8 (250 reviews) | 7.8 (262 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (201 reviews) | 8.3 (163 reviews) | 
  | **Product Direction (% positive)** | 8.1 (268 reviews) | 8.3 (262 reviews) | 

---
## Pricing

### OpenTable for Restaurants

#### Entry-Level Pricing

Plan: Basic

Price: $149.00 Per Month

Key Features:
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.

[Browse all 3 editions](https://www.g2.com/products/opentable-for-restaurants/pricing)

#### Free Trial

Yes

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | N/A | N/A |
| **Toast** | 8.1/10 | 47 |

#### Employee Self Service

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Web Portal** | Not enough data | 8.4 (38 reviews) | 
| **Benefits Manager** | Not enough data | 7.6 (22 reviews) | 
| **Mobile** | Not enough data | 7.7 (32 reviews) | 
| **Self Service Portal** | Not enough data | Not enough data | 

#### Administration

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Payroll Entry** | Not enough data | 8.4 (41 reviews) | 
| **Time Off Accrual** | Not enough data | 8.1 (32 reviews) | 
| **Direct Deposit** | Not enough data | 8.6 (39 reviews) | 
| **Expense Reimbursement** | Not enough data | Feature Not Available | 
| **Pre-tax Deductions** | Not enough data | 8.1 (31 reviews) | 
| **Wage Garnishment** | Not enough data | 7.7 (30 reviews) | 
| **Approvals** | Not enough data | 7.8 (29 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.4 (37 reviews) | 
| **Check/W-2 Delivery** | Not enough data | 8.5 (36 reviews) | 
| **Split Deposits** | Not enough data | Not enough data | 

#### Taxes

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Tax Calculation** | Not enough data | 8.4 (38 reviews) | 
| **Tax Filing** | Not enough data | 8.2 (32 reviews) | 
| **Automatic Tax Payment** | Not enough data | 8.4 (30 reviews) | 

#### Integration

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **API / Integration** | Not enough data | 7.6 (28 reviews) | 
| **Time Tracking Integration** | Not enough data | 8.3 (33 reviews) | 
| **Accounting Integration** | Not enough data | 8.1 (26 reviews) | 
| **Core HR Integration** | Not enough data | 7.5 (25 reviews) | 
| **API** | Not enough data | Not enough data | 
| **401(k) Tracking** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Payroll Reporting** | Not enough data | 7.8 (45 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (45 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (45 reviews) | 
| **Scalability** | Not enough data | 8.2 (37 reviews) | 
| **Payroll Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Benefits Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Cash Flow Management** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Deduction Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **W-2 Preparation** | Not enough data | Not enough data | 
| **Multi-Country** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Employee Self Service** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Multi-State** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Payroll Outsourcing** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Corporate/Business** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **1099 Preparation** | Not enough data | Not enough data | 
| **Auto Update** | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **For Accountants** | Not enough data | Not enough data | 
| **For CPA Firms** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | N/A | N/A |
| **Toast** | N/A | N/A |

#### POS

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 

#### Marketing

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Pricing Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Retail Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Stock Management** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Check Printing** | Not enough data | Not enough data | 
| **Price Optimization** | Not enough data | Not enough data | 
| **Online Store Builder** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Inventory Optimization** | Not enough data | Not enough data | 
| **Shopping Cart** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Label Printing** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Restaurant POS** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **For Retail** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Barcode Recognition** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Ordering Automation** | Not enough data | Not enough data | 
| **Retail POS** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Inventory Replenishment** | Not enough data | Not enough data | 
| **Returns Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Touch Screen** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | N/A | N/A |
| **Toast** | 8.5/10 | 192 |

#### Administration

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Menu Building** | Not enough data | 8.7 (149 reviews) | 
| **Inventory Management** | Not enough data | 8.0 (89 reviews) | 
| **Employee Scheduling** | Not enough data | 7.6 (71 reviews) | 
| **Accounting** | Not enough data | 8.3 (115 reviews) | 
| **Reporting & Analytics** | Not enough data | 8.6 (158 reviews) | 
| **Loyalty Management** | Not enough data | 8.1 (93 reviews) | 
| **Retail Inventory Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Layaway Management** | Not enough data | Not enough data | 
| **Delivery Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Meal Service

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Payment Gateway** | Not enough data | 8.8 (148 reviews) | 
| **Table Management** | Not enough data | 8.9 (115 reviews) | 
| **Check Adjustment** | Not enough data | 8.7 (147 reviews) | 
| **Kitchen Tickets** | Not enough data | 8.9 (141 reviews) | 
| **Takeout & Delivery** | Not enough data | 8.7 (131 reviews) | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Sales Order Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Recipe Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Tips Management** | Not enough data | Not enough data | 
| **Bar Tab Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Kitchen/Menu Management** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Stock Management** | Not enough data | Not enough data | 
| **Pricing Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **For Bars/Clubs** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Time Clock** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Customizable Categories** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Restaurant POS** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **For Retail** | Not enough data | Not enough data | 
| **Barcode Recognition** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Ordering Automation** | Not enough data | Not enough data | 
| **Retail POS** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **For Restaurants** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | 7.7/10 | 120 |
| **Toast** | 8.5/10 | 94 |

#### Platform Basics

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Reporting** | 8.9 (120 reviews) | 8.6 (74 reviews) | 
| **Interoperability** | 7.9 (117 reviews) | 8.3 (58 reviews) | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 

#### Back Office

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Built-in Accounting** | 7.6 (117 reviews) | 8.7 (65 reviews) | 
| **Employee Management** | 7.1 (114 reviews) | 8.1 (71 reviews) | 
| **Real-Time Analytics** | 8.4 (118 reviews) | 8.6 (72 reviews) | 
| **Stock Management** | 6.1 (111 reviews) | 7.8 (45 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Front of Office

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Point of Sale (POS)** | 6.8 (111 reviews) | 9.2 (81 reviews) | 
| **Table Management** | 9.4 (120 reviews) | 8.7 (62 reviews) | 
| **Kitchen Ticketing** | 5.9 (107 reviews) | 8.8 (76 reviews) | 
| **Reservations** | 9.6 (119 reviews) | 7.3 (40 reviews) | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 

#### Platform Data

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Dashboard** | 9.0 (116 reviews) | 9.0 (72 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | 9.3 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 8.0 (5 reviews) | Feature Not Available | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **AI Text Summarization** | 6.2 (103 reviews) | Feature Not Available | 
| **AI Text-to-Speech** | 5.8 (103 reviews) | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Time Clock** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Applicant Tracking** | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Learning & Development** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Succession Planning** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Offboarding** | Not enough data | Not enough data | 

### Restaurant Reservations

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | 6.7/10 | 15 |
| **Toast** | N/A | N/A |

#### Agentic AI - Restaurant Reservations

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (13 reviews) | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Registration Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Public Waitlist** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **For Salons and Spas** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customer Activity Tracking** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Waitlist Status Tracking** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For Restaurants** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Customer Data and Insights

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Payments

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

#### Employee Management

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 

#### Customer Management

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Stock Management** | Not enough data | Not enough data | 

#### Analytics

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OpenTable for Restaurants | Toast | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Barcode Recognition** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Restaurant POS** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Ordering Automation** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Retail POS** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to OpenTable for Restaurants (1):** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations)

**Unique to Toast (5):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)


---
## Reviewer Demographics

### By Company Size

| Segment | OpenTable for Restaurants | Toast | 
|---|---|---|
| **Small-Business** | 47.0% | 66.2% | 
| **Mid-Market** | 45.6% | 32.3% | 
| **Enterprise** | 7.5% | 1.5% | 

### By Industry

#### OpenTable for Restaurants

- **Restaurants:** 57.5%
- **Hospitality:** 21.8%
- **Food & Beverages:** 12.5%
- **Entertainment:** 1.4%
- **Marketing and Advertising:** 1.4%
- **Accounting:** 0.7%
- **Hospital & Health Care:** 0.7%
- **Information Technology and Services:** 0.4%
- **Pharmaceuticals:** 0.4%
- **Higher Education:** 0.4%
- **Other:** 2.9%

#### Toast

- **Restaurants:** 51.5%
- **Food & Beverages:** 26.5%
- **Hospitality:** 6.3%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.4%

---
## Alternatives

### Alternatives to OpenTable for Restaurants

- [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (76 reviews)
- [ResDiary](https://www.g2.com/products/resdiary/reviews) — 4.8/5 stars (5 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (415 reviews)
- [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews) — 4.2/5 stars (47 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1310 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1211 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (324 reviews)
- [Tock](https://www.g2.com/products/tock/reviews) — 4.2/5 stars (96 reviews)

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1211 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (241 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1310 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (415 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4296 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (324 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)

---
## Top Discussions

### OpenTable for Restaurants

- Title: [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) — 1 comment
  > **Top comment:** "Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms."

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opentable-for-restaurants-vs-toast)