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At a Glance
Market Segments
Enterprise (52.3% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseonPhase
Star Rating
(86)4.4 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about onPhaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, particularly with its Document Generation feature, which received a score of 8.7. Reviewers mention that this flexibility allows for tailored solutions that meet specific business needs.
- Reviewers mention that DocuPhase shines in ease of use, scoring 8.9 in this category. Users on G2 appreciate its intuitive interface, which simplifies onboarding and daily operations compared to OnBase's score of 8.3.
- G2 users highlight OnBase's strong performance in Invoice Management, particularly in Capture and Repository functionalities, both scoring above 9.0. Users say this makes it a robust choice for organizations with high invoice processing volumes.
- Users report that DocuPhase offers superior workflow management capabilities, with a score of 9.6 in Workflows. Reviewers mention that its streamlined processes enhance productivity, making it easier to manage complex tasks compared to OnBase's score of 9.4.
- Reviewers mention that OnBase's strong Data Security features, scoring 9.2, provide peace of mind for enterprises handling sensitive information. Users on G2 appreciate the comprehensive security measures that are in place.
- Users say that DocuPhase's integration capabilities, particularly with Payment Integration, scored 8.6, are user-friendly and effective, allowing for seamless connections with existing systems, which some OnBase users find more challenging.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableonPhase
AP Automation
Contact Us
Per Year
Contact DocuPhase for pricing details.
- Integrated Vendor Payments
- Automated 2- and 3- Way Matching
- Financial Document Storage
Free Trial
Hyland OnBase
Free Trial is available
onPhase
No trial information availableRatings
Meets Requirements
8.8
166
8.7
72
Ease of Use
8.3
288
8.9
72
Ease of Setup
7.6
200
7.7
54
Ease of Admin
8.1
90
7.9
33
Quality of Support
8.3
148
8.2
68
Has the product been a good partner in doing business?
8.9
88
8.6
36
Product Direction (% positive)
8.0
160
8.3
70
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
8.8
51
9.3
12
|
Verified
8.2
47
9.2
15
|
Verified
8.8
52
Invoice Processing
9.4
13
|
Verified
8.6
47
9.2
14
|
Verified
8.0
45
9.4
15
|
Verified
9.2
52
8.7
13
|
Verified
8.0
40
Analytics
8.9
14
|
Verified
8.7
46
Feature Not Available
7.9
42
9.0
12
|
Verified
8.0
41
Integration
9.2
13
|
Verified
8.6
46
9.3
12
|
Verified
8.1
43
8.8
15
|
Verified
8.4
44
Risk
Feature Not Available
8.6
45
9.1
9
8.8
47
Feature Not Available
7.8
39
Recovery
Feature Not Available
8.0
41
9.2
10
8.0
45
Audit
8.8
7
8.1
44
Feature Not Available
8.0
42
9.3
7
7.9
42
8.8
8
8.3
44
Fraud
9.2
8
7.9
43
8.8
8
7.8
44
Feature Not Available
8.0
43
Agentic AI - AP Automation
Not enough data
5.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
Not enough data
8.8
73
Not enough data
8.5
68
Not enough data
8.8
68
Not enough data
8.2
72
Not enough data
8.4
67
Not enough data
8.4
70
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
91
Not enough data
8.3
74
Not enough data
7.0
41
Not enough data
Workflow
9.1
83
Not enough data
8.7
74
Not enough data
8.6
68
Not enough data
9.0
79
Not enough data
8.7
58
Not enough data
Platform
8.5
42
Not enough data
8.6
86
Not enough data
8.5
72
Not enough data
8.7
74
Not enough data
8.5
64
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and onPhase are categorized as AP Automation
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, Business Process Management, Enterprise Content Management (ECM), No-Code Development Platforms, and Document Management
onPhase has no unique categories
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
onPhase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Accounting
12.5%
Education Management
7.5%
Airlines/Aviation
7.5%
Transportation/Trucking/Railroad
5.0%
Oil & Energy
5.0%
Other
62.5%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
onPhase has no discussions with answers
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